Kaikki näytetyt arvostelut ovat peräisin oikeilta asiakkailta. Vain meidän kauttamme majoituksen varanneet matkailijat voivat lähettää arvostelun. Tarkistamme arvostelut ohjeidemme mukaisesti ja julkaisemme kaikki arvostelut, niin positiiviset kuin negatiiviset.LisätietojaAvautuu uuteen ikkunaan
Arvosana 10 - Loistava. 688 kautta 1003 arvostelua" "
10–Loistava
688
Arvosana 8 - Hyvä. 225 kautta 1003 arvostelua" "
8–Hyvä
225
Arvosana 6 - OK. 51 kautta 1003 arvostelua" "
6–OK
51
Arvosana 4 - Huono. 18 kautta 1003 arvostelua" "
4–Huono
18
Arvosana 2 - Hirveä. 21 kautta 1003 arvostelua" "
2–Hirveä
21
9,4/10
Siisteys
9,2/10
Henkilökunta ja palvelu
9,2/10
Palvelut/mukavuudet
9,4/10
Majoituspaikan kunto ja tilat
9,0/10
Ympäristöystävällisyys
Arvostelut
8/10 Hyvä
Niklas
10.1.2019
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Niklas
Yöpyi 2 yötä tammikuussa 2019
Karly G. vastasi 10.1.2019
Thank you for your feedback!
8/10 Hyvä
Susan
26.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
The restaurant that is promoted in the materials you are given when you arrive make it seem to be part of the Courtyard and it is not. Arriving late and wanting room service was a hassle.
Susan
Yöpyi 2 yötä toukokuussa 2024
10/10 Loistava
Paul
Matkusti perheen kanssa
20.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great hotel with great service
Paul
Yöpyi 1 yön toukokuussa 2024
Alison vastasi 20.5.2024
Paul, Thank you for staying with us. We are thrilled to hear that our team provided great service and look forward to welcoming you back soon!
10/10 Loistava
yoandy
19.5.2024
yoandy
Yöpyi 1 yön toukokuussa 2024
10/10 Loistava
fabio
Matkusti kumppanin kanssa
19.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Noel goes out of he’s way as I saw for every costumer. Great employee to have in your hotel.
fabio
Yöpyi 1 yön toukokuussa 2024
Alison vastasi 20.5.2024
Fabio, Thank you for the great review and for taking time to recognize Noel. We are delighted that Noel made a lasting impression and will be sure to recognize him for outstanding service. Our team can't wait to welcome you back soon!
8/10 Hyvä
Jim
Matkusti kumppanin kanssa
18.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very clean beautiful property. needs a beach access
Jim
Yöpyi 1 yön toukokuussa 2024
Alison vastasi 20.5.2024
Jim, Thank you for staying with us! We are thrilled that you had a wonderful experience and found the property to be beautiful. We do have a sunning beach on property for our guests to enjoy and Sombrero Beach, which has water access, is a quick 3 minute drive from the resort. We appreciate your feedback and look forward to welcoming you back soon.
8/10 Hyvä
Sean
Matkusti kumppanin kanssa
17.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very nice hotel with great staff. Pool was great and the rooms were well maintained.
Sean
Yöpyi 2 yötä toukokuussa 2024
Alison vastasi 20.5.2024
Sean, Thank you for staying with us. We are thrilled that you enjoyed the waterfront pools and rooms. We're looking forward to welcoming you back soon!
10/10 Loistava
Julian
15.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice place
Julian
Yöpyi 1 yön toukokuussa 2024
Alison vastasi 17.5.2024
Thank you for staying with us! We are delighted that you had a great experience and can't wait to welcome you back soon.
10/10 Loistava
Mike
Matkusti perheen kanssa
12.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
My brother and I don't vacation enough, so when i booked the room and flights we were committed lol. The pool staff was above and beyond what I expected. Just terrific! Rachel the bar tender was so knowledgeable on making her boat drinks I was thoroughly impressed. Loved it and I will spread the word. Thank you
Mike
Yöpyi 6 yötä toukokuussa 2024
Alison vastasi 17.5.2024
Mike, We are honored that you chose to spend your vacation with us and are thrilled that you had a 5 out of 5 experience. Thank you for taking time to recognize Rachel, we will make sure she is recognized for her outstanding service.
