Ulkouima-allas

Arvostelut: Bentley Hotel South Beach

4 out of 5
Bentley Hotel South Beach
510 Ocean Dr, Miami Beach, FL

Arvostelut

8,4

Erittäin hyvä

Arvosana 10 - Loistava. 617 kautta 1058 arvostelua" "
Arvosana 8 - Hyvä. 205 kautta 1058 arvostelua" "
Arvosana 6 - OK. 98 kautta 1058 arvostelua" "
Arvosana 4 - Huono. 49 kautta 1058 arvostelua" "
Arvosana 2 - Hirveä. 89 kautta 1058 arvostelua" "

8,8/10

Siisteys

9,0/10

Henkilökunta ja palvelu

8,0/10

Palvelut/mukavuudet

8,0/10

Majoituspaikan kunto ja tilat

8,2/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Jutta

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent authentic art deco hotel, great location. Jana, Ceasar and Eric all friendly and helpful. Beautiful boho style interior design. Sofa bed was hatdish, breakfast was minimal but great and many options nearby.
Yöpyi 3 yötä elokuussa 2023
Eric Jimenez/General Manager. vastasi 10.8.2023
Dear Jutta. Thank you for choosing the Bentley Hotel South Beach. We are very sorry you encountered these issues while staying with us, and we have taken notice of your feedback to improve our accommodations and services. We know we can make it way better, should you kindly give us another chance. Until then, warmest regards.

8/10 Hyvä

Kayle

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff amazing, very convenient location
Yöpyi 1 yön toukokuussa 2024

4/10 Huono

Michael B.

Matkusti kumppanin kanssa
Huonoa: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The property was under MAJOR renovation. They did not mention the renovation in rheir ad on Expedia. The noise , wall and floor shaking were so bad that I needed to leave the property for two days of my 7 day prepaid stay.
Yöpyi 7 yötä toukokuussa 2024

8/10 Hyvä

Brandi

Matkusti ryhmän kanssa, Matkusti perheen kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The room was clean and comfortable and very nice staff.
Yöpyi 4 yötä toukokuussa 2024
Ashleyth chavez vastasi 27.5.2024
We're delighted to hear that you appreciated our prime location and the hospitality of our staff, as well as the comfort of your room. We strive to provide each guest with a seamless and enjoyable stay, and your comments will assist us in making necessary improvements. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfactory experience. If there's anything else we can do to enhance your stay, please don't hesitate to let us know. Thank you for choosing The Bentley.

10/10 Loistava

Marquete

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The facility was very understanding and helpful to all our needs
Yöpyi 3 yötä toukokuussa 2024

10/10 Loistava

Syretha

Matkusti perheen kanssa
Staff was great! Made our birthday weekend everything! We will definitely be back….
Yöpyi 4 yötä toukokuussa 2024

2/10 Hirveä

Nino

Matkusti pienten lasten kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Definitely not what we expected, very outdated the pool close at 6 PM. We had no hot water. They put a $300 hold on your credit card as well as charge you $58 to park your car. For the money we paid it’s definitely not worth it.
Yöpyi 1 yön toukokuussa 2024
Ashleyth chavez vastasi 25.5.2024
We're genuinely appreciative of your recent stay and for taking the time to share your feedback. Your insights are incredibly valuable to us, and we're committed to making the necessary adjustments to ensure a flawless experience for our guest .

6/10 OK

Mathew

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 3 yötä toukokuussa 2024
Alejandro vastasi 24.5.2024
We're genuinely appreciative of your recent stay and for taking the time to share your feedback. While we're thrilled to hear that you enjoyed certain aspects of your experience, we're disappointed that we didn't fully meet your expectations. Your insights are incredibly valuable to us, and we're committed to making the necessary adjustments to ensure a flawless experience for our guests.

10/10 Loistava

Pam

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Ashleyth Chavez vastasi 24.5.2024
Thank you for sharing your rating for Bentley Hotel South Beach. While we appreciate your positive rating, we would love to hear more about your experience and any specific feedback you may have. Your insights can help us continue to improve and provide exceptional service to our guests. We are so happy to hear that are customer service met your expectations we work hard to satisfy our guest. Hope to see you back soon!

