Neljän hengen superior-huone | Tallelokero huoneessa, työpöytä, pimennysverhot, äänieristys
Tarkista saatavuus

Arvostelut: Lucky 8 Hotel

3 out of 5
Lucky 8 Hotel
21 -25 York Road, Ilford, England

Arvostelut

7,4

Hyvä

Arvosana 10 - Loistava. 217 kautta 910 arvostelua" "
Arvosana 8 - Hyvä. 368 kautta 910 arvostelua" "
Arvosana 6 - OK. 179 kautta 910 arvostelua" "
Arvosana 4 - Huono. 73 kautta 910 arvostelua" "
Arvosana 2 - Hirveä. 73 kautta 910 arvostelua" "

8,0/10

Siisteys

8,2/10

Henkilökunta ja palvelu

6,2/10

Palvelut/mukavuudet

7,4/10

Majoituspaikan kunto ja tilat

5,2/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Tarkistettu asiakas

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Hinta/laatu kohdallaan. Aamiainen olisi saanut olla monipuolisempi.
Yöpyi 4 yötä heinäkuussa 2019

6/10 OK

Tarkistettu asiakas

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä heinäkuussa 2019

8/10 Hyvä

Tarkistettu asiakas

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Henkilökunta oli tosi mukava, tosi siisti ja huone siivottiin joka päivä.
Yöpyi 5 yötä toukokuussa 2019

8/10 Hyvä

Tarkistettu asiakas

Matkusti ryhmän kanssa
Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Hintaan nähden siisti hotelli ja hyvä aamupala. Huonesiivous päivittäin.
Yöpyi 5 yötä huhtikuussa 2019

6/10 OK

Tarkistettu asiakas

Hyvää: Siisteys
Yöpyi 1 yön helmikuussa 2019

10/10 Loistava

Santerí

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 7 yötä helmikuussa 2018

8/10 Hyvä

Miia

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Friendly staff. Good transport connections. Big room and good breakfast. Area is a little apprehensive , but there is a short distance from the station to the hotel.

4/10 Huono

Matthew

Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 2 yötä huhtikuussa 2024
Lucky8 Hotel vastasi 3.5.2024
Dear Valued Customer,Thank you for completing our survey regarding your recent stay at our property. By telling us what you liked about your stay and how we can improve in the future. Your opinion is matter to us We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. Kind Regards, Lucky 8 Hotel

6/10 OK

Sian

Matkusti kumppanin kanssa
Huonoa: Palvelut/mukavuudet
Check-in was complicated as e-mail warning of the £50 up-front deposit and need for photo ID was sent to junk mail. Parking is advertised as included in the price, when it’s available on a first come, first served basis and there are only TWO spaces! Bed was not comfortable, only 1 pillow and that felt like resting your head on a patio slab!! On the plus side it was exceptionally cheap and I guess you get what you pay for.
Yöpyi 1 yön huhtikuussa 2024
Lucky 8 Hotel vastasi 24.4.2024
Dear Valued Customer,Thank you for completing our survey regarding your recent stay at our property. By telling us what you liked about your stay and how we can improve in the future. Your opinion is matter to us We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. Kind Regards, Lucky 8 Hotel

2/10 Hirveä

Daisy

Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä huhtikuussa 2024
Lucky 8 Hotel vastasi 18.4.2024
Dear Valued Customer, Thank you for completing our survey regarding your recent stay at our property. By telling us what you liked about your stay and how we can improve in the future. Your opinion is matter to us We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. Kind Regards, Lucky 8 Hotel

6/10 OK

Imran

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
Lucky8Hotel vastasi 16.2.2024
Dear GuestThank you for completing our survey regarding your recent stay at our property.Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey

2/10 Hirveä

Tarkistettu asiakas

Liikematkailija
Huonoa: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Booked with Continental Breakfast but NOT Provided
I booked with this Hotel but they sent me to Best Western... I paid with Continental Breakfast but when i got my slip it as no breakfast i even show the reception that stated in my booking...This twice already happened to me so avoid this 2 hotels at all cost. HIGHLY NOT RECOMMENDED
Yöpyi 1 yön helmikuussa 2023
BIANCA vastasi 6.4.2023
Dear Guest, Thank you very much for your feedback and thank you for choosing us as your venue! I am honestly sad to learn you have encountered issues with the room and you did not reported to the Lucky 8 reception team who would have happily sorted it out for you to have a better experience with us. We are looking forward to your next stay with us in the nearest future! If there is anything we can do to make your future experience better, please, do not hesitate to directly contact us! Kind regards, Lucky 8 Hotel, Management

