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Arvostelut: 100 Queen's Gate Hotel London, Curio Collection by Hilton

5 out of 5
100 Queen's Gate Hotel London, Curio Collection by Hilton
100 Queens Gate, South Kensington, London, England

Arvostelut

8,4

Erittäin hyvä

Arvosana 10 - Loistava. 312 kautta 603 arvostelua" "
Arvosana 8 - Hyvä. 154 kautta 603 arvostelua" "
Arvosana 6 - OK. 66 kautta 603 arvostelua" "
Arvosana 4 - Huono. 42 kautta 603 arvostelua" "
Arvosana 2 - Hirveä. 29 kautta 603 arvostelua" "

8,8/10

Siisteys

8,6/10

Henkilökunta ja palvelu

8,2/10

Palvelut/mukavuudet

8,6/10

Majoituspaikan kunto ja tilat

8,2/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Timo

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Nice hotel, would have liked to stay for longer
Staff was very friendly. Due to a very quick trip and an early flight, didn’t have time to test the breakfast, which I assume would have been good, judging from everything else on the hotel. The building was old, but well renovated.
Yöpyi 1 yön marraskuussa 2023
Tihomir Totev vastasi 21.11.2023
Dear Timo, thank you for your positive feedback.We are very happy to hear that you enjoyed your stay with us. Our property is recently renovated and indeed very modern and at same time tradition British town hall house. We hope to welcome you back in the nearest future and invite you to try our delicious breakfast. Kind regards

8/10 Hyvä

Tero

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä marraskuussa 2022

8/10 Hyvä

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hotellin henkilökunta oli ihanan ystävällistä ja auttamishaluista. Etenkin hotellin consierce auttoi meitä kaikissa kysymyksissä. Samoin hotellin sijainti oli upea ja kaunis; lyhyt matka metroasemalle, Hydepark ja Natural historial museum kävelymatkan päässä. Hotelli oli ihana npieni, kotoisa ja kaunis. Toki äänieristys on näissä (aina) huono, joten korvatulpat mukaan. Huone kyllä siivottiin, mutta kokolattiamation imuroinnin joutui pyytämään erikseen. Aamiainen oli loistava. Lähellä pieniä kahviloita, aamainen oli kyllä hintansa arvoinen. Kaikkinensa tosi hyvä kokemus (P.S. adapteri kannattaa ottaa mukaan)
Yöpyi 4 yötä lokakuussa 2019

8/10 Hyvä

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Mukava ja kohtelias henkilökunta. Loistosijainti hyvällä alueella. Miinusta huoneen ilmastoinnin yöllä pitämästä äänestä.
Yöpyi 4 yötä heinäkuussa 2019

10/10 Loistava

Russell

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 5 yötä toukokuussa 2024
Tihomir Totev vastasi 28.5.2024
Dear Russell,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel teamKind regards,

6/10 OK

Sham

Matkusti kumppanin kanssa
Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Pros: Ideal location and cleanliness of room. Cons: Exceptionally small room, very poor soundproofing, terrible breakfast service and overpriced.
Yöpyi 1 yön toukokuussa 2024
Tihomir Totev vastasi 24.5.2024
Dear Sham,Thank you for taking the time to review your experience at 100 Queens Gate and we appreciate the feedback given. We are delighted that you enjoyed your stay and please note we value the guest journey, noting the disappointment in that we had fallen short of your expectations in some areas during your stay with us. Please accept our sincerest apologies as it was never our intention to leave you with a less than favourable impression, and I assure you this is truly not indicative of the service levels that we pride ourselves with. The feedback received was shared with the relevant departments and please know that we take into consideration all our guests’ feedback and use it as a teachable moment to improve on our service to our guests. Kind regards,

10/10 Loistava

earl

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Reception and concierge staff very helpful
Yöpyi 2 yötä toukokuussa 2024
Tihomir Totev vastasi 22.5.2024
Dear Earl,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 Loistava

Alejandro

Hyvää: Majoituspaikan kunto ja tilat
All
Yöpyi 3 yötä toukokuussa 2024
Tihomir Totev vastasi 22.5.2024
Dear Alejandro,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 Loistava