10/10 Loistava

Temeka

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Ocean view , spacious room ,short walk to the beach ,dining all within reach.Free bike rental ,and the doorman to greet me entering and exiting the property. I really didn't need to rent a car. from the airpot. I would definitely like to stay there again.
Yöpyi 3 yötä toukokuussa 2024
Alejandro vastasi 22.5.2024
It's great to know that our complimentary bike rental and friendly doorman added to your positive experience. We strive to provide all the amenities our guests need for a relaxing and enjoyable stay, and we're thrilled you found that you didn't need to rent a car. We look forward to welcoming you back on your next visit!

8/10 Hyvä

Natalya Renee

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
I loved the staff and service however the fridge in our room stopped working and maintenance was not able to fix it.
Yöpyi 4 yötä toukokuussa 2024
Ashleyth Chavez vastasi 20.5.2024
Dear Natalya , Thank you for your positive feedback regarding Bentley Hotel South Beach. We're pleased to hear that you found the place good. We do apologize for the inconvenience regarding the fridge not functioning during the night it is something we worked on and hope you can come back to give us another opportunity to provide you a better stay with no noises only happiness . Warm Regards ,

10/10 Loistava

Ucopia

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I love the location and the cleanliness of the room. Staff were helpful and the room was cleaned everyday.
Yöpyi 5 yötä maaliskuussa 2024
Ashleyth Chavez vastasi 20.5.2024
We're delighted to hear that we exceeded your expectations during your stay! Providing clean and beautifully renovated rooms is a top priority for us, and we're thrilled that you found your accommodations spacious and comfortable. Your satisfaction with the cleanliness and comfort of your room is incredibly important to us, as we strive to create a welcoming environment for all our guests. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another enjoyable visit soon!

10/10 Loistava

vanessa

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
best hotel.
Yöpyi 3 yötä toukokuussa 2024
Ashleyth Chavez vastasi 20.5.2024
Thank you for sharing your rating for Bentley Hotel South Beach. While we appreciate your positive rating, we would love to hear more about your experience and any specific feedback you may have. Your insights can help us continue to improve and provide exceptional service to our guests. We are so happy to hear that are customer service met your expectations we work hard to satisfy our guest. Hope to see you back soon!

2/10 Hirveä

Georgette, Miami

Matkusti perheen kanssa
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This property is under construction! The lobby is the size of a closet. The pictures are not anything you will see when you get there. Beware!
Yöpyi 2 yötä toukokuussa 2024
Ashleyth Chavez vastasi 20.5.2024
Your comfort is important to us. We understand the impact that construction noise can have on your experience and will take steps to address this issue promptly. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

10/10 Loistava

Freiby

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Awesome and convenient
Yöpyi 2 yötä toukokuussa 2024
Ashleyth Chavez vastasi 19.5.2024
Thank you for sharing your rating for Bentley Hotel South Beach. While we appreciate your positive rating, we would love to hear more about your experience and any specific feedback you may have. Your insights can help us continue to improve and provide exceptional service to our guests. We are so happy to hear that are customer service met your expectations we work hard to satisfy our guest. Hope to see you back soon!

10/10 Loistava

Syandene

Matkusti kumppanin kanssa
I loved my stay ,thank you again
Yöpyi 3 yötä toukokuussa 2024
Ashleyth Chavez vastasi 19.5.2024
Thank you for sharing such a positive review and for rating Bentley Hotel South Beach with a perfect 5 out of 5. We're delighted to know that you found our hotel to your liking. Your kind words are a testament to the efforts of our team in ensuring that every guest has a memorable and enjoyable stay. Knowing that we were able to provide you with a good experience from start to finish is truly rewarding for us. We look forward to welcoming you back to Bentley Hotel South Beach in the future for another excellent stay in Miami Beach. Warm regards,

2/10 Hirveä

Drilon

Matkusti ryhmän kanssa
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Dirty
Yöpyi 1 yön toukokuussa 2024
Alejandro vastasi 21.5.2024
We're genuinely appreciative of your recent stay and for taking the time to share your feedback. Your insights are incredibly valuable to us, and we're committed to making the necessary adjustments to ensure a flawless experience for our guests.