4/10 Huono

Aaron

Yöpyi 2 yötä lokakuussa 2022
bianca vastasi 19.4.2023
Dear Guest, Thank you for your feedback I am sorry to hear that you did not report your issues to the reception staff as they would have been happy to help you with all your needs. I would like to hear more about your experience and to make your future stay a more positive one. Kindly send us an email . Kind Regards, Lucky 8 Hotel, Management

10/10 Loistava

Philip

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great place to stay
Great hotel, friendly staff
Yöpyi 2 yötä lokakuussa 2022
BIANCA vastasi 6.4.2023
Dear Guest, Thank you for taking time and posting a review about your stay in our hotel. We were glad to know that overall you have enjoyed your stay with us. We are looking forward to welcoming you back in the nearest future. Kind Regards, Lucky 8 Hotel, Team

2/10 Hirveä

Israel

Liikematkailija
Huonoa: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Staff extremely rude to everyone for no reason. Specifically the Polish ladies with big lips. Drug adicts everywhere outside and prostitutes.
Yöpyi 3 yötä syyskuussa 2022
BIANCA vastasi 6.4.2023
Dear Sir,Thank you for your feedback, however, after checking our system's notes I have came across your booking where is stated that you in fact did not stay in the hotel due to the fact that you did not have the security deposit(which si advertised on the website).You were also very rude with our staff (swearing and showuting ) and we do not accept this type of behaviour against our staff who try their best to accommodate the guests.Kind Regards,Lucky 8 Hotel Management

10/10 Loistava

Paul Wing Kwong

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very friendly and helpful staff at the reception.
Yöpyi 3 yötä syyskuussa 2022
BIANCA vastasi 6.4.2023
Dear Guest, Thank you for your feedback. We are happy to hear that you enjoyed your stay. Looking forward to seeing you back. Kind Regards, Lucky 8 Hotel, Management

4/10 Huono

Mark

Liikematkailija
I was suppose to stay at Lucky 8 hotel as I pick it as it was ne
Yöpyi 2 yötä syyskuussa 2022
BIANCA vastasi 6.4.2023
Dear Guest, I would to thank you for taking the time to review your recent experience with us, at the Lucky 8 Hotel. We are delighted to read that you have enjoyed your stay with us. Kind Regards, Lucky 8 Hotel Team

2/10 Hirveä

Muhammad K

Yöpyi 2 yötä syyskuussa 2022
BIANCA vastasi 19.4.2023
Dear Guest, Your opinion is very important to us, therefore, I would like to take the opportunity to thank you for taking the time to review your last experience with us! On behalf of Lucky 8 Hotel team, I would like to apologize once again in respect of what was clearly a disappointing experience. I do hope you will consider us again in the future. Kind Regards,Lucky 8 Hotel, Management

4/10 Huono

Aaron

Huonoa: Henkilökunta ja palvelu
Yöpyi 1 yön syyskuussa 2022
BIANCA vastasi 19.4.2023
Dear Guest, Your opinion is very important to us, therefore, I would like to take the opportunity to thank you for taking the time to review your last experience with us! I would Like to reassure you that all your comments have been taken into consideration and our we have taken immediate action accordingly. On behalf of Lucky 8 Hotel team, I would like to apologize once again in respect of what was clearly a disappointing experience. I do hope you will consider us again in the future. Kind Regards, Lucky 8 Hotel, Management

2/10 Hirveä

Phil

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Huonoa: Huoneen mukavuus
Intruder alarm went off at 1am. The hotel was unable to turn it off, it was going off until afer i checked out, it was torture
Yöpyi 1 yön elokuussa 2022
BIANCA vastasi 6.4.2023
Dear Guest, Your opinion is very important to us, therefore, I would like to take the opportunity to thank you for taking the time to review your last experience with us! I would Like to reassure you that all your comments have been taken into consideration and our we have taken immediate action accordingly. On behalf of Lucky 8 Hotel team, I would like to apologize once again in respect of what was clearly a disappointing experience. I do hope you will consider us again in the future. Kind Regards, Lucky 8 Hotel, Management

