Aula
Tarkista saatavuus

Arvostelut: Embassy Suites by Hilton Convention Center Las Vegas

3.5 out of 5
Embassy Suites by Hilton Convention Center Las Vegas
3600 Paradise Road, Las Vegas, NV

Arvostelut

7,6

Hyvä

Arvosana 10 - Loistava. 571 kautta 1271 arvostelua" "
Arvosana 8 - Hyvä. 258 kautta 1271 arvostelua" "
Arvosana 6 - OK. 175 kautta 1271 arvostelua" "
Arvosana 4 - Huono. 119 kautta 1271 arvostelua" "
Arvosana 2 - Hirveä. 148 kautta 1271 arvostelua" "

7,8/10

Siisteys

8,0/10

Henkilökunta ja palvelu

7,6/10

Palvelut/mukavuudet

7,6/10

Majoituspaikan kunto ja tilat

7,8/10

Ympäristöystävällisyys

Arvostelut

2/10 Hirveä

Mariah

Matkusti perheen kanssa, Liikematkailija
Huonoa: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Horrible stay. Never had an experience like this with any Hilton property. Wanted to stay off the strip, but not worth the extra money to stay at this dump, with the rudest staff ever. Never again! Hilton, I would do some research into your staff at this hotel. Rude is what they were! Very disappointing.
Yöpyi 1 yön maaliskuussa 2024

6/10 OK

Jose

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
I like the cleanliness. I did not like the bathroom sink not draining properly. Water filling up and takes long time to drain.
Yöpyi 1 yön toukokuussa 2024

8/10 Hyvä

Haydee

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
It was good.
Yöpyi 2 yötä toukokuussa 2024
General Manager vastasi 21.5.2024
Dear Haydee,Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

10/10 Loistava

Katherine

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä toukokuussa 2024
General Manager vastasi 21.5.2024
Dear Katherine,Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

4/10 Huono

Mandy, Sisters

Liikematkailija, Matkusti kumppanin kanssa
Huonoa: Henkilökunta ja palvelu ja palvelut/mukavuudet
Good to stay for business. Good breakfast and shuttle. The rooms are older. Some staff are very friendly and some are horrible. Unfortunately the ones that are horrible make me not want to go again. We had a great bartender apon arrival very attentive and on point. Very kind and friendly. Then the closing bartender with tattoos all over was rude, mean to the other bartender. Many customers left due to her lack of kindness and service. She was horrible! I would say I have never encountered bad customer service like that in Vegas. We will stay on the strip next time even if it's for business.
Yöpyi 3 yötä toukokuussa 2024
General Manager vastasi 21.5.2024
Dear Mandy,Thank you for taking the time to share your experience about your recent stay at our hotel. You are among our most valued guests. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future

10/10 Loistava

Vannak

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
👍
Yöpyi 2 yötä maaliskuussa 2024
General Manager vastasi 21.5.2024
Dear Vannak,Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

6/10 OK

Tyrone

Matkusti pienten lasten kanssa
Hyvää: Siisteys
The hotel itself is not bad. It’s a bit old but overall it did. The job. could be provided more breakfast items and I had to call down to the front desk to get more towels and wash clothes three or four times.
Yöpyi 3 yötä toukokuussa 2024
General Manager vastasi 21.5.2024
Dear Tyrone,Thank you for taking the time to share your experience about your recent stay at our hotel. You are among our most valued guests. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future

8/10 Hyvä

Nirmal

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Stayed for two days received 2 bottles of water @ check in on 2nd day ask for more water no water was provided even to buy and desk associate kind of rude walk to store to buy water I don’t know what kind of service is that.
Yöpyi 2 yötä toukokuussa 2024
General manager vastasi 15.5.2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

4/10 Huono

Favian

Hyvää: Majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
Waited to long for check in
Yöpyi 1 yön toukokuussa 2024
General manager vastasi 15.5.2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

6/10 OK

Terry

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
This location was in a rough neighborhood. Had to return late at night. Felt unsafe in the location.
Yöpyi 1 yön toukokuussa 2024
General manager vastasi 15.5.2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

8/10 Hyvä

David

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
The room was very spacious and clean. Live that there was a mini bar available in room for us to stock up. Breakfast was amazing great choices. And parking was very easy. Definitely will stay again.
Yöpyi 2 yötä toukokuussa 2024
General manager vastasi 15.5.2024
Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

