Hello, Thanks for your rating. Hope to see you back soon!

Thank you for your positive feedback! We're delighted to hear that you found our hotel well-located with easy access to transportation and that you enjoyed a quiet night's rest. We strive to provide a convenient and peaceful experience for all our guests, and we're thrilled that we met your expectations. If there's anything else we can do to make your stay even better, please don't hesitate to let us know. We look forward to welcoming you back for another excellent stay in the future!

Thank you for your feedback!We're glad to hear that you had a pleasant stay with us for your show at the O2. We appreciate your comments regarding breakfast efficiency and the staffing situation at the bar. Your feedback is valuable to us, and we'll work on improving these aspects to enhance the guest experience.We're pleased to know that despite these challenges, our staff managed well, and we'll ensure they receive the support they need in the future.Thank you for choosing to stay with us, and we hope to welcome you back for an even better experience next time.Warm regards,

Thank you for your rating! We'll continue striving to make each stay even better. Looking forward to welcoming you back!

We're delighted to hear that you found our hotel's location to be great and that you felt it offered good value for money. We strive to provide our guests with both convenience and affordability, and we're thrilled that you had a positive experience. Thank you for your feedback, and we hope to welcome you back soon for another enjoyable stay!

Thanks for the 4/5 rating! We appreciate your feedback. If there's anything we can do to make your next stay even better, please let us know. We're always striving to improve and ensure our guests have a great experience. We hope to welcome you back soon!

Thank you for your rating. We appreciate your feedback. If there's anything specific we can improve upon to earn a higher rating next time, please let us know. We're committed to providing the best possible experience for our guests and value your input. We hope to have the opportunity to exceed your expectations during your next visit.

Thank you for your feedback. We're pleased to hear that you appreciated our excellent location and the convenience of having the train station right at our doorstep, as well as our friendly staff. We apologize for the delay in cleaning your room on the second day of your stay. Your comment is valuable to us, and we'll review our housekeeping procedures to ensure that such delays are minimized in the future. We appreciate your understanding and hope to welcome you back for an improved experience next time.

Thank you for bringing this to our attention. We sincerely apologize for the intrusion and the lack of explanation provided by our staff. This is not the level of service we strive to provide to our guests. Rest assured, we will investigate this matter internally and take appropriate measures to ensure it does not happen again. We value your feedback and apologize for any inconvenience caused. If there's anything else we can do to make your stay more comfortable, please don't hesitate to let us know. We hope to have the opportunity to welcome you back for a better experience in the future.

Thank you so much for the 5/5 rating! We're thrilled to hear that you found our hotel handy and that you had a positive experience. If you ever find yourself in the area again, we'd be delighted to welcome you back for another great stay. If there's anything we can do to make your next visit even better, please don't hesitate to let us know.

Thank you for your 5/5 rating! We're delighted that you had a positive experience overall, despite the inconvenience you encountered. Your satisfaction is our top priority, and we'll continue striving to provide excellent service. If you have any further feedback or need assistance in the future, please feel free to reach out. We look forward to hosting you again!

Thank you for the perfect 5/5 rating! We're thrilled to hear that you had such a fantastic experience with us. Your satisfaction is our top priority, and we're grateful for your support. We look forward to hosting you again soon for another wonderful stay!

We apologize for the disturbance caused by other guests during your stay. We strive to ensure a peaceful and comfortable environment for all our guests and regret that your experience was impacted by noise and disturbances. Your feedback regarding the room and pricing is valuable to us, and we will use it to make improvements where possible. We appreciate your understanding and hope to have the opportunity to provide you with a more enjoyable stay in the future.

Thank you for the perfect rating! We're thrilled to hear that you found our hotel clean and comfortable during your stay. Your satisfaction is our top priority, and we hope to provide you with the same level of excellence on your next visit. We look forward to welcoming you back soon!

Dear Gemma,We sincerely apologize for the inconveniences you experienced during your stay at our hotel. It is disheartening to hear about the issues with the bathroom tap and the unpleasant odor of the water. Your comfort is of utmost importance to us, and we regret that we fell short of your expectations.We have taken immediate action to investigate and address the concerns raised regarding the water quality and have engaged our maintenance team to rectify the situation promptly. Additionally, we appreciate your diligence in bringing this matter to our attention, and rest assured that we are taking steps to prevent any recurrence.Please accept our sincere apologies for the impact this had on your stay, especially after your night at the O2. We understand the importance of a comfortable and enjoyable experience for our guests, and we are committed to making things right.We have noted your room number and the details of your complaint. Our team is actively working on resolving the issue, and we will be in touch with you at the earliest to provide a resolution and address any further concerns you may have.Once again, we apologize for any inconvenience caused, and we appreciate your understanding.Best regards,Team Ibis London Excel

Thank you for choosing to stay at Ibis London Excel. We hope to welcome you back to our hotel again. Best regardsRaihan

Thank you for sharing your wonderful experience with us! We're thrilled to hear that you enjoyed your stay at our hotel and found our location convenient for exploring London. It's fantastic to know that you appreciated the cleanliness, friendly staff, and proximity to the DLR station. We truly appreciate your recommendation and look forward to welcoming you back on your next visit to Ibis London Excel!Best regardsRaihan

Thank you for choosing to stay at Ibis London Excel. We wish to welcome you back soon!Kind regardsRaihan

Thank you taking time to review us. We hope you enjoyed your stay at Ibis London Excel. Looking forward to welcoming you back on your next stay with us. Best wishesRaihan