6/10 OK

Patrick

Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Das zimmer war sehr heruntergekommen und von schimmel befallen, es war vogelkot auf den fenstern so dick das es ein zweiter sichtschutz war und es fanden Bauarbeiten statt, die uns nicht mitgeteilt wurden usw. das Frühstück war nicht wie es angezeigt wird auf den bildern, unfreundliches personal. Also in großen und ganzen NICHT zu empfehlen.
Yöpyi 2 yötä elokuussa 2022
BIANCA vastasi 6.4.2023
Dear Guest, It is a big disappointment for us that we did not meet your expectations in terms of cleanliness. We do hope you will give us another change to change your negative impression into a positive one. We look forward to seeing you back to our property. Kind Regards, Lucky 8 Hotel, Management

4/10 Huono

Billy

Liikematkailija
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Avoid! Bed bugs!!!
BED BUGS!!! Avoid at all costs. Staff were very friendly and helpful however at about midnight while watching a movie on my laptop, I noticed something crawling towards my face over the pillow. I quickly swatted it and turned the light on to find a patch of blood and another bed bug sat next to it. Felt very itchy afterwards and couldn't sleep in the bed so slept on a very small, uncomfortable sofa. After finally getting to sleep for an hour my neighbours came back at about 4.45 and despite them being on the floor above and me having my TV on I could hear every word of their conversation.
Yöpyi 1 yön elokuussa 2022
Bianca vastasi 20.8.2022
Dear Guest,Thank you for your feedback.I would like to ensure you that we have a regular disinfection company coming to check and disinfect the rooms.Last check was 1 week before your check-in day.However, we did take your comment into consideration and we have called a Pest Control team to check the room you stayed in. Their report came up as negative and they ensured us that there is no insects inside the room.Also, I am sorry to hear that you did not mention to the front desk which is open 24/7 as they could have checked for you and change the room in order to make your stay more comfortable.I would like to offer you a discount and an upgraded room for a future reservation to make your stay a more positive one.Kind Regards,Lucky 8 Hotel, Management

6/10 OK

Nyok Pin

Matkusti ryhmän kanssa
Huonoa: Palvelut/mukavuudet
Room is clean. Unless one has a reason to be in Ilford, con consider this budget horel. There are many other budget hotes within the vicinity to consider.
Yöpyi 2 yötä elokuussa 2022
BIANCA vastasi 6.4.2023
Dear Guest, I would to thank you for taking the time to review your recent experience with us, at the Lucky 8 Hotel. We are delighted to read that you have enjoyed your stay with us. Kind Regards, Lucky 8 Hotel Team

10/10 Loistava

Mwamba

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Better breakfast
Yöpyi 1 yön heinäkuussa 2022
BB vastasi 10.8.2022
Dear Guest, Thank you for your feedback. We are happy to hear that you enjoyed your stay. Looking forward to seeing you back. Kind Regards, Lucky 8 Hotel, Management

2/10 Hirveä

MRS S

Yöpyi 1 yön heinäkuussa 2022
BB vastasi 10.8.2022
Dear Guest, Thank you for your feedback. It was a great pleasure to have you as our guest. We look forward to welcoming you back in the nearest future. Kind Regards, Lucky 8 Hotel, Management

2/10 Hirveä

Barakat

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Would not recommend. No AC/fan during a heat wave! To make matters worse when it was time to show me my room I was taken to a hotel that was not the one I booked under the guise that it’s their “sister” hotel. To make matters worse I had to pay a “deposit”‘that instead of being returned to me during check out I was told would be returned me after 5 working days. The worst hotel experience I have ever had in my life. I don’t see myself returning. Better if staying at ibis budget or some other hotel within a similar price range but much better quality.
Yöpyi 1 yön heinäkuussa 2022
BB vastasi 10.8.2022
Dear Guest, Thank you for your feedback. We are happy to hear that you enjoyed your stay. Kindly note the security deposit is not a payment but a pre-authorisation which should be released by your own bank. Kindly contact your bank provider if the funds have not been released between 3 and maximum 14 working days. Looking forward to seeing you back. Kind Regards, Lucky 8 Hotel, Management