8/10 Hyvä

Shannon

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I liked that is was close to were we need to go. I didnt like that when I booked a late check out it wasnt entered in the system and had to re check with them. One of the front desk employees was not very friendly and gave me some attitude when trying to book the late check out which was odd being that every other desk/hotel employee was very friendly and helpful with all our stay questions
Yöpyi 3 yötä toukokuussa 2024
General Manager vastasi 9.5.2024
Dear Shannon,Thank you for taking the time to review your stay with us. We will share your concerns with our Management team and ownership group. We appreciate the feedback to help assist and better our Guest Experience

10/10 Loistava

Heather

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
General manager vastasi 4.5.2024
Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

8/10 Hyvä

Ryoko

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
None
Yöpyi 1 yön huhtikuussa 2024
General manager vastasi 3.5.2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

10/10 Loistava

Rosalee, Fresno

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great stay, will stay again.
Yöpyi 2 yötä huhtikuussa 2024
General Manager vastasi 29.4.2024
Rosalee,Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

10/10 Loistava

Arthur

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Nice alternative away from the strip casino hotels
Yöpyi 3 yötä huhtikuussa 2024
General Manager vastasi 29.4.2024
ARTHUR,Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

8/10 Hyvä

Jenice

Hyvää: Siisteys
Yöpyi 2 yötä huhtikuussa 2024
General manager vastasi 2.5.2024
Jenice Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

10/10 Loistava

Jonathan

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
No
Yöpyi 3 yötä huhtikuussa 2024
General Manager vastasi 29.4.2024
Jonathan,Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

10/10 Loistava

Fabiola

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nos encato todo, solo que nos toco un cuarto donde previamente tenian alguna mascota y no estaba bien aspirada la abitacion.
Yöpyi 2 yötä huhtikuussa 2024
General Manager vastasi 26.4.2024
Fabiola,Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

8/10 Hyvä

Eduardo

Hyvää: Siisteys
Yöpyi 2 yötä huhtikuussa 2024
General Manager vastasi 29.4.2024
Eduardo,Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

2/10 Hirveä

Katie

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys
Stayed here on a whim one night. I had booked a king suite. When I arrived, I checked in and the lady at the front desk was lovely. When I got to my room, the bed was made but the entire suite was dirty. We're talking trash on the floor, urine on the toilet seat, used soap in the soap dish. I called the front desk and they were shocked. The lady who checked me in had to come up and clean and disinfect my room. I'm pretty sure the sheets I slept in were dirty and I didn't sleep very well. The breakfast the next morning was great. I didn't bother to shower and quickly left. I probably won't stay here again despite a great view of the sphere.
Yöpyi 1 yön huhtikuussa 2024
G vastasi 26.4.2024
Katie, Thank you for taking the time to review your stay with us. We will share your concerns with our Management team and ownership group. We appreciate the feedback to help assist and better our Guest Experience

8/10 Hyvä

Angelica

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Safe, close to the strip and convention center
Yöpyi 6 yötä huhtikuussa 2024
General Manager vastasi 26.4.2024
Angelica,Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

2/10 Hirveä

Anthony

Matkusti perheen kanssa
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Wish I could have got my deposit back. My safety deposit couldn’t protect my life for what we paid for this hotel and horrible area it was in. Price is what you pay for.
Yöpyi 1 yön huhtikuussa 2024
General Manager vastasi 22.4.2024
Anthony,Thank you for taking the time to review your stay with us. We will share your concerns with our Management team and ownership group. We appreciate the feedback to help assist and better our Guest Experience

2/10 Hirveä

NARAYAN PRASAD

Liikematkailija
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
staff is not helpful and hang up the phone while you are trying to tell the issue
Yöpyi 4 yötä huhtikuussa 2024
General Manager vastasi 22.4.2024
Narayan,Thank you for taking the time to review your stay with us. We will share your concerns with our Management team and ownership group. We appreciate the feedback to help assist and better our Guest Experience

10/10 Loistava

Dushaun

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Hreat
Yöpyi 2 yötä huhtikuussa 2024
General Manager vastasi 22.4.2024
Dushaun,Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

10/10 Loistava

Mary Rose

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
nice stay
Yöpyi 1 yön huhtikuussa 2024
General Manager vastasi 22.4.2024
Mary Rose,Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

6/10 OK

Danielle

Yöpyi 1 yön maaliskuussa 2024
General Manager vastasi 22.4.2024
Danielle,Thank you for taking the time to review your stay with us. We will share your concerns with our Management team and ownership group. We appreciate the feedback to help assist and better our Guest Experience