10/10 Loistava
Carolyn
Matkusti kumppanin kanssa
10.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful setting and friendly staff.
Carolyn
Yöpyi 4 yötä toukokuussa 2024
Alison vastasi 17.5.2024
Carolyn, We are so pleased to hear that you had a great experience and found the resort beautiful. We are grateful to have a wonderful team and are delighted that they made a lasting impression. We look forward to welcoming you back soon.
10/10 Loistava
Sandra
6.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Sandra
Yöpyi 3 yötä toukokuussa 2024
Alison vastasi 17.5.2024
Sandra, Thank you for staying with us, we are delighted that you had a wonderful stay and can't wait to welcome you back soon!
8/10 Hyvä
Kent
Matkusti pienten lasten kanssa
4.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I liked the features that were included at the property and the fact that quite a few dining options and even a nice swimming beach were close by.
Kent
Yöpyi 3 yötä toukokuussa 2024
Shamica, Front Office Manager vastasi 6.5.2024
Kent,Thank you for your feedback! We appreciate you staying with us, and hope to see you again for another amazing stay!
10/10 Loistava
Eric
Matkusti perheen kanssa
30.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff were very nice and its a nice atmosphere.
Eric
Yöpyi 6 yötä huhtikuussa 2024
Andres vastasi 2.5.2024
Thank you for your 5 out of 5 review!!
10/10 Loistava
Marise
Matkusti kumppanin kanssa
25.4.2024
Nice large balcony with ocean view.
Very helpful staff
Marise
Yöpyi 2 yötä huhtikuussa 2024
Andres vastasi 2.5.2024
Hello,Thank you for leaving us a 5 out of 5 review! We are happy to hear that you enjoyed your large balcony and found the team to be helpful.Thank you,
10/10 Loistava
Wendy
Matkusti perheen kanssa
24.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful property and the staff and service were top notch!!
Wendy
Yöpyi 6 yötä huhtikuussa 2024
Andres vastasi 2.5.2024
Thank you for leaving us a 5 out of 5 review and for noticing how beautiful our property is!
6/10 OK
John
Matkusti kumppanin kanssa
21.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Could never get the Ac to get the room cool
John
Yöpyi 2 yötä huhtikuussa 2024
Andres vastasi 2.5.2024
Hello and thank you for your review. We will bring this up to our engineering team. We hope to regain your trust in the future!
8/10 Hyvä
Michelle
Matkusti perheen kanssa
20.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Pool is great! We were surprised to find out on check in that there would be an extra$55/day charge for parking and “Services”-Also by chance finding the little card in the room stating that “ if beach towels are not replaced in room on check out there will be a $25 restocking fee”Seriously
Michelle
Yöpyi 7 yötä huhtikuussa 2024
Andres vastasi 2.5.2024
Thank you for leaving us a review with your feedback. Our fees are conveniently mentioned in your confirmation. We apologize if they were not reflected clearly. We hope to regain your trust in the future.
8/10 Hyvä
Sandra
18.4.2024
Sandra
Yöpyi 3 yötä huhtikuussa 2024
Alison vastasi 17.5.2024
Sandra, Thank you for rating us 4 out of 5. We look forward to welcoming you back to Marathon soon!
10/10 Loistava
David
18.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
David
Yöpyi 7 yötä huhtikuussa 2024
Andres vastasi 2.5.2024
Thank you for your amazing 5 star review!! We look forward to welcoming you back to our beautiful resort!
10/10 Loistava
Bernard
Matkusti perheen kanssa
17.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was great and expensive
Bernard
Yöpyi 2 yötä huhtikuussa 2024
Andres vastasi 2.5.2024
Thank you for your amazing 5 star review!! We look forward to welcoming you back to our beautiful resort!
