Kaikki näytetyt arvostelut ovat peräisin oikeilta asiakkailta. Vain meidän kauttamme majoituksen varanneet matkailijat voivat lähettää arvostelun. Tarkistamme arvostelut ohjeidemme mukaisesti ja julkaisemme kaikki arvostelut, niin positiiviset kuin negatiiviset.LisätietojaAvautuu uuteen ikkunaan
Arvosana 10 - Loistava. 315 kautta 616 arvostelua" "
10–Loistava
315
Arvosana 8 - Hyvä. 157 kautta 616 arvostelua" "
8–Hyvä
157
Arvosana 6 - OK. 75 kautta 616 arvostelua" "
6–OK
75
Arvosana 4 - Huono. 37 kautta 616 arvostelua" "
4–Huono
37
Arvosana 2 - Hirveä. 32 kautta 616 arvostelua" "
2–Hirveä
32
8,6/10
Siisteys
8,6/10
Henkilökunta ja palvelu
8,2/10
Palvelut/mukavuudet
8,2/10
Majoituspaikan kunto ja tilat
8,4/10
Ympäristöystävällisyys
Arvostelut
10/10 Loistava
Megan Rae
Matkusti kumppanin kanssa
13.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
My husband and I stayed for a week and it was absolutely amazing, the food was great, being served drinks at the beach was amazing. 10/10 recommend to anyone looking for a tropical getaway.
Megan Rae
Yöpyi 4 yötä toukokuussa 2024
General Manager vastasi 15.5.2024
Dear Megan,Thank you for your fantastic review! It was an honor having you and your husband stay with us, and we appreciate you highlighting our delicious food and tropical vibes. On behalf of our team, we want to welcome you back again anytime for another relaxing stay!
8/10 Hyvä
Tania, NORTH DARTMOUTH
Matkusti ryhmän kanssa, Matkusti kumppanin kanssa
8.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
There was an industrial size drill, drilling for hours at the beach right next door. Very loudly and not a great view from the beach chairs.
Wished the Reach Resort would of discounted the room rates or at least compensated guests with a complimentary breakfast for the inconvenience of the noise.
Tania
Yöpyi 2 yötä toukokuussa 2024
General Manager vastasi 9.5.2024
Dear Tania,Thank you for choosing to stay with us at The Reach Key West, Curio Collection by Hilton. While we're glad to receive the high rating, we're disappointed to read about any inconvenience you experienced while you were here and offer our sincere apologies if you weren't completely satisfied with your visit. Your comments have been duly noted and will be discussed with our team. We appreciate your feedback and hope you'll give us another chance to impress you in the future.
4/10 Huono
karen
8.5.2024
Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
karen
Yöpyi 4 yötä toukokuussa 2024
8/10 Hyvä
Martin
2.5.2024
..
Martin
Yöpyi 3 yötä huhtikuussa 2024
General Manager vastasi 6.5.2024
Dear Martin,Thank you for taking a moment to rate your experience! It was truly a pleasure having you as our guest, and we hope you return soon.
8/10 Hyvä
Meredith
2.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great place. Would recommend and return.
Meredith
Yöpyi 4 yötä helmikuussa 2024
General Manager vastasi 6.5.2024
Dear Meredith,Thank you for your positive review! We're delighted to hear you had a great experience and appreciate your recommendation. We look forward to welcoming you back soon to The Reach Key West, Curio Collection by Hilton.
8/10 Hyvä
Michael J
Matkusti perheen kanssa
1.5.2024
Great location, nice beach,good restaurant, staff helpful
The walkways, halls, elevators and railings could be better maintained.
Causes a bad first impression
Michael J
Yöpyi 5 yötä huhtikuussa 2024
General Manager vastasi 2.5.2024
Dear Michael,Thanks for choosing The Reach Key West, Curio Collection by Hilton. Your compliments regarding our delicious food, helpful service, and ideal location are greatly appreciated. Also, thank you for your suggestions as we continually look for ways to enhance the guest experience. It was a pleasure having you visit, and should you find yourself in Key West again, please stop by and see us!
