Hyvä Janne,kiitos arvostelustanne.Olemme iloisia kuullessamme, että pidit sijaintimme Lissabonin sydämessä erinomaisena.Kiitos myös, että mainitsit huoneemme boutique-hotellin yksityiskohdat ja laadukkaat hygieniatuotteet sekä kiitosta saaneen aamiaisen.Pahoittelemme, että huoneen valaistus ja äänieristys ovat olleet riittämättömiä. Huoneet ovat yksilöllisesti suunniteltuja ja niissä on kaksinkertaiset ikkunat, jotka yleensä auttavat äänieristyksessä.Olemme pahoillamme, jos tämä ei vastannut odotuksiasi.Myös mainitsemastasi huoneesta johtuen hotellimme historiallisesta rakennuksesta huonekoot vaihtelevat, ja jos haluat enemmän tilaa, suosittelemme varaamaan suuremman huonekategorian seuraavalla vierailullasi.Toivottavasti näemme teidät uudestaan vieraanamme. Ystävällisin terveisin,Alfredo TavaresThe Beautique HotelsT: +351 967 033 094alfredo.tavares@thebeautiquehotels.com

Dear Suvi,Thank you for your feedback.We are delighted to hear that you appreciated our room cleanliness, hotel condition, and service. Our team works hard to ensure that our guests have a comfortable and enjoyable stay. Regarding the room amenities, we appreciate your feedback about the full-length mirror. We understand the importance of having such a feature in the room for our guests' convenience.We hope to have the opportunity to welcome you back in the future for an even better experience. Best regards,Alfredo Tavares

Dear Anne, Thank you very much for your score! Hope to welcome you again. Best regards, Filipa Matos Assistant Manager

Thank you for your perfect score!

Dear Amado,We are delighted to hear about your exceptional stay with us.Your commendation of our prime location in the vibrant heart of Lisbon truly reflects the convenience we strive to provide our guests. We take immense pride in the cleanliness of our rooms and are thrilled to know that this was evident during your stay.The positive remarks on our hotel's condition and the quality of service are greatly appreciated, as our staff is dedicated to ensuring a memorable experience for each guest.Knowing that you enjoyed the thoughtful amenities in your room fills us with joy, as we aim to create a comfortable and refined environment, inspired by the natural elegance of the fig tree, for which our hotel is named. It is gratifying to learn that these efforts contributed to the satisfaction of your visit.We eagerly await the pleasure of welcoming you back to Figueira by The Beautique Hotels.Warm regards,Alfredo TavaresThe Beautique HotelsT: +351 967 033 094alfredo.tavares@thebeautiquehotels.com

Gentile Aldo,La ringraziamo per aver recensito il nostro albergo.Siamo lieti che abbia apprezzato la posizione centrale dell'hotel, ideale per esplorare la città e facilmente accessibile grazie alla vicinanza con i mezzi di trasporto pubblici, aspetti che contribuiscono a rendere la permanenza comoda e pratica.Con la speranza di riaverla nuovamente come nostro ospite presso il Figueira by The Beautique Hotels, le porgiamo i nostri più cordiali saluti.Alfredo TavaresThe Beautique HotelsT: +351 967 033 094alfredo.tavares@thebeautiquehotels.com

Dear Grace,Thank you for your kind feedback on your stay.We're delighted to hear that our central location was convenient for your exploration of the city and that you found our breakfast buffet to your liking. Furthermore, our staff will be thrilled to know their efforts to provide excellent service were appreciated. However, we regret to hear about the issue you experienced with the shower. Our maintenance team is dedicated to ensuring all facilities meet our high standards and they will address your concerns to ensure a pleasant stay for all our guests. We also understand that noise can be disruptive, and we take great care in offering quiet accommodations. Our higher floors and rooms facing the quieter street are usually recommended for a more peaceful stay; please don’t hesitate to notify us of your preference ahead of any future stays.We hope to welcome you back.Best wishes,Alfredo TavaresThe Beautique HotelsT: +351 967 033 094alfredo.tavares@thebeautiquehotels.com

