Kaikki näytetyt arvostelut ovat peräisin oikeilta asiakkailta. Vain meidän kauttamme majoituksen varanneet matkailijat voivat lähettää arvostelun. Tarkistamme arvostelut ohjeidemme mukaisesti ja julkaisemme kaikki arvostelut, niin positiiviset kuin negatiiviset.LisätietojaAvautuu uuteen ikkunaan
Arvosana 10 - Loistava. 730 kautta 1038 arvostelua" "
10–Loistava
730
Arvosana 8 - Hyvä. 204 kautta 1038 arvostelua" "
8–Hyvä
204
Arvosana 6 - OK. 64 kautta 1038 arvostelua" "
6–OK
64
Arvosana 4 - Huono. 23 kautta 1038 arvostelua" "
4–Huono
23
Arvosana 2 - Hirveä. 17 kautta 1038 arvostelua" "
2–Hirveä
17
9,6/10
Siisteys
9,4/10
Henkilökunta ja palvelu
9,2/10
Palvelut/mukavuudet
9,4/10
Majoituspaikan kunto ja tilat
9,2/10
Ympäristöystävällisyys
Arvostelut
8/10 Hyvä
Henrik
Liikematkailija
18.2.2024
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Henrik
Yöpyi 1 yön helmikuussa 2024
Social Media Marketing vastasi 20.2.2024
Dear Henrik,Firstly, we would like to express our gratitude for taking the time to provide us with feedback on your recent stay and for choosing our hotel as your preferred destination in Madrid.It was a pleasure to have you as our guest, and we sincerely hope to have the opportunity to welcome you back to our hotel in the future, should your travels bring you back to Madrid.Best regards,Social Media Marketing
8/10 Hyvä
Tarkistettu asiakas
Liikematkailija
8.10.2021
Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Ok lyhyeen vierailuun ja konferenssiin
Hyvä hotelli pikaiseen yöpymiseen lentokentän läheisyydessä. Lentokenttäkuljetus toimi hyvin. Siisti, mutta hieman kolkko suuren kokonsa vuoksi. Konferenssihotellina toimisi erinomaisesti.
Tarkistettu asiakas
Yöpyi 1 yön lokakuussa 2021
10/10 Loistava
Dale
26.5.2024
Hyvää: Palvelut/mukavuudet
Excellent hotel. Great staff. Fantastic venue
Dale
Yöpyi 2 yötä toukokuussa 2024
10/10 Loistava
Eduardo R.
Matkusti perheen kanssa
26.5.2024
Excellent Hotel, clean and quite, very comfortable
Eduardo R.
Yöpyi 1 yön toukokuussa 2024
10/10 Loistava
MARIA, APODACA
24.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Like
MARIA
Yöpyi 1 yön toukokuussa 2024
10/10 Loistava
Carlos
21.5.2024
Hyvää: Siisteys ja henkilökunta ja palvelu
Very good service
Carlos
Yöpyi 1 yön toukokuussa 2024
Social Media Marketing vastasi 23.5.2024
Dear Carlos,Thank you for taking the time to provide us with feedback about your recent stay and for choosing our hotel as your preferred destination in Madrid. Providing service to you was a pleasure.We are thrilled to hear that you enjoyed your time with us and we hope to have the pleasure of welcoming you back in the future, should your travels bring you back to Madrid.Best wishes,Social Media Marketing
10/10 Loistava
Miriam
Matkusti kumppanin kanssa
20.5.2024
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Except
Miriam
Yöpyi 2 yötä toukokuussa 2024
Social Media Marketing vastasi 23.5.2024
Dear Miriam,First of all, we want to express our gratitude for sharing the details of your recent stay with us and for selecting us as your preferred hotel in Madrid. It was a pleasure to serve you.We look forward to the opportunity to welcome you again in the future, when your lodging needs require so.Kind regards,Social Media Marketing
10/10 Loistava
Eugenia
14.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Eugenia
Yöpyi 1 yön toukokuussa 2024
Social Media Marketing vastasi 17.5.2024
Estimada Eugenia,Ante todo, queremos agradecerle por haberse tomado el tiempo de compartir los detalles de su última estancia con nosotros y por elegirnos como su hotel de referencia en Madrid. Fue un placer tenerlo como uno de nuestros huéspedes.Esperamos ansiosos la posibilidad de recibirlo nuevamente en el futuro, cuando necesite servicios de alojamiento.Atentamente,
4/10 Huono
Augustin, Denver
12.5.2024
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu ja palvelut/mukavuudet
After a long flight delay and lost luggage at the airport, I just wanted to go the hotel and get some sleep. I called the hotel 4 times but there was no answer. The airport staff told me that there was a shuttle but there was none to be found. I ended up paying 20 euros for a taxi to the airport, and the hotel would not reimburse this. The room next to mine was noisy. I tried to call the hotel reception by phone but it took 3 more tries and at that point I was too exhausted to argue.
