Kauden mukainen ulkouima-allas avoinna 11.00–19.00, aurinkotuoleja

Arvostelut: VP Plaza España Design

5 out of 5
VP Plaza España Design
Plaza de España, 5, Madrid, Madrid

Arvostelut

9,8

Poikkeuksellisen hyvä

Arvosana 10 - Loistava. 879 kautta 1002 arvostelua" "
Arvosana 8 - Hyvä. 96 kautta 1002 arvostelua" "
Arvosana 6 - OK. 14 kautta 1002 arvostelua" "
Arvosana 4 - Huono. 4 kautta 1002 arvostelua" "
Arvosana 2 - Hirveä. 9 kautta 1002 arvostelua" "

9,8/10

Siisteys

9,8/10

Henkilökunta ja palvelu

9,8/10

Palvelut/mukavuudet

9,8/10

Majoituspaikan kunto ja tilat

9,6/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 6 yötä lokakuussa 2021
Front desk vastasi 6.11.2021
Dear guest, We really appreciate your comment. We are looking forward to seeing you again soon. Best regards.

10/10 Loistava

Mariko

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
staff are all kind, polite, and friendly. Amenity are made by l’Occitane. Mineral water is free of charge. Nespresso coffee machine is in the room. House cleaning is well done. Spent very comfortable stay in this hotel. The view from the room was Plaza Espana, very nice view. Metro station was just nearby, convenient. Used car parking in the building, which cost 33 euros per day. The entrance of parking is not easy to find for the first time. But good level of security. I would like stay this hotel again when coming to Madrid.
Yöpyi 4 yötä huhtikuussa 2024
. vastasi 6.5.2024
Dear Mrs. Mariko and Mr. Junichiro,Thank you very much for your kind words, you are right there are few parking lots in Plaza de España and we try to do our best to be reachable, we appreciate your feedback and it is good to know that you were able to enjoy the VP experience.As soon as you decide to return to Madrid, we will be delighted to welcome you again.We remain at your entire disposal.Antonio Fernández. Guest Experience.

10/10 Loistava

JUAN

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Se trata de un hotel de lujo con todas las comodidades, aparte de estar localizado en una de las zonas más lindas y concurridas de Madrid. Excelencia!!
Yöpyi 2 yötä huhtikuussa 2024
. vastasi 6.5.2024
Estimado Sr. Torres,Nos alegra saber de nuevo de usted, esperamos que disfrutase de su viaje de regreso a casa.Muchas gracias por sus amables palabras, se las trasladaremos al equipo, saber su opinión nos motiva a seguir trabajando como lo hacemos, nos ayuda mucho saber que vamos por el buen camino.Para nosotros fue un placer haber podido conocerle y que nos eligiera para sus vacaciones en Madrid, siempre que quieran volver, aquí tendrán su casa.Que tengan un buen día.Antonio Fernández. Guest Experience.

10/10 Loistava

Sze

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The VP hotel is excellent. It is one of the best hotel we stayed. Very close to all the good restaurant and Grab Via station. We love it vetry much. Will definitely will come back to try if they have in other city.
Yöpyi 5 yötä huhtikuussa 2024
- vastasi 6.5.2024
Dear Mr. Sze,Thank you very much for your kind words, we will let the team know about your opinión, it motivates us to continue working as we do.Everything in this life can be improved, therefore, for that possible second visit, we would like to know how we could make your next visit to Madrid an unforgettable memory. From Guest Experience we remain at your entire disposal.Have a nice day.Antonio Fernández. Guest Experience

10/10 Loistava

Willem Gerrit

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Perfect ontbijt buffet, ruime kamers, gym niet zo groot wel prima. Mooie Spa, maar klein en ondiep zwembad. Hele snelle service bij ingang, receptie en bij de service verzoeken (bijv extra koffie cups)
Yöpyi 5 yötä huhtikuussa 2024
. vastasi 2.5.2024
Dear Mr. Gerrit,Thank you very much for your kind words, it motivates us to know that we are on the right track.We work every day to make your stay a memory for history, we are very happy to know that we have achieved it.Whenever you wish to return to Madrid, you will have a home here.Have a nice day.Antonio Fernández. Guest Experience.

