Kaikki näytetyt arvostelut ovat peräisin oikeilta asiakkailta. Vain meidän kauttamme majoituksen varanneet matkailijat voivat lähettää arvostelun. Tarkistamme arvostelut ohjeidemme mukaisesti ja julkaisemme kaikki arvostelut, niin positiiviset kuin negatiiviset.LisätietojaAvautuu uuteen ikkunaan
Arvosana 10 - Loistava. 617 kautta 1058 arvostelua" "
10–Loistava
617
Arvosana 8 - Hyvä. 205 kautta 1058 arvostelua" "
8–Hyvä
205
Arvosana 6 - OK. 98 kautta 1058 arvostelua" "
6–OK
98
Arvosana 4 - Huono. 49 kautta 1058 arvostelua" "
4–Huono
49
Arvosana 2 - Hirveä. 89 kautta 1058 arvostelua" "
2–Hirveä
89
8,8/10
Siisteys
9,0/10
Henkilökunta ja palvelu
8,0/10
Palvelut/mukavuudet
8,0/10
Majoituspaikan kunto ja tilat
8,2/10
Ympäristöystävällisyys
Arvostelut
10/10 Loistava
Jutta
7.8.2023
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent authentic art deco hotel, great location. Jana, Ceasar and Eric all friendly and helpful. Beautiful boho style interior design. Sofa bed was hatdish, breakfast was minimal but great and many options nearby.
Jutta
Yöpyi 3 yötä elokuussa 2023
Eric Jimenez/General Manager. vastasi 10.8.2023
Dear Jutta. Thank you for choosing the Bentley Hotel South Beach. We are very sorry you encountered these issues while staying with us, and we have taken notice of your feedback to improve our accommodations and services. We know we can make it way better, should you kindly give us another chance. Until then, warmest regards.
8/10 Hyvä
Kayle
27.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff amazing, very convenient location
Kayle
Yöpyi 1 yön toukokuussa 2024
4/10 Huono
Michael B.
Matkusti kumppanin kanssa
27.5.2024
Huonoa: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The property was under MAJOR renovation. They did not mention the renovation in rheir ad on Expedia. The noise , wall and floor shaking were so bad that I needed to leave the property for two days of my 7 day prepaid stay.
Michael B.
Yöpyi 7 yötä toukokuussa 2024
8/10 Hyvä
Brandi
Matkusti ryhmän kanssa, Matkusti perheen kanssa
26.5.2024
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The room was clean and comfortable and very nice staff.
Brandi
Yöpyi 4 yötä toukokuussa 2024
Ashleyth chavez vastasi 27.5.2024
We're delighted to hear that you appreciated our prime location and the hospitality of our staff, as well as the comfort of your room. We strive to provide each guest with a seamless and enjoyable stay, and your comments will assist us in making necessary improvements. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfactory experience. If there's anything else we can do to enhance your stay, please don't hesitate to let us know. Thank you for choosing The Bentley.
10/10 Loistava
Marquete
26.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The facility was very understanding and helpful to all our needs
Marquete
Yöpyi 3 yötä toukokuussa 2024
10/10 Loistava
Syretha
Matkusti perheen kanssa
26.5.2024
Staff was great! Made our birthday weekend everything! We will definitely be back….
Syretha
Yöpyi 4 yötä toukokuussa 2024
2/10 Hirveä
Nino
Matkusti pienten lasten kanssa
24.5.2024
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Definitely not what we expected, very outdated the pool close at 6 PM. We had no hot water. They put a $300 hold on your credit card as well as charge you $58 to park your car. For the money we paid it’s definitely not worth it.
Nino
Yöpyi 1 yön toukokuussa 2024
Ashleyth chavez vastasi 25.5.2024
We're genuinely appreciative of your recent stay and for taking the time to share your feedback. Your insights are incredibly valuable to us, and we're committed to making the necessary adjustments to ensure a flawless experience for our guest .