Augustin
Yöpyi 1 yön toukokuussa 2024
Social Media Marketing vastasi 17.5.2024
Dear Augustin,Firstly, we would like to express our gratitude for taking the time to provide us with feedback on your recent stay and for choosing our hotel as your preferred destination in Madrid. We are sorry to hear that we were not able to offer the expected experience during your stay with us. We have shared your comments with the team and would like to express our most sincere apologies as well as to inform, for future stays, our shuttle schedule times are published on our web and social media. It was a pleasure to have you as our guest, and we sincerely hope to have the opportunity to welcome you back to our hotel in the future, should your travels bring you back to Madrid.Best regards,
10/10 Loistava
Vivian
11.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Un hotel bellísimo y Excelente servicio , la comida fabulosa
Vivian
Yöpyi 1 yön toukokuussa 2024
Social Media Marketing vastasi 17.5.2024
Estimado Vivian,En primer lugar, nos gustaría agradecerle el tiempo tomado en compartir los detalles de su pasada estancia con nosotros y por habernos elegido como su hotel de referencia en Madrid. Fue un gusto tenerle con nosotros. Compartimos su comentario acerca de la calidad de la comida recibida en uno de nuestros outlets con el equipo de alimentos y bebidas, quienes estarán encantados y agradecidos de recibirlo.Esperamos nos dé la oportunidad de tenerle de nuevo con nosotros en un futuro cuando sus necesidades de transporte así lo requieran.Atentamente,Social Media Marketing
10/10 Loistava
Christina
7.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Christina
Yöpyi 1 yön toukokuussa 2024
Social Media Marketing vastasi 10.5.2024
Dear Christina,Above all, we want to thank you for taking the time to share the details of your recent stay with us and for choosing us as your reference hotel in Madrid. It was a pleasure to have you as one of our guests.We eagerly await the possibility of welcoming you again in the future, whenever you need accommodation services.Sincerely,Social Media Marketing
10/10 Loistava
Ammar Alimam
Liikematkailija
4.5.2024
Hyvää: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very good
Ammar Alimam
Yöpyi 1 yön toukokuussa 2024
Social Media Marketing vastasi 10.5.2024
Dear Ammar Alimam,First of all, we want to express our gratitude for sharing the details of your recent stay with us and for selecting us as your preferred hotel in Madrid. It was a pleasure to serve you.We look forward to the opportunity to welcome you again in the future, when your lodging needs require so.Kind regards,Social Media Marketing
10/10 Loistava
Cormac
4.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very convenient to the airport; reasonable price: nice staff
Cormac
Yöpyi 1 yön huhtikuussa 2024
Social Media Marketing vastasi 10.5.2024
Dear Cormac,Above all, we want to thank you for taking the time to share the details of your recent stay with us and for choosing us as your reference hotel in Madrid. It was a pleasure to have you as one of our guests.We eagerly await the possibility of welcoming you again in the future, whenever you need accommodation services.Sincerely,Social Media Marketing
10/10 Loistava
Ran
2.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
.
