2 ravintolaa, joissa tarjoillaan aamiainen

Arvostelut: Radisson Hotel President Old Town Istanbul

Radisson Hotel President Old Town Istanbul
Tiyatro Caddesi, No. 25, Beyazit, Istanbul, Istanbul

Arvostelut

8,6

Loistava

Arvosana 10 - Loistava. 498 kautta 1008 arvostelua" "
Arvosana 8 - Hyvä. 356 kautta 1008 arvostelua" "
Arvosana 6 - OK. 83 kautta 1008 arvostelua" "
Arvosana 4 - Huono. 36 kautta 1008 arvostelua" "
Arvosana 2 - Hirveä. 35 kautta 1008 arvostelua" "

9,0/10

Siisteys

8,8/10

Henkilökunta ja palvelu

8,4/10

Palvelut/mukavuudet

8,6/10

Majoituspaikan kunto ja tilat

8,4/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Nikita

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä joulukuussa 2023
Azim Rauf vastasi 14.12.2023
Dear Ms, Nikita, We extend our sincere gratitude to you for selecting Radisson Hotel President Old Town for your recent accommodation, as well as for taking the time to convey your feedback. We are genuinely delighted to learn that your stay with us was nothing short of perfect. It brings us immense joy to know that our hotel's prime location and the excellence of our facilities played a pivotal role in enhancing your overall experience. At Radisson Hotel President Old Town, we take immense pride in our commitment to providing an exceptional setting and top-tier amenities for our esteemed guests. Your noteworthy ratings, particularly in the categories of staff, location, and facilities, hold a special significance to us. Our entire team remains steadfast in our pursuit of delivering superlative service, ensuring that your comfort and enjoyment remain paramount. Should you have any further insights or suggestions to impart, we earnestly encourage you to share them with us. We eagerly anticipate the opportunity to welcome you back in the future, and to once again provide you with an unparalleled and memorable experience. Warm regards, Azim Rauf , Guest Relations Department.

8/10 Hyvä

Ari

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä marraskuussa 2019
The President Hotel vastasi 22.11.2019
Thank you very much for your kind comments. It was indeed our pleasure and privilege to look after you, during your stay. I am glad to learn that it was a successful one and that my team delighted you and all your attendees with our The President Hotel hospitality from the hearts. It has been our pleasure having you as our guests and we look forward to welcoming you back “home” in the near future. Kindest Regards,

10/10 Loistava

venera, helsinki

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
very good hotel. stay 2 times and come again :) near tram and grand bazar :)
Yöpyi 3 yötä syyskuussa 2017
Selami Taşkın (Mr) Guest Relations Manager vastasi 18.12.2017
Dear Valued Guest On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “ BW Plus THE PRESIDENT HOTEL”. I would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. We are honored that you had a pleasant accomodation experience with us . We appreciate for taking your valuable time for your feedback about us and our services We are pleased & honored serving you. We always look forward to your next arrival for new opportunities for serving you more. Sincerely Yours, Selami Taşkın (Mr) Guest Relations Manager

10/10 Loistava

venera, helsinki

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
hieno hotelli lähellä grand bazaari
hieno kokemus. aamupala erinomainen,kattoterassilta paras näkymä. jos siellä juhlitaan niin musiikki ja äänet ja tupakan haju kyllä tulee huoneeseen, muuten erinomainen kokemus,tulen uudestaan.
General Manager vastasi 3.5.2017
Dear Guest, On behalf of the hotels staff and management, I would like to thank you for choosing “The President Hotel”. I hope that the hotel’s service level could meet and exceed all your expectations. We would love to have the pleasure of seeing you as a regular guest. We are looking forward to your next visit and wish you the best in all your beginnings! Best Regards, Burak AYDIN BEST WESTERN PLUS The President

8/10 Hyvä

Liikematkustaja, Turun seutu

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Hyvä hinta-laatusuhde
Sijainti erinomainen, palvelu hyvä, upeat näkymät kattoterassilta/ravintolasta - vain hieman liian pehmeät sängyt selkävaivaiselle...
Gerente General vastasi 25.6.2016
Dear Guest , Thank you very much for your kind comments. It was indeed our pleasure and privilege to look after you, during your stay. I am glad to learn that it was a successful one and that my team delighted you and all your attendees with our BW The President Hotel hospitality from the hearts. It has been our pleasure having you as our guests and we look forward to welcoming you back “home” in the near future. Kindest Regards, Atakan ALTUĞ General Manager BEST WESTERN PLUS THE PRESIDENT HOTEL

8/10 Hyvä

EL, Helsinki

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Hyvä sijainti basaarin ja historiallisten nähtävyyksien lähellä, kävelymatkan päässä. Raitiovaunukin menee läheltä. Huoneessamme lukualmput eivät toimineet, muutoin huone oli hyvässä kunnossa ja siisti. Runsas momipuolinen aamupala, myös munakasta pyynnöstä saatavilla.Good location near Grand Bazaar & historical sites. Clean room ´, reading light out of order. Big delicious breakfast with very wide range of products, also fresh omelettes if you ask.
Gerente General vastasi 25.6.2016
Dear Guest , Thank you very much for your kind comments. It was indeed our pleasure and privilege to look after you, during your stay. I am glad to learn that it was a successful one and that my team delighted you and all your attendees with our BW The President Hotel hospitality from the hearts. It has been our pleasure having you as our guests and we look forward to welcoming you back “home” in the near future. Kindest Regards, Atakan ALTUĞ General Manager BEST WESTERN PLUS THE PRESIDENT HOTEL