10/10 Loistava

Jorge

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The property was located right across from the beach entrance. The staff went above and beyond to ensure our stay was exceptional. Shout out to Raul who made sure our vehicle was ready for a 3am departure. Will be staying here when I return to Miami.
Yöpyi 4 yötä toukokuussa 2024
Ashleyth Chavez vastasi 20.5.2024
Thank you for taking the time to share your experience at Bentley Hotel South Beach and for your 5-star rating. We are delighted to hear that you were exceptionally satisfied with our service in all aspects, and particularly appreciated the friendliness of our staff and the world-class assistance provided by Raul our Front Desk. Your kind words are a great encouragement to our entire team. Knowing that we could answer all your questions and contribute to a memorable stay is immensely rewarding for us. Positive feedback like yours motivates us to continue offering excellent service. We look forward to welcoming you back to Bentley Hotel South Beach in the near future. Warm regards,

8/10 Hyvä

Sonya, Leesburg

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
They were doing renovations, so it was noisy!
Yöpyi 2 yötä toukokuussa 2024
Ashleyth Chavez vastasi 17.5.2024
Thank you for taking your time to leave a 4-star review. we appreciate you sharing your experience with us. We understand the importance of accurate information and will address this issue promptly. Our team is committed to providing the best possible experience for our guests. Thank you for bringing these concerns to our attention, and we hope to have the opportunity to exceed your expectations in the future.

10/10 Loistava

Terez Marie

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Conveniently located on Ocean Drive across from the beach. On the strip and in walking distance from everything. Clean, nice spacious room. Pool was a decent size with a hot tub. The only thing that would make it perfect is improving the free breakfast and a bar would be perfect inside the hotel as an option besides TGI Friday’s below. Oh and don’t ask for more than 1 towel lol.
Yöpyi 3 yötä toukokuussa 2024
Alejandro vastasi 15.5.2024
We're delighted to hear that you enjoyed our convenient location, spacious rooms, and pool area. Your suggestions about the breakfast and the addition of a bar are greatly appreciated, and we'll certainly consider them as we strive to improve our guests' experience. We apologize for the inconvenience regarding the towels and will address this with our housekeeping team to ensure better service in the future. We hope to welcome you back soon for an even better stay!

10/10 Loistava

Laura

Hyvää: Majoituspaikan kunto ja tilat
Very nice
Yöpyi 2 yötä toukokuussa 2024
Ashleyth - Front desk vastasi 14.5.2024
Thank you for sharing your rating for Bentley Hotel South Beach. While we appreciate your positive rating, we would love to hear more about your experience and any specific feedback you may have. Your insights can help us continue to improve and provide exceptional service to our guests. We are so happy to hear that are customer service met your expectations we work hard to satisfy our guest. Hope to see you back soon!

10/10 Loistava

Jose Santos

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
.
Yöpyi 1 yön toukokuussa 2024
Alejandro vastasi 13.5.2024
We're thrilled to hear that you had a great experience with us. If you have any further comments or feedback to share, please feel free to reach out. We look forward to welcoming you back again soon!

6/10 OK

SHANTE

Yöpyi 3 yötä toukokuussa 2024
Alejandro vastasi 13.5.2024
We're thrilled to hear that you had a great experience with us. If you have any further comments or feedback to share, please feel free to reach out. We look forward to welcoming you back again soon!

10/10 Loistava

Linda

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Loved the property. Construction at the building and pool area is a down side.
Yöpyi 3 yötä toukokuussa 2024
Alejandro vastasi 13.5.2024
We're thrilled to hear that you loved the property overall. Rest assured, we're constantly striving to enhance our facilities to provide an even better experience for our guests. We appreciate your feedback and hope to welcome you back in the future for an even more enjoyable stay.

8/10 Hyvä

david curtis

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Huonoa: Majoituspaikan kunto ja tilat
A lot of restaurants within easy walking distance. Ocean is across Ocean Drive about 1/4 mile.
Yöpyi 2 yötä toukokuussa 2024
Alejandro vastasi 13.5.2024
It's fantastic to hear that you found our location convenient with plenty of dining options nearby! Being within easy walking distance to numerous restaurants definitely adds to the overall experience. And having the ocean just a short stroll away is truly a bonus. We hope you had a wonderful time exploring the area and enjoying the beautiful views. Thank you for choosing to stay with us, and we look forward to welcoming you back for another fantastic visit!

