Massapequa Park Hotellit

”We reserved (based on pictures) nice looking hotel. Reality was that this is not hotel, it’s motel. Even the reseption admitted that the hotel description is wrong, their establishment is motel. We wanted to cancel the reservation due to totally wrong information. Reseptionist claimed that we should have asked more pictures before reservation. Best Western has forgotten to add motel pictures”

”It’s an old hotel but the room was some what updated overall great staff and the most important thing to me was how clean it was. Very clean, quiet and we had a great nights sleep. We will definitely be staying here again.”

”Upon check in the male employee was rude and seemed to be bothered he was Having to speak to us, bathroom door did not close properly and the door was patched up by a two year old . Not impressed”

”Everything was perfect”

”Great location near the train station. Friendly staff, clean facilities and rooms. The bed was soft and the pillows were very comfortable.”

”I was supposed to stay for the week, I checked in and 20 minutes later checked out. Rooms are disgusting. There’s basically no lights in the rooms or the bathroom, and window is covered by a huge blanket. The AC is in the window and has what looks like mold. My phone was in SOS the entire time I was on the property, even though I tried several times to connect to the internet. Extremely dangerous. There are several notes that the hotel is not responsible for items and cash taken from your car...

”Linens and coffee/coffee cups only every other day. Room was cold despite being June and A/C / heat not working. No luggage carts available. Lobby coffee supposed to be up by 7am but it wasn’t.. staff said “we’ll try to get it ready”. Restaurant server rude, food barely edible and expensive.”

”During US Open week, they charged us over $400 for a $105 room. Beds have thin blankets, one only. Shower barely worked. No maid service. It is a place to stay near the airport. The staff was very friendly.”

”The worst hotel ever. DO NOT stay there. Somebody got inside our room and took my friend’s Carry-on with some of her clothes inside and my other friend’s make-up bag and some money that was left on the table, and the same time a car was stolen from the parking lot that belonged to another guest. We were feeling very unsafe and changed hotel immediately.”

”Respectful and helpful staff. Nice clean facility!! Spacious/Clean Room Sai, Eic and Ronnie at reception have great Customer Service Skills”

”Room was clean, updated, super-friendly owner.”

”Fantastic staff..so friendly.”

”I'm like 👍 the room”

”Extremely beautiful room.”

”Overall average to below average for the price. Pool was smaller than guessed from the photo with a dirty flour. NO LAUNDRY ROOM was a deal breaker. Breakfast got good reviews online but it was very average continental with small sitting area. Staff was average. Nothing was impressive and some things were unimpressive.”

”We normally stay at another nearby hotel, but the Hyatt offered a competitive price and we were very pleased with the hotel, staff and our room. In the future, I will be booking the Hyatt should room pricing remain competitive”

”La literie n’a pas été changée malgré qu’on a demandé donc deux jours avec la même literie heureusement que j’avais apporté les miennes Par contre le service à la réception est vraiment bon”

”Great staff and location.”