10/10 Loistava

Adrian, Brwinow

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great staff, great location, great facilities. Breakfast is very good, but not impressive. Everything else was fantastic.
Yöpyi 7 yötä toukokuussa 2024
Sarah EL OUALI, Guest Relations Officer vastasi 27.5.2024
Dear Adrian,Thank you for taking the time to share your feedback. We are delighted to hear that you had a fantastic stay with us and that you found our staff, location, and facilities to be exceptional.Our team works hard to provide a welcoming and helpful atmosphere, and it’s wonderful to know that their efforts made a positive impact on your stay. We are also pleased that our central location contributed to your enjoyment, making it easy for you to explore the many attractions nearby.We appreciate your comments about our breakfast. While we are glad you found it very good, we understand that there is always room for improvement. We will take your feedback into consideration as we continually strive to enhance our offerings and provide an even better breakfast experience for our guests.It is gratifying to know that, aside from the breakfast, everything else met or exceeded your expectations. Your kind words motivate us to keep delivering high-quality service and amenities to all our guests.Thank you once again for your valuable feedback. We look forward to welcoming you back to our hotel in the future for another fantastic stay.Best regards,Sarah El OualiGuest Relation OfficerRadisson President Old Town

10/10 Loistava

Volker

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Zu Fuß sind die wichtigsten Sehenswürdigkeiten in ca. 15 Minuten zu erreichen. Wunderschöne Dachterrasse mit gutem Restaurant. Achtung: beim Transfer zum Flughafen mehr Zeit einplanen, da die Straßen ziemlich verstopft sind.
Yöpyi 4 yötä toukokuussa 2024
Azim Rauf vastasi 25.5.2024
Dear Mr,Volker, Thank you for your wonderful feedback! We are thrilled to hear that you enjoyed your stay at Radisson President Old Town. It's fantastic to know that you found our location so convenient, with the most important sights just a 15-minute walk away. We're also delighted that you enjoyed our beautiful roof terrace and the delightful offerings at our restaurant.Your advice regarding allowing extra time for airport transfers due to traffic congestion is greatly appreciated. Such insights are invaluable not only to us but also to future guests who will benefit from your experience. We are truly grateful for the time you took to share your thoughts. Your feedback helps us continuously improve and ensures a pleasant experience for all our guests. We look forward to welcoming you back to Radisson President Old Town in the future and providing you with another exceptional stay. Thank you once again!Best Regards , Azim Rauf , Guest Relations Department.

10/10 Loistava

Manuel

Matkusti kumppanin kanssa
Hyvää: Palvelut/mukavuudet
Excelente ubicación atención y limpieza
Yöpyi 1 yön toukokuussa 2024
Sarah EL OUALI, Guest Relations Officer vastasi 22.5.2024
Dear Manuel,Thank you for taking the time to share your feedback. We are thrilled to hear that you had such a positive experience with us.Our location is indeed one of our strongest assets, and we are delighted to know that you found it excellent. Being in close proximity to many of Istanbul's key attractions allows our guests to fully enjoy the vibrant culture and rich history of this beautiful city.We are also pleased to hear that you appreciated the attention and service provided by our staff. Our team is dedicated to ensuring that every guest feels welcome and well-cared-for, and your kind words are a wonderful acknowledgment of their efforts.Furthermore, we are glad that the cleanliness of our hotel met your expectations. Maintaining a high standard of cleanliness is paramount for us, as we aim to provide a comfortable and hygienic environment for all our guests.Thank you once again for your wonderful comments. We hope to have the pleasure of welcoming you back to our hotel in the near future and providing you with another exceptional stay.Best regards,Sarah El OualiGuest Relation OfficerRadisson President Old Town

10/10 Loistava

Mr Ian R

Matkusti ryhmän kanssa, Matkusti perheen kanssa
Great location , excellent staff and facilities. Shower not designed to fit 6’ 3” person as shower head set at 5’10”. Great stay though. Would recommend if seeing the main sites
Yöpyi 5 yötä toukokuussa 2024
Sarah EL OUALI, Guest Relations Officer vastasi 21.5.2024
Dear Mr lan R,Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed our great location, excellent staff, and facilities. It is wonderful to know that you had a great stay and would recommend our hotel for those visiting the main sights.We apologize for the inconvenience you experienced with the shower height. We understand that comfort and convenience are important, and we will look into this matter to better accommodate our taller guests in the future.Your recommendation means a lot to us, and we hope to have the pleasure of welcoming you back on your next visit to Istanbul.Best regards,Sarah El Ouali Guest Relations Department Radisson President Old Town

10/10 Loistava

Felipe

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I liked the location and the beautiful view from the terrace. Staff was super nice and attentive to any of my questions. The room was nice, clean and comfortable . A good cookie was there for me to enjoy .
Yöpyi 2 yötä toukokuussa 2024
Azim Rauf vastasi 15.5.2024
Dear Mr,FelipeThank you for sharing your wonderful feedback about your recent stay with us at Radisson President Old Town. We are thrilled to hear that you enjoyed our prime location and the breathtaking views from our terrace. It's always a pleasure to provide our guests with a memorable backdrop to their Istanbul experience.We're delighted that you found our staff to be super nice and attentive to your needs. Providing exceptional service is at the heart of what we do, and I'm glad to hear that our team went above and beyond to ensure your stay was enjoyable.It's great to know that you found your room to be nice, clean, and comfortable. We believe that every detail matters when it comes to our guests' comfort, and we're pleased that you appreciated the effort we put into maintaining our accommodations to the highest standards.We're also happy to hear that you enjoyed the tasty treat waiting for you in your room. A little touch of sweetness can go a long way in making our guests feel welcome and appreciated.Thank you once again for choosing to stay with us at Radisson President Old Town. We look forward to welcoming you back for another unforgettable experience in the heart of Istanbul.Warm regards, Azim Rauf, Guest Relations Department.