Ran
Yöpyi 2 yötä huhtikuussa 2024
Social Media Marketing vastasi 10.5.2024
Dear Ran,Thank you for taking the time to provide us with feedback about your recent stay and for choosing our hotel as your preferred destination in Madrid. Providing service to you was a pleasure.We are thrilled to hear that you enjoyed your time with us and we hope to have the pleasure of welcoming you back in the future, should your travels bring you back to Madrid.Best wishes,Social Media Marketing
8/10 Hyvä
Lee-Ann
Matkusti kumppanin kanssa
2.5.2024
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Front desk is great. Restaurant staff useless. Took forever they got confused. Had no idea what they were doing
Lee-Ann
Yöpyi 1 yön huhtikuussa 2024
Social Media Marketing vastasi 10.5.2024
Dear Lee-Ann,Firstly, we would like to express our gratitude for taking the time to provide us with feedback on your recent stay and for choosing our hotel as your preferred destination in Madrid. We have taken notes of your comments regarding the experience in the restaurant and have shared your comments with the corresponding department. It was a pleasure to have you as our guest, and we sincerely hope to have the opportunity to welcome you back to our hotel in the future, should your travels bring you back to Madrid.Best regards,Social Media Marketing
10/10 Loistava
Jack
Matkusti perheen kanssa
2.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful indoor/outdoor pool and sauna
Beautiful lobby
Biggest hotel in europe.
All around great experience
Jack
Yöpyi 1 yön toukokuussa 2024
Social Media Marketing vastasi 10.5.2024
Dear Jack,First of all, we would like to take this opportunity to thank you for taking the time to share the details of your past stay with us and for choosing us as your desired hotel destination in Madrid. It was an honor having you with us and we truly wish we can get the chance of having you once again with us in the future whenever your travel needs brings you back to Madrid. Serving you was truly enjoyable.Sincerely,Social Media Marketing
8/10 Hyvä
Bilkis
Matkusti perheen kanssa
1.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We stayed only one night so not too much to say.
Bilkis
Yöpyi 1 yön huhtikuussa 2024
Social Media Marketing vastasi 2.5.2024
Dear Bilkis,First of all, we would like to take this opportunity to thank you for choosing us as your desired hotel destination in Madrid. It was an honor having you with us and we truly wish we can get the chance of having you once again with us in the future whenever your travel needs brings you back to Madrid. Serving you was truly enjoyable.Sincerely,Social Media Marketing
10/10 Loistava
OSCAR, LEON
Matkusti perheen kanssa
29.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Perfecta para un descanso antes de tomar
Un cuelo
OSCAR
Yöpyi 1 yön huhtikuussa 2024
Social Media Marketing vastasi 2.5.2024
Estimado Oscar,En primer lugar, queremos expresar nuestro agradecimiento por compartir los detalles de su reciente estadía con nosotros y por elegirnos como su hotel preferido en Madrid. Fue un gusto atenderle.Esperamos con expectativas la oportunidad de darle la bienvenida nuevamente en el futuro, cuando sus necesidades de hospedaje lo requieran.Saludos cordiales,Social Media Marketing
10/10 Loistava
Margit
29.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Große, saubere Zimmer, sehr freundliches und hilfsbereites Personal. Ruhig. Hoteleigener Pool mit 16 m Länge, gut zum Schwimmen geeignet. Offenes Restaurant im Empfangsbereich, wo man spontan und legere etwas essen und trinken kann. Mit den Öffentlichen in ca. 30 min im Zentrum. Sehr gut geeignet für einen kurzen Städtetrip.
