Kington Hotellit

”Relaxing atmosphere and a cracking breakfast”

”Always a warm welc”

”The staff were absolutely lovely”

”TV remote was generic so it did work properly, I was told it was due to customers sealing the original ones, not very helpful reply though. Soap etc hard to dispense, if at all. Poor quality bathroom, with parts missing from the shower and tap and broken tiles.”

”Bad welcome 6 mins 'late' made a fuss about. Margarine had to be asked for. No oat milk offered ”

”Beautiful place will definitely stay again”

”The hotel is situated in a nice rural location easily accessible from the M5 and close to the main towns of Worcestershire. I would characterise it as a gastro-pub with rooms rather than a hotel. There was some disappointment that my allocated room was completely different to the room photo on Expedia which had French windows. My room was an attic with skylights. It had unusual dimensions. A small bedroom and massive bathroom. The public areas needed refurbishment. The carpets in the public...

”Check in could be improved. Arrived to a busy pub with customers waiting for service at the bar and no designated check in desk. Several staff just walked past us with our bags and no one acknowledged we were trying to check in for several minutes. The room was okay but not as shown on our booking confirmation - it was an attic room with very steep stairs and a not very safe landing area outside the door. The bathroom had been shoehorned in under a sloping ceiling - there was no shower, just...

”Very clean in all areas. Friendly staff and lovely food.”

”Stunning building but the maintenance of it lets it down. The hostess at breakfast was very friendly and helpful, but the service itself was chaotic. They should be serving barista made drinks with breakfast rather than having queues at an instant machine. Some people were ordering from menus, others weren’t. The staff seemed very stressed. The room was basic but ok value for money. The spa treatment was the highlight”

”We had the most enjoyable 2night stay the hotel was stunning the room was beautiful and the bed was extremely comfortable the staff could not have been more helpful and pl”

”We had a wonderful stay. Our room was clean, comfortable, and well maintained. We really enjoyed the breakfast buffet, which offered a great selection. A special mention goes to Rachel at the bar, who was friendly, professional, and made our evenings enjoyable with her warm conversation. The lady at reception was also lovely and provided us with all the information we needed on arrival. All the staff were welcoming, attentive, and made us feel at home throughout our stay. We would happily stay...

”Good location, quiet and ideal for a base for Birmingham. Good restaurant and bar, with a nice room. Our stay coincided with a heatwave and unfortunately a lack of aircon in the room but would only be a downside because of extreme heat that week.”

”.”

”Great stay in a lovely hotel. The owner was charming, friendly and fun and gave an excellent display of first class customer service. The food in the restaurant was excellent. We left too early for breakfast so they made up packed breakfasts for us too. Some of the alcoholic drinks in the mini bar are free too! Bed was comfortable and the facilities were clean, tidy, modern and well kept. Parking right outside too.”