2/10 Hirveä

Nabil

Hyvää: Siisteys
I went to the bar to have a drink. The bar man over charged me. I paid $350. And I mean $350 for five shots of remy Martin that the whole bottle cost $30 outside. That was ridiculous. Also I extended my stay for one more day and they moved from my room to another one.
Yöpyi 1 yön toukokuussa 2024
Azim Rauf vastasi 15.5.2024
Dear Mr, Nabil ,I hope this message finds you well. I am writing to sincerely apologize for the recent inconvenience you experienced during your stay at Radisson President Old Town regarding the charge for the Rémy Martin.After thoroughly investigating the situation, we discovered that there was indeed an error in our system, which resulted in an overcharge.We deeply regret this mistake and any frustration it may have caused.Please rest assured that we are taking immediate action to correct this error.The overcharged amount will be refunded to your account promptly. You should see the funds reflected in your account within the next few business days.We value your patronage and want to ensure that all our guests have a pleasant and seamless experience. We appreciate your understanding and patience in this matter.If you have any further questions or need additional assistance, please do not hesitate to reach out to us directly.Once again, we apologize for the inconvenience and look forward to welcoming you back to Radisson President Old Town in the future.Warm regards,Azim Rauf ,Guest Relations Department.

8/10 Hyvä

homayun

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
\the reciption and staff at that ares all were vey good with excellent customer service to include breakfast area
Yöpyi 3 yötä toukokuussa 2024
Azim Rauf vastasi 14.5.2024
Dear Mr, Homayun,Thank you for sharing your positive feedback about your recent stay at Radisson President Old Town. We are thrilled to hear that you had such a pleasant experience, especially with our reception and staff.It is wonderful to know that our team provided excellent customer service throughout your stay, including in the breakfast area. We strive to create a welcoming and enjoyable atmosphere for all our guests, and your kind words affirm that we are achieving our goal.We truly appreciate your compliments and look forward to welcoming you back for another delightful stay in the near future.Warm regards,Azim Rauf ,Guest Relations Department.

8/10 Hyvä

Marwan

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
location
Yöpyi 2 yötä toukokuussa 2024
Azim Rauf vastasi 14.5.2024
Dear Mr,Marwan,Thank you so much for taking the time to share your fantastic feedback about your recent stay at Radisson President Old Town. We are absolutely delighted to hear that you enjoyed our great service, comfortable rooms, delicious breakfast, and convenient location. It is incredibly rewarding for our team to know that their efforts made your stay enjoyable. Providing exceptional service and ensuring our guests have a memorable experience is our top priority, and your kind words affirm that we are on the right track. We're also pleased that our location made it easy for you to explore the main road and nearby attractions, while still offering a peaceful retreat in the evenings. Your compliments about our breakfast and the overall comfort of your room are greatly appreciated. We aim to provide a welcoming and enjoyable atmosphere for all our guests, and we are thrilled to know that we succeeded during your stay. Thank you once again for your lovely comments. We look forward to welcoming you back to Radisson President Old Town in the near future for another memorable experience. Warm regards,Azim Rauf , Guest Relations Department.

10/10 Loistava

Monirul

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very nice hotel
Yöpyi 3 yötä huhtikuussa 2024
Sarah EL OUALI, Guest Relations Officer vastasi 8.5.2024
Dear Monirul,Greetings from Radisson Hotel President Old Town! We are overjoyed to receive not just one but two outstanding reviews from you, and we can't thank you enough for taking the time to share your fantastic experiences with us. Your perfect 10 ratings in all categories, including staff, cleanliness, location, facilities, comfort, and value for money, truly warm our hearts. It's immensely satisfying to know that we could provide you with an excellent stay, not just once but twice! Your kind words motivate and inspire our team to continue delivering exceptional service to all our guests. We're thrilled that you found everything to be superb, and we appreciate your generosity in acknowledging our efforts. Should your future travels bring you back to our vibrant city, we would be honored to host you once again at Radisson Hotel President Old Town. If there are specific preferences or requests you have for your next visit, please do let us know, and we'll do our best to ensure your stay is even more memorable. Thank you for choosing Radisson Hotel President Old Town, and we look forward to the pleasure of welcoming you back for another superlative experience. Best Regards, Sarah El Ouali Guest Relation Department

6/10 OK

JAMES

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet
The hotel is in a good area to easily reach most of the tourist attractions.
Yöpyi 6 yötä huhtikuussa 2024
Azim Rauf vastasi 7.5.2024
Dear Mr.James, We extend our sincere gratitude to you for selecting Radisson Hotel President Old Town for your recent accommodation, as well as for taking the time to convey your feedback. We are genuinely delighted to learn that your stay with us was nothing short of perfect. It brings us immense joy to know that our hotel's prime location and the excellence of our facilities played a pivotal role in enhancing your overall experience. At Radisson Hotel President Old Town, we take immense pride in our commitment to providing an exceptional setting and top-tier amenities for our esteemed guests. Your noteworthy ratings, particularly in the categories of staff, location, and facilities, hold a special significance to us. Our entire team remains steadfast in our pursuit of delivering superlative service, ensuring that your comfort and enjoyment remain paramount. Should you have any further insights or suggestions to impart, we earnestly encourage you to share them with us. We eagerly anticipate the opportunity to welcome you back in the future, and to once again provide you with an unparalleled and memorable experience. Warm regards, Azim Rauf , Guest Relations Department.