10/10 Loistava
Carlos, Miami
14.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Excelent stay!
Carlos
Yöpyi 1 yön huhtikuussa 2024
Andres vastasi 2.5.2024
Thank you for your amazing 5 star review!! We look forward to welcoming you back to our beautiful resort!
10/10 Loistava
Allisse
Matkusti ryhmän kanssa, Matkusti perheen kanssa
2.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Beautiful scenery and amenities
Allisse
Yöpyi 1 yön maaliskuussa 2024
Andres vastasi 2.5.2024
Thank you for your amazing 5 star review!! We look forward to welcoming you back to our beautiful resort!
10/10 Loistava
Kerry Ann
31.3.2024
Kerry Ann
Yöpyi 2 yötä maaliskuussa 2024
Andres vastasi 2.5.2024
Thank you for your amazing 5 star review!! We look forward to welcoming you back to our beautiful resort!
2/10 Hirveä
Sabrina
Matkusti perheen kanssa
25.3.2024
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Roach in room
Sabrina
Andres vastasi 2.5.2024
Thank you for your review. We are very thorough with our pest control services. We hope to regain your trust in the future.
2/10 Hirveä
Sabrina
Matkusti perheen kanssa
25.3.2024
Found a roach on the couch in our room .. was nasty
Sabrina
Yöpyi 1 yön maaliskuussa 2024
Andres vastasi 2.5.2024
Thank you for your review. We are very thorough with our pest control services. We hope to regain your trust in the future.
8/10 Hyvä
Nancy
23.3.2024
Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu
.
Nancy
Yöpyi 2 yötä maaliskuussa 2024
Andres vastasi 2.5.2024
Thank you for your amazing review!! We look forward to welcoming you back to our beautiful resort!
10/10 Loistava
Sarah
12.3.2024
Hyvää: Siisteys
Sarah
Yöpyi 3 yötä maaliskuussa 2024
Andres vastasi 2.5.2024
Thank you for your amazing 5 star review!! We look forward to welcoming you back to our beautiful resort!
6/10 OK
James
Matkusti kumppanin kanssa
9.3.2024
Hyvää: Siisteys ja henkilökunta ja palvelu
I thought there would be a more seafood based menu. Room had some notable repairs that needed to be made (cracked mirror, molding calk, etc.). Room cleaned once in 4 day stay. Had to ask for the trash that we created be removed from our room.
James
Yöpyi 4 yötä maaliskuussa 2024
Andres vastasi 2.5.2024
Thank you for leaving us a review. We maintain our rooms with a thorough cleaning and engineering process. We also offer daily housekeeping service. We hope to regain your trust in the future.
10/10 Loistava
Daniel
Matkusti kumppanin kanssa
9.3.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Our overall experience (for 2 nights) was very good. The staff was extremely helpful, the pool and surrounding areas were very clean; this was one of the nicest Courtyard Marriott's we have stayed at
Daniel
Yöpyi 2 yötä maaliskuussa 2024
Andres vastasi 2.5.2024
Thank you for your amazing 5 star review!! We look forward to welcoming you back to our beautiful resort!
10/10 Loistava
Joseph
Matkusti ryhmän kanssa
4.3.2024
Hyvää: Henkilökunta ja palvelu
Although it stated about the seaweed, the oder is horrible. The installed air floats are disgusting with seaweed. Need to install screen to prevent weeds from entering this area, or something.
Joseph
Yöpyi 2 yötä helmikuussa 2024
Andres vastasi 2.5.2024
Thank your for leaving us your valuable feedback! We are working towards a solution however the seaweed is part of our ecosystem.
6/10 OK
John
Matkusti kumppanin kanssa
2.3.2024
Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu
This place was ugh!! The fees here are insane. They tried to charge me almost 500 dollars in fees all together after paying nearly 2000 for 4 nights. Im never staying here again. The "resturant" is overpriced. Everything about this hotels is fees fees fees. So if you like wasting your money stay here. The only thing outstanding at this hotel are there beds.