4/10 Huono
Guy-André
Matkusti perheen kanssa
29.4.2024
Huonoa: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Room 300 yards of the only elevator working
Guy-André
Yöpyi 2 yötä huhtikuussa 2024
General Manager vastasi 2.5.2024
Dear Guy-André,Thank you for sharing your comments with us. We are sorry to see that your room placement in relation to the elevators was not to your liking. Our team will review this concern. Thank you, and we hope to have the opportunity to show you a better overall visit in the future.
10/10 Loistava
Thomas, Gambrills
Matkusti perheen kanssa
28.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful
Thomas
Yöpyi 4 yötä huhtikuussa 2024
General Manager vastasi 30.4.2024
Dear Thomas,Thank you for reviewing your stay at The Reach Key West, Curio Collection by Hilton. We're delighted you found our waterfront property just as beautiful as we do! Please join us again soon in the Florida Keys!
10/10 Loistava
David james
28.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
David james
Yöpyi 5 yötä huhtikuussa 2024
8/10 Hyvä
Williiam
Matkusti kumppanin kanssa
26.4.2024
Excellent location.
Williiam
Yöpyi 2 yötä huhtikuussa 2024
General Manager vastasi 26.4.2024
Dear Williiam,Thank you for highlighting our excellent location! It was delightful having you stay with us at The Reach Key West, Curio Collection by Hilton, and we look forward to welcoming you back again!
10/10 Loistava
Deanne Renee
Matkusti kumppanin kanssa
26.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This is an older property…built in 1970. It’s apparent that continual upkeep is happening. The elevators were down to one and This hotel has a lot of charm. The view from the room is fantastic. The pool is amazing and the attentiveness of the beach staff is exceptional. The food is very good in the restaurant and the cocktails are on point. The valet service makes parking easy. Ricky was who we saw most often and he was so kind to offer suggestions and tips for navigating the area. Annie checked us in and welcomed us warmly and Gladys was who we talked to when we checked out and all were friendly and helpful at every opportunity. Would definitely stay at The Reach in the future.
Deanne Renee
Yöpyi 4 yötä huhtikuussa 2024
General Manager vastasi 26.4.2024
Dear Deanne,Thank you for your thoughtful review! We're delighted you appreciated the charm of our property and the continual updates we make to enhance our guest experience. It's also wonderful to know that you enjoyed our fantastic views, amazing pool, and the exceptional service provided by our team. Your kind words about our restaurant and valet service are much appreciated. We look forward to welcoming you back to The Reach Key West, Curio Collection by Hilton for another delightful stay!
8/10 Hyvä
Jeannette
Matkusti kumppanin kanssa
26.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Enjoyed tthe beach and pool at the resort and the historical homes were nice to see. But surrounding area was dirty and smelled. Had to go to other side of island (Mallory Square) to fine cleaner outside areas. Will not go back to Key West
Jeannette
Yöpyi 5 yötä huhtikuussa 2024
General Manager vastasi 26.4.2024
Dear Jeannette,Thank you for choosing The Reach Key West, Curio Collection by Hilton. It's great to hear you enjoyed the beach, our pool, and the nearby historic homes. However, we regret that the surrounding area did not meet your expectations. We appreciate your feedback and greatly enjoyed having you stay with us. Should you be back in the area, we would love the opportunity to welcome you for another visit to Key West.
6/10 OK
Michelle
Matkusti kumppanin kanssa
24.4.2024
Hyvää: Henkilökunta ja palvelu
I was asked at check in if I would like maid service and I said yes. They never came the first day and then the second day (we were gone from 9:30am to 5pm) they came at 5:30, we were getting ready for the evening and I asked her to come back in an hour she said no. She did ask if I needed anything I said towel and she did give me them. You can only valet your vehicle, we had a car and a golf cart so it was almost $100 a day for both. The place was run down for the money. Definitely needs come cosmetic updates. I did like the restaurant, we had breakfast and lunch and both were very good.
Michelle
Yöpyi 3 yötä huhtikuussa 2024
General Manager vastasi 30.4.2024
Dear Michelle,We appreciate you staying with us and taking the time to share your thoughts. It's great to know that you enjoyed the onsite dining. However, we apologize for any issues with housekeeping and the appearance of the property. Your feedback helps us improve, and we'll pass your comments along to the appropriate staff members. Should you be in the area again, we hope you'll come back to see us.
10/10 Loistava
Kathy Ann
22.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The property was quaint, perfect for beachfront property. The staff was Amazing!!