Margit
Yöpyi 3 yötä huhtikuussa 2024
Social Media Marketing vastasi 2.5.2024
Dear Margit,Above all, we want to thank you for taking the time to share the details of your recent stay with us and for choosing us as your reference hotel in Madrid. It was a pleasure to have you as one of our guests.We eagerly await the possibility of welcoming you again in the future, whenever you need accommodation services.Sincerely,Social Media Marketing
10/10 Loistava
Danay
Matkusti perheen kanssa
29.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Divina para estar de paso y cerca del restaurante
Danay
Yöpyi 1 yön huhtikuussa 2024
Social Media Marketing vastasi 2.5.2024
Estimado Danay,Queremos expresar nuestro más sincero agradecimiento por tomarse el tiempo para compartir su opinión sobre su reciente estancia con nosotros y por elegir nuestro hotel como su destino preferido en Madrid.Fue un placer tenerle como nuestro huésped y esperamos tener la oportunidad de darle la bienvenida de nuevo en el futuro, en caso de que regrese a Madrid.Con afecto,Social Media Marketing
10/10 Loistava
genevieve Suzanne
Liikematkailija
28.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
excellent stay close to airport with convenient shuttle
super fact check in and check out
genevieve Suzanne
Yöpyi 1 yön huhtikuussa 2024
Social Media Marketing vastasi 2.5.2024
Dear Genevive,Above all, we want to thank you for taking the time to share the details of your recent stay with us and for choosing us as your reference hotel in Madrid. It was a pleasure to have you as one of our guests.We eagerly await the possibility of welcoming you again in the future, whenever you need accommodation services.Sincerely,Social Media Marketing
6/10 OK
Jeffrey
28.4.2024
Jeffrey
Yöpyi 1 yön huhtikuussa 2024
Social Media Marketing vastasi 23.5.2024
Dear Jeffrey,Firstly, we want to express our gratitude for taking the time to share the details of your recent visit and for choosing us as your preferred hotel in Madrid. It was a pleasure to have you with us.We look forward to the opportunity to welcome you again in the future, whenever your accommodation needs arise.Best regards,Social Media Marketing
10/10 Loistava
Leticia
28.4.2024
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Leticia
Yöpyi 1 yön huhtikuussa 2024
Social Media Marketing vastasi 2.5.2024
Estimada Leticia,Ante todo, queremos agradecerle por haberse tomado el tiempo de compartir los detalles de su última estancia con nosotros y por elegirnos como su hotel de referencia en Madrid. Fue un placer tenerlo como uno de nuestros huéspedes.Esperamos ansiosos la posibilidad de recibirlo nuevamente en el futuro, cuando necesite servicios de alojamiento.Atentamente,Social Media Marketing
6/10 OK
Dale
Matkusti perheen kanssa
27.4.2024
Hyvää: Siisteys
The Television went off every 40 minutes; unable to get help with it. The room smelled like burned rubber -
Dale
Yöpyi 1 yön huhtikuussa 2024
Social Media Marketing vastasi 2.5.2024
Dear Dale,Thank you for taking the time to provide us with feedback about your recent stay and for choosing our hotel as your preferred destination in Madrid. Providing service to you was a pleasure. We are sorry to know that you had experience issues with the in-room TV and mentioned smell on your room, therefore would like to take this opportunity to express our most sincere apologies for not being able to provide a wonderful experience. We have shared your comments with the maintenance team in order to have this reviewed. We are thrilled to hear that you enjoyed your time with us and we hope to have the pleasure of welcoming you back in the future, should your travels bring you back to Madrid.Best wishes,Social Media Marketing
10/10 Loistava
kamil
24.4.2024
kamil
Yöpyi 1 yön huhtikuussa 2024
Social Media Marketing vastasi 17.5.2024
