Dear Mikko, thank you for your review. We are sorry to learn that your stay fell short of expectations. Please rest assured we aim to deliver excellent experiences, and we are sorry that we could not guarantee your request on this occasion. We take our security measures regarding our spa facilities very seriously, and it is disappointing that this impacted your experience. We will share your feedback with our team to prevent these situations from happening again, and hope to welcome you back soon to have another chance to meet your expectations. Kind Regards, Irene

Thank you for sharing your feedback, Christine. I am disappointed to read your comments regarding our team, particularly as our friendly and attentive service often receives the most praise from our guests. I am sorry this was not your experience and will be sure to address this with the relevant team members. I hope that we will have another chance to welcome you, so that we can wow you with our true Park Plaza service in future. Kind regards, Kristine

Dear Patricia,Thank you for sharing this positive review. We appreciate our location just as much as you do. We hope you’ll stop by again soon when you’re in the neighbourhood. Kind regards,Kristine

Dear Jacklynn, thank you for your feedback. I am sorry to hear that the lightning was not according to your liking. I hope this will not deter you from staying with us. Best regards, Marylin

Dear Dean, thank you for your review. We are glad to learn that you loved your stay with us, and hope to welcome you back soon for another pleasant experience. Kind Regards, Irene

Dear German, thank you for your review. We are glad to learn that you loved your stay with us, and hope to welcome you back soon for another pleasant experience. Kind Regards, Irene

Dear Thomas, thank you for your review. We are saddened to learn that your stay with us did not live up to your expectations. Please do not hesitate to elaborate on your experience by reaching out directly so we can investigate. Hopefully, this will not deter you from staying with us again, as we do hope to welcome you back soon to truly wow you. Kind Regards, Irene

Dear Riya, thank you for your review. We are glad to learn that you loved your stay with us, and hope to welcome you back soon for another pleasant experience. Kind Regards, Irene

Dear Charlotte, thank you for your review. We are glad to learn that you loved your stay with us, and hope to welcome you back soon for another pleasant experience. Kind Regards, Irene

Dear Jeanette, thank you for taking the time to write a review. We truly appreciate your nice comments towards our room facilities and location. We look forward to welcoming you back. Kind regards, Alina

Dear Angelo, thank you for your feedback. I am glad to read that you loved and enjoyed your stay with us. WE look forward to welcome you. Best regards, Marylin

Dear Shandeur, thank you for your feedback. We truly appreciate your nice comments about our location. We look forward to welcoming you back. Kind regards, Marylin

Dear Charles, thank you for taking the time to write a review. We truly appreciate your nice comments towards our room facilities and location. We look forward to welcoming you back. Kind regards, Alina

Dear guest, thank you for sharing your review. We are so glad to hear you liked our hotel and it's excellent location. We look forward to welcome you back soon! Best wishes,

Dear Mickerlande, thank you for your feedback. It is great to hear that you loved the location and the service our staff delivered. We look forward to welcoming you back. Best regards, Marylin

Thank you for taking the time to share your experience. We apologise for the inconvenience caused during your stay with us. I hope we will have the opportunity to welcome you back and exceed your expectations in the near future with a stay that is memorable for all the right reasons. Kind regards, Kristine

Dear Alison, thank you for taking the time to write a review. We truly appreciate your feedback. We look forward to welcoming you back. Kind regards, Solari