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Arvostelut: Kinta Riverfront Hotel & Suites

4 out of 5
Kinta Riverfront Hotel & Suites
Jalan Lim Bo Seng, Ipoh, Perak

Arvostelut

7,2

Hyvä

Arvosana 10 - Loistava. 109 kautta 604 arvostelua" "
Arvosana 8 - Hyvä. 256 kautta 604 arvostelua" "
Arvosana 6 - OK. 136 kautta 604 arvostelua" "
Arvosana 4 - Huono. 67 kautta 604 arvostelua" "
Arvosana 2 - Hirveä. 36 kautta 604 arvostelua" "

7,2/10

Siisteys

7,4/10

Henkilökunta ja palvelu

7,0/10

Palvelut/mukavuudet

6,8/10

Majoituspaikan kunto ja tilat

7,4/10

Ympäristöystävällisyys

Arvostelut

6/10 OK

Wai Hing, Ngau Chi Wan

Matkusti ryhmän kanssa, Matkusti pienten lasten kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet
Apartment room has no wifi making it difficult to connect internet for every family members. No chair inside bed rooms so guest can sit on beds only. Toilet flushing water comes very slow so have to wait for some time before next flush. Car park is full when there is wedding or function so hotel guest has no parking space. Hope improvements can be done.
Yöpyi 2 yötä maaliskuussa 2024
Guest Service Manager vastasi 19.4.2024
Dear Wai Hing, Thank you for staying with us and leave us your feedback here. Regarding your comments we had conveyed it to our operations team and we will seriously look into it.We look forward to welcome you back!

2/10 Hirveä

Edgardo

Matkusti kumppanin kanssa
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
While I don't typically complain, my experience at La Kinta Riverfront was extremely disappointing. Despite a nice lobby, the Deluxe King room we paid extra for was far from deluxe. The carpets were stained. Furniture was in poor condition, with ripped leather on the bed frame and a beat-up coffee table. The bathroom lacked the promised rainfall shower head fixture as the handle was broken and had rusty tiles. The safe didn't work, the WiFi was unreliable, and the TV had poor quality. Even the glass cups were dirty. The bedside buttons didn't work, and one fell off the wall. The only positive was the cold AC. We stayed only because we were exhausted from traveling. We planned two nights but left after one, opting for a nicer hotel elsewhere. Save yourself the trouble and money—avoid staying here. Room 14-09, February 19, 2024.
Yöpyi 2 yötä helmikuussa 2024
Guest Service Manager vastasi 8.3.2024
Dear Edgardo,Thank you for choosing Kinta Riverfront Hotel & Suites and taking time to share this review with us.We are truly sorry to hear of the shortfall you encountered with the room condition. Please be assure that we have addressed your complaints with the entire team & necessary action have been taken for further improvement.Thank you

6/10 OK

AUN JOO

Hyvää: Siisteys
Huonoa: Huoneen mukavuus
A simple basic non fuss hotel for short stay.
Good location. Have covered on site parking. Get your cashless payment eg Touch nGo validated. Guest rooms start from 8th floor upto 19th floor. Had the room facing Kinta river and mountains views and towards East of Ipoh city buildings landscape. Room without luggage rack. Ironing board( but had a burnt ironing cloth) and non steam iron provided. Simple non branded amenities . Simple slip on slippers of cloth and PU soles provided. Adequate power points for charging devices- UK power points sockets. Bed was on hard firm side with two comfy soft pillows. Simple one duvet provided with simple bedding sheets. A single seater sofa provided. Two bedside tables with adequate drawers(2) space. A dressing table . Simple tea/coffee facility with a fridge. Secured security card access for lift and guest room. Well lighted corridors to rooms and lifts( 4 lift shafts). Buffet breakfast mainly of local fare/cuisine came with the room; otherwise 30% discount on this breakfast if taken individually. At time of review, price for buffet breakfast is RM65/-. A non air conditioned courtyard annexed to air conditioned coffee house provides a nostalgic glance into olde days of Ipoh with rustic vintage items. This area during buffet breakfast serves local fare such as charcoal roasted bread, village coffee, nasi lemak , roti canai etc.
Yöpyi 2 yötä tammikuussa 2024
Guest Service Manager vastasi 23.2.2024
Dear Aun Joo,Thank you for choosing Kinta Riverfront Hotel & SuitesPlease be assure that we have addressed your complaints with the entire team & necessary action have been taken for further improvement.We hope to have opportunity to serve you better on your next visit. Thank you.