8/10 Hyvä

Roberto

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Se puede mejorar mucho la prestación, ofreciendo un desayuno más variable y en el restaurante, pueden mejorar la variedad de comidas y atención del personal.
Yöpyi 2 yötä huhtikuussa 2024
Azim Rauf vastasi 4.5.2024
Dear Ms,Roberto,Firstly, I want to extend our heartfelt gratitude for taking the time to provide us with your valuable feedback. Your insights are incredibly important to us as they enable us to continually enhance the guest experience.We're delighted to hear that you enjoyed your stay with us, and we're particularly grateful for your positive remarks. However, we also understand that there are areas where we can improve, and your suggestions regarding our breakfast offerings and the variety of meals in the restaurant have not gone unnoticed.Rest assured, your feedback has been shared with our team, and we're committed to taking proactive steps to address these areas of improvement. Your satisfaction is our utmost priority, and we're dedicated to ensuring that each guest receives the exceptional service they deserve.Once again, thank you for choosing to stay with us and for sharing your thoughts. We look forward to welcoming you back soon and exceeding your expectations in every aspect of your stay." Azim Rauf, Guest Relations Department.

8/10 Hyvä

Adnan

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was easily accessible
Yöpyi 4 yötä huhtikuussa 2024
Azim Rauf vastasi 30.4.2024
Dear Mr,Adnan,Thank you for choosing to stay at our hotel during your recent visit. We are thrilled to hear that you had a wonderful experience with us. We strive to provide exceptional service and a comfortable stay for all our guests, and it's great to know that we succeeded during your time with us.We truly appreciate your feedback and hope to have the pleasure of welcoming you back in the future. If there is anything else we can do to make your next stay even more enjoyable, please do not hesitate to let us know.Warm regards,Azim Rauf,Guest Relations Department.

10/10 Loistava

Jillian

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good location, in a quiet area but still a 15 minute walk from the main sights of Sultanahmet. Good quality, reasonably priced food at the both the restaurant and for room service. Cocktails at the English Pub actually were cheaper than every other restaurant we visited during our stay. Staff were really helpful, especially when my husband injured his arm. They let us call our travel insurance company from the reception phones for free, and found us cheap taxis which didn't over charge to get us to the hospital, and later the airport. We also had an issue with a bad smell in our room after checking in, and we were moved to a new room very quickly when this was unable to be resolved. There was a smart TV in the room which connected to streaming services like NetFlix and Disney . A staff member even came into our room immediately at 10pm to fix an issue with this TV. Great views from the breakfast room and restaurant. Only slight negatives were a leaky shower in the bathroom and inconsistent variety of hot breakfast items. Some days it was turkish breakfast pastries and potato rostis, other days it was bizarre items you wouldn't normally eat for breakfast like french fries and onion rings instead!
Yöpyi 6 yötä huhtikuussa 2024
Sarah EL OUALI, Guest Relations Officer vastasi 28.4.2024
Dear Jillian,Thank you for choosing to stay with us and for sharing your detailed feedback. We're thrilled to hear that you enjoyed our convenient location, the quality and affordability of our food, and the helpfulness of our staff, especially during challenging situations.We are so glad that we could assist you with your husband's issue and hope that he will get well soon. Your feedback is valuable to us, and we will address the issues you experienced with the shower and the inconsistency in the hot breakfast items to ensure a more enjoyable stay for our guests.We're pleased to hear that you appreciated the quick resolution of the bad smell in your room and the prompt assistance with the smart TV. It's our goal to provide a comfortable and enjoyable experience for all our guests, and we're glad we could meet your expectations in these aspects.We hope to have the opportunity to welcome you back for another great stay. If there's anything else we can do to improve your experience, please don't hesitate to let us know.Warm regards,Sarah El OualiGuest Relation DepartmentRadisson President Old Town

10/10 Loistava

Angel

Yöpyi 2 yötä huhtikuussa 2024
Sarah EL OUALI, Guest Relations Officer vastasi 16.5.2024
Dear Angel,Thank you for your perfect rating! We're thrilled to hear that you had a wonderful stay with us. If you have any specific feedback or if there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.We look forward to welcoming you back in the future in our Radisson President Old Town!Best regards,Sarah El OualiGuest Relation Department Radisson President Old Town

10/10 Loistava

ENMA

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We loved this hotel. Its location is a walking distance of the main attractions 👍… Food, staff and service are fantastic!! Employees went beyond my imagination to help us. Highly recommend this hotel 🙌🙌
Yöpyi 4 yötä huhtikuussa 2024
Sarah EL OUALI, Guest Relations Officer vastasi 26.4.2024
Dear Enma,Thank you so much for your wonderful review! We're thrilled to hear that you loved our hotel and that our location was convenient for you to explore the main attractions. Providing fantastic food, service, and staff is our priority, and we're delighted that we could exceed your expectations.It's great to hear that our employees went beyond your imagination to help you during your stay. We strive to provide exceptional service, and we're pleased that our team could make your stay memorable.We truly appreciate your recommendation and hope to welcome you back for another fantastic stay in the future. If there's anything else we can do to make your next visit even more enjoyable, please let us know.Warm regards,Sarah El OualiGuest Relation DepartmentRadisson President Old Town

10/10 Loistava

Oliver

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Top
Yöpyi 2 yötä huhtikuussa 2024
Sarah EL OUALI, Guest Relations Officer vastasi 26.4.2024
Dear Oliver,Thank you for your kind words! We're thrilled to hear that you had a top experience at our hotel. Providing exceptional service and ensuring our guests have a wonderful stay is our priority, and we're delighted that we could meet your expectations.We hope to welcome you back for another top-notch stay in the future. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Warm regards,Sarah El OualiGuest Relation DepartmentRadisson President Old Town

2/10 Hirveä

Bill

Yöpyi 2 yötä huhtikuussa 2024
Azim Rauf vastasi 30.4.2024
Dear Mr, Bill, I hope this message finds you well.I wanted to take a moment to personally reach out and express my sincere apologies for any shortcomings you may have experienced during your recent stay with us at Radisson President Old Town. We take great pride in providing exceptional service and ensuring that each guest's experience exceeds expectations.Your feedback is incredibly important to us, and we were disappointed to see your rating without any accompanying comments. We understand that every guest's experience is unique, and we strive to address any issues promptly and effectively.If there are any specific concerns or areas where we fell short, we would greatly appreciate the opportunity to learn more so that we can make the necessary improvements. Your satisfaction is our top priority, and we are committed to ensuring that your future visits are nothing short of exceptional.Please feel free to reach out to us if you would like to discuss your stay further or if there is anything we can do to make amends.Thank you for choosing Radisson President Old Town, and we sincerely hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warm regards,Azim Rauf , Guest Relations Department.