Dear Kamil,Firstly, we want to express our gratitude for taking the time to share the details of your recent visit and for choosing us as your preferred hotel in Madrid. It was a pleasure to have you with us.We look forward to the opportunity to welcome you again in the future, whenever your accommodation needs arise.Best regards,Social Media Marketing
10/10 Loistava
Maria
Matkusti perheen kanssa
23.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Muy bien ubicada y con servicio de transporte para el aeropuerto
Maria
Yöpyi 1 yön huhtikuussa 2024
Social Media Marketing vastasi 26.4.2024
Estimada María,Ante todo, queremos agradecerle por haberse tomado el tiempo de compartir los detalles de su última estancia con nosotros y por elegirnos como su hotel de referencia en Madrid. Fue un placer tenerlo como uno de nuestros huéspedes y saber que pudo disfrutar de nuestra ubicación y servicio gratuito de transporte desde y hacia el aeropuerto. Esperamos ansiosos la posibilidad de recibirlo nuevamente en el futuro, cuando necesite servicios de alojamiento.Atentamente,Social Media Marketing
10/10 Loistava
Daniel
21.4.2024
Daniel
Yöpyi 1 yön huhtikuussa 2024
Social Media Marketing vastasi 17.5.2024
Dear Daniel,First of all, we would like to take this opportunity to thank you for taking the time to share the details of your past stay with us and for choosing us as your desired hotel destination in Madrid. It was an honour having you with us, and we truly wish we can get the chance of having you once again with us in the future whenever your travel needs brings you back to Madrid. Serving you was truly enjoyable.Sincerely,Social Media Marketing
10/10 Loistava
Lilly, Pasadena
Matkusti perheen kanssa
12.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The shuttle service helps
Lilly
Yöpyi 1 yön huhtikuussa 2024
Social Media Marketing vastasi 26.4.2024
Dear Lilly,First of all, we would like to take this opportunity to thank you for taking the time to share the details of your past stay with us and for choosing us as your desired hotel destination in Madrid. We are glad to know that we were able to offer a complimentary shuttle service to and from Madrid airport. It was an honor having you with us and we truly wish we can get the chance of having you once again with us in the future whenever your travel needs brings you back to Madrid. Serving you was truly enjoyable.Sincerely,Social Media Marketing
8/10 Hyvä
Jorge Antonio
Matkusti pienten lasten kanssa
10.4.2024
Hyvää: Siisteys ja henkilökunta ja palvelu
Its close to the AirPort
Jorge Antonio
Yöpyi 1 yön huhtikuussa 2024
Social Media Marketing vastasi 12.4.2024
Dear Jorge Antonio,Firstly, we want to express our gratitude for taking the time to share the details of your recent visit and for choosing us as your preferred hotel in Madrid. It was a pleasure to have you with us.We look forward to the opportunity to welcome you again in the future, whenever your accommodation needs arise.Best regards,Social Media Marketing
10/10 Loistava
Elizabeth
10.4.2024
very nice
excellent desk staff-Lucas should teach hospitality to others
other than Lucas, the checkout staff and the youngest man working the Greatroom, staff were not cordial, unfortunately
Elizabeth
Yöpyi 1 yön huhtikuussa 2024
Social Media Marketing vastasi 12.4.2024
Dear Elizabeth,First of all, we want to express our gratitude for sharing the details of your recent stay with us and for selecting us as your preferred hotel in Madrid. It was a pleasure to serve you. We are sorry to hear that we were not able to offer a memorable service like we normally do in our Greatroom bar and would like to express our most sincere apologies, we have shared your comments with the corresponding departments.We look forward to the opportunity to welcome you again in the future, when your lodging needs require so.Kind regards,Social Media Marketing
10/10 Loistava
Francisco Javier