8/10 Hyvä

JAEHYEONG

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
Guest Service Manager vastasi 20.1.2024
Dear JAEHYEONG ,Warmest regards from all of us at Kinta Riverfront Hotel & Suites!We certainly looking forward to welcoming you back to Kinta Riverfront Hotel & Suites. Jumpa Lagi !

10/10 Loistava

Dominic

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Very good hotel
A good hotel in the city centre of Ipoh. Very good breakfast with really a LOT of choices. One of the best hotels I have stayed thus far.
Yöpyi 2 yötä joulukuussa 2023
Guest Service Manager vastasi 20.1.2024
Dear Dominic,Thank you for staying with us and leave us your good review here. We can't wait to welcome you back to Kinta Riverfront Hotel & Suites!

6/10 OK

Yee Ling

Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön joulukuussa 2023
Guest Service Manager vastasi 20.1.2024
Dear Yee Ling ,Warmest regards from all of us at Kinta Riverfront Hotel & Suites!We certainly looking forward to welcoming you back to Kinta Riverfront Hotel & Suites. Jumpa Lagi !

10/10 Loistava

Mohd Firdaus

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä joulukuussa 2023
Guest Service Manager vastasi 20.1.2024
Dear Mohd Firdause ,Warmest regards from all of us at Kinta Riverfront Hotel & Suites!We certainly looking forward to welcoming you back to Kinta Riverfront Hotel & Suites. Jumpa Lagi !

8/10 Hyvä

Thiew Kheng, Damansara

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
The superior king size bedroom we stayed in is spacious and the air-cond is cold enough. The mattress is hard, find it very uncomfortable to sleep on, the quilt is too thin, the toilet bowl cover is spoilt. There is no hand towel provided. The location is a bit far out fr the town. You need a car or call e-hailing for that matter.
Yöpyi 1 yön joulukuussa 2023
Guest Service Manager vastasi 7.12.2023
Dear Thiew Kheng , Thank you for staying with us and leave us your feedback here. Regarding your comments we had conveyed it to our operations team and we will seriously look into it.Thank you for your comment. We look forward to welcome you back!

4/10 Huono

Steve

Matkusti kumppanin kanssa
Huonoa: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The breakfast was great as were the staff at breakfast, but that was about the only good thing about the place. The room was old, the window did not close properly, we needed to call three times to get towels delivered. The page for this hotel says the rooms are soundproof and that it has two pools. Neither is accurate. There is one pool, we were kept awake by a noisy party on a lower floor and could hear people in the corridor. For the same price or less, there are better options in Ipoh.
Yöpyi 2 yötä marraskuussa 2023
Guest Service Manager vastasi 29.11.2023
Dear Steven,Thank you for choosing Kinta Riverfront Hotel & Suites and taking time to share this review with us.Your valuable feedback definitely help us to improve our services.We sincerely hope that we would have the opportunity in welcoming you back again.

8/10 Hyvä

Choo

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön marraskuussa 2023
Guest Service Manager vastasi 29.11.2023
Dear Choo,Thank you for reaching out and providing us with valuable rating.

10/10 Loistava

Goh

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Will I Return. YES.
1st time to stay here. Exceed my expectations. Breakfast is great. Lots of choices. Aircond is very cold, even already off still cold. wish i had more time to enjoy this hotel.
Yöpyi 1 yön marraskuussa 2023
Guest Service Manager vastasi 29.11.2023
Dear Goh,Thank you for reaching out and providing us with valuable feedback.We sincerely hope that we would have the opportunity in welcoming you back to Kinta Riverfront Hotel & Suites again.

6/10 OK

Tarkistettu asiakas

Hyvää: Henkilökunta ja palvelu ja huoneen mukavuus
Space is fine in the room. Just a bit unexpected that there's no body wash
Yöpyi 2 yötä marraskuussa 2023
Guest Service Manager vastasi 29.11.2023
Dear Guest,Thank you for reaching out and providing us with valuable feedback.We sincerely hope that we would have the opportunity in welcoming you back to Kinta Riverfront Hotel & Suites again.

