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Arvostelut: Althoff St. James's Hotel & Club London

5 out of 5
Althoff St. James's Hotel & Club London
7-8 Park Place, St. James's, London, England

Arvostelut

9,0

Upea

Arvosana 10 - Loistava. 412 kautta 651 arvostelua" "
Arvosana 8 - Hyvä. 159 kautta 651 arvostelua" "
Arvosana 6 - OK. 36 kautta 651 arvostelua" "
Arvosana 4 - Huono. 20 kautta 651 arvostelua" "
Arvosana 2 - Hirveä. 24 kautta 651 arvostelua" "

9,6/10

Siisteys

9,2/10

Henkilökunta ja palvelu

8,8/10

Palvelut/mukavuudet

9,0/10

Majoituspaikan kunto ja tilat

8,6/10

Ympäristöystävällisyys

Arvostelut

6/10 OK

Howard

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
The hotel is in a great location, is small and boutiquey (which is nice). The air conditioning units from a hotel close by ensured that we had an irritating deep rumble in our room for our two night which wasn't conducive with a good nights sleep. The room was nice enough, but the balcony we had with our Exec room was rather unlike the one on the website and the bathroom was a little smelly (hence the strong diffuser in there I suspect!)
Yöpyi 2 yötä toukokuussa 2024
Aun vastasi 28.5.2024
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. Please accept my apologies for any inconvenience as I will pass on your comments to relevant team to ensure that it does not happen again. We hope to welcome you back and be able to provide better service so we can meet the expectations.Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

8/10 Hyvä

James, Salisbury

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
5-star service in basic four star premises. Grand entrance and public spaces. Bathrooms great but beds disappointing
Yöpyi 1 yön toukokuussa 2024
Aun vastasi 12.5.2024
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Please accept my apologies for any inconvenience as I will pass on your comments to relevant team. We will try our best to rectify the situation. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 Loistava

Mary, Madison

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä huhtikuussa 2024
Aun vastasi 17.5.2024
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

2/10 Hirveä

NUSHA

Yöpyi 1 yön huhtikuussa 2024
Aun vastasi 17.5.2024
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. Please accept my apologies for any inconvenience as I will pass on your comments to relevant team. However, due to low availability we were not able to provide you with room on higher floor. We hope to welcome you back and be able to provide better service so we can meet the expectations.Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 Loistava

Yinghui

Hyvää: Palvelut/mukavuudet
Perfect location,small but elegant，good service
Yöpyi 4 yötä huhtikuussa 2024
Aun vastasi 22.4.2024
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 Loistava

donna

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was wonderful!! Great service , pretty amenities and perfect location.
Yöpyi 4 yötä huhtikuussa 2024
Aun vastasi 22.4.2024
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

6/10 OK

Tobias

Yöpyi 4 yötä huhtikuussa 2024
Aun vastasi 12.5.2024
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Please accept my apologies for any inconvenience you had during your stay. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 Loistava

Thomas

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff very accommodating
Yöpyi 2 yötä huhtikuussa 2024
Aun vastasi 9.4.2024
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 Loistava

suman, New Providence

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Wonderful service , beautiful hotel , truly a hidden gem , fantastic location. ! Felt like royalty whilst staying there , can’t wait to visit again !
Yöpyi 6 yötä maaliskuussa 2024
Aun vastasi 1.4.2024
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 Loistava

Katarina

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
Aun vastasi 15.4.2024
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 Loistava

Janis Gardner

Yöpyi 5 yötä maaliskuussa 2024
Aun vastasi 9.4.2024
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

6/10 OK

Avedis

Matkusti kumppanin kanssa
Hyvää: Siisteys ja palvelut/mukavuudet
Huonoa: Majoituspaikan kunto ja tilat
We had 2 horrible nights of sleep as the AC wasn’t functioning properly or at all the second day and they had no one to fix it until the next day… unacceptable. They sent us a bottle of Prosecco to appease the situation but didn’t care to ask if we drink or not… also unacceptable. We left it there.
Yöpyi 3 yötä maaliskuussa 2024
Aun vastasi 14.3.2024
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. Please accept my apologies for any inconvenience as I will pass on your comments to relevant team. We hope to welcome you back and be able to provide better service so we can meet the expectations.Please do contact us if you wish to stay with us again and we will ensure to make mends.Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 Loistava

Stephen

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very nice small luxury hotel
Yöpyi 2 yötä maaliskuussa 2024
Aun vastasi 8.3.2024
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 Loistava