8.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Francisco Javier
Yöpyi 2 yötä huhtikuussa 2024
Social Media Marketing vastasi 12.4.2024
Estimado Francisco Javier,Gracias por tomarse el tiempo para proporcionarnos su opinión sobre su reciente estancia en nuestro hotel y por elegirnos como su destino preferido en Madrid.Nos complace mucho saber que disfrutó su estancia con nosotros y esperamos tener el placer de darle la bienvenida nuevamente en el futuro, en caso de que sus viajes le traigan de vuelta a Madrid.Con estima,Social Media Marketing
10/10 Loistava
agencia.332
Matkusti kumppanin kanssa
8.4.2024
Hacen la vida muy cómoda, el personal es muy atento y eficaz, destaco la atención recibida por parte de una camarera (Nicoleta) que en todo momento nos atendió fenomenal
agencia.332
Yöpyi 3 yötä huhtikuussa 2024
Social Media Marketing vastasi 12.4.2024
Estimada Agencia332,Nos gustaría expresar nuestro agradecimiento por dedicar tiempo a compartir los detalles de su reciente visita y por elegirnos como su hotel preferente en Madrid. Fue un placer tenerlo con nosotros.Esperamos contar con la oportunidad de recibirlo nuevamente en el futuro, siempre que sus necesidades de alojamiento lo demanden.Saludos cordiales,Social Media Marketing
10/10 Loistava
hector
2.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Exelente hotel cerca del aeropuerto
hector
Yöpyi 1 yön huhtikuussa 2024
Social Media Marketing vastasi 5.4.2024
Estimado Héctor,En primer lugar, nos gustaría agradecerle el tiempo tomado en compartir los detalles de su pasada estancia con nosotros y por habernos elegido como su hotel de referencia en Madrid. Fue un gusto tenerle con nosotros.Esperamos nos dé la oportunidad de tenerle de nuevo con nosotros en un futuro cuando sus necesidades de transporte así lo requieran.Atentamente,Social Media Marketing
10/10 Loistava
Alejandro
1.4.2024
Alejandro
Yöpyi 3 yötä maaliskuussa 2024
Social Media Marketing vastasi 26.4.2024
Estimado Alejandro,Nos gustaría expresar nuestro agradecimiento por dedicar tiempo a compartir los detalles de su reciente visita y por elegirnos como su hotel preferente en Madrid. Fue un placer tenerlo con nosotros.Esperamos contar con la oportunidad de recibirlo nuevamente en el futuro, siempre que sus necesidades de alojamiento lo demanden.Saludos cordiales,Social Media Marketing
10/10 Loistava
JESUS Z.
29.3.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great hotel
JESUS Z.
Yöpyi 1 yön maaliskuussa 2024
Social Media Marketing vastasi 5.4.2024
Dear JESUS Z.,First of all, we want to express our gratitude for sharing the details of your recent stay with us and for selecting us as your preferred hotel in Madrid. It was a pleasure to serve you.We look forward to the opportunity to welcome you again in the future, when your lodging needs require so.Kind regards,Social Media Marketing
10/10 Loistava
Jonathan
28.3.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Jonathan
Yöpyi 1 yön maaliskuussa 2024
Social Media Marketing vastasi 5.4.2024
Dear Jonathan,Firstly, we want to express our gratitude for taking the time to share the details of your recent visit and for choosing us as your preferred hotel in Madrid. It was a pleasure to have you with us.We look forward to the opportunity to welcome you again in the future, whenever your accommodation needs arise.Best regards,Social Media Marketing
6/10 OK
Ana
27.3.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
It is exactly what it is. A hotel near the airport. We took it for the shuttle. They do not have a good process for the shuttle to the airport. We woke up expected to take the shuttle and only one shuttle appeared for 30 people. We ended up taking a taxi. The restaurants were all full except one, the expensive one. The food was okay and the price high.too many people for the hotel that cannot handle the service they claim to provide.