6/10 OK
Mathew
23.5.2024
Hyvää: Siisteys ja henkilökunta ja palvelu
Mathew
Yöpyi 3 yötä toukokuussa 2024
Alejandro vastasi 24.5.2024
We're genuinely appreciative of your recent stay and for taking the time to share your feedback. While we're thrilled to hear that you enjoyed certain aspects of your experience, we're disappointed that we didn't fully meet your expectations. Your insights are incredibly valuable to us, and we're committed to making the necessary adjustments to ensure a flawless experience for our guests.
10/10 Loistava
Pam
23.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Pam
Yöpyi 1 yön toukokuussa 2024
Ashleyth Chavez vastasi 24.5.2024
Thank you for sharing your rating for Bentley Hotel South Beach. While we appreciate your positive rating, we would love to hear more about your experience and any specific feedback you may have. Your insights can help us continue to improve and provide exceptional service to our guests. We are so happy to hear that are customer service met your expectations we work hard to satisfy our guest. Hope to see you back soon!
10/10 Loistava
Temeka
21.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Ocean view , spacious room ,short walk to the beach ,dining all within reach.Free bike rental ,and the doorman to greet me entering and exiting the property. I really didn't need to rent a car. from the airpot. I would definitely like to stay there again.
Temeka
Yöpyi 3 yötä toukokuussa 2024
Alejandro vastasi 22.5.2024
It's great to know that our complimentary bike rental and friendly doorman added to your positive experience. We strive to provide all the amenities our guests need for a relaxing and enjoyable stay, and we're thrilled you found that you didn't need to rent a car. We look forward to welcoming you back on your next visit!
8/10 Hyvä
Natalya Renee
Matkusti ryhmän kanssa
20.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
I loved the staff and service however the fridge in our room stopped working and maintenance was not able to fix it.
Natalya Renee
Yöpyi 4 yötä toukokuussa 2024
Ashleyth Chavez vastasi 20.5.2024
Dear Natalya , Thank you for your positive feedback regarding Bentley Hotel South Beach. We're pleased to hear that you found the place good. We do apologize for the inconvenience regarding the fridge not functioning during the night it is something we worked on and hope you can come back to give us another opportunity to provide you a better stay with no noises only happiness . Warm Regards ,
10/10 Loistava
Ucopia
20.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I love the location and the cleanliness of the room. Staff were helpful and the room was cleaned everyday.
Ucopia
Yöpyi 5 yötä maaliskuussa 2024
Ashleyth Chavez vastasi 20.5.2024
We're delighted to hear that we exceeded your expectations during your stay! Providing clean and beautifully renovated rooms is a top priority for us, and we're thrilled that you found your accommodations spacious and comfortable. Your satisfaction with the cleanliness and comfort of your room is incredibly important to us, as we strive to create a welcoming environment for all our guests. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another enjoyable visit soon!
10/10 Loistava
vanessa
Matkusti kumppanin kanssa
19.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
best hotel.
vanessa
Yöpyi 3 yötä toukokuussa 2024
Ashleyth Chavez vastasi 20.5.2024
Thank you for sharing your rating for Bentley Hotel South Beach. While we appreciate your positive rating, we would love to hear more about your experience and any specific feedback you may have. Your insights can help us continue to improve and provide exceptional service to our guests. We are so happy to hear that are customer service met your expectations we work hard to satisfy our guest. Hope to see you back soon!
2/10 Hirveä
Georgette, Miami
Matkusti perheen kanssa
19.5.2024
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This property is under construction! The lobby is the size of a closet. The pictures are not anything you will see when you get there. Beware!
Georgette
Yöpyi 2 yötä toukokuussa 2024
Ashleyth Chavez vastasi 20.5.2024
Your comfort is important to us. We understand the impact that construction noise can have on your experience and will take steps to address this issue promptly. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.
10/10 Loistava
Freiby
Matkusti kumppanin kanssa
19.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Awesome and convenient
Freiby
Yöpyi 2 yötä toukokuussa 2024
Ashleyth Chavez vastasi 19.5.2024
Thank you for sharing your rating for Bentley Hotel South Beach. While we appreciate your positive rating, we would love to hear more about your experience and any specific feedback you may have. Your insights can help us continue to improve and provide exceptional service to our guests. We are so happy to hear that are customer service met your expectations we work hard to satisfy our guest. Hope to see you back soon!
