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Arvostelut: Hampton by Hilton Leeds City Centre

3.5 out of 5
Hampton by Hilton Leeds City Centre
1 Gower Street, Leeds, England

Arvostelut

8,4

Erittäin hyvä

Arvosana 10 - Loistava. 314 kautta 634 arvostelua" "
Arvosana 8 - Hyvä. 176 kautta 634 arvostelua" "
Arvosana 6 - OK. 79 kautta 634 arvostelua" "
Arvosana 4 - Huono. 37 kautta 634 arvostelua" "
Arvosana 2 - Hirveä. 28 kautta 634 arvostelua" "

8,8/10

Siisteys

8,6/10

Henkilökunta ja palvelu

8,2/10

Palvelut/mukavuudet

8,6/10

Majoituspaikan kunto ja tilat

8,6/10

Ympäristöystävällisyys

Arvostelut

6/10 OK

Tarkistettu asiakas

Huonoa: Siisteys
Yöpyi 2 yötä helmikuussa 2020

10/10 Loistava

Cathy

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Location and views
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

Deborah

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very good and breakfast was great too. Only down side having to at for parking.
Yöpyi 1 yön toukokuussa 2024
Lily vastasi 23.5.2024
Dear Deborah, thank you for your kind review. We're delighted to hear that you had a very good stay and enjoyed our great breakfast.We apologize for any inconvenience caused by the parking fee. Your feedback is important to us, and we will consider it as we continually strive to improve our guest experience.Kind regards Lily

10/10 Loistava

Ann marie

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Lily vastasi 23.5.2024
Dear Ann Marie, thank you so much for your wonderful 5 out of 5 review! We're thrilled to hear that you had a fantastic experience during your stay.We're delighted that we could meet your expectations. We look forward to welcoming you back soon for another excellent stay.Kind regards Lily

8/10 Hyvä

Olivia

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Lily vastasi 23.5.2024
Dear Olivia, thank you for taking the time to leave us a review and for rating us 4 out of 5. We're pleased to hear that you had a generally positive experience during your stay.Your feedback is important to us, and we appreciate your insights. We're always looking for ways to improve, and your comments will help us enhance our services for future guests.We hope to have the pleasure of welcoming you back soon and earning that fifth star!kind regards Lily

10/10 Loistava

Darron

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Friendly staff that made you feel welcomed ..
Yöpyi 1 yön huhtikuussa 2024
Lily vastasi 2.5.2024
Dear Darron, thank you for taking the time to write a review on your stay with us, we are delighted you enjoyed your time with us, and we hope to have the pleasure of welcoming you back in the future. Kindest regards Lily

10/10 Loistava

Nicola

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff were fantastic! Plenty of parking. Easy to walk into city after you've navigated the roads and underpasses!
Yöpyi 1 yön huhtikuussa 2024
Lily vastasi 25.4.2024
Dear Nicola, thank you for taking the time to write a review on your stay with us, we are delighted you enjoyed your time with us, and we hope to have the pleasure of welcoming you back in the future. Kindest regards Lily

10/10 Loistava

Oliver

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Lily vastasi 24.4.2024
Dear Oliver, thank you for taking the time to review your recent stay. We are delighted you enjoyed your stay with us and look forward to welcoming you back in the future. Kind regards, Lily

8/10 Hyvä

PHILLIP

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Always stay here when in Leeds! It’s convenient, walkable, close to everything!
Yöpyi 4 yötä huhtikuussa 2024
Lily vastasi 24.4.2024
Dear Phillip, thank you for taking the time to review your recent stay. We are delighted you enjoyed your stay with us and look forward to welcoming you back in the future. Kind regards, Lily

8/10 Hyvä

Isaac

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Wry good
Yöpyi 1 yön maaliskuussa 2024
Lily vastasi 24.4.2024
Dear Isaac, thank you for taking the time to review your recent stay. We are delighted you enjoyed your stay with us and look forward to welcoming you back in the future. Kind regards, Lily

10/10 Loistava

Pamela

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Perfect
Yöpyi 1 yön huhtikuussa 2024
Lily vastasi 24.4.2024
Dear Pamela, thank you for taking the time to review your recent stay. We are delighted you enjoyed your stay with us and look forward to welcoming you back in the future. Kind regards, Lily