Kære Michael,Tak fordi du tog dig tid til at anmelde dit ophold hos os.Det glæder os at høre, at vores centrale placering bidrog positivt til din oplevelse, og at du fandt det nemt at nå frem fra lufthavnen via metroen, der ligger tæt på. Vi sætter også stor pris på dine rosende ord om vores morgenmadsbuffet og er stolte over at kunne tilbyde en varieret start på dagen til en rimelig pris. Din tilfredshed med værelsets renlighed, hotellets tilstand, servicen og komforten er vigtig for os, og det er fantastisk at høre, at vi levede op til dine forventninger på alle disse punkter.Vi ser frem til at byde dig velkommen tilbage i fremtiden.Alfredo TavaresThe Beautique HotelsT: +351 967 033 094alfredo.tavares@thebeautiquehotels.com

Dear Michael,Thank you for sharing your experience with us.We're thrilled to hear you appreciated the modern touches and cleanliness of our establishment, as well as the excellence of our restaurant and bar - our team strives to ensure every guest has a memorable dining experience. It's also wonderful to know that the central location of our hotel contributed positively to your stay. We're glad to have been a part of your special occasion and that our personalised note added to the experience. Regarding the lighting in the bathroom, our unique design concept does incorporate a darker ambience which aligns with the overall aesthetic of the hotel. We understand preferences vary and always look to balance design with comfort. Although our historic building does not have a fan in the washroom, we aim to maintain a comfortable environment throughout our facilities.We hope we have the opportunity of seeing you again in the future.Kind regards,

Dear Guest,Thank you for such a positive review.We are thrilled to hear you appreciated the unique design of our establishment, which reflects our commitment to providing guests with an environment inspired by nature and sophistication. However, we regret to hear that certain aspects of our service did not meet your expectations. While our building's historical charm does come with certain idiosyncrasies, we strive to maintain the highest standards of comfort and functionality. We are continuously working on improvements and appreciate your input as it helps us enhance the guest experience.We look forward to welcoming you back. Best wishes,

Dear Per,Thank you for such a positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you again. Best regards,Alfredo TavaresThe Beautique HotelsT: +351 967 033 094alfredo.tavares@thebeautiquehotels.com

Caro Anselmo,agradecemos a partilha da sua experiência connosco.Tivemos muito gosto na sua visita e ficamos satisfeitos por a localização do nosso hotel e as condições de manutenção asseguradas terem atendido às suas expectativas. Agradecemos por destacar esses aspetos positivos da estadia. Simultaneamente, lamentamos que não tenha apreciado a iluminação das nossas instalações. Compreendemos que o design intimista possa não agradar de forma unânime a todos os hóspedes. Esperamos que não tenha causado nenhum constrangimento. Notamos ainda que procuramos oferecer uma experiência gastronómica de qualidade. Assim, saiba que partilharemos as suas observações quanto ao pequeno-almoço com a equipa responsável.Esperamos que tenha a oportunidade de regressar para uma nova experiência connosco. Com os melhores cumprimentos,

Dear Mauro,Thank you for the time you have taken to review your recent stay,We are delighted to hear that our hotel met your expectations and that your stay with us was a comfortable one.We hope to welcome you back. Best wishes,Alfredo TavaresThe Beautique HotelsT: +351 967 033 094alfredo.tavares@thebeautiquehotels.com

Dear Laurel,Thank you for taking the time to share your review.We are delighted to hear that you appreciated our great location and helpful team, as well as the unique and modern decor of your corner room. It's wonderful to know that you enjoyed the delicious in-room coffee as well.We acknowledge your concerns regarding the shower drainage, in-room coffee amenities, and gym conditions. We will address these issues with our maintenance and housekeeping teams to ensure a better experience for our future guests. We also understand that the gym lighting may not be suitable for everyone, and we will take your feedback into consideration for future improvements. As for the Wi-Fi in the gym, we will look into enhancing the signal strength to provide a better connection for our guests.We hope that you will stay with us again in the future. Best wishes,

Dear David,Thank you for taking the time to share your opinion with us.We are delighted to hear that you found our location ideal for public transport and exploring the tourist section of Lisbon. It's great to know that you appreciated the spacious and modern room with windows overlooking the square.We look forward to welcoming you back. Best wishes,

Dear Guest,Thank you for your kind review.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to welcoming you back. Best wishes,Alfredo TavaresThe Beautique HotelsT: +351 967 033 094alfredo.tavares@thebeautiquehotels.com