10/10 Loistava

Sayed

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Love this place and staff
Yöpyi 5 yötä huhtikuussa 2024
Sarah EL OUALI, Guest Relations Officer vastasi 25.4.2024
Dear Sayed,Thank you so much for your kind words! We're delighted to hear that you love our hotel and our staff. It's always a pleasure to receive such positive feedback. Our team works hard to ensure that every guest has a memorable experience, and we're thrilled that we could make your stay special.We hope to welcome you back for another wonderful stay in the future. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Warm regards,Sarah El OualiGuest Relation DepartmentRadisson President Old Town

10/10 Loistava

MALCOLM JOHN

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
roof view
Yöpyi 4 yötä huhtikuussa 2024
Sarah EL OUALI, Guest Relations Officer vastasi 22.4.2024
Dear Malcom John, Thank you for choosing to stay at Radisson President Old Town. We are thrilled to hear that you had a wonderful experience with us. Your feedback and satisfaction are extremely important to us, and we are delighted that we were able to meet your expectations.We are glad that you enjoyed the stunning view from our roof. Our team works hard to ensure that every guest has a memorable stay, and we are pleased to hear that our efforts have resonated with you.We look forward to welcoming you back for another exceptional stay in the future. If there is anything else we can do to make your next visit even more enjoyable, please do not hesitate to let us know.Thank you once again for your kind words and for choosing Radisson President Old Town. We truly appreciate your support.Warm regards,Sarah El OualiGuest Relation DepartmentRadisson President Old Town

10/10 Loistava

Don

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great access to Grand Bazzar and Blue Mosque areas.
Yöpyi 2 yötä huhtikuussa 2024
Sarah EL OUALI, Guest Relations Officer vastasi 13.4.2024
Dear Don,Thank you for your positive feedback! We are delighted to hear that you enjoyed our hotel's convenient location with great access to the Grand Bazaar and Blue Mosque areas. We hope you had a memorable stay and look forward to welcoming you back in the future.Best regards,

4/10 Huono

Matthew

Yöpyi 3 yötä huhtikuussa 2024
Sarah EL OUALI, Guest Relations Officer vastasi 16.4.2024
Certainly! Here's the revised message without mentioning the rating:Dear Matthew,We noticed that you did not leave a comment with your recent stay. We're sorry to hear that your experience may not have met your expectations. To better understand your concerns and improve our services, could you please provide us with more details about your stay? Your feedback is valuable to us, and we hope to have the opportunity to address any issues you encountered and make your next stay more enjoyable. Please feel free to share your thoughts with us at president.guestrelations@radisson.com.Best regards,Sarah El OualiGuest Relation DepartmentRadisson President Old Town

2/10 Hirveä

Navpaul

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
No air cooling system. Buffett was okay. Hot tub and pool was gross. Rooms way too small. No housekeeping after 4 pm. Poor experience
Yöpyi 6 yötä huhtikuussa 2024
Azim Rauf vastasi 10.4.2024
Dear Mr,Navpaul ,Thank you for choosing to stay at Radisson President Old Town. Your decision to stay with us is greatly appreciated, and we are delighted to have had the opportunity to host you.I want to sincerely apologize for any inconveniences you experienced during your stay. Your feedback regarding the air cooling system, buffet, hot tub, pool, room size, and housekeeping is invaluable to us as we strive to improve our services. Rest assured, we are taking immediate steps to address these issues to ensure that future guests do not encounter similar problems.Your comfort and satisfaction are our top priorities, and we deeply regret that we fell short of your expectations on this occasion. We value your feedback and will use it to make necessary improvements to our facilities and services.Once again, thank you for choosing Radisson President Old Town. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable and comfortable stay.Warm Regards, Azim Rauf.Guest Relations Department.

4/10 Huono

Yuliya

Hyvää: Siisteys
Azim Rauf vastasi 10.4.2024
Dear Ms,Yuliya,Thank you for choosing to stay at Radisson President Old Town. We noticed that you rated your experience and while we respect your feedback, we would greatly appreciate it if you could provide us with more details about your stay.Your input is invaluable to us as we continuously strive to improve our services and facilities. If there is anything specific that we could have done better or if there are any concerns you would like to address, please do not hesitate to let us know. Your satisfaction is our top priority, and we want to ensure that all our guests have a comfortable and enjoyable stay with us.We hope to have the opportunity to welcome you back in the future and provide you with a more positive experience.Warm Regards,Azim Rauf ,Guest Relations Department.

10/10 Loistava

Emaline

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I would recommend this hotel for its location and courteous staff. Thank you front desk for being kind and helpful when I needed information about my lost phone outside the hotel. They were quick to review cameras and inform me quickly, that was very much appreciated.
Yöpyi 3 yötä maaliskuussa 2024
Azim Rauf vastasi 5.4.2024
Dear Ms,Emaline,Thank you so much for taking the time to share your experience with us. We are delighted to hear that you would recommend our hotel based on your recent stay!Our team strives to provide a welcoming and helpful service to all our guests, and we are thrilled to hear that our front desk staff could assist you promptly and efficiently with your lost phone. Your kind words about our location and courteous staff mean a lot to us.We understand how important it is to have reliable support when unexpected situations arise, and we are glad that we could help resolve the issue with your lost phone by quickly reviewing the security cameras. Your comfort and satisfaction are our top priorities, and we are grateful for the opportunity to have been of assistance to you.We look forward to welcoming you back to our hotel in the future. If there is anything else we can do to make your next stay even more enjoyable, please do not hesitate to let us know.Warm regards,Azim Rauf,Guest Relations Department.