2/10 Hirveä

Larry

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
Lily vastasi 24.4.2024
Dear Larry, we are sorry to hear that your stay did not reach expectations, we do hope to have the pleasure of welcoming you back for future stays with us and we hope we can improve your satisfaction with the hotel. Kindest regards Lily

6/10 OK

Simon

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Excellent location and very walkable to the city centre and all it has to offer. In a downside the bed was very uncomfortable and you could hear the springs when you turned over
Yöpyi 2 yötä huhtikuussa 2024
Lily vastasi 24.4.2024
Dear Simon, thank you for taking the time to review your recent stay. We are delighted you enjoyed your stay overall with us, however the feedback you have given will be passed onto our team and will be looked into in order to improve your future experiences with us. We look forward to welcoming you back in the future. Kind regards, Lily

10/10 Loistava

John

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hotel was very clean and well maintained (opened in 2019). The free breakfast was excellent.This was my second visit in the last 2 months. Will stay again.
Yöpyi 1 yön maaliskuussa 2024
Lily vastasi 24.4.2024
Dear John, thank you for taking the time to review your recent stay. We are delighted you enjoyed your stay with us and look forward to welcoming you back in the future. Kind regards, Lily

8/10 Hyvä

Henry

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Closeness to city centre
Yöpyi 1 yön huhtikuussa 2024
Lily vastasi 24.4.2024
Dear Henry, thank you for taking the time to review your recent stay. We are delighted you enjoyed your stay with us and look forward to welcoming you back in the future. Kind regards, Lily

8/10 Hyvä

Maria

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It’s a little further out than most of the central hotels. Everything was pleasant, although we arrived about 2pm and they wanted to charge us another £10 to check in (which we thought was a bit much). Overall it’s a good/average stay just on the outskirts of the city.
Yöpyi 1 yön maaliskuussa 2024
Lily vastasi 24.4.2024
Dear Maria, thank you for taking the time to review your recent stay. We are delighted you enjoyed your stay overall with us, and your feedback will be passed onto our team to help improve your future experiences with us. We look forward to welcoming you back in the future. Kind regards, Lily

10/10 Loistava

john

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Really enjoyed our 5 day leisure stay
Yöpyi 5 yötä maaliskuussa 2024
Lily vastasi 24.4.2024
Thank you for taking the time to review your recent stay. We are delighted you enjoyed your stay with us and look forward to welcoming you back in the future. Kind regards, Lily

8/10 Hyvä

Kirsty

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Q
Yöpyi 1 yön maaliskuussa 2024
Lily vastasi 21.3.2024
Dear Kirsty, thank you for taking the time to leave a review on your recent stay with us. We are delighted you enjoyed your stay with us, and we hope to welcome you back for future stays. Kindest regards Lily

10/10 Loistava

Michaela

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Stayed numerous times, room & breakfast great
Yöpyi 1 yön maaliskuussa 2024
Lily vastasi 21.3.2024
Dear Michaela, thank you for taking the time to leave a review on your recent stay with us. We are delighted you enjoyed your stay with us, and we hope to welcome you back for future stays. Kindest regards Lily

4/10 Huono

Emma

Matkusti perheen kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
Very disappointed . I have stayed here several times and this time was very different to my previous experiences. We arrived early and tried our luck to check in. We couldn’t which was fine. However the woman was quite rude when we asked and told us to come back later quite abruptly. She didn’t offer to look after our bags - we had to ask. We asked her if the hotel allowed service dogs to stay as my husband has an assistance dog. She wasn’t helpful at all and said arrangements would have to be made and I would have to email the hotel to get approval etc. it seemed such a facade and we felt my husband and his assistance dog wouldn’t be welcome. When we arrived back to check in around 6pm. I mentioned I was a Hilton member. However I was told that because I had booked through Expedia that it wouldn’t apply and I wouldn’t get my benefits. It was like booking through Expedia was a bad thing. It’s not my fault Hilton was more expensive than in Expedia. The room was nice and clean but the bed was very uncomfortable. I have stayed here lots of times but this experience was very disappointing. I didn't feel welcome.
Yöpyi 1 yön maaliskuussa 2024