4/10 Huono

Rocio

Yöpyi 4 yötä kesäkuussa 2022
BB vastasi 10.8.2022
Dear Guest, Thank you for your feedback. Your opinion is very important to us and we appreciate you have taken the time to review your last experience with us! Looking forward to seeing you back. Kind Regards, Lucky 8 Hotel, Management

8/10 Hyvä

Serghei

Yöpyi 1 yön heinäkuussa 2022
BIANCA vastasi 19.4.2023
Dear Guest, Thank you for your feedback. We are happy to hear that you enjoyed your stay. Looking forward to seeing you back. Kind Regards, Lucky 8 Hotel, Management

8/10 Hyvä

Pieter

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Friendly staff, we were 'upgraded' from lucky8 to Best Western Greater London, which is 2 blocks away. Check-in took long to enable the room cards, but they work;-). Our stay was during one of the hottest Londen days, 30degrees celcius, and nog airco in the hotel rooms. So we had a very warm night with only air ventilation. Outside construction workers worked till past 23pm and that made an awful lot of noise. I would expect that this is normally not the case as the rooms are located at the quiet side of the building.
Yöpyi 1 yön heinäkuussa 2022
BB vastasi 10.8.2022
Dear Guest, Thank you for your feedback. Your opinion is very important to us and we appreciate you have taken the time to review your last experience with us! Looking forward to seeing you back. Kind Regards, Lucky 8 Hotel, Management

8/10 Hyvä

Alan

Hyvää: Henkilökunta ja palvelu
Fantastic location for the price
Friendly reception staff. Nice spacious room and location is fantastic with an entrance to Ilford station literally a few doors down from the hotel. Will definitely be returning.
Yöpyi 1 yön heinäkuussa 2022
BB vastasi 10.8.2022
Dear Guest, Thank you for your feedback. We are happy to hear that you enjoyed your stay. Looking forward to seeing you back. Kind Regards, Lucky 8 Hotel, Management

8/10 Hyvä

Roswitha

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
Preisleistung war voll ok. Das Personal war sehr freundlich und hilfsbereit.
Yöpyi 3 yötä heinäkuussa 2022
BB vastasi 10.8.2022
Dear Guest, Thank you for your feedback. We are happy to hear that you enjoyed your stay. Looking forward to seeing you back. Kind Regards, Lucky 8 Hotel, Management

10/10 Loistava

Donald

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent services, gens accueillant. Très satisfait. Seul point moins positif , 50 minutes du centre de Londres en voiture
Yöpyi 5 yötä kesäkuussa 2022
BB vastasi 10.8.2022
Dear Guest, Thank you for your feedback. We are happy to hear that you enjoyed your stay. Looking forward to seeing you back. Kind Regards, Lucky 8 Hotel, Management

6/10 OK

Ciprian

Matkusti perheen kanssa
Huonoa: Palvelut/mukavuudet
Der Preis war positiv. 474€ für 5 Übernachtung inklusive Frühstück ist sehr günstig für London in Ilford, nur 4 Stationen von Stratford entfernt. Die Unterkünft im Hinterhof wo wir auch unser Zimmer ( Superior 4 Bett- Zimmer ) bekommen haben verdienen nicht 3 Sterne. Ein 3 Sterne Hotel darf so was meiner Meinung nach nicht anbieten. Gegenüber der Eingangstür voller Müllberge von den im Vordergrund liegeden Restaurant. Schreckliche Aussicht auf die Verdreckten Hinterhöfen. Es stinkt und der Wind verstreut die ganze Zeit den Müll überall. Im Zimmer sind die Teppiche nicht richtig gereinigt un von der letzten Malerarbeiten sind die Farbspritzer noch überall vorhanden. Die Zimmer wurden zwar jeden Tag gereinigt aber nur oberflächlich. Frühstück war sehr Spartan und gar keine Abwechslung. Ein bisschen Anpassung sollte hier unbedingt stattfinden. Wenn man das englische Frühstück nicht mag hat man hier ein Problem. Personal sonst freundlich und hilfsbereit. Wer nur zum Schlafen ein relativ sauberes Bett Brauch und sparen möchte kann es mit Lucky 8 Hotel probieren. Aber auch dann kein Zimmer im Hinterhof annehmen.
Yöpyi 5 yötä kesäkuussa 2022
BB vastasi 10.8.2022
Dear Guest, Thank you very much for your feedback and thank you for choosing us as your venue! I am honestly sad to learn you have encountered issues with the room and you did not reported to the reception team who would have happily change it in order for you to have a better experience with us. We are looking forward to your next stay with us in the nearest future! If there is anything we can do to make your future experience better, please, do not hesitate to directly contact us! Kind regards, Lucky 8 Hotel, Management