Ana

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Perfect option in the area. Staff are courteous, overall great service. Plenty of shopping and dining options around.
Yöpyi 1 yön maaliskuussa 2024
Aun vastasi 11.3.2024
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 Loistava

JEONG A, Brooklyn

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
A small but very nice & cozy room with large bathroom with 2 sinks & bath tube. However the room is facing the street, even though it is on a dead end street, every morning, i hear truck noise which woke me up. Wish the furnitures were smaller for the scale of the room so there is a little more room to walk around. Amazing location.
Yöpyi 3 yötä helmikuussa 2024
Aun vastasi 26.2.2024
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Please accept my apologies for any inconvenience as the size of the rooms are standard. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 Loistava

Lesley

Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Mum and Daughter break.
Fab location. Super friendly staff really lovely. Rooms very comfortable with lovely high beds.
Yöpyi 2 yötä helmikuussa 2024
Aun vastasi 26.2.2024
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 Loistava

Paul

Yöpyi 1 yön helmikuussa 2024
Aun vastasi 27.2.2024
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 Loistava

Jeannette

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Sehr schönes Hotel, sauber und sehr freundliches Personal. Wir haben uns sehr wohl gefühlt und kommen gerne wieder.
Yöpyi 2 yötä helmikuussa 2024
Aun vastasi 26.2.2024
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 Loistava

Simon

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön helmikuussa 2024
A vastasi 23.2.2024
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

6/10 OK

Russell

Matkusti perheen kanssa
Hyvää: Siisteys
Location very good. Charged extra for twin beds when the room was the same as double bed. Expensive for what was on offer. Breakfast expensive for just a croissant and a tea.
Yöpyi 2 yötä helmikuussa 2024
Aun vastasi 22.2.2024
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Please accept my apologies for any inconvenience as the charges were from upgrade from Superior to Deluxe room. Unfortunately, we are unable to provide twin beds in Superior room. Regarding breakfast, i will pass the comments to the relevant team. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

8/10 Hyvä

James

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great location of a boutique, quiet and high class
Great quiet location in centre of london. High standards of furniture and tidy/cleaniness. Can’t fault the service. Only thing that means I wouldn’t give 5 star is the fire alarm went off at 7:30 as a false alarm on Sunday morning. No their fault, but a note to say sorry and maybe an offer of a complimentary coffee or something would have been nice.
Yöpyi 1 yön helmikuussa 2024
Aun vastasi 19.2.2024
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Please accept my apologies for any inconvenience due to fire alarm. Please do contact us directly for your future stay and we would certainly take good care of you. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 Loistava

Patrice

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä helmikuussa 2024
Aun vastasi 19.2.2024
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

6/10 OK

James

Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön helmikuussa 2024
Aun vastasi 20.2.2024
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Please accept my apologies for any inconvenience during your stay. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 Loistava

Jonathan

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Royal for a day!
Indeed a five star hotel.
Yöpyi 1 yön helmikuussa 2024
Aun vastasi 13.2.2024
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 Loistava

Ronald

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä helmikuussa 2024
Aun vastasi 9.2.2024
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 Loistava

Dorcas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Excellent
3 Nights were perfect for short stay great cosy hotel. Close to many amenities and clean neighbourhood.
Yöpyi 2 yötä helmikuussa 2024
Aun vastasi 8.2.2024
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 Loistava

Crister

Yöpyi 1 yön helmikuussa 2024
Aun vastasi 8.2.2024
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 Loistava

Daniel

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
Aun vastasi 31.1.2024
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 Loistava

LIONEL

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä tammikuussa 2024
Aun vastasi 22.1.2024
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

8/10 Hyvä

Daniela

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä tammikuussa 2024
Aun vastasi 17.1.2024
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 Loistava

Dean

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Highly recommend
Yöpyi 5 yötä joulukuussa 2023
Aun vastasi 8.1.2024
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

8/10 Hyvä

Hans

Yöpyi 2 yötä joulukuussa 2023
Aun vastasi 8.1.2024
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 Loistava

Kaihang

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great service great location
Arrived on Christmas Eve and received warm welcome. We travelled with our daughter and she was delighted to find a stuffed Christmas stocking in the room filled with chocolates and cookies. Services are very good and so is breakfast. Location is great walking distance to shopping districts and theatres.
Yöpyi 6 yötä joulukuussa 2023
Aun vastasi 2.1.2024
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 Loistava