10/10 Loistava

Stuart

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hotel was very nice. Staff was excellent. On the main Plaza so it's near everything.
Yöpyi 1 yön huhtikuussa 2024
, vastasi 2.5.2024
Dear Mr. Katinsky and Khan,We are glad to hear from you again, we hope you enjoyed your trip back home.Thank you very much for sharing your experience with us.For us it was a pleasure to have been able to meet you and that you chose us for your holidays, whenever you want to come back, here you will have your home.Have a nice day.Antonio Fernandez. Guest Experience

6/10 OK

Salvador

Yöpyi 1 yön huhtikuussa 2024
. vastasi 23.5.2024
Estimada Sra. Orozco,Esperamos que disfrutase de su viaje de regreso a casa. Gracias por compartir su opinión con nosotros, agradecemos todo tipo de feedback, como todo el mundo podemos cometer errores, pero preferimos saber qué podemos mejorar de cara a una posible segunda oportunidad la próxima vez que vuelva a Madrid. Por favor, agradeceríamos si pudiera darnos más información al respecto para investigar lo sucedido y poder darle una solución.Quedamos a su entera disposición.Que tenga un buen día.Antonio Fernández. Guest Experience.

10/10 Loistava

Lachreisha

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Clean, walkable, sky bar connected to the hotel has a beautiful view with good food and drinks.
Yöpyi 3 yötä huhtikuussa 2024
. vastasi 30.4.2024
Dear Mrs. McDowellThank you very much for sharing your review of your stay with us.We are checking the status of your email, as soon as we have an answer we will contact you.We remain at your entire disposal for further assistance.Antonio Fernández.Guest Experience.

8/10 Hyvä

Warren

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything about the hotel was excellent the food breakfast. Nice rooms and great location. The only thing they messed up on was the bed configuration. We choice the option of king bed 4 weeks before we arrived only to receive two singles. So not five stars from me only 4
Yöpyi 3 yötä huhtikuussa 2024
. vastasi 29.4.2024
Dear Mr. Warren, In one hand thank you for your kind words.On the other hand, unfortunately we didn't have king size beds available in your cathegory and we were on high occupancy, that's the reason we didn't have so much options available.Moreover, the type of bed is not guaranteed precisely because of this, we do our best to satisfy all preferences, but we cannot guarantee them because they are up to availability.Our sincerest apologies.Antonio Fernández. Guest Experience.

10/10 Loistava

Michel

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Un hotel moderno, con un staff maravilloso en el centro de Madrid.
Yöpyi 2 yötä huhtikuussa 2024
. vastasi 28.4.2024
Estimado Sr. Ortega,Muchas gracias por sus amables palabras, para nosotros es de gran ayuda saber que nuestro trabajo sirve para hacer de su experiencia un recuerdo imborrable.Siempre que desee volver a Madrid aquí encontrará su casa.Que tenga un buen día.Antonio Fernández. Equipo de Guest Experience.

10/10 Loistava

Cristina

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Definitely a wonderful 5 stars hotel. The staffs are helpful in terms of calling for reservations and alerting us when our room is ready.
Yöpyi 1 yön huhtikuussa 2024
. vastasi 28.4.2024
Dear Mrs. LauThank you for sharing your opinion with us, we are glad to know that you enjoyed it.Next time you want to return to Madrid, i mean, tomorrow, here you will have your home.Have a nice day.Antonio Fernandez. Guest Experience Team.

10/10 Loistava

Sujata

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very nice and clean property, which is very well-located. Has great facilities.
Yöpyi 4 yötä heinäkuussa 2023
. vastasi 28.4.2024
Dear Mr. Roi,Thank you very much for your kind words, it is very helpful for us to know about your experience.Whenever you want to return to Madrid, here you will have your home.Have a nice day.Antonio Fernandez. Guest Experience Team.

6/10 OK

Victor

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
The hotel staff were very helpful and friendly however the hotel itself is poorly maintained and the cleanliness of the rooms was poor. The hotel cleary is showing its age and needs renovations
Yöpyi 3 yötä huhtikuussa 2024
. vastasi 24.4.2024
Dear Mr. Parish,We appreciate every feedback, on the one hand we will let our staff know about your experience, it will motivate them to continue in this way. On the other hand we would like to know more about what happened to you regarding maintenance and cleanliness so that we can put some solutions, in case you wish to give us a second chance, we will show you that we take your opinion seriously and listen actively.If you wish, from guest experience we remain at your disposal to talk about what happened and try to find a solution.Have a nice day.Antonio Fernández.Guest Experience.