Jennifer

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Loved the room and the neighborhood. Would love to be back.
Yöpyi 2 yötä toukokuussa 2024
Tihomir Totev vastasi 22.5.2024
Dear Jennifer,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 Loistava

Carissa

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff at check-in were incredibly efficient and accommodating. They got us into our room early and since our room was a little tricky to find they showed us how to get there. They had even already taken our luggage to our room ahead of us. The first evening there was a plate of fresh fruit when we got back to our room and the mini-fridge always had two bottles of complementary water. I would absolutely stay here again.
Yöpyi 7 yötä huhtikuussa 2024
Tihomir Totev vastasi 16.5.2024
Dear Carissa,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

8/10 Hyvä

Helene

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
close to parks and attractions
Yöpyi 2 yötä toukokuussa 2024
Tihomir Totev vastasi 16.5.2024
Dear Helene,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 Loistava

Feras, Apollo Beach

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 5 yötä huhtikuussa 2024
Tihomir Totev vastasi 16.5.2024
Dear Feras,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

8/10 Hyvä

Bryce

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä helmikuussa 2024
Tihomir Totev vastasi 16.5.2024
Dear Bryce,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 Loistava

Phetrapee

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
It was a nice experience to stay here
Yöpyi 3 yötä huhtikuussa 2024
Tihomir Totev vastasi 16.5.2024
Dear Phetrapee,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

8/10 Hyvä

Sarah

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Overall amazing property. Only feedback is the room had some form of weird noise and loud pipes. Sometimes woke us. If it wasn’t for that genuinely 10/10 in terms of location, room and overall hotel was stunning
Yöpyi 4 yötä huhtikuussa 2024
Tihomir Totev vastasi 16.5.2024
Dear Sarah,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 Loistava

Monica

Matkusti ryhmän kanssa
This was BY FAR one of the ABSOLUTE BEST hotel experiences we have EVER had!! My friend and I have traveled together for over 30 years and have never experienced anything quite like this. The moment we got out of our car, our bags were magically swept away into the lobby. We felt like ALL the employees were tripping over each other trying to make us happy. We were treated like celebrities from the second we got there. The breakfast and high tea were AMAZING and my favorite part was my server, Sadman. I have a LOT of food allergies and he made sure I could not only eat, but eat VERY well for my entire stay. PLEASE GIVE THAT MAN A RAISE!! The bar downstairs is someplace I would travel far, to experience again!! We can’t wait to come back!!
Yöpyi 2 yötä huhtikuussa 2024
Tihomir Totev vastasi 16.4.2024
Dear Monica,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 Loistava

Brian

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great stay, but make sure to ask for a room not on ground floor (it’s noisy in morning)
Yöpyi 3 yötä huhtikuussa 2024
Tihomir Totev vastasi 9.4.2024
Dear Brian,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 Loistava

Jayen, Monroe

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Lovely property in a very convenient location near south Kensington station. Staff was fantastic. Extremely polite and helpful. A true delight. Would certainly recommend it
Yöpyi 2 yötä maaliskuussa 2024
Tihomir Totev vastasi 2.4.2024
Dear Jayen,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

8/10 Hyvä

MARICELA

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
In general pretty nice, liked a lot, however the room is ver y small Great service, great internet, pretty nice breakfast, nice calm neighborhood.
Yöpyi 3 yötä maaliskuussa 2024
Tihomir Totev vastasi 1.4.2024
Dear Maricela,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 Loistava

Debruyn

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Simply spectacular hotel.
Yöpyi 3 yötä maaliskuussa 2024
Tihomir Totev vastasi 1.4.2024
Dear Debruyn,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 Loistava

Amelia

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Perfect stay
Yöpyi 1 yön maaliskuussa 2024
Tihomir Totev vastasi 1.4.2024
Dear Amelia,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 Loistava

Charlotte

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
Tihomir Totev vastasi 20.3.2024
Dear Charlotte,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

8/10 Hyvä

David

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
100 queens gate hotel is quintessential of London. The architecture of the property to the interior is very well thought out. The staff is unbelievably friendly and, accommodating. The bed mattress could’ve been better, it felt hard.
Yöpyi 1 yön maaliskuussa 2024
Tihomir Totev vastasi 13.3.2024
Dear David,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