Kathy Ann
Yöpyi 4 yötä huhtikuussa 2024
General Manager vastasi 24.4.2024
Dear Kathy Ann,Thank you for your wonderful feedback! We're delighted that you enjoyed the charm of our property and the hospitality of our team. We look forward to welcoming you back to The Reach Key West, Curio Collection by Hilton for another amazing stay!
8/10 Hyvä
Tori
21.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
*
Tori
Yöpyi 3 yötä huhtikuussa 2024
General Manager vastasi 24.4.2024
Dear Tori,Thank you for the review and your positive feedback. We are glad we could provide you with a delightful getaway at The Reach Key West, Curio Collection by Hilton. It would be our pleasure to welcome you back for an even better stay in the future!
10/10 Loistava
William
20.4.2024
William
Yöpyi 4 yötä huhtikuussa 2024
10/10 Loistava
Josepha
Matkusti perheen kanssa
18.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Restful and relaxed atmosphere
Josepha
Yöpyi 3 yötä huhtikuussa 2024
General Manager vastasi 19.4.2024
Dear Josepha,Thank you for staying with us and for your feedback. We're glad you had a five-star experience with us. We hope to welcome you back soon for another great stay.
10/10 Loistava
Rachel
18.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Rachel
Yöpyi 4 yötä huhtikuussa 2024
6/10 OK
Ann Marie
Matkusti perheen kanssa
17.4.2024
Hyvää: Siisteys ja henkilökunta ja palvelu
The beach and pool areas were nice and well maintained. However, there was not a direct path to the beach from the room- had to go through 2 pool gates or walk the the outdoor dining. Rooms could use some upgrades/updates.
Ann Marie
Yöpyi 6 yötä huhtikuussa 2024
General Manager vastasi 17.4.2024
Dear Ann Marie,Thank you for taking the time to leave a review. We're glad you enjoyed our relaxing and well-maintained amenities, and we appreciate your feedback, which helps us improve the experience of future guests. We hope you will visit us again soon.
8/10 Hyvä
Frances
16.4.2024
Hyvää: Henkilökunta ja palvelu
Frances
Yöpyi 2 yötä huhtikuussa 2024
10/10 Loistava
Andy
14.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
We will be back. Wonderful for our 20th anniversary.
Andy
Yöpyi 2 yötä huhtikuussa 2024
General Manager vastasi 16.4.2024
Dear Andy,Thank you so much for the five-star review! We're so pleased you and your partner had such a wonderful 20th anniversary with us, and we thank you for allowing The Reach Key West, Curio Collection by Hilton, to be a part of it. We hope you will visit us again soon!
6/10 OK
Peter
13.4.2024
Nice location, but wish the linens and robes were more fresh(
Peter
Yöpyi 3 yötä huhtikuussa 2024
General Manager vastasi 16.4.2024
Dear Peter,Guest satisfaction is important to us, so we're happy to hear our location worked well for your trip. However, we also thank you for your feedback about the linens and robes. Rest assured, your comments will be taken into consideration as we continue making improvements for our great guests. Nevertheless, it was a pleasure to welcome you, and we hope you'll consider returning soon for another terrific stay.
10/10 Loistava
Amy
Matkusti kumppanin kanssa
10.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Wonderful service, staff friendly and helpful. Look forward to our next stay
Amy
Yöpyi 4 yötä huhtikuussa 2024
General Manager vastasi 11.4.2024
Dear Amy,It was truly a pleasure to welcome you to The Reach Key West, Curio Collection by Hilton. We're delighted to hear we were able to deliver an enjoyable experience and that you appreciated the friendly hospitality our team provided. Thank you for sharing your positive rating, and we look forward to your return.
10/10 Loistava
Doris
Matkusti kumppanin kanssa
10.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
great staff
Doris
Yöpyi 4 yötä huhtikuussa 2024
General Manager vastasi 10.4.2024
Dear Doris,Your five-star review means a lot to us. Our team was delighted to make your acquaintance, and we look forward to welcoming you back to The Reach Key West, Curio Collection by Hilton, for another wonderful visit.
8/10 Hyvä
Victoria
9.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location, friendly staff, pool could be better. Aldo, better choices in the coffee shop. Need bagels, ability to toast, warm items. Beach was dirty.
