Hello Caglar, thank you for your review. Our rates, resort fees, and incidental hold is listed on the website, so guests are aware prior to their arrival. We appreciate your feedback.

Hi Kevin, thank you for your review. Please let the staff know of any issues with the room, so we can correct it for a more comfortable stay. We hope you will consider us again soon.

Thank you for taking the time to write to us, Michael. We're happy to know that our staff provided friendly service and the bed was comfortable. We are disappointed that your overall experience was not a 5-Star stay. We appreciate your feedback as we are always open to ways we can improve.

We're thrilled to know that you loved your stay with us, Aleksandr! We welcome you to visit us again when you are back in the area.

Hello Alvaro, thank you for your review. The rooms are cleaned prior to each guests arrival, but we will discuss ways we can improve the guest experience. We're glad your overall stay was nice and hope to host you again.

We’re disappointed to learn that you did not have a better stay, Krystyna. We strive for guest satisfaction, but it seems we fell short this time around. Please consider us again, so we can make things right.

Hi Yonis! Thank you for an excellent rating. Please visit us again soon.

Hello Abdul, thank you for your review. We are disappointed to learn that your stay was anything less than wonderful. We hope you will consider us again where we can exceed your expectations.

Hello Marcel. We have pest control perform preventive maintenance on the interior and exterior bi-weekly to avoid any instance such as this. Our apologies if this was your experience, but please know this is not a regular occurrence. We appreciate your feedback.

We're happy to hear that you had a very good stay, Bruno! We welcome you to stay with us again when you are back in Miami Beach.

Hi Lynda, thank you for your great review. We are in the best location just minutes to the beach, restaurants, and local transportation. Please let the staff know of any issues during your visit, so we can address it and make your stay more comfortable. We hope to host you again soon.

We are disappointed to learn that your overall stay did meet your expectations, Tsan. We consider all guest feedback and constantly assess our hotel to make improvements for a better guest experience. We invite you to return to us again in the future to experience all the renovations we will implement.

We’re disappointed you did not have an enjoyable stay, Maya. We appreciate your feedback and hope you will join us again where we can exceed your expectations.

Thank you for your great feedback, Creed. We’re glad to have met all of your expectations for a perfect stay!

Thank you for your feedback, Francisco. Please consider us again where we can make it a 5-Star stay.

Hello Eternity. Our check-out time is 11 AM sharp. Our check-in and check-out times are in place to allow our team to properly prepare the rooms for our incoming guests. We appreciate your feedback.

Thank you for your good review, Nabil! We hope to host you again soon.

We're happy to receive a 5-Star rating, Solanch! It would be our pleasure to host you again soon.

Hi Joshua, thank you for your wonderful review! We're happy you enjoyed our spacious apartment-like accommodation with full sized kitchen. It would be our pleasure to host you again for a future stay.

It's nice to know that you liked the views and the overall property, Paloma! We hope to see you again soon.

Thanks for your rating Ryan. We hope you will consider us again when you are back in North Beach.

Hi Naouelle, thank you for our terrific review! We are happy to know that you had an excellent stay and we welcome you to join us again soon.

Hi Joshua, thank you for your terrific review! We are happy to know that you enjoyed the property. Please visit us again when you are back in Miami.

Thank you for your excellent score, Creed! We welcome you to join us again when you are back in Miami Beach.

Hi Cesar, thank you for a great rating! We hope you will visit us again soon.

Hi Juan Carlos! We appreciate your 5-Star rating. I show your incidental hold was released, so your financial institution will determine how soon it’s released from your pending charges. Please keep in mind it was not a charge, so you will not see a refund. We welcome the opportunity to host you again soon.

We're sorry to know that you did not have a better time with us Omran. We hope you will consider us again where we can exceed your expectations.

Hi Lourdie! Thank you for your great review. Our apologies if the WiFi wasn't as fast during your stay. Please let us know next time, so we can be sure it wasn't isolated. We welcome you to stay with us again for a future stay.

Hello Claudia, thank you for your review. Please let the staff know of any issues with the room, so we can address it and improve your experience. We hope you will consider us again for a future stay.

Hello Michael, your feedback is valued and appreciated, as it allows us the opportunity to see the areas where we need to improve. It is our hope that you will give us another chance to host you in the future, when we will ensure that our hospitality lives up to the high standards we are known to provide.

Hi Joseph Victor, thank you for your wonderful review! We have apartment-like accommodations with full kitchens, living and dining room areas. We welcome you to stay with us again soon.