8/10 Hyvä

Oğuzhan

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Breakfast service can be improved. Otherwise great experience.
Yöpyi 10 yötä helmikuussa 2024
Tihomir Totev vastasi 12.3.2024
Dear Oguzhan,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards

10/10 Loistava

Mattéo

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Très bien
Yöpyi 2 yötä maaliskuussa 2024
Tihomir Totev vastasi 8.3.2024
Dear Matteo,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 Loistava

Kizzy

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Lovely stay in a lovely hotel! Very informative staff. Friendly and welcoming place.
Yöpyi 1 yön maaliskuussa 2024
Tihomir Totev vastasi 5.3.2024
Dear Kizzy,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 Loistava

Jean Paul

Yöpyi 1 yön maaliskuussa 2024
Tihomir Totev vastasi 5.3.2024
Dear Jean Paul.On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 Loistava

James

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great hotel. Friendly team and rooms presented well. The ESQ bar is excellent.
Yöpyi 2 yötä helmikuussa 2024
Tihomir Totev vastasi 5.3.2024
Dear James,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 Loistava

Monique

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I am a Hilton Honors member so I have come to expect exceptional service from Hilton and Hilton affiliates. My stay at this hotel was exactly what I had hoped it would be. The staff are professional as expected but what was above and beyond the usual experience is how warm and welcoming they were. I was greeted outside by a bellhop who assisted me from my black car with my luggage. The property is fabulous outside, and stands out in the elegant neighborhood of South Kensington. Inside is beautifully outfitted and pristine with updated amenities. The rooms are quite small but clean and well equipped with basic needs. The kettles are clean. The beds are comfortable. There are no microwaves. The menu is simple and the food and food service staff are helpful. Their tearoom, Botanica, is beautiful. The tea service is very affordable (under 50 GBP without champagne) in comparison to other hotels/tea rooms in the area. They do hold an incidental charge on your card (50 GBP/night) which is standard. Charges to your room are deducted from this hold and you are returned the difference after checking out. South Kensington is considered 'posh' and for good reason. There are countless highly rated restaurants and bakeries within walking distance. The Natural History Museum is a very short distance away (book your ticket online to avoid lines). This is where I will be staying when I return to London.
Yöpyi 2 yötä helmikuussa 2024
Tihomir Totev vastasi 5.3.2024
Dear Monique,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

8/10 Hyvä

Radames, Briarwood

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Clean and safe hotel
Yöpyi 2 yötä helmikuussa 2024
Tihomir Totev vastasi 5.3.2024
Dear Radames,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

8/10 Hyvä

Sara, Segrate

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
CON’s: Very tiny and small bathrooms. The double room may be okay for a single occupancy for one night, but definitely not for a X-mas holiday (1 week) for two people and respective luggage. Far too small and poorly lit. Breakfast buffet below canteen level and the hot beverages had a poor quality too. After having tried the breakfast buffet the first morning, we decided to have breakfast elsewhere. PRO’s: Excellent location conveniently located in South Kensington Museum district. There are cafes, restaurant, shops, tube and Kensington Gardens nearby at walking distance.. At night the hotel area is quiet, being South Kensington Queensgate a posh residential area. Hotel staff was very kind.
Yöpyi 7 yötä joulukuussa 2023
Tihomir Totev vastasi 5.3.2024
Dear Sara,.On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

8/10 Hyvä

JULIA

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
We were surprised to find the room had no window. It felt a little cell like. The standard of the room however was fine. The bathroom extras such as soap had not been replenished. However, the staff were friendly. The hotel bar was very smart and the breakfast was delicious. Perfect location for the Royal Albert Hall.
Yöpyi 1 yön helmikuussa 2024
Tihomir Totev vastasi 11.3.2024
Dear Julia,Thank you for taking the time to review your experience at 100 Queens Gate and we appreciate the feedback given. We are delighted that you enjoyed your stay and please note we value the guest journey, noting the disappointment in that we had fallen short of your expectations in some areas during your stay with us. Please accept our sincerest apologies as it was never our intention to leave you with a less than favourable impression, and I assure you this is truly not indicative of the service levels that we pride ourselves with. The feedback received was shared with the relevant departments and please know that we take into consideration all our guests’ feedback and use it as a teachable moment to improve on our service to our guests. Kind regards,