10/10 Loistava

Carlos Armando Felix

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excelente en todos los sentidos, personal, servicio , restaurant, perfecto!!!
Yöpyi 3 yötä maaliskuussa 2024
. vastasi 11.4.2024
Estimado D. Carlos Armando,muchas gracias por sus amables palabras, para nosotros es de mucha ayuda saber que todos nuestros esfuerzos sirven para que su estancia sea la mejor posible.Si desea volver a Madrid estaremos encantados de volver a verle de nuevo.Que tenga un buen día.Antonio Fernández.Guest Experience.

10/10 Loistava

Anabel

Yöpyi 4 yötä maaliskuussa 2024
. vastasi 29.4.2024
Dear Mrs. Anabel,We hope you enjoyed your trip back home.Thank you for sharing your experience with us, it is very helpful for us to know about your good opinion.Whenever you want to come back, this will be your home in Madrid.Antonio Fernandez. Guest Experience Team.

10/10 Loistava

Monica

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent hotel, perfectly located. I spent my birthday there and I arrived at my room that day to find a dessert with a lovely note.
Yöpyi 6 yötä maaliskuussa 2024
. vastasi 9.4.2024
Dear Mr. Castan,Thank you very much for your kind words, for us is really helpfull to know that our little details have allowed you to enjoy the VP experience.This will be always your home.Have a great day.Antonio Fernández.Guest Experience department.

10/10 Loistava

Mari

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Breakfast buffet didn’t have much variety. French toast were delicious, scrambled eggs too watery. Staff was great! Totally enjoyed our stay here would definitely recommend it
Yöpyi 3 yötä maaliskuussa 2024
. vastasi 8.4.2024
Dear Mrs. MendezmThank you for your kind words, they help us to grow, we hope to have made your stay in Madrid an unforgettable memory.Whenever you come back to Madrid you will have your home here.Have a great day.Antonio Fernández.Guest Experience.

10/10 Loistava

Michael

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful property. Great location
Yöpyi 2 yötä huhtikuussa 2024
. vastasi 8.4.2024
Dear Mr. Lerner,Thank you very much for sharing your opinion with us, it is very helpful for us, we hope to have turn your holiday into an unforgettable memory.Whenever you come back to Madrid you will have your home here.Have a nice day.Antonio Fernández.Guest Experience.

10/10 Loistava

Octavio Mario Yndart, Cutler Bay

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Perfect
Yöpyi 6 yötä maaliskuussa 2024
, vastasi 3.4.2024
Dear Mr. Octavio Mario,Thank you very much for sharing your opinion with us, for us it has been a pleasure and honor that you chose us for your vacations in Madrid.Have a great day.Antonio Fernandez.Guest Experience Team.

10/10 Loistava

Brian

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Service was above and beyond, the property is in perfect condition!
Yöpyi 4 yötä maaliskuussa 2024
Ainara Uskola vastasi 1.4.2024
Dear Mr. Hernandez,Thank you very much for your kind words, we always want to do our best,When you want to come back to Madrid, you will have your home with us. We hope to see you soon.

10/10 Loistava

Ana

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Outstanding experience, traveled with family hotel very clean, safe, modern styles, rooms spacious, , excellent customer services, staff very friendly and helpful, highly recommended.
Yöpyi 3 yötä maaliskuussa 2024
. vastasi 3.4.2024
Dear Mrs. Ana,thank you very much for your kind words, we value all feedback, but we also appreciate you letting us know that we are on the right track.We hope to have turn your vacations into Madrid an unforgettable memory.Have a nice day.Antonio Fernandez.Guest Experience Team.

10/10 Loistava

MA CLAUDETTE

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Awesome place! I would recommend to everyone!
Yöpyi 2 yötä maaliskuussa 2024
. vastasi 30.3.2024
Dear Mrs. Davisson,thank you for recommending us, we hope you enjoyed your holiday in Madrid and thank you for letting us do our bit to make your memories unforgettable.Whenever you want to come back, you'll find your home here.Antonio Fernández.Guest Experience team.

10/10 Loistava

Heizel

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Buenísimo hotel, la atención muy buena y el lugar lindo, además buena ubicacion
Yöpyi 4 yötä maaliskuussa 2024
. vastasi 28.3.2024
Estimado Sr. Irias,Muchas gracias por compartir su experiencia con nosotros.Esperamos haber convertido sus vacaciones en Madrid en un recuerdo inolvidable.Siempre tendrá aquí su casa en Madrid.Antonio Fernández.Equipo de Guest Experience.