10/10 Loistava

Sarah

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön helmikuussa 2024
Fatou D. vastasi 27.2.2024
Thank you for taking the time to review your recent stay. We are delighted you enjoyed your stay with us and look forward to welcoming you back in the future.Kindest Regards, Fatou Diouck

10/10 Loistava

Aaron

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hotel is very nice, very spacious, and breakfast was very good. Parking is not free. Close proximity to several restaurants. Would stay again.
Yöpyi 1 yön helmikuussa 2024
Fatou D. vastasi 27.2.2024
Thank you for taking the time to review your recent stay. We are delighted you enjoyed your stay with us and look forward to welcoming you back in the future.Kindest Regards, Fatou Diouck

8/10 Hyvä

Nigel

Yöpyi 1 yön helmikuussa 2024
Fatou D. vastasi 27.2.2024
Thank you for taking the time to review your recent stay. We are delighted you enjoyed your stay with us and look forward to welcoming you back in the future.Kindest Regards, Fatou Diouck

10/10 Loistava

Mark

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great hotel and value for money, while not right in the heart of the city, we still walked there from the train station with luggage and walked back into town easy enough for all of the shopping and dining options Leeds has to offer. Complimentary breakfast was a big plus and good options available as well. Very happy with our stay there.
Yöpyi 2 yötä helmikuussa 2024
Lily vastasi 26.2.2024
Dear Mark, thank you for taking the time to review your recent stay with us. We are delighted you enjoyed your time with us and look forward to welcoming you back for future stays.Kindest regards Lily

4/10 Huono

Wayne

Liikematkailija
Hyvää: Siisteys ja huoneen mukavuus
Huonoa: Henkilökunta ja palvelu
Will not be coming here again
Was going to stay for 3 days for business however decided to check out early and go to a better hotel. Poor menu with 4 food items,poor gym, poor atmosphere
Yöpyi 2 yötä helmikuussa 2024
Fatou D. vastasi 27.2.2024
Thank you for taking the time to share your feedback following your recent stay with us. We were disappointed to read that your stay did not live up to expectations. Rest assured, we are working hard to improve and feedback such as yours is invaluable to us as we strive to deliver the best for our valued guests.We do hope we have the opportunity to welcome you back in the future.Kind regards,Fatou Diouck

10/10 Loistava

ALISON

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great location, short walk to city centre.
Yöpyi 1 yön helmikuussa 2024
Lily vastasi 22.2.2024
Thank you for taking the time to review your recent stay. We are delighted you enjoyed your stay with us and look forward to welcoming you back in the future. Kindest RegardsLily

10/10 Loistava

Peter

Yöpyi 1 yön helmikuussa 2024
Lily vastasi 22.2.2024
Thank you for taking the time to review your recent stay. We are delighted you enjoyed your stay with us and look forward to welcoming you back in the future. Kindest RegardsLily

6/10 OK

Susan

Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Huoneen mukavuus
No ventilation.
I would have slept much better if there had been some ventilation in the room. The aircon only went down to 19deg, too warm for a good night's sleep.
Yöpyi 1 yön helmikuussa 2024
Irina vastasi 20.2.2024
Dear Susan,Thank you for taking the time to share your feedback following your recent stay with us. We were disappointed that not all the aspects of your stay lived up to expectations. We use all comments and feedback to improve our hotel and we hope we have the pleasure of welcoming you back in the future.Kindest Regards,

10/10 Loistava

Velmurugan

Yöpyi 1 yön helmikuussa 2024
Lily vastasi 21.3.2024
Dear Velmurugan, thank you for taking the time to leave a review on your recent stay with us. We are delighted you enjoyed you tie with us, and we hope to have the pleasure of welcoming you back for future stays.Kindest regards Lily

8/10 Hyvä

Daniel

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
Irina vastasi 20.2.2024
Thank you for taking the time to review your recent stay. We are delighted you enjoyed your stay with us and look forward to welcoming you back in the future. Kindest Regards,