Ana
Yöpyi 1 yön maaliskuussa 2024
Social Media Marketing vastasi 5.4.2024
Dear Ana,First of all, we would like to take this opportunity to thank you for taking the time to share the details of your past stay with us and for choosing us as your desired hotel destination in Madrid. We are sorry to know that you were not able to use the complimentary shuttle service to and from Madrid's airport, unfortunately, the shuttle has limited seats and we don't offer reservation services, it is a first come, first served service. We, nevertheless, are going to share your comments with the organization to address the mentioned issues during your stay and also, would like to express our most sincere apologies for not being able to offer you the expected service. It was an honor having you with us and we truly wish we can get the chance of having you once again with us in the future whenever your travel needs brings you back to Madrid. Serving you was truly enjoyable.Sincerely,Social Media Marketing
10/10 Loistava
Jonathan
25.3.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Good hotel if you need to stay near the airport
Jonathan
Yöpyi 1 yön maaliskuussa 2024
Social Media Marketing vastasi 27.3.2024
Dear Jonathan,Above all, we want to thank you for taking the time to share the details of your recent stay with us and for choosing us as your reference hotel in Madrid. It was a pleasure to have you as one of our guests.We eagerly await the possibility of welcoming you again in the future, whenever you need accommodation services.Sincerely,Social Media Marketing
10/10 Loistava
Rosa
25.3.2024
Rosa
Yöpyi 1 yön maaliskuussa 2024
Social Media Marketing vastasi 26.4.2024
Estimada Rosa,En primer lugar, nos gustaría agradecerle el tiempo tomado en compartir los detalles de su pasada estancia con nosotros y por habernos elegido como su hotel de referencia en Madrid. Fue un gusto tenerle con nosotros.Esperamos nos dé la oportunidad de tenerle de nuevo con nosotros en un futuro cuando sus necesidades de transporte así lo requieran.Atentamente,Social Media Marketing
10/10 Loistava
Erin
20.3.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Erin
Yöpyi 1 yön maaliskuussa 2024
Social Media Marketing vastasi 22.3.2024
Dear Erin,Firstly, we want to express our gratitude for taking the time to share the details of your recent visit and for choosing us as your preferred hotel in Madrid. It was a pleasure to have you with us.We look forward to the opportunity to welcome you again in the future, whenever your accommodation needs arise.Best regards,Social Media Marketing
10/10 Loistava
Erika
17.3.2024
Erika
Yöpyi 2 yötä maaliskuussa 2024
Social Media Marketing vastasi 12.4.2024
Dear ErikaFirst of all, we would like to take this opportunity to thank you for taking the time to share the details of your past stay with us and for choosing us as your desired hotel destination in Madrid. It was an honor having you with us and we truly wish we can get the chance of having you once again with us in the future whenever your travel needs brings you back to Madrid. Serving you was truly enjoyable.Sincerely,Social Media Marketing
10/10 Loistava
Yolanda Elizabeth
17.3.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Felicitaciones al personal. Inmejorable!!
Yolanda Elizabeth
Yöpyi 1 yön maaliskuussa 2024
Social Media Marketing vastasi 22.3.2024
Estimada Yolanda,En primer lugar, queremos expresar nuestro agradecimiento por compartir los detalles de su reciente estadía con nosotros y por elegirnos como su hotel preferido en Madrid. Fue un gusto atenderle. Extendemos su comentario sobre la atención y servicio recibido con todos nuestros compañeros, estamos seguros de que se sentirán muy orgullosos.Esperamos con expectativas la oportunidad de darle la bienvenida nuevamente en el futuro, cuando sus necesidades de hospedaje lo requieran.Saludos cordiales,Social Media Marketing
10/10 Loistava
Nathalie
16.3.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Highly recommended.
Nathalie
Yöpyi 1 yön maaliskuussa 2024
Social Media Marketing vastasi 22.3.2024
Dear Nathalie,Above all, we want to thank you for taking the time to share the details of your recent stay with us and for choosing us as your reference hotel in Madrid. It was a pleasure to have you as one of our guests.We eagerly await the possibility of welcoming you again in the future, whenever you need accommodation services.Sincerely,Social Media Marketing
8/10 Hyvä
Natan
12.3.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
It is a good option to stay near the airport
Natan
Yöpyi 1 yön helmikuussa 2024
Social Media Marketing vastasi 15.3.2024
Dear Natan,First of all, we would like to take this opportunity to thank you for taking the time to share the details of your past stay with us and for choosing us as your desired hotel destination in Madrid. It was an honor having you with us and we truly wish we can get the chance of having you once again with us in the future whenever your travel needs brings you back to Madrid. Serving you was truly enjoyable.Sincerely,Social Media Marketing
2/10 Hirveä
Alejandro
Matkusti kumppanin kanssa
11.3.2024
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Instalaciones mal cuidadas. Húmedas. Mala atención, teniendo habitaciones del mismo rango nos enviaron a una al fondo. Mal entrenada la gente.