Michelle

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Christmas lights
Lovely quiet boutique hotel just around the corner from the Ritz in Mayfair. Came for the London Christmas lights and weren’t disappointed. The restaurant and bar are top notch. My husband said it was the best Vesper Martini he ever had. Staff were helpful and courteous. No internet TV, but otherwise well appointed room.
Yöpyi 4 yötä joulukuussa 2023
Aun vastasi 2.1.2024
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 Loistava

Michelle

Yöpyi 1 yön joulukuussa 2023
Aun vastasi 19.12.2023
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 Loistava

Michelle

Yöpyi 3 yötä joulukuussa 2023
Aun vastasi 11.12.2023
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

6/10 OK

André

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat ja huoneen mukavuus
Le personnel de l’hôtel est très avenant. La chambre était petite mais suffisant pour un week-end. La situation est top, cependant nous avons très froid pendant les 2 nuits dans la chambre. Nous l’avons signalé à la réception, cependant rien n’a changé.
Yöpyi 2 yötä joulukuussa 2023
Aun vastasi 5.12.2023
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Please accept my apologies for any inconvenience as I will pass on your comments to relevant team. We will try our best to ensure it should not happen again. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

4/10 Huono

Tarkistettu asiakas

Liikematkailija
Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu ja huoneen mukavuus
Overpriced
Poor service, breakfast is not of a high quality with respect to the price. Management and people is not of high standard either. Overpriced.
Yöpyi 4 yötä marraskuussa 2023
Aun vastasi 20.11.2023
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. Please accept my apologies for any inconvenience as I will pass on your comments to relevant team. We hope to welcome you back and be able to provide better service so we can meet the expectations.Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 Loistava

ADAM

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön marraskuussa 2023
Aun vastasi 16.11.2023
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

8/10 Hyvä

Kevin, Canmore

Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Great location but the bathroom is a problem. It has a tub with a half door to use for a shower. I am familiar with them but this door seems too small. The first shower ended up with a lot of water on the floor. The next time I was very careful with the door placement and stood as close to the front as I could. Still had to mop the floor. Didn’t use the shower my last day. Need a different door or shower head.
Yöpyi 3 yötä lokakuussa 2023
Aun vastasi 2.11.2023
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Please accept my apologies for any inconvenience as I will pass on your comments to relevant team. We will try our best to get it fixed. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 Loistava

Gloria

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä lokakuussa 2023
Aun vastasi 1.11.2023
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 Loistava

lars

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön lokakuussa 2023
Aun vastasi 23.10.2023
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 Loistava

Marie Emilie

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä lokakuussa 2023
Aun vastasi 23.10.2023
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 Loistava

michael

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Wonderful hotel, brilliant team and cracking location. Thank you and well done 👏
Yöpyi 1 yön lokakuussa 2023
Aun vastasi 20.10.2023
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

6/10 OK

Rory

Liikematkailija
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
The hotel is lovely and room are well equipped. Unfortunately my room had a loud humming noise that was less than ideal. Sounded like an industrial extractor fan either below or next to the room. Room 202 is to be avoided.
Yöpyi 1 yön lokakuussa 2023
Aun vastasi 19.10.2023
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Please accept my apologies for any inconvenience as I will pass on your comments to relevant team. We will try our best to ensure it should not happen again. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

6/10 OK

Adam

Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 1 yön lokakuussa 2023
Aun vastasi 20.10.2023
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Please accept my apologies for any inconvenience caused during your stay. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

2/10 Hirveä

Mara

Yöpyi 1 yön lokakuussa 2023
Aun vastasi 6.11.2023
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Please accept my apologies for any inconvenience you had. I would really appreciate if you could please provide more details of inconvenience. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 Loistava

John

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä syyskuussa 2023
Aun vastasi 23.10.2023
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 Loistava

William

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I love the location and the smaller feel of this boutique hotel. Highly recommend
Yöpyi 1 yön syyskuussa 2023
Aun vastasi 29.9.2023
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager

10/10 Loistava

Licia

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Very nice hotel! A nice service and restaurant
Yöpyi 1 yön syyskuussa 2023
Aun vastasi 25.9.2023
Dear Guest, Thank you very much for your recent stay and the time you spent to evaluate our hotel. I am very happy to read from the score you have given that we could meet your expectations here at the Althoff St. James’s Hotel & Club and that you enjoyed the hospitality of our staff members. Looking forward to welcome you again soon. Kind regards Yubin Park Front of House Manager