6/10 OK

Tarkistettu asiakas

Hyvää: Huoneen mukavuus
Huonoa: Siisteys ja henkilökunta ja palvelu
Unfortunately the room wasnt ready at 3pm when we where expecting to check in, was told they had up to 5pm to clean so to return later which was disappointing. When we got to the room the glass in the bathroom door was smashed and the pillow cases were stained. Room was at the end of the corrider and was quiet which was good. Breakfast - plenty of choice and replenished regularly.
Yöpyi 1 yön helmikuussa 2024
Irina vastasi 20.2.2024
Good evening,Thank you for taking the time to share your feedback following your recent stay with us. While we were pleased that you enjoyed our breakfast and the location of your room, we were disappointed that certain aspects of your stay did not live up to expectations. We use all comments and feedback to improve our hotel and we hope we have the pleasure of welcoming you back in the future. Kindest Regards,

10/10 Loistava

Karen

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Break
Stayed here for the first time and will definitely come back again nice and clean and great breakfast all staff were helpful and good location
Yöpyi 1 yön helmikuussa 2024
Irina vastasi 20.2.2024
Dear Karen,Thank you for taking the time to review your recent stay. We are delighted you enjoyed your stay with us and look forward to welcoming you back in the future.Kindest Regards,

10/10 Loistava

Sundaralingam

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä helmikuussa 2024
Irina vastasi 20.2.2024
Thank you for taking the time to review your recent stay. We are delighted you enjoyed your stay with us and look forward to welcoming you back in the future. Kindest Regards,

6/10 OK

Baris

Hyvää: Henkilökunta ja palvelu
The hotel was noisy as there were so many travellers who were making noise to the late night .However the staff were friendly and very helpful.
Yöpyi 2 yötä helmikuussa 2024
Irina vastasi 20.2.2024
Dear Baris,Thank you for taking the time to share your feedback following your recent stay with us. While we were pleased that you enjoyed your communication with our staff, we were disappointed that certain aspects of your stay did not live up to expectations. We use all comments and feedback to improve our hotel and we hope we have the pleasure of welcoming you back in the future. Kindest Regards,

10/10 Loistava

Pierre

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
It was great, the only downsides were the WiFi wasn’t working and I did notice the drinking glass in the room wasn’t fully clean
Yöpyi 1 yön helmikuussa 2024
LY vastasi 8.2.2024
Dear Pierre, thank you for taking the time to review your stay with us, While we were pleased that you enjoyed your stay overall, we were disappointed that certain aspects of your stay did not live up to expectations. The issue regarding the WIFI has now been resolved and we apologise for any inconveniences caused by this. We use all comments and feedback to improve our hotel and we hope we have the pleasure of welcoming you back in the future. Kindest Regards Lily

10/10 Loistava

Chin Voon

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
As it was my first visit to Manchester, this hotel's location is very central. It is just a 3-minute walk to Chinatown, which houses plenty of dining options. It is also close to Piccadilly Gardens, which provides travelers with various public transport options. The only downside of the property is the accessibility as I traveled with my parents and they are senior citizens, accessibility needs are required and this is an area that the hotel can look into. Having said that, I would highly recommend this hotel because of its location, rooms, and amenities provided.
Yöpyi 1 yön tammikuussa 2024
Lucy vastasi 3.2.2024
Dear Chin, thank you for taking time to review your stay. However, we are Hampton by Hilton Leeds City center and you have written your review about your stay in Manchester. Kind regards, Lucy.

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Would stay again
Staff were really helpful. Breakfast had a lot of options and everything was delicious.
Yöpyi 1 yön tammikuussa 2024
Lucy vastasi 3.2.2024
Dear Guest, Thank you so much for taking the time to review your stay at Hampton by Hilton Leeds. We are so pleased to hear that you enjoyed your stay. We do hope we can welcome you back in the future. Kind regards, Lucy

10/10 Loistava

Alan

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent value for money with free great breakfast. Easy walk to shops.Secure parking. And a great Chinese across the road
Yöpyi 2 yötä tammikuussa 2024
FD vastasi 23.1.2024
Thank you for taking the time to review your recent stay. We are delighted you enjoyed your stay with us and look forward to welcoming you back in the future. Kindest RegardsFatou Diouck

10/10 Loistava

Ian

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Everything
Yöpyi 1 yön tammikuussa 2024
FD vastasi 23.1.2024
Thank you for taking the time to review your recent stay. We are delighted you enjoyed your stay with us and look forward to welcoming you back in the future. Kindest RegardsFatou Diouck.