Dear Marta,Thank you so much for your kind words! We are delighted to hear that you had a wonderful visit. Your positive feedback truly brightens our day. We appreciate you taking the time to share your experience, and we hope to have the pleasure of welcoming you back soon.If there's anything more we can do to enhance your next stay, please don't hesitate to let us know. We look forward to serving you again in the future.Warm regards,Team Ibis London Excel

Thank you for taking time to let us know about your stay. We are happy to see that you enjoyed your stay with us. We wish to welcome you back to Ibis London Excel, next time business brings you back to the area. Kind regardsTeam Ibis London Excel

Dear SummerThank you so much for taking the time to share your positive feedback. We're thrilled happy that you enjoyed stay with us. We look forward to welcoming you back in the future.Best regards,Team Ibis London Excel

Dear OlusegunThank you so much for taking the time to share your positive feedback with us! We're thrilled that you enjoyed your stay with us. We look forward to welcoming you back in the future.Best regards,Team Ibis London Excel

Dear AnnettaThank you so much for taking the time to leave a review!Our team works hard to ensure that every guest feels comfortable and well taken care of.We hope to have the pleasure of welcoming you back in the future. If there's anything specific you loved about your stay or any suggestions you have for improvement, please feel free to share. We truly appreciate your feedback.Warm regards,Team Ibis London Excel

Dear Cheuk YiThank you so much for taking the time to leave a review! We're delighted to hear that you had a great experience during your stay. Our team works hard to ensure that every guest feels comfortable and well taken care of. Your kind words motivate us to continue providing excellent service.We hope to have the pleasure of welcoming you back in the future. If there's anything specific you loved about your stay or any suggestions you have for improvement, please feel free to share. We truly appreciate your feedback.Warm regards,Team Ibis London Excel

Dear SeanThank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your stay and found our hotel to be fair-priced with great amenities. It's wonderful to know that you had no complaints and would choose to stay with us again. We appreciate your kind words about our breakfast and the overall condition of the hotel. We look forward to welcoming you back on your next visit!Best regards,Team Ibis London Excel

Dear MaleneThank you for taking the time to share your positive experience with us! We're thrilled to hear that our convenient location, clean accommodations, and peaceful atmosphere contributed to a great stay during Drag Con at Excel. It's wonderful to know that you found everything to your satisfaction. We look forward to welcoming you back for another fantastic stay in the future!Best regards,Team Ibis London Excel

Dear HanaThank you for taking the time to share your feedback with us. We sincerely apologize for the cleanliness issues in the bathroom and the size of the room not meeting your expectations. Please be assured that we take your comments seriously, and we will address these concerns with our housekeeping and management teams to ensure improvements are made. We appreciate your valuable input, and we hope to have the opportunity to welcome you back for a more positive experience in the future.Best regards,Team Ibis London Excel

Dear GuestThank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you faced during your stay, from the delayed check-in to the unexpected disruptions and the issue with the room booking.We understand the frustration caused by these incidents and appreciate your patience. Our team is committed to providing excellent service, and we regret that we fell short during your visit. Rest assured, we will address the issues raised to prevent similar occurrences in the future.We appreciate your feedback and hope to have the opportunity to welcome you back for a much-improved experience.Best regards,Team Ibis London Excel

Dear Elisa Thank you so much for taking the time to share your wonderful review! We're delighted to hear that you found our rooms simple, comfortable, and beautiful. It's fantastic to know that our location met your expectations and that you were pleased with the excellent service provided by our staff. We appreciate your kind words and look forward to welcoming you back for another enjoyable stay.Best regards,Team Ibis London Excel

Dear KevinThank you so much for taking the time to share your wonderful feedback with us! We're thrilled to hear that you had an absolutely brilliant stay at Ibis. Our team takes pride in maintaining spotless cleanliness and providing exceptional service. It's heartwarming to know that Liliana and Theo went above and beyond to assist you during your stay. We appreciate your kind words and hope to welcome you back for another fantastic experience in the future.Warm regards,Team Ibis London Excel

Dear DavidThank you for taking the time to share your feedback with us. We are delighted to hear that you found good value in your stay and appreciated our excellent, friendly, and efficient staff. Your comfort is our priority, and we apologize for any inconvenience.We're pleased you enjoyed the filling breakfast, although we acknowledge your suggestion for a better range of fresh fruit and spreads. We value your input, and it helps us enhance our offerings.It's fantastic to know that you found our location convenient with good transport links via the DLR and Elizabeth line. We hope to welcome you back soon and provide an even more enjoyable experience.Best regards,Team Ibis London Excel

Dear NeilThank you so much for taking the time to share your wonderful feedback with us! We're thrilled that you had an absolutely brilliant stay at Ibis.We hope to welcome you back for another fantastic experience in the future.Kind regards,Team Ibis London Excel

Dear BrookeThank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you enjoyed your stay and that our efforts met your expectations. It was our pleasure to have you as our guest, and we look forward to welcoming you back in the future. If there's anything more we can do to enhance your experience next time, please don't hesitate to let us know.Warm regards,Team Ibis London Excel

Dear Lucas,Thank you so much for taking the time to share your positive feedback with us! We're thrilled to hear that you enjoyed your stay with us. We're delighted that our convenient location near the DLR station added to the overall positive experience. Your kind words mean a lot to us, and we look forward to welcoming you back in the future.Best regards,Team Ibis London Excel