Victoria
Yöpyi 4 yötä maaliskuussa 2024
General Manager vastasi 10.4.2024
Dear Victoria,Thank you for choosing to stay with us at The Reach Key West, Curio Collection by Hilton. Our goal is to provide every guest with friendly service, so we're thrilled that was the case for you. It's also great to read you enjoyed our convenient location. Your suggestions regarding the coffee shop and pool will also be taken into consideration as we continue making improvements for our great guests. The pleasure was all ours, and we hope to welcome you back in the future.
6/10 OK
Matthew
Matkusti kumppanin kanssa
8.4.2024
Huonoa: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful beach
Matthew
Yöpyi 4 yötä helmikuussa 2024
General Manager vastasi 10.4.2024
Dear Matthew,Thank you so much for the review! We're delighted you were able to enjoy our beautiful beach just adjacent to our property. That said, please feel free to reach out to us at any time to let us know what else we could've done to go above and beyond for you during your recent stay with us. It was a pleasure hosting you, and we look forward to hearing from you soon.
8/10 Hyvä
Laura
Matkusti perheen kanssa
7.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Rooms were nice but little weird to be above open parking lots. Hiltons are usually better laid out. Beach, pool, etc lovely
Laura
Yöpyi 3 yötä huhtikuussa 2024
8/10 Hyvä
David Lee, Sinking spring
5.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
David Lee
Yöpyi 5 yötä maaliskuussa 2024
10/10 Loistava
John
4.4.2024
Hyvää: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Ty
John
Yöpyi 3 yötä huhtikuussa 2024
General Manager vastasi 8.4.2024
Dear John,Thank you so much for the five stars! We're pleased we were able to make your stay a good one. We hope you'll visit us again soon!
10/10 Loistava
David
4.4.2024
David
Yöpyi 3 yötä maaliskuussa 2024
10/10 Loistava
Alexander
2.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great Hotel, private beach, can walk anywhere, great for couples or family
Alexander
Yöpyi 4 yötä maaliskuussa 2024
General Manager vastasi 4.4.2024
Dear Alexander,Thank you for taking the time to leave a review. We're happy to hear you enjoyed your stay with us and that you had the chance to explore our convenient, beautiful location. It was a pleasure welcoming you to The Reach Key West, Curio Collection by Hilton, and we hope you'll come back to visit us soon!
10/10 Loistava
John
29.3.2024
Good
John
Yöpyi 6 yötä maaliskuussa 2024
General Manager vastasi 4.4.2024
Dear John,Thank you for choosing to stay with us at The Reach Key West, Curio Collection by Hilton. We are proud to have earned your five-star rating, and we look forward to hosting you again in the future.
6/10 OK
Eugene
Matkusti perheen kanssa
29.3.2024
Hyvää: Siisteys ja palvelut/mukavuudet
The hotel was clean, we were told our room was ready and when we got to it, the cleaning lady was using the bathroom. Housekeeping skipped over us at times and we had to request service. The outside tables are preset with napkins and silverware and pigeons walk on the table which includes your napkin and silverware. Female Bartender was a bit gruff. We wound up trying the sister property Casa Marina and found that to be a better experience.
Eugene
Yöpyi 6 yötä maaliskuussa 2024
General Manager vastasi 1.4.2024
Dear Eugene,We appreciate your feedback, and we're happy to see aspects of your stay met your expectations. However, we apologize for any concerns about housekeeping and the bar service. Rest assured, we'll speak with our staff about your comments immediately, and your constructive remarks allow us to continuously improve our conditions for our guests. It was a pleasure hosting you, and we hope you'll consider staying with us again should you be back in the area.
10/10 Loistava
Stephen Gerard
Matkusti kumppanin kanssa
27.3.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The food was excellent and everyone was very fridnfly
Stephen Gerard
Yöpyi 7 yötä maaliskuussa 2024
General Manager vastasi 1.4.2024
Dear Stephen,Thank you for choosing The Reach Key West, Curio Collection by Hilton! We're delighted you enjoyed our exceptional food during your visit and that our team made you feel welcome with their generous hospitality. Your satisfaction is our top priority, and we look forward to serving you again soon on your next Key West journey.
10/10 Loistava
Paula
Matkusti ryhmän kanssa
26.3.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The convience and the privacy. Staff very helpful.