Alejandro
Yöpyi 1 yön maaliskuussa 2024
Social Media Marketing vastasi 15.3.2024
Estimado Alejandro,En primer lugar, queremos expresar nuestro agradecimiento por compartir los detalles de su reciente estadía con nosotros y por elegirnos como su hotel preferido en Madrid. Fue un gusto atenderle. Lamentamos no haberle podido ofrecer una estancia a su altura y le informamos, hemos compartido sus comentarios para poner solución y poder ofrecerle una verdadera estancia a su medida en un futuro. Esperamos con expectativas la oportunidad de darle la bienvenida nuevamente en el futuro, cuando sus necesidades de hospedaje lo requieran.Saludos cordiales,Social Media Marketing
10/10 Loistava
RAFAEL
Matkusti kumppanin kanssa
11.3.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excelente, the best breakfast.
RAFAEL
Yöpyi 1 yön maaliskuussa 2024
Social Media Marketing vastasi 15.3.2024
Dear Rafael,Thank you for taking the time to provide us with feedback about your recent stay and for choosing our hotel as your preferred destination in Madrid. Providing service to you was a pleasure.We are thrilled to hear that you enjoyed your time with us and we hope to have the pleasure of welcoming you back in the future, should your travels bring you back to Madrid.Best wishes,Social Media Marketing
10/10 Loistava
Nouaman
9.3.2024
Nouaman
Yöpyi 1 yön maaliskuussa 2024
Social Media Marketing vastasi 5.4.2024
Dear Nouaman,Above all, we want to thank you for taking the time to share the details of your recent stay with us and for choosing us as your reference hotel in Madrid. It was a pleasure to have you as one of our guests.We eagerly await the possibility of welcoming you again in the future, whenever you need accommodation services.Sincerely,Social Media Marketing
10/10 Loistava
Ulrich
Matkusti ryhmän kanssa
5.3.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Bin immer wieder gerne hier
Ulrich
Yöpyi 1 yön maaliskuussa 2024
Social Media Marketing vastasi 8.3.2024
Dear Ulrich,Firstly, we would like to express our gratitude for taking the time to provide us with feedback on your recent stay and for choosing our hotel as your preferred destination in Madrid.It was a pleasure to have you as our guest, and we sincerely hope to have the opportunity to welcome you back to our hotel in the future, should your travels bring you back to Madrid.Best regards,Social Media Marketing
10/10 Loistava
Ali
Matkusti kumppanin kanssa
2.3.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very pleased
Ali
Yöpyi 1 yön maaliskuussa 2024
Social Media Marketing vastasi 8.3.2024
Dear Ali,Above all, we want to thank you for taking the time to share the details of your recent stay with us and for choosing us as your reference hotel in Madrid. It was a pleasure to have you as one of our guests.We eagerly await the possibility of welcoming you again in the future, whenever you need accommodation services.Sincerely,Social Media Marketing
10/10 Loistava
Andres
Matkusti perheen kanssa
23.2.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excelente hotel para hospedajes cercanos al aeropuerto
Andres
Yöpyi 1 yön helmikuussa 2024
Social Media Marketing vastasi 27.2.2024
Estimado Andres,Gracias por tomarse el tiempo para proporcionarnos su opinión sobre su reciente estancia en nuestro hotel y por elegirnos como su destino preferido en Madrid.Nos complace mucho saber que disfrutó su estancia con nosotros y esperamos tener el placer de darle la bienvenida nuevamente en el futuro, en caso de que sus viajes lo traigan de vuelta a Madrid.Con estima,Social Media Marketing