10/10 Loistava
Syandene
Matkusti kumppanin kanssa
19.5.2024
I loved my stay ,thank you again
Syandene
Yöpyi 3 yötä toukokuussa 2024
Ashleyth Chavez vastasi 19.5.2024
Thank you for sharing such a positive review and for rating Bentley Hotel South Beach with a perfect 5 out of 5. We're delighted to know that you found our hotel to your liking. Your kind words are a testament to the efforts of our team in ensuring that every guest has a memorable and enjoyable stay. Knowing that we were able to provide you with a good experience from start to finish is truly rewarding for us. We look forward to welcoming you back to Bentley Hotel South Beach in the future for another excellent stay in Miami Beach. Warm regards,
2/10 Hirveä
Drilon
Matkusti ryhmän kanssa
17.5.2024
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Dirty
Drilon
Yöpyi 1 yön toukokuussa 2024
Alejandro vastasi 21.5.2024
We're genuinely appreciative of your recent stay and for taking the time to share your feedback. Your insights are incredibly valuable to us, and we're committed to making the necessary adjustments to ensure a flawless experience for our guests.
10/10 Loistava
Jorge
Matkusti perheen kanssa
17.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The property was located right across from the beach entrance. The staff went above and beyond to ensure our stay was exceptional. Shout out to Raul who made sure our vehicle was ready for a 3am departure. Will be staying here when I return to Miami.
Jorge
Yöpyi 4 yötä toukokuussa 2024
Ashleyth Chavez vastasi 20.5.2024
Thank you for taking the time to share your experience at Bentley Hotel South Beach and for your 5-star rating. We are delighted to hear that you were exceptionally satisfied with our service in all aspects, and particularly appreciated the friendliness of our staff and the world-class assistance provided by Raul our Front Desk. Your kind words are a great encouragement to our entire team. Knowing that we could answer all your questions and contribute to a memorable stay is immensely rewarding for us. Positive feedback like yours motivates us to continue offering excellent service. We look forward to welcoming you back to Bentley Hotel South Beach in the near future. Warm regards,
8/10 Hyvä
Sonya, Leesburg
Matkusti perheen kanssa
16.5.2024
Hyvää: Siisteys ja henkilökunta ja palvelu
They were doing renovations,
so it was noisy!
Sonya
Yöpyi 2 yötä toukokuussa 2024
Ashleyth Chavez vastasi 17.5.2024
Thank you for taking your time to leave a 4-star review. we appreciate you sharing your experience with us. We understand the importance of accurate information and will address this issue promptly. Our team is committed to providing the best possible experience for our guests. Thank you for bringing these concerns to our attention, and we hope to have the opportunity to exceed your expectations in the future.
10/10 Loistava
Terez Marie
Matkusti kumppanin kanssa
13.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Conveniently located on Ocean Drive across from the beach. On the strip and in walking distance from everything. Clean, nice spacious room. Pool was a decent size with a hot tub. The only thing that would make it perfect is improving the free breakfast and a bar would be perfect inside the hotel as an option besides TGI Friday’s below. Oh and don’t ask for more than 1 towel lol.
Terez Marie
Yöpyi 3 yötä toukokuussa 2024
Alejandro vastasi 15.5.2024
We're delighted to hear that you enjoyed our convenient location, spacious rooms, and pool area. Your suggestions about the breakfast and the addition of a bar are greatly appreciated, and we'll certainly consider them as we strive to improve our guests' experience. We apologize for the inconvenience regarding the towels and will address this with our housekeeping team to ensure better service in the future. We hope to welcome you back soon for an even better stay!
10/10 Loistava
Laura
13.5.2024
Hyvää: Majoituspaikan kunto ja tilat
Very nice
Laura
Yöpyi 2 yötä toukokuussa 2024
Ashleyth - Front desk vastasi 14.5.2024
Thank you for sharing your rating for Bentley Hotel South Beach. While we appreciate your positive rating, we would love to hear more about your experience and any specific feedback you may have. Your insights can help us continue to improve and provide exceptional service to our guests. We are so happy to hear that are customer service met your expectations we work hard to satisfy our guest. Hope to see you back soon!