6/10 OK

Vince, Singapore

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön lokakuussa 2023
Guest Service Manager vastasi 29.11.2023
Dear Vince,Thank you for reaching out and providing us with valuable rating.

4/10 Huono

Patrick

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja huoneen mukavuus
Hotel is old need update. Surrounding area is not as beautiful as shown in pictures.
Yöpyi 2 yötä lokakuussa 2023
Guest Service Manager vastasi 29.11.2023
Dear Patrick,Thank you for reaching out and providing us with valuable feedback.We sincerely hope that we would have the opportunity in welcoming you back to Kinta Riverfront Hotel & Suites again.

10/10 Loistava

William

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Close to train station. Friendly staff. Good breakfast with many options. Weight room and swimming pool. Riverside walk
Yöpyi 1 yön lokakuussa 2023
Guest Service Manager vastasi 25.10.2023
Dear William,Thank you for taking time to share your staying experience with us.We are truly delighted to receive your positive feedback. The entire team are motivated by your kind compliments.Please be assured that we will keep improving and continue striving for service excellence.

6/10 OK

Nilmini

Yöpyi 2 yötä lokakuussa 2023
Guest Service Manager vastasi 25.10.2023
Dear Nilmini,Thank you for choosing Kinta Riverfront Hotel & SuitesWe hope to have opportunity to serve you better on your next visit. Thank you.

10/10 Loistava

Jeff

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön lokakuussa 2023
Guest Service Manager vastasi 25.10.2023
Dear Jeff ,Thank you for choosing Kinta Riverfront Hotel & SuitesWe hope to have opportunity to serve you better on your next visit. Thank you.

8/10 Hyvä

jaidi

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön elokuussa 2023
Guest Service Manager vastasi 13.9.2023
Dear Jaidi,Thank you for taking time to share your staying experience with us and we looking forward to welcoming you back to Kinta Riverfront Hotel & Suites in the near future!

10/10 Loistava

Foong

Yöpyi 1 yön elokuussa 2023
Guest Service Manager vastasi 25.10.2023
Dear Foong,Thank you for choosing Kinta Riverfront Hotel & SuitesWe hope to have opportunity to serve you better on your next visit. Thank you.

8/10 Hyvä

Kwong Nam

Yöpyi 1 yön elokuussa 2023
Guest Service Manager vastasi 13.9.2023
Dear Kwong Nam,Thank you for taking time to share your staying experience with us and we looking forward to welcoming you back to Kinta Riverfront Hotel & Suites in the near future!

4/10 Huono

PO YING

Yöpyi 1 yön heinäkuussa 2023
Guest Service Manager vastasi 28.7.2023
Dear Po Ying,Thank you for taking time to share your staying experience with us and we looking forward to welcoming you back to Kinta Riverfront Hotel & Suites in the near future!

6/10 OK

Muhammad Nurhisham

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Room 709, mini bar fridge not available. TV no remote. Toilet light faulty. Toilet WC water noise non stop flowing. Bath tub stopper removed. Called reception, she informed housekeeping to send up mini bar fridge & tv remote. Remote given but tv faulty. Reception seems don't bother to call back to check & they should learn basic hospitality to offer the guest instead of waiting for guest to demand for something.
Yöpyi 2 yötä heinäkuussa 2023
Guest Service Manager vastasi 22.7.2023
Dear Muhammad Nurhisham,Thank you for taking time to share your staying experience with us.Please be assure that we have addressed your complaints with the entire team and necessary action have been taken for further improvement.Once again, thank you so much for your valuable feedback which help us to improve our services.