John
Yöpyi 4 yötä helmikuussa 2024
10/10 Loistava
Mark
27.2.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Mark
Yöpyi 2 yötä helmikuussa 2024
8/10 Hyvä
Angela
24.2.2024
Angela
Lyenna vastasi 25.2.2024
Dear Angela,Thank you for staying at the Courtyard Faro Blanco Resort!Thank you for your feedback!We look forward to welcoming you at our hotel when travels bring you back to the area!Thank you.Sincerely,
6/10 OK
douglas
Matkusti kumppanin kanssa
22.2.2024
Hyvää: Henkilökunta ja palvelu
The resort is very expensive for what you get. The air conditioner was so noisy it was impossible to get decent sleep.
douglas
Yöpyi 3 yötä helmikuussa 2024
Lyenna vastasi 23.2.2024
Dear Guest,Thank you for taking the time to share your feedback about your recent stay at the Courtyard Faro Blanco Resort. We appreciate hearing from all of our guests, as it helps us to improve our services and ensure a pleasant experience for everyone.I am sorry to hear that you found our resort to be expensive for what you received. Providing a value-for-money experience is important to us. Your valuable feedback will be passed on to the leadership team.Also, please accept my sincere apology for any inconvenience caused by the noisy air conditioner. I will make sure to bring this up with our engineering team so that we can take proper actions and fix it right away.Once again, thank you for sharing your thoughts with us. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience.Thank you.Sincerely,Lyenna
6/10 OK
ROMAIN
Matkusti perheen kanssa, Matkusti pienten lasten kanssa
21.2.2024
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hôtel avec piscine et plage
Ensemble agréable
Accueil sympathique
Mais absente de vrai petit déjeuner, uniquement comptoir startucks
Isolation phonique entre les chambres très mauvaise
Et sofa bed le plus inconfortable jamais vu, vous dormez littéralement sur les ressorts
À ce prix ces défauts sont ennuyants
ROMAIN
Yöpyi 1 yön helmikuussa 2024
Lyenna vastasi 22.2.2024
Dear Romain,Thank you for being our guest at the Courtyard Faro Blanco Resort! Thank you for your valuable feedback!We are happy to hear that you enjoyed our swimming pool and friendly staff!Please accept my sincere apologies for all of the inconveniences that you mentioned. Your feedback is valuable to us, and we will make sure to address this with our leadership team to ensure that such issues are resolved promptly.Thank you again for staying at the Courtyard Faro Blanco Resort. We wish you a safe journey and we will look forward to having the opportunity to welcome you back at our hotel!Sincerely,Lyenna
10/10 Loistava
Tarkistettu asiakas
18.2.2024
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Sunsets in the Keys
9 out of 10 stay. Beautiful setting with gorgeous sunsets. The pool and bar were clean, friendly and with beautiful views. Complimentary umbrellas and beach chairs were a nice service
Tarkistettu asiakas
Yöpyi 4 yötä helmikuussa 2024
Lyenna vastasi 22.2.2024
Dear Guest,Thank you for taking the time to leave us such a nice review! I'm thrilled to hear that you had an enjoyable stay and were able to appreciate the beautiful setting and gorgeous sunsets at our hotel. It's great to know that our pool and bar met your expectations, providing a clean and friendly environment with stunning views. Your feedback is truly valuable to us, and I will make sure to share your compliments with the team. They will be delighted to know that their hard work and dedication contributed to your satisfaction. We always aim to create a memorable stay for our guests, and it's rewarding to hear that we succeeded in achieving this for you!Once again, thank you for sharing your experience! We look forward to welcoming you back!Thank you.Sincerely,Lyenna
10/10 Loistava
Tonya
18.2.2024
Tonya
Yöpyi 1 yön helmikuussa 2024
Andres vastasi 2.5.2024
Thank you for your amazing 5 star review!! We look forward to welcoming you back to our beautiful resort!