10/10 Loistava
Jose Santos
Matkusti perheen kanssa
12.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
.
Jose Santos
Yöpyi 1 yön toukokuussa 2024
Alejandro vastasi 13.5.2024
We're thrilled to hear that you had a great experience with us. If you have any further comments or feedback to share, please feel free to reach out. We look forward to welcoming you back again soon!
6/10 OK
SHANTE
12.5.2024
SHANTE
Yöpyi 3 yötä toukokuussa 2024
Alejandro vastasi 13.5.2024
We're thrilled to hear that you had a great experience with us. If you have any further comments or feedback to share, please feel free to reach out. We look forward to welcoming you back again soon!
10/10 Loistava
Linda
Matkusti kumppanin kanssa
11.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Loved the property. Construction at the building and pool area is a down side.
Linda
Yöpyi 3 yötä toukokuussa 2024
Alejandro vastasi 13.5.2024
We're thrilled to hear that you loved the property overall. Rest assured, we're constantly striving to enhance our facilities to provide an even better experience for our guests. We appreciate your feedback and hope to welcome you back in the future for an even more enjoyable stay.
8/10 Hyvä
david curtis
Matkusti perheen kanssa
11.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Huonoa: Majoituspaikan kunto ja tilat
A lot of restaurants within easy walking distance. Ocean is across Ocean Drive about 1/4 mile.
david curtis
Yöpyi 2 yötä toukokuussa 2024
Alejandro vastasi 13.5.2024
It's fantastic to hear that you found our location convenient with plenty of dining options nearby! Being within easy walking distance to numerous restaurants definitely adds to the overall experience. And having the ocean just a short stroll away is truly a bonus. We hope you had a wonderful time exploring the area and enjoying the beautiful views. Thank you for choosing to stay with us, and we look forward to welcoming you back for another fantastic visit!
10/10 Loistava
Michal
Matkusti kumppanin kanssa
9.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff was amazing. A very pleasurable experience. I highly recommend to anyone looking for a getaway.
Michal
Yöpyi 3 yötä toukokuussa 2024
Ashleyth Chavez vastasi 20.5.2024
Thank you for sharing such a glowing review of your stay at Bentley Hotel South Beach, and for awarding us a perfect 5 out of 5 rating. We are overjoyed to know that you had a great experience with our team and our amenities. It's feedback like yours that motivates our team to continue providing outstanding service and ensuring our guests have memorable stays. We're thrilled that we were able to contribute positively to your time in Miami Beach. Looking forward to welcoming you back soon for another wonderful experience.
10/10 Loistava
GURVINDER
Matkusti ryhmän kanssa
7.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
All good
GURVINDER
Yöpyi 5 yötä toukokuussa 2024
Ashleyth - Front desk vastasi 8.5.2024
Thank you for taking the time to share your experience at Bentley Hotel South Beach and for your 5-star rating. We are delighted to hear that you were exceptionally satisfied with our service in all aspects. Your kind words are a great encouragement to our entire team. Positive feedback like yours motivates us to continue offering excellent service. We look forward to welcoming you back to Bentley Hotel South Beach in the near future. Warm regards,
10/10 Loistava
Harvey
7.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Beach
Harvey
Yöpyi 2 yötä huhtikuussa 2024
Alejandro vastasi 7.5.2024
We're thrilled to hear that you had a great experience with us. If you have any further comments or feedback to share, please feel free to reach out. We look forward to welcoming you back again soon!
6/10 OK
MICHAEL
Matkusti perheen kanssa
5.5.2024
Hyvää: Henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Old dated hotel
MICHAEL
Yöpyi 3 yötä toukokuussa 2024
Alejandro vastasi 6.5.2024
Dear Michael, We're genuinely appreciative of your recent stay and for taking the time to share your feedback. We're disappointed that we didn't fully meet your expectations. Your insights are incredibly valuable to us, and we're committed to making the necessary adjustments to ensure a flawless experience for our guests.