10/10 Loistava

Nicola

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
FD vastasi 23.1.2024
Thank you for taking the time to review your recent stay. We are delighted you enjoyed your stay with us and look forward to welcoming you back in the future.Kindest RegardSFatou Diouck.

10/10 Loistava

Andrew

Yöpyi 1 yön tammikuussa 2024
FD vastasi 23.1.2024
Thank you for taking the time to review your recent stay. We are delighted you enjoyed your stay with us and look forward to welcoming you back in the future. Kindest RegardsFatou Diouck.

6/10 OK

alan

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Shopping
Was a lovely hotel very comfy rooms how ever out of the 4 double sockets only 1 worked
Yöpyi 1 yön tammikuussa 2024
FD vastasi 23.1.2024
Thank you for taking the time to review your recent stay. We are delighted you enjoyed your stay with us and look forward to welcoming you back in the future. Kindest RegardsFatou Diouck.

10/10 Loistava

Michelle

Yöpyi 1 yön tammikuussa 2024
FD vastasi 23.1.2024
Thank you for taking the time to review your recent stay. We are delighted you enjoyed your stay with us and look forward to welcoming you back in the future.Kindest RegardS,Fatou Diouck.

10/10 Loistava

Mark John

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Perfect location for the theatre’s
Yöpyi 1 yön tammikuussa 2024
FD vastasi 23.1.2024
Thank you for taking the time to review your recent stay. We are delighted you enjoyed your stay with us and look forward to welcoming you back in the future.Kindest RegardSFatou Diouck.

10/10 Loistava

Charlotte

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön joulukuussa 2023
FD vastasi 23.1.2024
Thank you for taking the time to share your feedback following your recent stay with us. We were disappointed to read that your stay did not live up to expectations. Rest assured, we are working hard to improve and feedback such as yours is invaluable to us as we strive to deliver the best for our valued guests. We do hope we have the opportunity to welcome you back in the future.Kindest RegardsFatou Diouck.

10/10 Loistava

Milda

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
FD vastasi 23.1.2024
Thank you for taking the time to review your recent stay. We are delighted you enjoyed your stay with us and look forward to welcoming you back in the future.Kindest RegardSFatou Diouck.

8/10 Hyvä

Andrew

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Shame you don’t get free parking with it
Yöpyi 1 yön tammikuussa 2024
FD vastasi 23.1.2024
Thank you for taking the time to share your feedback following your recent stay with us. We were disappointed to read that your stay did not live up to expectations. Rest assured, we are working hard to improve and feedback such as yours is invaluable to us as we strive to deliver the best for our valued guests. We do hope we have the opportunity to welcome you back in the future. Kindest RegardsFatou Diouck.

10/10 Loistava

Lisa

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Would return
Very clean rooms, friendly helpful staff. Good breakfast, lots of choice and all the food was fresh. Car park bigger than I was expecting and was helpful that I could leave car there the following day (the fee covers 24 hrs)
Yöpyi 1 yön tammikuussa 2024
FD vastasi 23.1.2024
Thank you for taking the time to review your recent stay. We are delighted you enjoyed your stay with us and look forward to welcoming you back in the future.Kindest RegardSFatou Diouck.

10/10 Loistava

Carole

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hotel was spotless, very welcoming polite staff on the front desk. We had a very spacious, clean room for a family of 3. A great place to stop at for a trip into Leeds city centre or the arena which are only approx 10 min walk away. Will definitely stay there again if we go back to Leeds.
Yöpyi 1 yön tammikuussa 2024
FD vastasi 23.1.2024
Thank you for taking the time to review your recent stay. We are delighted you enjoyed your stay with us and look forward to welcoming you back in the future. Kindest Regards,Fatou Diouck

8/10 Hyvä

Tarkistettu asiakas

Liikematkailija
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys
Dirty towels, dirty walls in room… very limited menu. Otherwise quite friendly staff.
Yöpyi 2 yötä tammikuussa 2024
lucy vastasi 12.1.2024
Thank you for taking the time to share your feedback following your recent stay with us. While we were pleased that you enjoyed your stay overall, we were disappointed that certain aspects of your stay did not live up to expectations. We use all comments and feedback to improve our hotel and we hope we have the pleasure of welcoming you back in the future. Kind regards, Lucy.