10/10 Loistava

Michal

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff was amazing. A very pleasurable experience. I highly recommend to anyone looking for a getaway.
Yöpyi 3 yötä toukokuussa 2024
Ashleyth Chavez vastasi 20.5.2024
Thank you for sharing such a glowing review of your stay at Bentley Hotel South Beach, and for awarding us a perfect 5 out of 5 rating. We are overjoyed to know that you had a great experience with our team and our amenities. It's feedback like yours that motivates our team to continue providing outstanding service and ensuring our guests have memorable stays. We're thrilled that we were able to contribute positively to your time in Miami Beach. Looking forward to welcoming you back soon for another wonderful experience.

10/10 Loistava

GURVINDER

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
All good
Yöpyi 5 yötä toukokuussa 2024
Ashleyth - Front desk vastasi 8.5.2024
Thank you for taking the time to share your experience at Bentley Hotel South Beach and for your 5-star rating. We are delighted to hear that you were exceptionally satisfied with our service in all aspects. Your kind words are a great encouragement to our entire team. Positive feedback like yours motivates us to continue offering excellent service. We look forward to welcoming you back to Bentley Hotel South Beach in the near future. Warm regards,

10/10 Loistava

Harvey

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Beach
Yöpyi 2 yötä huhtikuussa 2024
Alejandro vastasi 7.5.2024
We're thrilled to hear that you had a great experience with us. If you have any further comments or feedback to share, please feel free to reach out. We look forward to welcoming you back again soon!

6/10 OK

MICHAEL

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Old dated hotel
Yöpyi 3 yötä toukokuussa 2024
Alejandro vastasi 6.5.2024
Dear Michael, We're genuinely appreciative of your recent stay and for taking the time to share your feedback. We're disappointed that we didn't fully meet your expectations. Your insights are incredibly valuable to us, and we're committed to making the necessary adjustments to ensure a flawless experience for our guests.

8/10 Hyvä

Diana

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Amazing service with William at the front desk and Caesar the concierge. We had a 2 bedroom with kitchen and balcony which was fantastic for the 3 of us. Loved that we were close to the beach and volleyball. They provide bikes, beach chairs, umbrellas and coolers with ice for water which was fantastic. Downside was the construction noise as they were building a fitness area and courtyard. Overall, we loved the hotel and would come back.
Yöpyi 3 yötä huhtikuussa 2024
Alejandro vastasi 3.5.2024
It's wonderful to hear that William and Caesar provided amazing service during your stay. Having a spacious 2-bedroom suite with a kitchen and balcony sounds perfect for a group of three. The proximity to the beach and volleyball must have added to the enjoyment of your trip. It's great that the hotel provided convenient amenities like bikes, beach chairs, umbrellas, and coolers. We look forward to welcoming you back on your next visit!

8/10 Hyvä

Alyssa

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great place for price
Yöpyi 3 yötä huhtikuussa 2024
Alejandro vastasi 3.5.2024
We're thrilled to hear that you had a great experience with us. If you have any further comments or feedback to share, please feel free to reach out. We look forward to welcoming you back again soon!

10/10 Loistava

Angela

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Ashleyth -Front desk vastasi 5.5.2024
Thank you very much for awarding Bentley Hotel South Beach with a top rating of 5 out of 5. We are thrilled to know that your stay with us was exceptional and met your expectations. While your review is concise, We are eager to know that you were delighted with how clean the hotel was , and the location of the hotel . We hope it was the best stay that we will see again soon ! Warm Regards ,

10/10 Loistava

AIDA, Amsterdam

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything you need is here. One of the best hotels I’ve stayed at on south beach. Clean, convenient, ocean front, and location is everything. The hotel has been renovated and they are keeping up with it. The rooms are perfect.
Yöpyi 3 yötä huhtikuussa 2024
Alejandro vastasi 3.5.2024
It's fantastic to hear that you found everything you needed at our hotel and that it ranks among the best you've stayed at on South Beach. We take great pride in maintaining cleanliness and convenience for our guests, and being oceanfront certainly adds to the appeal. We're thrilled that you appreciate our ongoing renovations and that the rooms met your expectations perfectly. We hope to have the pleasure of welcoming you back for another enjoyable stay soon!

10/10 Loistava

Jason

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Loved this place and the service was amazing!
Yöpyi 2 yötä huhtikuussa 2024
Alejandro vastasi 2.5.2024
We're thrilled to hear that you had a great experience with us. If you have any further comments or feedback to share, please feel free to reach out. We look forward to welcoming you back again soon!