4/10 Huono

Yi Ju

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Miserable serviced apartment
Dit complex was een slechte ervaring. We hadden een hotelkamer geboekt voor 5 personen/3 bedrooms en het bleek een serviced appartement te zijn in het naastgelegen gebouw. Het hotel leek prima, maar dit gedeelte was een grote teleurstelling. Slecht onderhouden, het behang kwam van de muren af, het slot van het balkon moesten we laten repareren omdat het omgedraaid zat (!), lekkage/overlopende afvoer in de badkamer, geen wifi, en zo kan ik nog wel even doorgaan. We moesten overal om vragen. Wel alle lof voor Raihan van cleaning service, die op ons verzoek uitmuntend werk afleverde. De waterdruk en de airconditioning waren wel goed. Het zwembad en de (slecht onderhouden) gym gingen pas om 9:00 open, maar het lukte om één keer een uitzondering te maken, zodat we vóór het ontbijt onze baantjes konden trekken. Het ontbijt was uitgebreid, stijlvol en smakelijk. Conclusie: er wordt duidelijk niet geïnvesteerd in de serviced apartments. Parkeren was niet (meer) gratis zoals aangegeven op de website.
Yöpyi 4 yötä heinäkuussa 2023
Guest Service Manager vastasi 18.7.2023
Dear Yi Ju,Thank you for taking time to share your staying experience with us.Please be assure that we have addressed your complaints with the entire team and necessary action have been taken for further improvement.Once again, thank you so much for your valuable feedback which help us to improve our services.

6/10 OK

Sock hwang

Yöpyi 1 yön kesäkuussa 2023
Guest Service Manager vastasi 4.7.2023
Thank you for selecting our hotel for your recent stay.

8/10 Hyvä

Dr. Hj. Hishamuddin

Yöpyi 1 yön kesäkuussa 2023
Guest Service Manager vastasi 4.7.2023
Thank you for selecting our hotel for your recent stay.

10/10 Loistava

mohd firdaus

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön kesäkuussa 2023
Guest Service Manager vastasi 4.7.2023
Thank you for selecting our hotel for your recent stay.

2/10 Hirveä

VIMALESWARAN

Liikematkailija
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Very poor WiFi connection. No WiFi in the apartment. Breakfast buffet was not good. Room service was horrible. Overall its an expensive hotel but the facilities are limited.
Yöpyi 2 yötä kesäkuussa 2023
Reservation vastasi 4.7.2023
Thank you for selecting our hotel for your recent stay and we are well noted on the comments. We certainly will take necessary action.

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys ja henkilökunta ja palvelu
it is Ok.
Front desk staff are very friendly n helpful. The receiption hall is very spacious n clean. Hotel bathroom inside not provided with hand towel，tooth brush n tooth paste. The breakfast is very impressive with many food choices. Restaurants n cafe in hotel are good.
Yöpyi 1 yön toukokuussa 2023
Guest Service Manager vastasi 4.7.2023
Thank you for selecting our hotel for your recent stay and we are glad to hear that you had positive stay with us.

10/10 Loistava

Muhammad Nurhazman

Yöpyi 1 yön toukokuussa 2023
Guest Service Manager vastasi 4.7.2023
Thank you for selecting our hotel for your recent stay.

8/10 Hyvä

Lee

Hyvää: Henkilökunta ja palvelu ja huoneen mukavuus
The room interior need cleaning. Stained all around the carpet.
Yöpyi 3 yötä toukokuussa 2023
Guest Service Manager vastasi 4.7.2023
Thank you for selecting our hotel for your recent stay and we are well noted on the comments. We certainly will take necessary action.

2/10 Hirveä

Naraseeni, Kuala Lumpur

Matkusti pienten lasten kanssa
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
To those who are reading the review before taking the decision to reserve this property, I would not recommend it unless the property had major refurbishment after this review posting date. The Staff: I hope they can be more approachable and welcome. This is a four-star hotel, thus I expect someone would greet me upon entry, guide me to the reception counter, and offer assistance with luggage. Room Condition: I can hear a spring noise each time I turn around, and the pillow smells like someone drooling, the door lock mechanism is hard to double lock. The room definitely does not give me a 4-star feeling. The Breakfast: This is by far the best part of my stay. The restaurant ambiance is nice and they have two sections AC and Non AC. Their food variety is unique and something that you won't normally see in other hotels. Their F&B Team is great as well. They are quick in replenishing food / clearing the table and approachable. I would return there for coffee and breakfast. A big no for stay tho.
Yöpyi 1 yön toukokuussa 2023
Guest Service Manager vastasi 4.7.2023
Thank you for selecting our hotel for your recent stay and we are well noted on the comments. We certainly will take necessary action.