Paula
Yöpyi 2 yötä maaliskuussa 2024
General Manager vastasi 1.4.2024
Dear Paula,It was such a pleasure having you as our guest at The Reach Key West, Curio Collection by Hilton! Our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. Thank you for your perfect rating, and we hope you return soon.
10/10 Loistava
Jeffrey
26.3.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The reason I chose this hotel was because it was right on the beach, had ocean views, and a restaraunt. I didn't have to leave the whole time! I had a ocean view room and got a free upgrade to ocean view suite, which was a nice bonus!
There was a problem with the elevator and it was resolved in less than an hour so that was pretty awesome
If I come back to Key West, I'll definitely stay here again!
Jeffrey
Yöpyi 2 yötä maaliskuussa 2024
General Manager vastasi 1.4.2024
Dear Jeffrey,It was a pleasure to welcome you to The Reach Key West, Curio Collection by Hilton. We're thrilled you loved our picturesque location on Key West. Although we're sorry for any inconvenience with our elevator, we're glad our team was able to resolve this matter quickly. Thank you for your kind review, and when your adventures lead you back to the Florida Keys, please stay with us again for another memorable experience!
10/10 Loistava
Dale
Matkusti lemmikkien kanssa, Matkusti kumppanin kanssa
24.3.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Pet friendly
Dale
Yöpyi 2 yötä maaliskuussa 2024
General Manager vastasi 26.3.2024
Dear Dale,Thanks for staying at The Reach Key West, Curio Collection by Hilton. We understand that no one wants to leave home without their furry family member, so it's our pleasure to welcome pets to our property! Safe travels, and come back again!
6/10 OK
Clinton
Matkusti kumppanin kanssa
21.3.2024
Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Dining at the resort was over priced and staff under manned causing service to be terribly slow.
Clinton
Yöpyi 5 yötä maaliskuussa 2024
General Manager vastasi 26.3.2024
Dear Clinton,While it was a pleasure to have you dine with us, we are sorry your experience wasn't up to our normal high standards. Please know your feedback is important to us and will be reviewed with the team to ensure we are offering the top-notch service we are known for. We hope to have the opportunity to welcome you back and impress you with the experience you expected and deserve.
8/10 Hyvä
Rebecca Ann
Matkusti kumppanin kanssa
21.3.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The property was situated right on the beach very nice and clean.
Rebecca Ann
Yöpyi 4 yötä maaliskuussa 2024
General Manager vastasi 26.3.2024
Dear Rebecca,Thank you for choosing The Reach Key West, Curio Collection by Hilton, and for sharing your kind review. We are delighted that our great location and clean accommodations were everything you needed for a pleasant stay. It would be an honor to welcome you back for another memorable getaway.
10/10 Loistava
Krystal Lee
17.3.2024
Krystal Lee
Yöpyi 3 yötä maaliskuussa 2024
10/10 Loistava
Jason
Matkusti perheen kanssa
16.3.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Our family of four stayed at The Reach and absolutely LOVED it - highly recommend. Was not crowded - beautiful beach and the pool was the perfect temperature. There are outdoor games and amenities like outdoor chess, hammocks, corn hole, etc. While in Key West we did a private boat ride and rented a golf cart two of the days to explore Key West. There's so much to do within walking distance and getting to dinner quickly via Uber was easy peasy. We will definitely be back.
Jason
Yöpyi 4 yötä maaliskuussa 2024
General Manager vastasi 18.3.2024
Dear Jason,Hosting you was an honor and a pleasure, and we always enjoy hearing from our valued guests! We are delighted that our hotel provided you with the perfect base to explore the island with ease. Our team is already looking forward to your family's future stay with us, and we hope that it is already in the works. We would love to help you make many more lasting memories here at The Reach Key West, Curio Collection by Hilton.
8/10 Hyvä
Conley
Matkusti perheen kanssa
15.3.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Liked the beach.
Liked the near access to the trolley.
Liked the restaurant -- excellent dinners, though expensive.
Did not like the mechanical condition of the property -- AC failure in first room (had to change); no hot water two mornings and one afternoon in next room.