10/10 Loistava

Erica

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful facility and spacious room. Great quality for a great price!
Yöpyi 3 yötä kesäkuussa 2022
BB vastasi 10.8.2022
Dear Guest, Thank you for your feedback. It was a great pleasure to have you as our guest. We look forward to welcoming you back in the nearest future. Kind Regards, Lucky 8 Hotel, Management

8/10 Hyvä

Martin

Huonoa: Siisteys ja majoituspaikan kunto ja tilat
It was cheap and had parking, a bit tired.
Yöpyi 1 yön kesäkuussa 2022
bianca vastasi 10.8.2022
Dear Guest, Thank you for your feedback. It was a great pleasure to have you as our guest. We look forward to welcoming you back in the nearest future. Kind Regards, Lucky 8 Hotel, Management

2/10 Hirveä

Majd Mazen

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Gamla rum, vattenläckor, dåliga madrasser och tunna kuddar. Man fick inte ens nya lakan
Yöpyi 7 yötä kesäkuussa 2022
bianca vastasi 10.8.2022
Dear Guest, Thank you for your feedback I am sorry to hear that you did not report to the reception staff as they would have been happy to help you with all your needs. I would like to hear more about your experience and to make your future stay a more positive one. Kindly send us an email and I will confirm a discount for a future stay. Kind Regards, Lucky 8 Hotel, Management

8/10 Hyvä

Richard Alan

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good place to sleep. Really close to the train station, shopping and food.
Yöpyi 6 yötä kesäkuussa 2022
BIANCA vastasi 19.4.2023
Dear Guest, Thank you for your feedback. We are happy to hear that you enjoyed your stay. Looking forward to seeing you back. Kind Regards, Lucky 8 Hotel, Management

4/10 Huono

Bharani

Huonoa: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Ok
The staff approach wasn't friendly. The breakfast was okay. They took GBP 50 as advance but didn't provided any receipt for that also promised to revert the advance in 15 days
Yöpyi 3 yötä kesäkuussa 2022
BAINCA vastasi 19.4.2023
Dear Guest, It is a big disappointment for us that we did not meet your expectations . We do hope you will give us another change to change your negative impression into a positive one. We look forward to seeing you back to our property. Kind Regards,Lucky 8 Hotel, Management

4/10 Huono

Kerstin

Matkusti perheen kanssa
Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Wir waren entsetzt als wir unsere Zimmer betraten. Eins musste gleich getauscht werden da man vor Hitze und Gestank kaum atmen konnte. Dusche und Toilette waren voll mit Schimmel. Das Bett war für 2 Personen viel zu klein. Schränke waren keine vorhanden. Frühstück konnte man essen war aber meistens schon kalt. Für Familien mit Kindern würde ich diese Unterkunft nicht weiter empfehlen.
Yöpyi 4 yötä toukokuussa 2022
BIANCA vastasi 19.4.2023
Dear Guest, Thank you very much for your feedback and thank you for choosing us as your venue! I am honestly sad to learn you have encountered issues with the room and you did not reported to the reception team who would have happily change it in order for you to have a better experience with us. We are looking forward to your next stay with us in the nearest future! If there is anything we can do to make your future experience better, please, do not hesitate to directly contact us! Kind regards, Lucky 8 Hotel, Management

10/10 Loistava

Steve, mont-tremblant

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hôtel bien situé, dans un quartier avec beaucoup de restaurants, d'épiceries, de magasins et bien pourvu en transport en commun, ce qui rend le déplacement facile pour le centre-ville de Londres. Bon déjeûner anglais en buffet. Bon rapport qualité-prix.
Yöpyi 4 yötä toukokuussa 2022
BIANCA vastasi 19.4.2023
Dear Guest, I would to thank you for taking the time to review your recent experience with us, at the Lucky 8 Hotel. We are delighted to read that you have enjoyed your stay with us. Kind Regards, Lucky 8 Hotel Team