2/10 Hirveä

Indrit

Liikematkailija
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
This place is a dump; unsafe; dirty and smelly. Stay away
Yöpyi 3 yötä huhtikuussa 2024
Alejandro vastasi 2.5.2024
We're genuinely appreciative of your recent stay and for taking the time to share your feedback. While we're thrilled to hear that you enjoyed certain aspects of your experience, we're disappointed that we didn't fully meet your expectations. Your insights are incredibly valuable to us, and we're committed to making the necessary adjustments to ensure a flawless experience for our guests.

10/10 Loistava

Kaylynn

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
William was great! Will be back
Yöpyi 3 yötä huhtikuussa 2024
Alejandro vastasi 2.5.2024
We're thrilled to hear that you had a great experience with us. We look forward to welcoming you back again soon!

10/10 Loistava

Camisha Latrice

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I always stay here when in the Miami area. I'll be back in November.
Yöpyi 1 yön huhtikuussa 2024
Alejandro vastasi 2.5.2024
We're thrilled to hear that you had a great experience with us. We look forward to welcoming you back again soon!

8/10 Hyvä

Milana

Yöpyi 4 yötä huhtikuussa 2024
Alejandro vastasi 21.5.2024
We're thrilled to hear that you had a great experience with us. If you have any further comments or feedback to share, please feel free to reach out. We look forward to welcoming you back again soon!

6/10 OK

Inna

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Hotel was under renovation, which was not stated anywhere. We booked 1 bedroom ocean view suite, and instead we were placed on the 2nd floor with no ocean view and the room very old and not renovated. Hotel looked nothing like the pictures and most of the areas on the pool deck were under construction.
Yöpyi 3 yötä huhtikuussa 2024
Alejandro vastasi 1.5.2024
We appreciate you sharing your experience with us. We understand the importance of accurate information and will address this issue promptly. Our team is committed to providing the best possible experience for our guests. Thank you for bringing these concerns to our attention, and we hope to have the opportunity to exceed your expectations in the future.

10/10 Loistava

Gabriela

Yöpyi 4 yötä huhtikuussa 2024
Ashleyth Chavez vastasi 20.5.2024
Dear Gabriela,Thank you for sharing your rating for Bentley Hotel South Beach. While we appreciate your positive rating, we would love to hear more about your experience and any specific feedback you may have. Your insights can help us continue to improve and provide exceptional service to our guests. We are so happy to hear that are customer service met your expectations we work hard to satisfy our guest. Hope to see you back soon!

8/10 Hyvä

Anthony

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
The rooms were great! The property is in transition as they are updating, repairing and cleaning a lot of the outside and common spaces The valet situation left a lot to be desired as we often found ourselves running late due to waiting for our car. They seemed overworked and at times distracted
Yöpyi 6 yötä huhtikuussa 2024
Alejandro vastasi 1.5.2024
We're delighted to hear that you enjoyed your rooms! We appreciate your understanding as we work on improving and enhancing our property. Your feedback regarding the valet service is valuable, and we'll address this to ensure a smoother experience for our guests. Our team is dedicated to providing excellent service, and we'll take your comments into consideration as we continue to strive for improvement. Thank you for sharing your experience, and we look forward to welcoming you back again soon.

10/10 Loistava

Sonia

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was close to the ocean and all the shopping and hangout spots. The staff was awesome and I can tell once the upgrades are completed it will be even better!
Yöpyi 3 yötä huhtikuussa 2024
Alejandro vastasi 1.5.2024
We're thrilled to hear that you enjoyed our convenient location near the ocean and popular shopping areas! Thank you for your kind words about our staff—we take pride in providing excellent service. We're excited about the upgrades we have in progress, and we can't wait to share the improved experience with you in the future. Your support means a lot to us, and we look forward to welcoming you back for an even better stay!

8/10 Hyvä

Kateryna, New York

Yöpyi 12 yötä huhtikuussa 2024
Ashleyth - Front desk vastasi 14.5.2024
Dear Kateryna ,Thank you for sharing your rating for Bentley Hotel South Beach. While we appreciate your positive rating, we would love to hear more about your experience and any specific feedback you may have. Your insights can help us continue to improve and provide exceptional service to our guests. We are so happy to hear that are customer service met your expectations we work hard to satisfy our guest. Hope to see you back soon!