10/10 Loistava

Eric

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Outstanding service, beautiful rooms and amazing services offered! The staff was greatly accommodating as well.
Yöpyi 2 yötä maaliskuussa 2024
. vastasi 28.3.2024
Dear Mr. Eric,We thank you for your kind words, we work really hard to be sure we offer the best of our service, it's good to know we are on the right path.For us it has been a pleasure to have shared these days with you.Whenever you wish to come back you will always have a home in Madrid.Antonio Fernández.Guest Experience Team.

10/10 Loistava

Carlos

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excelente alternativa de hospedaje, gran amabilidad del personal, excelente ubicación y la habitación muy cómoda
Yöpyi 4 yötä maaliskuussa 2024
. vastasi 28.3.2024
Estimado Sr. GonzálezLe agradecemos sus amables palabras, haremos saber al personal de su excelente experiencia, trabajamos muy duro para asegurarnos de ofrecer el mejor servicio, nos alegra saber que vamos por buen camino.Siempre que desee volver tendrá una casa en Madrid.Antonio Fernández.Equipo de Guest Experience.

10/10 Loistava

Christopher

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This was the best hotel I have ever stayed in! The staff was so friendly and attentive. The room was immaculate. You could not ask to be in a better location in Madrid because everything was in walking distance. The breakfast in the hotel was amazing. There were so many food options.
Yöpyi 3 yötä maaliskuussa 2024
. vastasi 28.3.2024
Dear Mr. Christopher,Thank you very much for your kind words.For us it has been a pleasure to have shared these days with you.Whenever you wish to come back you will always have a home in Madrid.Antonio Fernández.Guest Experience Team.

8/10 Hyvä

Josefa

Yöpyi 3 yötä maaliskuussa 2024
. vastasi 3.4.2024
Dear Mrs. Hoff,Thank you very much for sharing your opinion with us, for us it has been a pleasure and honor that you chose us for your vacations in Madrid.Have a great day.Antonio Fernandez.Guest Experience Team.

10/10 Loistava

Axel Fernando

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Todo ok
Yöpyi 2 yötä maaliskuussa 2024
. vastasi 14.3.2024
Estiamado Sr. Fernando,Nos alegra volver a saber de usted.Gracias por compartir su experiencia con nosotros, nos alegra saber que disfrutó la experiencia VP excelente.Siempre que desee volver aquí tendrá una casa en Madrid.Que tenga un buen día.Antonio FernándezEquipo de Guest Experience.

10/10 Loistava

Marsha

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Irene and Lucia was amazing. They were personal and pleasant. They made our stay excellent.
Yöpyi 4 yötä maaliskuussa 2024
- vastasi 14.3.2024
Dear Mrs. Mangaroo,It is a pleasure to read from you again.Thank you very much for your kind words, it is very helpful for us to know that your experience was so good.We will let Lucía and Irene know about your experience, i'm pretty sure they would love to know it.Whenever you want to come back here you will have a home in Madrid.Have a nice day.Antonio FernándezGuest Experience Team.

10/10 Loistava

Natalie, Chicago

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I chose this hotel based on the location and customer reviews and I was not disappointed. Great location, impressive view, modern and immaculate room. The staff is superb- all the members! The doormen (and a woman), front desk staff, lobby barwoman, cleaning ladies, restaurant staff, spa staff, Miguel (!) - thank you all for making our experience perfect! I hope to be back and would recommend the hotel in a heartbeat!
Yöpyi 7 yötä helmikuussa 2024
. vastasi 9.3.2024
Dear Mrs. Opanasets,We are glad to read from you again.Thank you very much for your kind words, we will let Miguel know about your opinion, we are sure he will be happy to know that you enjoyed the VP experience.Whenever you wish to come back you will have a home here.For our part we remain at your disposal in case we can help you.Have a nice day.Antonio FernándezGuest Experience Team.

10/10 Loistava

Gulan

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Exceptionellt bra hotell☀️☀️☀️☀️☀️
Yöpyi 5 yötä helmikuussa 2024
. vastasi 5.3.2024
Dear Gulan,Thank you very much for sharing your experience with us, for us all feedback is very helpful, but knowing that your experience was excellent helps us too.Whenever you want to come back, here you will have your home in Madrid.Guest Experience Team.