8/10 Hyvä
Diana
Matkusti perheen kanssa
3.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Amazing service with William at the front desk and Caesar the concierge. We had a 2 bedroom with kitchen and balcony which was fantastic for the 3 of us. Loved that we were close to the beach and volleyball. They provide bikes, beach chairs, umbrellas and coolers with ice for water which was fantastic. Downside was the construction noise as they were building a fitness area and courtyard. Overall, we loved the hotel and would come back.
Diana
Yöpyi 3 yötä huhtikuussa 2024
Alejandro vastasi 3.5.2024
It's wonderful to hear that William and Caesar provided amazing service during your stay. Having a spacious 2-bedroom suite with a kitchen and balcony sounds perfect for a group of three. The proximity to the beach and volleyball must have added to the enjoyment of your trip. It's great that the hotel provided convenient amenities like bikes, beach chairs, umbrellas, and coolers. We look forward to welcoming you back on your next visit!
8/10 Hyvä
Alyssa
Matkusti ryhmän kanssa
3.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great place for price
Alyssa
Yöpyi 3 yötä huhtikuussa 2024
Alejandro vastasi 3.5.2024
We're thrilled to hear that you had a great experience with us. If you have any further comments or feedback to share, please feel free to reach out. We look forward to welcoming you back again soon!
10/10 Loistava
Angela
3.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Angela
Yöpyi 1 yön toukokuussa 2024
Ashleyth -Front desk vastasi 5.5.2024
Thank you very much for awarding Bentley Hotel South Beach with a top rating of 5 out of 5. We are thrilled to know that your stay with us was exceptional and met your expectations. While your review is concise, We are eager to know that you were delighted with how clean the hotel was , and the location of the hotel . We hope it was the best stay that we will see again soon ! Warm Regards ,
10/10 Loistava
AIDA, Amsterdam
Matkusti kumppanin kanssa
3.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything you need is here. One of the best hotels I’ve stayed at on south beach. Clean, convenient, ocean front, and location is everything. The hotel has been renovated and they are keeping up with it. The rooms are perfect.
AIDA
Yöpyi 3 yötä huhtikuussa 2024
Alejandro vastasi 3.5.2024
It's fantastic to hear that you found everything you needed at our hotel and that it ranks among the best you've stayed at on South Beach. We take great pride in maintaining cleanliness and convenience for our guests, and being oceanfront certainly adds to the appeal. We're thrilled that you appreciate our ongoing renovations and that the rooms met your expectations perfectly. We hope to have the pleasure of welcoming you back for another enjoyable stay soon!
10/10 Loistava
Jason
Matkusti ryhmän kanssa
2.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Loved this place and the service was amazing!
Jason
Yöpyi 2 yötä huhtikuussa 2024
Alejandro vastasi 2.5.2024
We're thrilled to hear that you had a great experience with us. If you have any further comments or feedback to share, please feel free to reach out. We look forward to welcoming you back again soon!
2/10 Hirveä
Indrit
Liikematkailija
1.5.2024
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
This place is a dump; unsafe; dirty and smelly. Stay away
Indrit
Yöpyi 3 yötä huhtikuussa 2024
Alejandro vastasi 2.5.2024
We're genuinely appreciative of your recent stay and for taking the time to share your feedback. While we're thrilled to hear that you enjoyed certain aspects of your experience, we're disappointed that we didn't fully meet your expectations. Your insights are incredibly valuable to us, and we're committed to making the necessary adjustments to ensure a flawless experience for our guests.
10/10 Loistava
Kaylynn
Matkusti perheen kanssa, Matkusti pienten lasten kanssa
1.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
William was great! Will be back
Kaylynn
Yöpyi 3 yötä huhtikuussa 2024
Alejandro vastasi 2.5.2024
We're thrilled to hear that you had a great experience with us. We look forward to welcoming you back again soon!
10/10 Loistava
Camisha Latrice
Matkusti perheen kanssa, Matkusti kumppanin kanssa
1.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I always stay here when in the Miami area. I'll be back in November.
Camisha Latrice
Yöpyi 1 yön huhtikuussa 2024
Alejandro vastasi 2.5.2024
We're thrilled to hear that you had a great experience with us. We look forward to welcoming you back again soon!
