Malvern Hotellit

”Everything OK”

”It was very nice, courteous and attentive staff. The bed could have been better, seemed old. ”

”Bed was prob just a box spring with plywood on it. Walls paper thin, dog barking at any movement in the halls.”

”Not well maintained, heating / cooling unit did not work well, and the bathroom was not well cleaned.”

”Convient location for local activities”

”Breakfast was fresh the staff all friendly and helpful ac/heat works great ”

”Front desk and restaurant/buffet staff were excellent. Super kind, considerate and helpful. Room was just ok. Bathroom is painfully cramped. Bathroom floor was flat out gross with shoes sticking to floor. Door to room was difficult to lock from inside and door creaked and groaned upon opening and closing… not on par for a $200+ per night hotel.”

”Very nice hotel. Clean and lovely pool”

”The hotel, suite and exercise room was great! The staff was very friendly. I will definitely stay again. The only things that could be better is the amount of chlorine in the pool. It was very strong! It burned all of the kid's eyes later that night. Bring goggles!! There was also a very loud knocking noise that came from the pipes in the shower. Otherwise it was a great stay.”

”Staff screwed me over by cancelling my 3 night stay because I had to check in virtually the first night due to complications…and would not refund my money. Contacted hotel, Expedia, and hotel parent company all refused to help receive a refund. I purchased trip insurance and this doesn’t qualify apparently. I had to book another hotel last minute and cost another $400 plus the money they refuse to refund.”

”What a beautiful place to stay - pristine and quiet. The breakfast buffet was delicious and eating out on the patio was a delightful way to start the day.”

”The breakfast was great - lots of choice Staff was nice. The pillows were too thin and paint was pealing on the bathroom ceiling. The rest of the property was clean and well maintained.”

”Price was right...And location was awesome...lots of restaurants/coffee shops within walking distance. Would definitely stay again. Staff was great!”

”I did not like there wasn't any closets, and kids running around above me at 4:30 am in the morning. Other than that, the hotel was very clean and nice.”

”Breakfast was not good. I am lactose intolletant and i had no choices that looked good.”

”Room was good, size, bed and shower. Pool and gym were good. Breakfast was good but a little expensive. Breakfast staff were attentive. Seating area is functional. Worst thing was the lift. Only one (of two) working and it was either so slow or full of cleaning staff with huge piles of linen on very small trolleys. So I walked up and down fire stairs to my fourth floor room. My room was cleaned once in 4 days which makes me wonder what all those cleaning staff did! The front reception staff need...

”The room initially looked fine. But then we noticed the dirty towels and that the trash hadn’t been emptied. It took a bit to get clean towels and there seemed to be no real care about the problem.”

”Great location. Clean. Nice pool area.”

”Good location and great value for the area. Comfortable beds and pillows.”