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
My stay
When I arrived, the on site parking was full. The receptionist, told me, to use the one across the road at Great Western. Their one was also full. But, luckily, a man drove off and I got his space. The receptionist, very kindly, helped to to take my bags up to my room. After she’d gone, I found the shower wasn’t working. She got someone in, the next day, and had it fixed. I found they offered a cooked breakfast, if I wanted it. Also, the staff were very friendly and my room was always kept very clean.
Yöpyi 7 yötä toukokuussa 2022
BIANCA vastasi 19.4.2023
Dear Guest, Thank you for your feedback. We are happy to hear that you enjoyed your stay. Looking forward to seeing you back. Kind Regards, Lucky 8 Hotel, Management

6/10 OK

Magdalena

Liikematkailija
Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Rough area
Area is pretty rough. Beds were broken.
Yöpyi 1 yön toukokuussa 2022
BIANCA vastasi 19.4.2023
Dear Guest, Your opinion is very important to us, therefore, I would like to take the opportunity to thank you for taking the time to review your last experience with us! I would Like to reassure you that all your comments have been taken into consideration and our we have taken immediate action accordingly. I do hope you will consider us again in the future. Kind Regards, Lucky 8 Hotel, Management

6/10 OK

Keith

Yöpyi 1 yön toukokuussa 2022
BIANCA vastasi 19.4.2023
Dear Guest, Your opinion is very important to us, therefore, I would like to take the opportunity to thank you for taking the time to review your last experience with us! I do hope you will consider us again in the future. Kind Regards,Lucky 8 Hotel, Management

8/10 Hyvä

Lars

Matkusti perheen kanssa
Hyvää: Huoneen mukavuus
Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 3 yötä toukokuussa 2022
BIANCA vastasi 19.4.2023
Dear Guest, I would to thank you for taking the time to review your recent experience with us, at the Lucky 8 Hotel. We are delighted to read that you have enjoyed your stay with us. Kind Regards, Lucky 8 Hotel Team

10/10 Loistava

Ulfur

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä toukokuussa 2022
BIANCA vastasi 19.4.2023
Dear Guest, Thank you for your feedback. We are happy to hear that you enjoyed your stay. Looking forward to seeing you back. Kind Regards, Lucky 8 Hotel, Management

8/10 Hyvä

Chaudry

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä toukokuussa 2022
BIANCA vastasi 19.4.2023
Dear Guest, Thank you for your feedback. We are happy to hear that you enjoyed your stay. Looking forward to seeing you back. Kind Regards, Lucky 8 Hotel, Management

2/10 Hirveä

h

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Needs a clean
Tired room in need of a good clean. Shower and toilet both broken
Yöpyi 1 yön toukokuussa 2022
BIANCA vastasi 19.4.2023
Dear Guest, Thank you very much for your feedback and thank you for choosing us as your venue! I am honestly sad to learn you have encountered issues with the room and you did not reported to the reception team who would have happily change it in order for you to have a better experience with us. We are looking forward to your next stay with us in the nearest future! If there is anything we can do to make your future experience better, please, do not hesitate to directly contact us! Kind regards, Lucky 8 Hotel, Management

10/10 Loistava

David

Yöpyi 21 yötä huhtikuussa 2022
bianca vastasi 19.4.2023
Dear Guest, Thank you for your feedback. Kind Regards, Lucky 8 Hotels, Manager

8/10 Hyvä

jessy

Yöpyi 2 yötä toukokuussa 2022
bianca vastasi 19.4.2023
Dear Guest, Thank you for your feedback. Kind Regards, Lucky 8 Hotels, Manager

6/10 OK

Sabine, Leipzig

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Personal ist top, uns wurde ein anderes Zimmer bzw. Hotel angeboten,
Yöpyi 5 yötä toukokuussa 2022
bianca vastasi 19.4.2023
Dear Guest, Thank you for your feedback. Kind Regards, Lucky 8 Hotels, Manager