8/10 Hyvä
Milana
30.4.2024
Milana
Yöpyi 4 yötä huhtikuussa 2024
Alejandro vastasi 21.5.2024
We're thrilled to hear that you had a great experience with us. If you have any further comments or feedback to share, please feel free to reach out. We look forward to welcoming you back again soon!
6/10 OK
Inna
30.4.2024
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Hotel was under renovation, which was not stated anywhere. We booked 1 bedroom ocean view suite, and instead we were placed on the 2nd floor with no ocean view and the room very old and not renovated. Hotel looked nothing like the pictures and most of the areas on the pool deck were under construction.
Inna
Yöpyi 3 yötä huhtikuussa 2024
Alejandro vastasi 1.5.2024
We appreciate you sharing your experience with us. We understand the importance of accurate information and will address this issue promptly. Our team is committed to providing the best possible experience for our guests. Thank you for bringing these concerns to our attention, and we hope to have the opportunity to exceed your expectations in the future.
10/10 Loistava
Gabriela
30.4.2024
Gabriela
Yöpyi 4 yötä huhtikuussa 2024
Ashleyth Chavez vastasi 20.5.2024
Dear Gabriela,Thank you for sharing your rating for Bentley Hotel South Beach. While we appreciate your positive rating, we would love to hear more about your experience and any specific feedback you may have. Your insights can help us continue to improve and provide exceptional service to our guests. We are so happy to hear that are customer service met your expectations we work hard to satisfy our guest. Hope to see you back soon!
8/10 Hyvä
Anthony
Matkusti kumppanin kanssa
28.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
The rooms were great! The property is in transition as they are updating, repairing and cleaning a lot of the outside and common spaces
The valet situation left a lot to be desired as we often found ourselves running late due to waiting for our car. They seemed overworked and at times distracted
Anthony
Yöpyi 6 yötä huhtikuussa 2024
Alejandro vastasi 1.5.2024
We're delighted to hear that you enjoyed your rooms! We appreciate your understanding as we work on improving and enhancing our property. Your feedback regarding the valet service is valuable, and we'll address this to ensure a smoother experience for our guests. Our team is dedicated to providing excellent service, and we'll take your comments into consideration as we continue to strive for improvement. Thank you for sharing your experience, and we look forward to welcoming you back again soon.
10/10 Loistava
Sonia
Matkusti kumppanin kanssa
27.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was close to the ocean and all the shopping and hangout spots. The staff was awesome and I can tell once the upgrades are completed it will be even better!
Sonia
Yöpyi 3 yötä huhtikuussa 2024
Alejandro vastasi 1.5.2024
We're thrilled to hear that you enjoyed our convenient location near the ocean and popular shopping areas! Thank you for your kind words about our staff—we take pride in providing excellent service. We're excited about the upgrades we have in progress, and we can't wait to share the improved experience with you in the future. Your support means a lot to us, and we look forward to welcoming you back for an even better stay!
8/10 Hyvä
Kateryna, New York
24.4.2024
Kateryna
Yöpyi 12 yötä huhtikuussa 2024
Ashleyth - Front desk vastasi 14.5.2024
Dear Kateryna ,Thank you for sharing your rating for Bentley Hotel South Beach. While we appreciate your positive rating, we would love to hear more about your experience and any specific feedback you may have. Your insights can help us continue to improve and provide exceptional service to our guests. We are so happy to hear that are customer service met your expectations we work hard to satisfy our guest. Hope to see you back soon!
10/10 Loistava
Ashley
24.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Ashley
Yöpyi 1 yön huhtikuussa 2024
Ashleyth - Front desk vastasi 27.4.2024
Dear Ashley , Thank you for sharing your rating for Bentley Hotel South Beach. While we appreciate your positive rating, we would love to hear more about your experience and any specific feedback you may have. Your insights can help us continue to improve and provide exceptional service to our guests. We are so happy to hear that are customer service met your expectations we work hard to satisfy our guest. Hope to see you back soon!
10/10 Loistava
Gwendolyn
Matkusti perheen kanssa
23.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Concierge Caesar was very friendly and there to welcome us when we arrived. Took care of our luggage and getting our car valet parked.
