Hotellit uima-altaalla - Kidderminster, Englanti

”Beautiful old main building and well constructed new wing that blended seamlessly with the old main Hall. However, due to the layout and lack of lifts it meant a really long walk from our room to the main reception area. The Hotel seemed to have a lack of staff - the very nice mature lady at reception, was multitasking and ended up carrying our bags up to the room. This staff shortage manifested itself later when we went to have dinner - to be told that the gas was off in the kitchen and...

”Stayed one night, great hotel and atmosphere however food and drink very expensive”

”Excellent hotel spotlessly clean, beds & pillows very comfortable”

”Amazing hotel and spa experience. Staff were really professional and helpful. Spa is really good and decent size pool for a hotel. Food was very good too.”

”The high handed attitude about not servicing the room daily as they are a sustainability hotel. That shouldn’t mean dirty cups not removed and replaced with clean ones or empty refreshments tray. I did not expect to have to have any such conversation. My bed was not made, but I can live with it. Dirty crockery left outside rooms in the corridor. Staff were friendly and helpful but not necessarily properly trained.”

”Train station being close is about the only good thing this place has to offer. You have to make it past the bar with a bunch of rowdy drunks talking trash to you just to check in. Whoever took the pictures for this place deserves a raise. The room is tiny. The mattress is old. The bathroom is gross. The carpet is gross. Was woken up at 2 am by a guy pounding on the door next to us begging someone to let him in. This went on for about 15 minutes the first night. There is no security lock on the...

”Lovely property. Front desk staff very helpful. Requested housecoats and slippers, slippers never came, housecoats was the rattiest thing I have seen, would fit a child and both had no ties. I stayed two days and they never vacuumed my room and there was a spider on the ceiling and a huge cobweb in the window that I cleaned. I had to ask three different people to fix the safe before it was fixed. Dining staff was extremely slow with picking up dishes and the food was not very flavourful for...

”The only negative thing was the air conditioner which only expelled warm or hot air. Otherwise no complaints. We pretty much got what we expected. The walk to the Resorts World Arena was less than 10 minutes. Awesome.”