10/10 Loistava
Mark
17.2.2024
Mark
Yöpyi 1 yön helmikuussa 2024
Andres vastasi 2.5.2024
Thank you for your amazing 5 star review!! We look forward to welcoming you back to our beautiful resort!
10/10 Loistava
Robert
14.2.2024
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great hotel!
Beautiful hotel with great amenities. Everyone was helpful. We were only there one night and the weather was cool and windy, so we didn't use the pool or beach. Pricey, but typical for Marathon.
Robert
Yöpyi 1 yön helmikuussa 2024
Lyenna vastasi 23.2.2024
Dear Robert,Thank you for taking the time to share your feedback about your recent stay at the Courtyard Faro Blanco Resort! We are happy to know you had a good stay and enjoyed our beautiful hotel and great amenities. Thank you as well for acknowledging our helpful staff!We look forward to welcoming you back for another great visit!Thank you.Sincerely,Lyenna
8/10 Hyvä
Jacqueline
12.2.2024
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
AC very highly
So hot in the room
Jacqueline
Yöpyi 1 yön helmikuussa 2024
Lyenna vastasi 12.2.2024
Dear Jacqueline,Thank you for being our guest at the Courtyard Faro Blanco resort and for your honest feedback. We greatly appreciate your input and apologize for any discomfort you experienced due to the AC not working properly in your room.Your comments have been shared with the engineering team, who will assess and address the issue promptly to ensure that our AC systems are functioning optimally.Thank you once again for your feedback. We hope to have the opportunity to welcome you back so we can exceed your expectations.Thank you.Sincerely,Lyenna
10/10 Loistava
Steven
11.2.2024
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Florida Keys Trip
This is the best Courtyard Marriott we've ever stayed at. It had an ideal location on the water and offered many amenities. Omar at the checkin was extremely helpful in switching us to a fabulous room overlooking the bay.
Steven
Yöpyi 1 yön helmikuussa 2024
Lyenna vastasi 12.2.2024
Dear Steven,Thank you so much for taking the time to share your experience at the Courtyard Faro Blanco Resort. It brings us great joy to hear that your stay with us was exceptional and that our Courtyard Marriott exceeded your expectations!Also, thank you for recognizing Omar who was very helpful and provided exception service. Will make sure to share this wonderful review with him.Once again, thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future!Sincerely,Lyenna
10/10 Loistava
Scott
11.2.2024
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Perfect stay on Marathon
Wonderful spot in the center of the Keys! Very friendly staff and amazing views of the water. Will be back again!
Scott
Yöpyi 3 yötä helmikuussa 2024
Lyenna vastasi 11.2.2024
Dear Mr. Scott,Thank you for being our guest at the Courtyard Faro Blanco Resort! Thank you for such an amazing Review and for acknowledging our wonderful and friendly staff!We can’t wait to welcome you back!Thank you.Sincerely,Lyenna
10/10 Loistava
Pascal
10.2.2024
Hyvää: Majoituspaikan kunto ja tilat
Tres bel hotel
Personnel sympathique et a l ecoute
Piscines agreables
Belle salle fitness
Bon petit dejeuner
Chambre confortable et calme
Petite plage mais pas possible de se baigner
Pascal
Yöpyi 1 yön helmikuussa 2024
Lyenna vastasi 11.2.2024
Dear Pascal,Thank you for taking the time to write a review about your recent stay at Courtyard Faro Blanco Resort! I'm delighted to hear that you found our hotel to be very nice and that you enjoyed the friendly and attentive service provided by our staff. We strive to create a welcoming atmosphere for all our guests, and your kind words are truly appreciated!I'm also glad to hear that you enjoyed the amenities we offer, such as the pleasant swimming pools and the beautiful fitness room. We take pride in providing a comfortable and relaxing environment for our guests to enjoy during their stay. Additionally, it's great to know that you found our breakfast to be good and that you had a comfortable and quiet room.Once again, thank you for your valuable feedback. We look forward to welcoming you back!Thank you.Sincerely,Lyenna
10/10 Loistava
Andy
9.2.2024
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Vacation
Marathon is a nice place to visit. The Hotel is close to everything. We went to Pigeon Key, The Turtle Hospital, Alder Residence, The Fishery and Sombrero Beach. We really liked all the pools.