Our room was interestingly shaped and quite spacious . And the bed was one of the most comfortable ones we have had in a hotel. We had a room at the back of the hotel and although the view was missing the quiet more than made up for it. We would definitely go back.
Gwendolyn
Yöpyi 1 yön huhtikuussa 2024
Ashleyth - Front Desk vastasi 27.4.2024
Thank you for taking the time to share your experience at Bentley Hotel South Beach and for your 5-star rating. We are delighted to hear that you were exceptionally satisfied with our service in all aspects, and particularly appreciated the friendliness of our staff and the world-class assistance provided by Cesar our concierge. Your kind words are a great encouragement to our entire team. Knowing that we could answer all your questions and contribute to a memorable stay is immensely rewarding for us. Positive feedback like yours motivates us to continue offering excellent service. We look forward to welcoming you back to Bentley Hotel South Beach in the near future. Warm regards,
2/10 Hirveä
Sharon
22.4.2024
Hyvää: Siisteys ja henkilökunta ja palvelu
The noise was unbearable. There was construction noise and intermittent buzzing and drilling in my room 24 hours a day - I woke up to it at 6am and it was still happening every minute or 2 at 11pm. I literally paid to stay at another hotel.
Sharon
Yöpyi 4 yötä huhtikuussa 2024
Alejandro vastasi 1.5.2024
Your comfort is important to us. We understand the impact that construction noise can have on your experience and will take steps to address this issue promptly. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.
10/10 Loistava
Justyna
Matkusti pienten lasten kanssa
22.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Complementary beach towels were a nice surprice.
Justyna
Yöpyi 3 yötä huhtikuussa 2024
Ashleyth - Front desk vastasi 23.4.2024
Thank you for sharing such a positive review and for rating Bentley Hotel South Beach with a perfect 5 out of 5. We're delighted to know that you found our hotel to your liking, particularly appreciating our amenities . Your kind words are a testament to the efforts of our team in ensuring that every guest has a memorable and enjoyable stay. Knowing that we were able to provide you with a good experience from start to finish is truly rewarding for us. We look forward to welcoming you back to Bentley Hotel South Beach in the future for another excellent stay in Miami Beach. Warm regards,
6/10 OK
Kimberly
Matkusti ryhmän kanssa
22.4.2024
Hyvää: Siisteys ja henkilökunta ja palvelu
Its an older building. The room was sufficient but there is not a lot flat surfaces to place your stuff. And the fire alarm kept going off during the night. The service and staff were very friendly and accommodating.
Kimberly
Yöpyi 3 yötä huhtikuussa 2024
Ashleyth - Front desk vastasi 23.4.2024
Thank you for your positive feedback regarding Bentley Hotel South Beach. We're pleased to hear that you found the place good. We do apologize for the inconvenience regarding the fire alarm during the night it is something we worked on and hope you can come back to give us another opportunity to provide you a better stay with no noises only happiness . Warm Regards ,
10/10 Loistava
rudy
22.4.2024
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The receptionist at the front desk was very nice, helpful and personable.
rudy
Yöpyi 2 yötä huhtikuussa 2024
Ashleyth - Front desk vastasi 23.4.2024
Thank you for sharing such a positive review and for rating Bentley Hotel South Beach with a perfect 5 out of 5. We're delighted to know that you found our hotel to your liking, particularly appreciating our great excellent staff. Your kind words are a testament to the efforts of our team in ensuring that every guest has a memorable and enjoyable stay. Knowing that we were able to provide you with a good experience from start to finish is truly rewarding for us. We look forward to welcoming you back to Bentley Hotel South Beach in the future for another excellent stay in Miami Beach. Warm regards,
8/10 Hyvä
Emmanuel
Matkusti perheen kanssa
21.4.2024
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice place but renovations are happening
Emmanuel
Yöpyi 8 yötä huhtikuussa 2024
Ashleyth - Front desk vastasi 23.4.2024
Thank you for sharing your rating for Bentley Hotel South Beach. While we appreciate your rating. Your insights can help us continue to improve and provide exceptional service to our guests. We apologize for the inconvenience regarding the noise we will try our best to work on it and make our guests to feel more comfortable. We hope to have the opportunity to welcome you back in the future and provide you with a five-star experience.