10/10 Loistava

Lee

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä huhtikuussa 2023

8/10 Hyvä

Thurai Rajah

Yöpyi 1 yön huhtikuussa 2023

8/10 Hyvä

SEETHA LAKSHMI

Yöpyi 1 yön maaliskuussa 2023

8/10 Hyvä

Ong

Hyvää: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä maaliskuussa 2023

10/10 Loistava

Ahmad Syahnun

Yöpyi 1 yön maaliskuussa 2023

10/10 Loistava

Kyle

Yöpyi 1 yön maaliskuussa 2023

8/10 Hyvä

Issac

Hyvää: Siisteys ja henkilökunta ja palvelu
Staffs are very good helping us , some of the lights in the room not working
Yöpyi 2 yötä helmikuussa 2023

10/10 Loistava

Heng Fatt

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
很好的环境 早上起来看见整个怡保加山边
Yöpyi 1 yön tammikuussa 2023

6/10 OK

Eiji

Yöpyi 1 yön tammikuussa 2023

10/10 Loistava

Leain Hong

Yöpyi 1 yön tammikuussa 2023

4/10 Huono

Tarkistettu asiakas

Liikematkailija
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Hotel is rated as luxury 4 stars hotel. Unfortunately, the hotel is not kept well being condition being old and even so not clean. The toilet, bedsheet and towels provided are of old and dirty quality. Breakfast was negative. Could speak nothing positive of the hotel.
Yöpyi 2 yötä tammikuussa 2023

10/10 Loistava

Eddy

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Ipoh Mali the best place.
Yöpyi 1 yön tammikuussa 2023

6/10 OK

John

Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Lacks maintenance.
Great staff let down by maintenance and care. There are lots of defects: the elevators card security system is disconnected, the gym is a dangerous joke (even the half filled weights rack is assembled incorrectly). In our room the clearly damaged safe only worked while forcing it shut while locking, a light switch dangled out of its socket, the shower selected was locked solid. The smart electrical controls in the room looked OK but let down by lack of charging points.
Yöpyi 6 yötä joulukuussa 2022

2/10 Hirveä

Kenny Wai Chong

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Excellent service from staff
Mira, Hotel Manager is extremely helpful and also the concierge Mindser service is really great. However all their effort are in vain because the hotel facilities are run down - broken doors, shower kits not working with black tapes wrapped around, stained carpets, dirty Lobby toilets, etc Would highly recommend the hotel owner and management to renovate the hotel otherwise more of their long time customers will look elsewhere to stay when they are in town.
Yöpyi 3 yötä tammikuussa 2023

6/10 OK

Tarkistettu asiakas

Matkusti ryhmän kanssa
Hyvää: Henkilökunta ja palvelu ja huoneen mukavuus
Room was normal, just the carpet look old and dirty. Don’t know why the fridge keep leaking, before we use and put any drink or water in there.
Yöpyi 2 yötä joulukuussa 2022

2/10 Hirveä

HISHAM

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön joulukuussa 2022
Guest Service Manager vastasi 29.11.2023
Dear Hisham,Thank you for reaching out and providing us with valuable rating.

10/10 Loistava

Wolfram

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Gutes Hotel unweit Stadtmitte
Freundliche, kompetente und zuvorkommende Mtarbeiter. Sauberes, gut ausgestattetes Zimmer mit Fernblick. Zu den Einrichtungen zählen u.a. ein Fitnesscenter und ein erfrischender Pool. Bahnhof und Altstadt jeweils ca. 15minütiger Fußweg, bzw. 5RM mit Taxi, oder Grab Fahrdienst.
Yöpyi 2 yötä marraskuussa 2022

10/10 Loistava

LAU

Matkusti pienten lasten kanssa
Hyvää: Henkilökunta ja palvelu
Great Location, easy access to many places surrounding town area. If hotel can upgrade a bit room's facilities, specially the mattress, then will be great!
Yöpyi 1 yön joulukuussa 2022

10/10 Loistava

Wai Lee

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Everything good
Yöpyi 1 yön joulukuussa 2022