10/10 Loistava

Elijah

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Really great service!
Yöpyi 3 yötä helmikuussa 2024
. vastasi 5.3.2024
Dear Mr. Atkinson,We are glad to hear from you again, it was a pleasure for us that you chose us for your holidays in Madrid. We hope your trip back home was pleasant and smooth.Thank you very much for sharing your experience with us, for us all feedback is very helpful, but knowing that your experience was excellent also helps us, knowing that we are on the right track motivates us.Whenever you want to come back, here you will have your home in Madrid.Have a great day.Guest Experience Team.

10/10 Loistava

Bercovich

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
very nice hotel, wiht excelents rooms
Yöpyi 3 yötä helmikuussa 2024
. vastasi 5.3.2024
Dear Mr. Bercovich,We are glad to hear from you again, it was a pleasure for us that you chose us for your vacations in Madrid.Thank you very much for sharing your experience with us, for us all feedback is very helpful, but knowing that your experience was excellent helps us too, how could we improve your future stay with us?Whenever you want to come back, here you will have your home in Madrid.From Guest Experiences we remain at your disposal.Guest Experience Team.

10/10 Loistava

Nuno

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hotel was excellent. Staff were friendly and very helpful. Would absolutely return.
Yöpyi 1 yön helmikuussa 2024
. vastasi 5.3.2024
Dear Mr. Fontes,We are glad to hear from you again, it was a pleasure for us that you chose us for your vacations in Madrid.We want to thank you for your kind words, for us it is an honor to know that your experience was so good, tell us, how could we improve your future stay with us?Whenever you want to come back, here you will have your home in Madrid.Have a nice day.Guest Experience Team.

10/10 Loistava

Dennis

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I highly recommend opting in for the breakfast. It was a beautiful, delicious, and fresh spread every morning. Fresh squeezed orange juice and the staff was attentive to filling each station to ensure everything was fresh and full throughout the entire breakfast hours.
Yöpyi 5 yötä helmikuussa 2024
. vastasi 5.3.2024
Dear Mrs. Vargas,We hope that your trip back to home was pleasant and peaceful.We want to thank you for your kind words, for us it is an honor to know that your experience was so good, tell us, how could we improve your future stay with us?Whenever you want to come back, here you will have your home in Madrid.From Guest Experiences we remain at your disposal.Guest Experience Team.

10/10 Loistava

Marcello

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
O hotel é excelente. Muito funcional, com ótima localização e atendimento.
Yöpyi 1 yön helmikuussa 2024
. vastasi 26.2.2024
Dear Marcello, thank you very much for your kind words, for us it is a pleasure to have turn your holiday in Madrid into an unforgettable memory.Whenever you wish to come back, here you will have your home in Madrid.Whatever you need, from Guest Experience we remain at your disposal.Guest Experience team.

10/10 Loistava

Xiaolu, Jericho

Yöpyi 3 yötä helmikuussa 2024
. vastasi 28.3.2024
Dear Mr. Xiaolu,It has been an honour that you chose us to spend your holidays in Madrid.Whenever you wish to come back you will always have a home in Madrid.Antonio Fernández.Guest Experience Team.

10/10 Loistava

Philip

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Perfeito em todos os detalhes
Hotel aparentemente novo, com quartos e áreas comuns muito bem decorados e equipados. Localização muito boa também. Bem próximo ao Palácio Real e outros pontos turisticos que podem ser feitos a poucos minutos de caminhada. Há também uma estação de metrô, bem próxima, na esquina. Sem falar que está a poucos passos da Gran Via. Funcionários todos muito gentis e prestativos. Impecavelmente limpo.Excelente café-da-manhã. Serviço primoroso, sempre passavam no fim de tarde pra saber se algo precisava ser reposto. Tudo de muita qualidade. Primeiro hotel que ficamos que já oferece logo no check-in todos os benefícios de um cliente Gold. Antes de pedirmos, já nos deram um up-grade de quarto. Sensacional! Se voltarmos à Madri, com certeza será a nossa escolha!
Yöpyi 5 yötä helmikuussa 2024
. vastasi 22.2.2024
Dear mr. Antonioli,Thank you very much for your kind words, we appreciate all the feedback you can give us, but it is also comforting to know that we are on the right track and that we get you to enjoy the VP experience.Whenever you wish to return to Madrid, here you'll have your second home.Have a great day.Guest Experience Team.