6/10 OK

MJ

Yöpyi 1 yön maaliskuussa 2024
General manager vastasi 2.5.2024
MJThank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

4/10 Huono

Sebastian

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
We traveled with six people and we only got two big towels. The sofa bed is terrible, its like your sleeping on springs. It was dirty in the hallways, there was trash by the doors that wasn’t collected.
Yöpyi 1 yön huhtikuussa 2024
General Manager vastasi 22.4.2024
Sebastian,Thank you for taking the time to review your stay with us. We will share your concerns with our Management team and ownership group. We appreciate the feedback to help assist and better our Guest Experience

10/10 Loistava

Daisetsu

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
General Manager vastasi 9.4.2024
Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

6/10 OK

Tae

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
The elevator makes a lot of noise. The noise is all hours. Hard to sleep.
Yöpyi 2 yötä maaliskuussa 2024
General Manager vastasi 9.4.2024
Thank you for taking the time to review your stay with us. We will share your concerns with our Management team and ownership group. We appreciate the feedback to help assist and better our Guest Experience.

10/10 Loistava

Sheryl Adhiambo

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Amazing views from our room and the hotel in general. Spacious, safe and clean.
Yöpyi 2 yötä huhtikuussa 2024
General Manager vastasi 9.4.2024
Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

10/10 Loistava

matthew

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice Embassy Suites.
Yöpyi 1 yön maaliskuussa 2024
General Manager vastasi 4.4.2024
Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

6/10 OK

Jorge

Matkusti perheen kanssa
Hyvää: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
The restroom was dirty and the ladies at the front desk was not friendly they saw me arrived they where talking to a guy if it would be because the guy said you need something! They act like if they are doing a favor for you and forget we are the client and deserve that welcoming! And by the way Parking is extra $17.99plus taxes and they are not responsible for the vehicle!
General Manager vastasi 4.4.2024
Thank you for taking the time to review your stay with us. We will share your concerns with our Management team and ownership group. We appreciate the feedback to help assist and better our Guest Experience.

6/10 OK

Hans

Matkusti perheen kanssa
Nothing really bad, just average. Cheap room furniture, some broken or crooked.
Yöpyi 3 yötä maaliskuussa 2024
General Manager vastasi 4.4.2024
Thank you for taking the time to review your stay with us. We will share your concerns with our Management team and ownership group. We appreciate the feedback to help assist and better our Guest Experience.

10/10 Loistava

Mardy

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great place for families. Pool was heated, close enough to strip and staff was super helpful and friendly especially the waiter at the restaurant (forgot his name). Overall, if you have little kids or teens and want a quiet place to relax this is an ideal location.
Yöpyi 2 yötä maaliskuussa 2024
General Manager vastasi 4.4.2024
Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

8/10 Hyvä

Moona

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 1 yön maaliskuussa 2024
General Manager vastasi 4.4.2024
Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

4/10 Huono

Victoriano

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Malas condiciones de los colchones y sin cobijas
Yöpyi 2 yötä maaliskuussa 2024
General Manager vastasi 4.4.2024
Thank you for taking the time to review your stay with us. We will share your concerns with our Management team and ownership group. We appreciate the feedback to help assist and better our Guest Experience.

10/10 Loistava

Surender

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Overall it was good
Yöpyi 2 yötä maaliskuussa 2024
General Manager vastasi 4.4.2024
Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

2/10 Hirveä

Margarita, Santee

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Convenient located to where I needed to attend an event. But too noisy, sound seems to bounce off the walls of the lobby. Asked for blankets and took forever, staff nice but not helpful. Pool hours inconvenient since open late the guests were out making noise longer. The doors to the room had an one inch gao from the floor which probably why we heard everything. Breakfast was okay not that great.
Yöpyi 2 yötä maaliskuussa 2024
General Manager vastasi 4.4.2024
Thank you for taking the time to review your stay with us. We will share your concerns with our Management team and ownership group. We appreciate the feedback to help assist and better our Guest Experience.