10/10 Loistava

Ashley

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Ashleyth - Front desk vastasi 27.4.2024
Dear Ashley , Thank you for sharing your rating for Bentley Hotel South Beach. While we appreciate your positive rating, we would love to hear more about your experience and any specific feedback you may have. Your insights can help us continue to improve and provide exceptional service to our guests. We are so happy to hear that are customer service met your expectations we work hard to satisfy our guest. Hope to see you back soon!

10/10 Loistava

Gwendolyn

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Concierge Caesar was very friendly and there to welcome us when we arrived. Took care of our luggage and getting our car valet parked. Our room was interestingly shaped and quite spacious . And the bed was one of the most comfortable ones we have had in a hotel. We had a room at the back of the hotel and although the view was missing the quiet more than made up for it. We would definitely go back.
Yöpyi 1 yön huhtikuussa 2024
Ashleyth - Front Desk vastasi 27.4.2024
Thank you for taking the time to share your experience at Bentley Hotel South Beach and for your 5-star rating. We are delighted to hear that you were exceptionally satisfied with our service in all aspects, and particularly appreciated the friendliness of our staff and the world-class assistance provided by Cesar our concierge. Your kind words are a great encouragement to our entire team. Knowing that we could answer all your questions and contribute to a memorable stay is immensely rewarding for us. Positive feedback like yours motivates us to continue offering excellent service. We look forward to welcoming you back to Bentley Hotel South Beach in the near future. Warm regards,

2/10 Hirveä

Sharon

Hyvää: Siisteys ja henkilökunta ja palvelu
The noise was unbearable. There was construction noise and intermittent buzzing and drilling in my room 24 hours a day - I woke up to it at 6am and it was still happening every minute or 2 at 11pm. I literally paid to stay at another hotel.
Yöpyi 4 yötä huhtikuussa 2024
Alejandro vastasi 1.5.2024
Your comfort is important to us. We understand the impact that construction noise can have on your experience and will take steps to address this issue promptly. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

10/10 Loistava

Justyna

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Complementary beach towels were a nice surprice.
Yöpyi 3 yötä huhtikuussa 2024
Ashleyth - Front desk vastasi 23.4.2024
Thank you for sharing such a positive review and for rating Bentley Hotel South Beach with a perfect 5 out of 5. We're delighted to know that you found our hotel to your liking, particularly appreciating our amenities . Your kind words are a testament to the efforts of our team in ensuring that every guest has a memorable and enjoyable stay. Knowing that we were able to provide you with a good experience from start to finish is truly rewarding for us. We look forward to welcoming you back to Bentley Hotel South Beach in the future for another excellent stay in Miami Beach. Warm regards,

6/10 OK

Kimberly

Matkusti ryhmän kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Its an older building. The room was sufficient but there is not a lot flat surfaces to place your stuff. And the fire alarm kept going off during the night. The service and staff were very friendly and accommodating.
Yöpyi 3 yötä huhtikuussa 2024
Ashleyth - Front desk vastasi 23.4.2024
Thank you for your positive feedback regarding Bentley Hotel South Beach. We're pleased to hear that you found the place good. We do apologize for the inconvenience regarding the fire alarm during the night it is something we worked on and hope you can come back to give us another opportunity to provide you a better stay with no noises only happiness . Warm Regards ,

10/10 Loistava

rudy

Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The receptionist at the front desk was very nice, helpful and personable.
Yöpyi 2 yötä huhtikuussa 2024
Ashleyth - Front desk vastasi 23.4.2024
Thank you for sharing such a positive review and for rating Bentley Hotel South Beach with a perfect 5 out of 5. We're delighted to know that you found our hotel to your liking, particularly appreciating our great excellent staff. Your kind words are a testament to the efforts of our team in ensuring that every guest has a memorable and enjoyable stay. Knowing that we were able to provide you with a good experience from start to finish is truly rewarding for us. We look forward to welcoming you back to Bentley Hotel South Beach in the future for another excellent stay in Miami Beach. Warm regards,

8/10 Hyvä

Emmanuel

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice place but renovations are happening
Yöpyi 8 yötä huhtikuussa 2024
Ashleyth - Front desk vastasi 23.4.2024
Thank you for sharing your rating for Bentley Hotel South Beach. While we appreciate your rating. Your insights can help us continue to improve and provide exceptional service to our guests. We apologize for the inconvenience regarding the noise we will try our best to work on it and make our guests to feel more comfortable. We hope to have the opportunity to welcome you back in the future and provide you with a five-star experience.