Conley
Yöpyi 3 yötä maaliskuussa 2024
General Manager vastasi 18.3.2024
Dear Conley,Thank you for your recent stay with us at The Reach Key West, Curio Collection by Hilton. We are thrilled our central location was convenient for your needs and that you enjoyed our delicious dining options. That said, you can rest assured that our maintenance team will investigate all of your concerns to ensure we provide the best experience possible for our guests. The next time you find yourself headed back our way, we would be honored to host you again.
8/10 Hyvä
Lois
14.3.2024
Lois
Yöpyi 4 yötä maaliskuussa 2024
10/10 Loistava
Hanna
Matkusti kumppanin kanssa
14.3.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
All the staff made our stay incredible. The beach was the best part!
Hanna
Yöpyi 4 yötä maaliskuussa 2024
General Manager vastasi 17.3.2024
Dear Hanna,We are delighted to hear that our team made your stay memorable and that you enjoyed the beach! Thank you for choosing The Reach Key West, Curio Collection by Hilton, for your getaway. We are eagerly looking forward to welcoming you back for another five-star visit.
10/10 Loistava
Carlton
Matkusti kumppanin kanssa
14.3.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
A great place to stay that is a short walk from Duval St and all tha Key West has to offer. We have stayed here multiple times and it is always an enjoyable experience. The only complaint I have is the maintenance crew doing palm tree work at 4am with an aluminum ladder. It was so incredibly loud it awakened several guests, my wife and myself. There were several of us out on our balconys lookong on with disbelief as to what was actually happening.
Carlton
Yöpyi 6 yötä maaliskuussa 2024
General Manager vastasi 17.3.2024
Dear Carlton,It was a pleasure to welcome you and your wife back to The Reach Key West, Curio Collection by Hilton during your most recent stay; we consider returning guests to be the biggest compliment! We're happy to hear you always have an enjoyable experience with us and welcome our great location within walking distance of Duval Street. However, we're very sorry for the early morning noise you encountered with our grounds crew trimming trees; please accept our sincere apologies for the disturbance this caused; we will certainly address this internally to ensure work at this time is avoided and that our team is more mindful of the hour going forward. The peace and comfort of our guests is a top priority and we're sorry we fell short of providing this. Thank you for alerting us to this situation, and we hope to welcome you back so we can deliver the standard of stay you've enjoyed previously.
10/10 Loistava
Caton
Matkusti perheen kanssa
12.3.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
We loved staying at The Reach! The beach and pool area was beautiful and the staff is so kind and friendly!
We will be back!
Caton
Yöpyi 3 yötä maaliskuussa 2024
General Manager vastasi 15.3.2024
Dear Caton,What a lovely review to receive! We are thrilled to know that you enjoyed your visit and appreciated our friendly staff members and fun atmosphere. It was a pleasure hosting you, and we hope to see you again soon!
10/10 Loistava
Shellie R
11.3.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Shellie R
Yöpyi 4 yötä maaliskuussa 2024
4/10 Huono
Ralph
9.3.2024
Ralph
Yöpyi 5 yötä maaliskuussa 2024
10/10 Loistava
Micaela
6.3.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Amazing property with beachfront, refreshing pool, area to relax and hang out. Very good location, steps from Duval street, grocery, food, coffee, water activities and a great staff. Would stay here again!
Micaela
Yöpyi 5 yötä helmikuussa 2024
General Manager vastasi 10.3.2024
Dear Micaela,Thank you so much for choosing to stay with us at The Reach Key West, Curio Collection by Hilton. Our goal is to provide every guest with exceptional service, so we're thrilled our friendly team was able to uphold this standard. It's also great to read you were able to take advantage of our convenient location and plentiful amenities! The pleasure was all ours, and we hope you'll choose to visit us again soon.
10/10 Loistava
Tonja
4.3.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
This place has it all. We stayed here last year and came back again this year. I swear the beds are clouds that just lull you to sleep. The room is clean and comfortable. The view is perfect. The staff is so helpful and kind. I can't wait to book next years stay.
Tonja
Yöpyi 2 yötä maaliskuussa 2024
General Manager vastasi 7.3.2024
Dear Tonja,Providing a clean and comfortable bed is one of the most important things we can do, and we're glad that yours fit the bill. We'd love nothing more than to provide another beautiful sunset and warm welcome, so visit us again at The Reach Key West, Curio Collection by Hilton.