10/10 Loistava

Marijana

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
it was very good :)👍
Yöpyi 3 yötä huhtikuussa 2024
Azim Rauf vastasi 5.4.2024
Dear Ms,Marijana,Thank you for your wonderful feedback! We are delighted to hear that you had a comfortable and enjoyable stay at Radisson President Old Town. Our team strives to provide the highest level of service, and it's fantastic to know that you found our staff to be polite and professional. We are also pleased that you found your room to be clean and that you enjoyed our breakfast offerings.Your kind words mean a lot to us, and we look forward to welcoming you back for another great stay in the future.Best regards,Azim Rauf, Guest Relation Department.

10/10 Loistava

Raimonds

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä maaliskuussa 2024
Azim Rauf vastasi 3.4.2024
Dear Mr,Raimonds,Thank you for your wonderful feedback! We are delighted to hear that you had a comfortable and enjoyable stay at Radisson President Old Town. Our team strives to provide the highest level of service, and it's fantastic to know that you found our staff to be polite and professional. We are also pleased that you found your room to be clean and that you enjoyed our breakfast offerings.Your kind words mean a lot to us, and we look forward to welcoming you back for another great stay in the future.Best regards,Azim Rauf, Guest Relation Department.

10/10 Loistava

Carlo Andrea

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Non mi è stato consentito di tenere almeno una camera su due oltre il time limit, alle 16.30
Yöpyi 2 yötä maaliskuussa 2024
Azim Rauf vastasi 3.4.2024
Dear Mr,Carlo ,Thank you for your wonderful feedback! We are delighted to hear that you had a comfortable and enjoyable stay at Radisson President Old Town. Our team strives to provide the highest level of service, and it's fantastic to know that you found our staff to be polite and professional. We are also pleased that you found your room to be clean and that you enjoyed our breakfast offerings.Your kind words mean a lot to us, and we look forward to welcoming you back for another great stay in the future.Best regards,Azim Rauf, Guest Relation Department.

10/10 Loistava

Vincent

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Awesome staff. Nice location. Beautiful views of the city
Yöpyi 4 yötä maaliskuussa 2024
Sarah EL OUALI, Guest Relations Officer vastasi 28.3.2024
Dear Vincent,Thank you for choosing to stay at Radisson President Old Town and for taking the time to leave such a positive review. We are thrilled to hear that you had an excellent experience and that our staff, location, and the beautiful views of the city contributed to your enjoyment.Your kind words are truly appreciated, and we hope to have the pleasure of welcoming you back for another fantastic stay in the future. If there is anything else you would like to share about your experience or if you have any special requests for your next visit, please feel free to reach out.Warm regards,

8/10 Hyvä

Rui

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Liegt sehr zentral. Die Hauptsehenswürdigkeiten liegen 10-15minuten Gehweg, Top
Yöpyi 3 yötä maaliskuussa 2024
Sarah EL OUALI, Guest Relations Officer vastasi 28.3.2024
Dear Rui,Vielen Dank für Ihren Aufenthalt im Radisson President Old Town und für Ihre positive Bewertung. Es freut uns zu hören, dass Ihnen die zentrale Lage unseres Hotels gefallen hat und Sie die Hauptsehenswürdigkeiten bequem zu Fuß erreichen konnten.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Sollten Sie weitere Anmerkungen oder Wünsche für Ihren nächsten Aufenthalt haben, zögern Sie bitte nicht, uns zu kontaktieren.Mit freundlichen Grüßen,

10/10 Loistava

Gioele

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hotel in un'ottima posizione,quartiere molto silenzioso. A due passi da una fermata del tram che permette di spostarsi velocemente,ma offre anche la possibilità di passeggiare a piedi,data la vicinanza di diversi punti d'interesse
Yöpyi 3 yötä maaliskuussa 2024
Azim Rauf vastasi 23.3.2024
Dear Mr,Gioele,Thank you so much for choosing to stay with us at the Radisson President Old Town Hotel and for sharing your wonderful feedback. We are thrilled to hear that you enjoyed our hotel's excellent location, nestled in a quiet and peaceful neighborhood.Our proximity to the tram stop indeed offers our guests a convenient way to explore the city, while the charm of the surrounding area also allows for pleasant walks to various points of interest. We are delighted that you found this aspect of your stay enjoyable.We also appreciate your positive comments about our breakfast. We believe that starting the day with a delicious meal is essential, and we are glad that you enjoyed it.Thank you once again for your kind words. We look forward to welcoming you back to our hotel for another memorable stay in the future.Warm regards,Azim Rauf,Guest Relations Department,

6/10 OK

MANNY

Yöpyi 2 yötä tammikuussa 2024
Azim Rauf vastasi 11.4.2024
Dear Mr,Manny ,Thank you for your wonderful feedback! We are delighted to hear that you had a comfortable and enjoyable stay at Radisson President Old Town. Our team strives to provide the highest level of service, and it's fantastic to know that you found our staff to be polite and professional. We are also pleased that you found your room to be clean and that you enjoyed our breakfast offerings.Your kind words mean a lot to us, and we look forward to welcoming you back for another great stay in the future.Best regards,Azim Rauf, Guest Relation Department.