8/10 Hyvä

Yiu ken

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Yöpyi 4 yötä helmikuussa 2024
Tihomir Totev vastasi 20.2.2024
Dear Yiu,Thank you for taking the time to review your experience at 100 Queens Gate and we appreciate the feedback given. We are delighted that you enjoyed your stay and please note we value the guest journey, noting the disappointment in that we had fallen short of your expectations in some areas during your stay with us. Please accept our sincerest apologies as it was never our intention to leave you with a less than favourable impression, and I assure you this is truly not indicative of the service levels that we pride ourselves with. The feedback received was shared with the relevant departments and please know that we take into consideration all our guests’ feedback and use it as a teachable moment to improve on our service to our guests. Kind regards,

8/10 Hyvä

Yiu ken

Yöpyi 5 yötä helmikuussa 2024
Tihomir Totev vastasi 20.2.2024
Dear Yiu,Thank you for taking the time to review your experience at 100 Queens Gate and we appreciate the feedback given. We are delighted that you enjoyed your stay and please note we value the guest journey, noting the disappointment in that we had fallen short of your expectations in some areas during your stay with us. Please accept our sincerest apologies as it was never our intention to leave you with a less than favourable impression, and I assure you this is truly not indicative of the service levels that we pride ourselves with. The feedback received was shared with the relevant departments and please know that we take into consideration all our guests’ feedback and use it as a teachable moment to improve on our service to our guests. Kind regards,

10/10 Loistava

Jane Nicola

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 6 yötä helmikuussa 2024
Tihomir Totev vastasi 19.2.2024
Dear JaneOn behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 Loistava

James

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Stayed 1 night. Have stayed before. Very friendly check-in and room was good (deluxe queen) and quiet (on 5th floor). Breakfast was very busy and staff struggled to keep everything available during the peak time. Good location, close to Hyde Park, museums, lots of dining options.
Yöpyi 1 yön helmikuussa 2024
Tihomir Totev vastasi 5.3.2024
Dear James,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 Loistava

Catharina

Yöpyi 2 yötä helmikuussa 2024
Tihomir Totev vastasi 21.3.2024
Dear Catharina,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 Loistava

Gabriele

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
Tihomir Totev vastasi 12.2.2024
Dear Gabriele,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

8/10 Hyvä

Selahattin

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä helmikuussa 2024
Tihomir Totev vastasi 12.2.2024
Dear Selahattin,Thank you for taking the time to review your experience at 100 Queens Gate and we appreciate the feedback given. We are delighted that you enjoyed your stay and please note we value the guest journey, noting the disappointment in that we had fallen short of your expectations in some areas during your stay with us. Please accept our sincerest apologies as it was never our intention to leave you with a less than favourable impression, and I assure you this is truly not indicative of the service levels that we pride ourselves with. The feedback received was shared with the relevant departments and please know that we take into consideration all our guests’ feedback and use it as a teachable moment to improve on our service to our guests. Kind regards,

4/10 Huono

Edmond

Yöpyi 2 yötä helmikuussa 2024
Tihomir Totev vastasi 21.3.2024
Dear Edmond,We were saddened to read of the experience you had during your stay and can only apologize for this not delivering on your expectations as the overall experience was a disappointment to you. It was never our intention to leave you with a less than favourable impression, and I assure you this is truly not indicative of the service levels or experience we wish our guests to have. We have noted that the overall experience was a disappointment, and should you wish to engage, please do feel free to reply at your earliest convenience and I will respond as soon as I am able to. Please know that we take into consideration all our guests’ feedback and use it as a teachable moment to improve on our service to our guests. Kind regards,

10/10 Loistava

charbel

Yöpyi 2 yötä helmikuussa 2024
Tihomir Totev vastasi 20.3.2024
Dear Charbel,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