8/10 Hyvä

Yvonne

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We had an overall great experience at this property. We arrived early (before lunch) from Canada and asked for an early check in, they accommodated my kids and I with a room right away. The hotel is away from the busy strip and is smoke free so doesn’t smell bad like the strip hotels, and is quiet which is perfect for a family stay. The pool was so warm, very pleased with that. The rooms were spacious, and the beds were comfy. The hotel is maybe a 10 min walk to the tram that will bring you to the strip which was great for us, or about a $14 Uber ride. The cons- there is a lot of homeless hanging out in this area, but thankfully we were never bothered. The hot tub was not working when we stayed but the warmth of the pool really made up for it for us. The breakfast buffet wasn’t really much to write home about and most of the food really turned our stomachs.. but the omelette station was great. House keeping never came to our room during our 5 night stay, on the last morning they knocked & opened the door at the same time before my son or I was able to respond. I was not impressed as we could have been changing (this was roughly 9am & check out was at 11am). All in all, we had a good time, we would definitely stay here again
Yöpyi 5 yötä maaliskuussa 2024
General Manager vastasi 4.4.2024
Thank you for taking the time to review your stay with us. We will share your concerns with our Management team and ownership group. We appreciate the feedback to help assist and better our Guest Experience.

6/10 OK

Pauline

Huonoa: Siisteys ja henkilökunta ja palvelu
Yöpyi 1 yön maaliskuussa 2024
General Manager vastasi 4.4.2024
Thank you for taking the time to review your stay with us. We will share your concerns with our Management team and ownership group. We appreciate the feedback to help assist and better our Guest Experience.

10/10 Loistava

Cameron, Tacoma

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great family friendly's place. Indoor pool and the room was great. We had a large table in there and played cards
Yöpyi 2 yötä maaliskuussa 2024
General Manager vastasi 4.4.2024
Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

4/10 Huono

Cesar

Matkusti pienten lasten kanssa
We were issued the wrong room. Then they gave us the "correct" room but smelled moldy. Two block walk to the monorail. A few blocks from the main casinos but have to cross several street corners.
Yöpyi 1 yön maaliskuussa 2024
General Manager vastasi 4.4.2024
Thank you for taking the time to review your stay with us. We will share your concerns with our Management team and ownership group. We appreciate the feedback to help assist and better our Guest Experience.

2/10 Hirveä

Danielle

Matkusti perheen kanssa
Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Air in the room did not circulate properly- lst room I stayed in was way too hot- changed room and the air worked but all the drains were not working well- hot water shut off in the middle of the shower, staff did nothing when we told them, never gave options or updates just said sorry we did not know. No fans in the bathrooms… not great either. Overall, not happy for the amount I paid.
Yöpyi 2 yötä maaliskuussa 2024
General Manager vastasi 4.4.2024
Thank you for taking the time to review your stay with us. We will share your concerns with our Management team and ownership group. We appreciate the feedback to help assist and better our Guest Experience.

10/10 Loistava

Derek

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä maaliskuussa 2024
General Manager vastasi 4.4.2024
Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

10/10 Loistava

Dan

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I loved the breakfast
Yöpyi 2 yötä maaliskuussa 2024
General Manager vastasi 4.4.2024
Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

8/10 Hyvä

Reyna

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Great location and breakfast. Room was dusty, windows were dirty so really couldn’t enjoy the views. Hands of sinks were very loose and cane off a couple times. Lost hot water Sunday
Yöpyi 2 yötä maaliskuussa 2024
General Manager vastasi 4.4.2024
Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

2/10 Hirveä

david

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
They canceled my reservation when I got there without letting me know
Yöpyi 1 yön maaliskuussa 2024
General Manager vastasi 4.4.2024
Thank you for taking the time to review your stay with us. We will share your concerns with our Management team and ownership group. We appreciate the feedback to help assist and better our Guest Experience.

6/10 OK

Laura

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Huonoa: Majoituspaikan kunto ja tilat
The staff here are second to none and this is an extremely clean place. The jacuzzi was out of order (we were really looking forward to that after walking so much) which is a bummer. The area is not safe and at night it was down right scary. Although this a problem all over Las Vegas, it's a bummer for families. The biggest problem was our bed. I want to start off by stating I love Embassy Suites and choose to stay at one because of their service and cleanliness. Our beds were so hard we left a day early. It felt as though there was a small cushion and then plywood directly under it. We have NEVER had this happen before. Whoever bought these beds should sleep on them once to know how awful they are. Until they change them out, I will not be returning.
Yöpyi 2 yötä maaliskuussa 2024
General Manager vastasi 4.4.2024
Thank you for taking the time to review your stay with us. We will share your concerns with our Management team and ownership group. We appreciate the feedback to help assist and better our Guest Experience.