8/10 Hyvä

Hermann, Telfes im Stubai

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Einzigartig war nichts
Yöpyi 3 yötä maaliskuussa 2024
Azim Rauf vastasi 18.3.2024
Dear Mr,Hermann,Thank you for choosing to stay with us at Radisson President Old Town and for sharing your positive experience with us. We are delighted to hear that you had a great stay and that our hotel met your expectations.Your kind words about our hotel's excellent location, attentive staff, quick check-in process, and very good gym are truly appreciated. We strive to provide exceptional service to all our guests, and it is rewarding to hear that we succeeded in making your stay enjoyable.Thank you once again for your feedback and recommendation. We look forward to welcoming you back on your next visit to Istanbul.Warm regards,Azim Rauf, Guest Relations Department.

6/10 OK

Ibrahim

Hyvää: Henkilökunta ja palvelu
VIP access was not received. Overall, positive experience at this premise.
Yöpyi 3 yötä maaliskuussa 2024
Azim Rauf vastasi 17.3.2024
Dear Mr,Ibrahim,Thank you for choosing to stay with us at Radisson President Old Town and for sharing your positive experience with us. We are delighted to hear that you had a great stay and that our hotel met your expectations.Your kind words about our hotel's excellent location, attentive staff, quick check-in process, and very good gym are truly appreciated. We strive to provide exceptional service to all our guests, and it is rewarding to hear that we succeeded in making your stay enjoyable.Thank you once again for your feedback and recommendation. We look forward to welcoming you back on your next visit to Istanbul.Warm regards,Azim Rauf, Guest Relations Department.

4/10 Huono

Nancy G

Matkusti ryhmän kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Deception - expected better installations and costumer service: the ocean view was hardly visible no AC … they provided a portable fan. =(
Yöpyi 5 yötä maaliskuussa 2024
Sarah EL OUALI, Guest Relations Officer vastasi 28.3.2024
Dear Nancy,Thank you for sharing your feedback regarding your recent stay at Radisson President Old Town. We regret to hear that your experience did not meet your expectations.We apologize for any inconvenience caused by the visibility of the ocean view and the lack of air conditioning in your room. Your comments regarding the installations and customer service have been noted, and we will address these issues with our team to ensure improvements are made.Please know that your feedback is valuable to us, and we hope to have the opportunity to welcome you back in the future to provide you with a more enjoyable stay. If there is anything else you would like to share or if you have any further concerns, please do not hesitate to contact us directly.Warm regards,

10/10 Loistava

Kurt

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
location with wonderful breakfast option
Yöpyi 4 yötä helmikuussa 2024
Azim Rauf vastasi 8.3.2024
Dear Mr.Kurt, We extend our sincere gratitude to you for selecting Radisson Hotel President Old Town for your recent accommodation, as well as for taking the time to convey your feedback. We are genuinely delighted to learn that your stay with us was nothing short of perfect. It brings us immense joy to know that our hotel's prime location and the excellence of our facilities played a pivotal role in enhancing your overall experience. At Radisson Hotel President Old Town, we take immense pride in our commitment to providing an exceptional setting and top-tier amenities for our esteemed guests. Your noteworthy ratings, particularly in the categories of staff, location, and facilities, hold a special significance to us. Our entire team remains steadfast in our pursuit of delivering superlative service, ensuring that your comfort and enjoyment remain paramount. Should you have any further insights or suggestions to impart, we earnestly encourage you to share them with us. We eagerly anticipate the opportunity to welcome you back in the future, and to once again provide you with an unparalleled and memorable experience. Warm regards, Azim Rauf , Guest Relations Department.

8/10 Hyvä

Terrence

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
you can hear people talking through the wall.
Yöpyi 3 yötä maaliskuussa 2024
Azim Rauf vastasi 8.3.2024
Dear Ms,Terrence, Thank you for choosing Radisson Hotel President Old Town for your recent stay and for sharing your feedback with us. We appreciate your honest review, and we're glad to hear that you had a nice stay overall. We are pleased to see your positive ratings in the basic categories, including Staff, Cleanliness, Location, Comfort, and Value for money.We will identify our weak points regarding sound insulation as you mentioned in your comment and work on them further and improve them,we apologize for the serious problems you faced and We understand the importance of a comfortable environment, If there's anything specific you loved about your stay or any additional comments you'd like to share, we'd love to hear from you. We look forward to the opportunity to welcome you back to Radisson Hotel President Old Town and provide you with an improved experience. Once again, thank you for choosing Radisson Hotel President Old Town. We appreciate your feedback and your trust in our hotel. Warm regards, Azim Rauf, Guest Relations Department.

6/10 OK

Dat

Yöpyi 4 yötä maaliskuussa 2024
Azim Rauf vastasi 6.3.2024
Dear Guests, Thank you for sharing your feedback following your recent stay at Radisson Hotel President Old Town. We appreciate your candid review and apologize for the aspects of your stay that did not meet your expectations. However, we are genuinely sorry to learn about your disappointment with various aspects of your stay, including the, facilities, comfort, and value for money. We take your feedback seriously, and we acknowledge that there are areas where we need to improve We hope you will consider giving us another opportunity to host you in the future, where we aim to deliver a more enjoyable and comfortable stay. Please feel free to reach out to us directly when planning your next visit so that we can ensure a more satisfying experience. Sincerely, Azim Rauf, Guest Relations Department.

10/10 Loistava

Christopher

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä helmikuussa 2024
Azim Rauf vastasi 6.3.2024
Dear Mr,Christopher, Greetings from Radisson Hotel President Old Town! We are overjoyed to receive not just one but two outstanding reviews from you, and we can't thank you enough for taking the time to share your fantastic experiences with us. Your perfect ratings in all categories, including staff, cleanliness, location, facilities, comfort, and value for money, truly warm our hearts. It's immensely satisfying to know that we could provide you with an excellent stay, not just once but twice! Your kind words motivate and inspire our team to continue delivering exceptional service to all our guests. We're thrilled that you found everything to be superb, and we appreciate your generosity in acknowledging our efforts. Should your future travels bring you back to our vibrant city, we would be honored to host you once again at Radisson Hotel President Old Town. If there are specific preferences or requests you have for your next visit, please do let us know, and we'll do our best to ensure your stay is even more memorable. Thank you for choosing Radisson Hotel President Old Town, and we look forward to the pleasure of welcoming you back for another superlative experience. Best Regards,Azim Rauf, Guest Relations Department.