8/10 Hyvä

Sarah-Jane

Matkusti ryhmän kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
A fabulous stay, great service and particularly good cocktails. Perfect location for dining, sight seeing, and shopping. Would definitely be back.
Yöpyi 2 yötä helmikuussa 2024
Tihomir Totev vastasi 5.2.2024
Dear Sarah,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 Loistava

Can

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Keyifli bir konaklama
Otel çok merkezi ve iyi bir bölgede, her yere yürüyüş mesafesi. Londra merkez genelinde olduğu gibi odalar gerçekten küçük, 2 kişi kalınacaksa Deluxe oda tercih edilmeli. Superior ve Cozy odalar kısa süreli seyahat veya tek kişi için daha uygun. Son derece temiz, bakımlı, odalarda konfor için herşey düşünülmüş. Çok memnun ayrıldık.
Yöpyi 4 yötä tammikuussa 2024
Tihomir Totev vastasi 5.2.2024
Dear Keyifli,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards

10/10 Loistava

Tarkistettu asiakas

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä tammikuussa 2024
Tihomir Totev vastasi 5.2.2024
Dear Guest,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 Loistava

Antonio

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Alles prima
Yöpyi 2 yötä tammikuussa 2024
Tihomir Totev vastasi 31.1.2024
Dear Antonio,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

10/10 Loistava

Murat

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä tammikuussa 2024
Tihomir Totev vastasi 31.1.2024
Dear Murat,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

8/10 Hyvä

Carolyn

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great breakfasts and lovely helpful staff
Yöpyi 3 yötä tammikuussa 2024
Tihomir Totev vastasi 31.1.2024
Dear Carolyn,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,

6/10 OK

sarah

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Not a 5 star property. The location is excellent however everything else lacks lustre. The beds are extremely uncomfortable claiming to all be memory foam however these beds are not, this is the most uncomfortable bed I have ever experienced in a hotel let alone a 5 star hotel, pillows are clumpy and the up keep of the room is not 5 star. Tiles broken in the bathroom, shower head broken , bar fridge cabinet broken.
Yöpyi 3 yötä tammikuussa 2024
Tihomir Totev vastasi 31.1.2024
Dear Sarah,We were saddened to read of the experience you had during your stay and can only apologize for this not delivering on your expectations as the overall experience was a disappointment to you. It was never our intention to leave you with a less than favorable impression, and I assure you this is truly not indicative of the service levels or experience we wish our guests to have. We have noted that the overall experience was a disappointment, and should you wish to engage, please do feel free to reply at your earliest convenience and I will respond as soon as I am able to. Please know that we take into consideration all our guests’ feedback and use it as a teachable moment to improve on our service to our guests. Kind regards,

4/10 Huono

Zviad

Liikematkailija
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I was given the different room, which had practically no window, hardly a queen size bed (instead of promised king size one). Breakfast was limited, worse than in a 3 star hotel. During the check in I my card was charged 200 GBP for "deposit". During check out, they told me that unused deposit will be released, but nothing was deposited back to my card!
Yöpyi 3 yötä tammikuussa 2024
Tihomir Totev vastasi 31.1.2024
Dear Zviad,We were saddened to read of the experience you had during your stay and can only apologize for this not delivering on your expectations as the overall experience was a disappointment to you. It was never our intention to leave you with a less than favorable impression, and I assure you this is truly not indicative of the service levels or experience we wish our guests to have. We have noted that the overall experience was a disappointment, and should you wish to engage, please do feel free to reply at your earliest convenience and I will respond as soon as I am able to. Please know that we take into consideration all our guests’ feedback and use it as a teachable moment to improve on our service to our guests. Kind regards,

10/10 Loistava

Young Seuck

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
Tihomir Totev vastasi 31.1.2024
Dear Young Seuck,On behalf of the entire team, we want to thank you for sharing your positive feedback with us during your recent stay at 100 Queens Gate. It is always encouraging to hear our guests’ feedback, particularly when it comes from those who matter the most – you! Please note your feedback has been shared with the hotel team. Once again, we appreciate you taking the time to share your experience with us.Kind regards,