Hae hotelleja – Town of New Castle

”They need to have valet surface for parking - bkz the parking is way down a hill away from the hotel. they need a refrigerator in the rooms.”

”The room was in terrible conditions. Water damage, bad smell.”

”Super fun location! Host was very helpful. The house is very comfortable for large groups ”

”We loved our stay in this lovely apartment during our week in Mount Kisco. The well-stocked kitchen had all the essentials we needed (cookware, utensils, foil, paper towels, etc.) as we prepared breakfast and lunch there each day.We visited in January, and although it was cold outside, we were quite comfortable and warm inside.The bedroom was spacious and allowed plenty of room to unpack and settle in. The bed was comfortable.The neighborhood was quiet and relaxed while still being close and...

”We could not find location in dark and rain. Only given GPS info and no name of hotel or property. Once we arrived guard at guardhouse could not assist as we could not affirm name. When finally able to track down contact info for the vacation property company that listed the rental they had to share hotel front desk info and that’s when we learned name was Windrose On Hudson. Very stressful situation- enjoyed historical location. Great facility, not so great TV/streaming set-up… cable. ”

”Our family from four different states was looking for a place welcoming to adults and children (over 10 years old). This property was perfect for us. The house was clean but also feels lived-in, which helped us be more comfortable using all of the rooms and the spacious kitchen. There were nooks and crannies for privacy. The kids enjoyed the yard, the adults enjoyed walking the grounds. We even had a star gazing night and got to see Comet Lemmon! ”

”The staff at breakfast would serve the coffee once and rarely came to fill up the cups unless we asked. I feel that there is staff shortage.”

”Hot tub not working, the water was warm. The room furniture was in poor condition/damaged(I have pictures). My husband and I were very disappointed. We expected better considering the name Doubletree. The room had a very uncomfortable smell coming from the AC unit which became stronger when you turned it to a warm setting. My husband wanted to ask for another room, however I didn't want to go through the hassle considering we were only staying 2 nights and planned to be out most of the day. Very...

”Clean room”

”unfortunatly, our experience was disappointing. when we pulled back the blanket on the bed, we noticed a personal item left behind from previous guests, which made it clear that the bedding had not beed properly changed on the room. this was quite uncomfortable and concerning for us. in additioon, the breackfast did not seem fresh and overall quality was below our expectation.”

”We did not stay the night and checked out same day as check in. Waiting to hear back from hotel in regards to refund ”