10/10 Loistava

SAMUEL

Yöpyi 1 yön helmikuussa 2024
. vastasi 28.3.2024
Dear Mr. Yamuah,We would like to thank you for sharing your experience with us.For us it has been a pleasure to have shared these days with you.We hope to have turn your holidays in Madrid into an unforgettable memory.Whenever you wish to come back you will always have a home in Madrid.Antonio Fernández.Guest Experience Team.

8/10 Hyvä

Mehmet Korkut

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Service was perfect but the room was a little bit noisy
Yöpyi 1 yön helmikuussa 2024
. vastasi 15.2.2024
Dear Mr. Korkut.Thank you very much for taking the time to share your experience with us, all feedback is welcome, if you would like to come back to Madrid we would like you to give us a second chance to show you that we take your opinion seriously and we actively listen.We remain at your entire disposal.Have a nice day.Guest Experience Team

10/10 Loistava

Joyesh

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 4 yötä helmikuussa 2024
. vastasi 13.2.2024
Dear Mr. Sengupta,Thank you so much for your generous review, it is a great help to us to know that your experience was so wonderful.If you ever come back to Madrid, you will have a home here.Guest Experience Team

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä tammikuussa 2024
. vastasi 4.2.2024
Dear Mr. Rafik,Thank you very much for taking your time to share your experience with us, for us is really helpfull to know about how you fell in our hotel.Everytime you plann to come to Madrid, this will be your home.Guest Experience team.

8/10 Hyvä

Ankur

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
. vastasi 4.2.2024
Dear Mr. Sood, we hope you are well at the time of reading this reply.Thank you very much for your time to share your opinion about us, it is very helpful for us.We hope you felt at home.Guest Experience Team

10/10 Loistava

Juan, Jayuya

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great place to stay, it was clean and easy to find. A lot of things to do around the hotel and at the hotel.
Yöpyi 5 yötä tammikuussa 2024
. vastasi 30.1.2024
Dear Mr. Juan,Thank you very much for taking the time to share your experience with us, it's great news for us to read that your experience was so good.If you wish to return to Madrid, you will always have a home here.Have a nice day.Guest Experience Team

10/10 Loistava

Luanny

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
, vastasi 2.2.2024
Dear Luanny,Thank you very much for your time to share your experience with us.This will be always your home in Madrid.Best regards.Gues Experience Team.

10/10 Loistava

Willy

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great place, in the center of a nice area. Great staff
Yöpyi 2 yötä tammikuussa 2024
. vastasi 30.1.2024
Dear Mr. Burkhardt,From VP Plaza España Design we thank you very much for taking the time to share your experience with us and for your kind words.If you wish to return to Madrid, you will always have a home here.Have a nice day.Guest Experience Team

10/10 Loistava

Alvaro Francisco

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Muy bien todo.
Yöpyi 3 yötä tammikuussa 2024
. vastasi 30.1.2024
Estimada Sra. Araujo,Esperemos que se encuentre bien a la hora de leer este mensaje.Queremos agradecerle su tiempo para compartir su experiencia con nosotros, para nosotros es de gran ayuda saber que su experiencia ha sido tan buena.Siempre que quiera volver sepa que ésta será su casa en Madrid.Que tenga un buen día.Equipo de Guest Experience.

10/10 Loistava

Paula

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 4 yötä tammikuussa 2024
. vastasi 25.1.2024
Estimada Sra. Paula,Nos alegra volver a saber de ustedes, esperamos que en el viaje de vuelta a casa fuese todo bien.Queremos agradecerle por tomarse el tiempo para compartir su experiencia con nosotros.Esta siempre será su casa en Madrid.Que tenga un buen día.Antonio FernándezGuest Experience

10/10 Loistava

Gerard

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä tammikuussa 2024
. vastasi 19.1.2024
Dear Mr. Gerard,Thank you very much for taking the time to share your experience at our hotel, we are delighted to read that it was excellent.Whenever you wish to come back, please contact us, this will always be your home in Madrid.Have a nice day.Guest experience team

10/10 Loistava

Maria, Miramar

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good Customer Service
Yöpyi 4 yötä tammikuussa 2024
. vastasi 15.1.2024
Estimada Sra. Redondo,Nos alegra mucho volver a saber de usted, esperamos que se encuentre bien.Muchísimas gracias por tomarse su tiempo para compartir su experiencia con nosotros. Todo lo que podamos hacer por usted, simplemente díganos.Si desea volver a España, en MAdrid siempre tendrá su casa.Que tenga un buen día.Equipo de Guest Experience.