Classic British Hotels – Luoteis-Englanti, Englanti

”We only stayed for 1 night with our dogs, the grounds of the hotel are stunning with lovely views. We were only given 1 bottle of water for our room, when booking I was advised the additional supplement for pets would ensure plenty water in the room, this was not the case but we had plenty with us anyway so didn't see the point in mentioning it. We pet friendly restaurant was lovely albeit dirty wine glasses on the tables covered in lipstick. The starer came out way to quick literally took our...

”I recently stayed in a Superior Double Room and was disappointed by the overall experience, particularly considering the premium rate charged. The room itself was clean, spacious, and comfortable, and the hotel benefits from a large free car park, which was appreciated. However, several aspects fell well below what I would expect from a superior room. The room felt somewhat dated, and attention to detail was lacking. Only one teaspoon was provided despite there being two mugs in the room....

”Helpful and professional staff Great swimming pool Lovely evening meal Definitely recommend”

”The staff were friendly but very green, during an evening meal and breakfast we had to ask several times for things like water, coffee and toast and some of these things didn't arrive at all. They are pleasant but need more training on staying on top of orders and clearing the tables. Breakfast is strange with you being charged £17 to have access to the continental and light breakfast menu, and then you having to pay an extra £5 for more premium items like a full English. Why not just say it...

”We were returning customers to Low wood bay @ the winander club. We were slightly disappointed to see that spa access was no longer included in Winander rooms but it is a beautiful spa, so we paid the extra £140. We were disappointed to find out if you wanted to borrow some slippers for the spa, they were also chargeable now. And on check out I was very shocked to see they were also now charging £12 per day to park your car if you hadn’t booked directly with them. I don’t think I’ve ever stayed...