10/10 Loistava

richard

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Close to everything. Great customer service.
Yöpyi 5 yötä helmikuussa 2024
Azim Rauf vastasi 3.3.2024
Dear Mr,Richard,Thank you for your wonderful feedback! We are delighted to hear that you had a comfortable and enjoyable stay at Radisson President Old Town. Our team strives to provide the highest level of service, and it's fantastic to know that you found our staff to be polite and professional. We are also pleased that you found your room to be clean and that you enjoyed our breakfast offerings.Your kind words mean a lot to us, and we look forward to welcoming you back for another great stay in the future.Best regards,Azim RaufGuest Relation Department

10/10 Loistava

Gregory

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location.
Yöpyi 4 yötä helmikuussa 2024
Azim Rauf vastasi 2.3.2024
Dear Mr.Gregory, We extend our sincere gratitude to you for selecting Radisson Hotel President Old Town for your recent accommodation, as well as for taking the time to convey your feedback. We are genuinely delighted to learn that your stay with us was nothing short of perfect. It brings us immense joy to know that our hotel's prime location and the excellence of our facilities played a pivotal role in enhancing your overall experience. At Radisson Hotel President Old Town, we take immense pride in our commitment to providing an exceptional setting and top-tier amenities for our esteemed guests. Your noteworthy ratings, particularly in the categories of staff, location, and facilities, hold a special significance to us. Our entire team remains steadfast in our pursuit of delivering superlative service, ensuring that your comfort and enjoyment remain paramount. Should you have any further insights or suggestions to impart, we earnestly encourage you to share them with us. We eagerly anticipate the opportunity to welcome you back in the future, and to once again provide you with an unparalleled and memorable experience. Warm regards, Azim Rauf , Guest Relations Department.

10/10 Loistava

Ana-Maria

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Quiet hotel, good service and food. Lovely views from the terrace and friendly staff
Yöpyi 3 yötä helmikuussa 2024
Azim Rauf vastasi 27.2.2024
Dear Ms,Ana,Thank you for your wonderful feedback! We are delighted to hear that you had a comfortable and enjoyable stay at Radisson President Old Town. Our team strives to provide the highest level of service, and it's fantastic to know that you found our staff to be polite and professional. We are also pleased that you found your room to be clean and that you enjoyed our breakfast offerings.Your kind words mean a lot to us, and we look forward to welcoming you back for another great stay in the future.Best regards,Azim Rauf,Guest Relations Department.

10/10 Loistava

Louloua

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
tout était très proche. et le personnel surtout Sarah très bien pour nous aider en français
Yöpyi 3 yötä helmikuussa 2024
Azim Rauf vastasi 26.2.2024
Dear Guests, We were absolutely delighted to read your glowing review of your recent stay at Radisson Hotel President Old Town! Thank you for taking the time to share your feedback and for choosing our hotel for your visit. Your exceptional ratings in all the basic categories, including staff, cleanliness, location, facilities, comfort, and value for money, are truly heartwarming and greatly appreciated. We are thrilled that you had a fantastic experience with us, and we take pride in delivering an exceptional guest experience. We would like to extend our gratitude for your kind words about our staff, particularly our dedicated Guest Relations team member, Ms.Sarah. It's feedback like yours that motivates us to continually provide outstanding service. We will make sure to recognize Ms.Sarah for his exceptional assistance,. Your satisfaction is our highest reward. We genuinely look forward to welcoming you back to Radisson Hotel President Old Town in the future. Your positive feedback has brightened our day, and we can't wait to provide you with another exceptional stay. If you have any further comments or suggestions, please don't hesitate to reach out to us directly. Thank you once again, until we see you next time, please accept our warmest regards. Best regards, Azim Rauf, Guest Relations Department.

4/10 Huono

Hani

Matkusti perheen kanssa
Huonoa: Palvelut/mukavuudet
Water Leak in bathroom.
Yöpyi 1 yön helmikuussa 2024
Azim Rauf vastasi 26.2.2024
Dear Mr.Hani, Thank you for choosing Radisson Hotel President Old Town for your recent stay and for sharing your feedback with us. We appreciate your honest review, and we're glad to hear that you had a nice stay overall. We are pleased to see your positive ratings in the basic categories, including Staff, Cleanliness, Location, Comfort, and Value for money.We will identify our weak points regarding Water Leak in bathroom as you mentioned in your comment and work on them further and improve them,we apologize for the serious problems you faced and We understand the importance of a comfortable environment If there's anything specific you loved about your stay or any additional comments you'd like to share, we'd love to hear from you. We look forward to the opportunity to welcome you back to Radisson Hotel President Old Town and provide you with an improved experience. Once again, thank you for choosing Radisson Hotel President Old Town. We appreciate your feedback and your trust in our hotel. Warm regards,Azim Rauf, Guest Relations Department.

6/10 OK

KOIS

Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä helmikuussa 2024
Azim Rauf vastasi 22.3.2024
Dear Ms,Kois,Thank you for your wonderful feedback! We are delighted to hear that you had a comfortable and enjoyable stay at Radisson President Old Town. Our team strives to provide the highest level of service, and it's fantastic to know that you found our staff to be polite and professional. We are also pleased that you found your room to be clean and that you enjoyed our breakfast offerings.Your kind words mean a lot to us, and we look forward to welcoming you back for another great stay in the future.Best regards,Azim Rauf, Guest Relation Department.