Andy
Yöpyi 4 yötä tammikuussa 2024
Lyenna vastasi 10.2.2024
Dear Andy,Thank you for staying at the Courtyard Faro Blanco Resort and for writing such a wonderful review!We are happy to know you had a good stay and that you thought our location is convenient to all of the main attractions. We are also glad to hear that you liked all of our swimming pools!Once, again thank you for being our guest! We can’t wait to welcome you back soon!Sincerely,Lyenna
10/10 Loistava
Ignacio
5.2.2024
Property conditions were satisfying, very accommodating.
Ignacio
Yöpyi 2 yötä helmikuussa 2024
Lyenna vastasi 6.2.2024
Dear Guest,Thank you for taking the time to share your feedback about your recent stay at Courtyard Faro Blanco Resort! We appreciate your kind words regarding the property conditions and are delighted that you found them satisfying. Our team strives to provide a comfortable and accommodating experience for all our guests.Thank you again for your feedback! We look forward to welcoming you back for another excellent stay!Sincerely,Lyenna
8/10 Hyvä
PATRICK
1.2.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
PATRICK
Yöpyi 4 yötä tammikuussa 2024
Lyenna vastasi 25.2.2024
Dear Guest,Thank you for staying at the Courtyard Faro Blanco Resort!Thank you for your feedback!We look forward to welcoming you at our hotel when travels bring you back to the area!Thank you.Sincerely,
10/10 Loistava
Douglas
28.1.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Clean
Douglas
Yöpyi 1 yön tammikuussa 2024
Lyenna vastasi 4.2.2024
Dear Douglas,Thank you for being our guest at the Courtyard Faro Blanco Resort!We are happy to know you had a good stay and thought the property was very clean!Thank you for your review! We look forward to welcoming you back!Sincerely,Lyenna
10/10 Loistava
Jerome
25.1.2024
Jerome
Yöpyi 1 yön tammikuussa 2024
10/10 Loistava
Charles
Matkusti kumppanin kanssa
22.1.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful hotel with so many amenities for the guests. I wish the person who checked us in could have told us what the amenities were and shown us what was in the brochure and if we had any questions. Other than that, it was great! We will be back when the weather is warmer.
Charles
Yöpyi 1 yön tammikuussa 2024
Lyenna vastasi 23.1.2024
Dear Guest,Thank you for being our guest at the Courtyard Faro Blanco Resort and for taking the time to share your feedback about your recent stay. We're pleased to hear that you found our hotel to be beautiful and that you appreciated the amenities we offer to our guests.Please accept our sincere apology for any inconvenience you experienced during the check-in process. Your valuable feedback will be addressed with the team to ensure that all our guests receive a thorough introduction to our hotel's amenities, including a detailed explanation of the brochure contents. Thank you again for being our guest and we would love to welcome you back when the weather is warmer! We appreciate your loyalty, and we look forward to providing you with an exceptional stay during your next visit.Thank you.Sincerely,Lyenna
10/10 Loistava
Robin R.
Matkusti kumppanin kanssa
21.1.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
2nd stay, also stayed Dec 2023.. very nice hotel. Just don't like the resort fees. The weather was not nice, so we never used the bikes or kayaks. Due to the type of our reservation, our fees could not be used for breakfast,,so maybe change your policy.
Robin R.
Lyenna vastasi 23.1.2024
Dear Guest,Thank you for taking the time to share your feedback about your recent stay with us at Courtyard Faro Blanco Resort! We appreciate your loyalty as a returning guest and we're glad to hear that overall you found our hotel to be very nice. Regarding the resort fees, we will certainly pass along your feedback to our management team for further review. We constantly strive to enhance our policies to better accommodate our guests' needs.Thank you for being our guest and for your feedback. We hope to have the opportunity to welcome you at our hotel when travels bring you back to the area.Thank you.Sincerely,Lyenna