Dear Markku, Though we are grateful you chose us to host your stay, we regret that you didn't have the visit you expected and deserved. What you have described does not convey the high-quality standards we strive to uphold, and we are sincerely sorry about the inconveniences you encountered with our accommodations and service. Cleanliness is one of our top priorities and will be discussed thoroughly as we make the appropriate changes. Thank you for bringing your concerns to our attention, and we hope you consider staying with us again in the future for a better visit. Sincerely, Martin Smith, General Manager

Thank you for being our guest at Eden Roc Miami Beach and taking the time to share your comments. We are delighted to know you were impressed with our service and look forward to welcoming you back again soon. Our team works hard to ensure our guests have a wonderful experience. Apologies for the inconvenience with the smell of the hallways. We hope you will give us another opportunity. Sincerely

Thank you for taking the time to leave us your feedback. We can't wait to welcome you back to Eden Roc Miami Beach. Our team hopes to see you again soon for another memorable stay. Sincerely,

Dear Luiggber, Thank you for your feedback, we are happy to learn that you enjoyed your stay with us. We look forward to welcoming you back. Kind regards,

Dear Trey, We are very happy to learn that you enjoyed your stay and the spa, we will take your feedback into consideration and pass it along to the appropriate areas. We look forward to welcoming you back.

Dear Rodolfo, Thank you for taking the time to give us your feedback, we are delighted to know you enjoyed the lofts. We look forward to welcoming you back

Thank you for your glowing review. We're looking forward to your next visit and the opportunity to exceed your expectations once again. Sincerely,

Thank you for being our guest at Eden Roc Miami Beach and taking the time to share your comments. Our team works hard to ensure our guests have a wonderful experience. We hope to see you soon and will give us another opportunity to show you how amazing our hotel truly is. Apologies for any inconvenience. Sincerely

Thank you for your glowing review. We're looking forward to your next visit and the opportunity to exceed your expectations once again. Sincerely,

Thank you for being our guest at Eden Roc Miami Beach. We look forward to welcoming you back for another amazing visit. Sincerely,

Dear Julianna, Thank you for taking the time to rate your stay with us. We look forward to welcoming you back.

Thank you for taking the time to leave us your feedback. We can't wait to welcome you back to Eden Roc Miami Beach, your home away from home. Sincerely,

Thank you for taking the time to leave us your feedback. We can't wait to welcome you back to Eden Roc Miami Beach. Our team hopes to see you again soon for another memorable stay. Sincerely,

Thank you for being our guest and taking a moment to share your feedback. We are really sorry to know you left disappointed. Please know that we do everything we can to make sure our guests have the stay they were expecting. We hope you understand and will give us another opportunity to show you just how amazing our hotel truly is. Sincerely,

Thank you for staying with us, and thank you for the great review. We hope to see you again soon.

Thank you for staying with us, and thank you for the great review. We hope to see you again soon.

Thank you for staying with us, and thank you for the great review. We hope to see you again soon.

Thank you for taking the time to leave us your feedback. We can't wait to welcome you back to Eden Roc Miami Beach. Our team hopes to see you again soon for another memorable stay. Sincerely,

Thank you for being our guest at Eden Roc Miami Beach and taking the time to share your comments. Our team works hard to ensure our guests have a wonderful experience. Apologies for the inconvenience with the bottle of water and the Ice. We will be sure to review with our team as we continue to make improvements. We hope you will give us another opportunity. Sincerely

Thank you for staying with us, and thank you for the great review. We hope to see you again soon.

Thank you for being our guest. Our team works hard to ensure our guests have a wonderful experience. It's unfortunate to see that your stay wasn't what you had hoped it would be. Please accept our apologies. We'll work diligently to do better, and we hope to have a chance to earn your confidence in the future. Sincerely,

Thank you for being our guest at Eden Roc Miami Beach. We look forward to welcoming you back for another amazing visit. Sincerely,

Thank you for taking the time to leave us your feedback. We can't wait to welcome you back to Eden Roc Miami Beach, your home away from home. Sincerely,

Thank you for being our guest and for taking a moment to share your feedback. Our team works hard to ensure our guests have a wonderful experience, so we are sorry to hear you had some disappointments. We will be sure to review with our team as we continue to make improvements, and we hope to have a chance to earn your confidence in the future. Sincerely,

Thank you for your kind words. We're delighted you had an amazing stay and that everything met your expectations. We look forward to welcoming you back for another wonderful stay in the future. Sincerely,

Dear Betsy,We are so happy to hear that Eden Roc Miami Beach is your favorite hotel in Miami! Your continued loyalty means a lot to us, and we strive to create a consistently great experience for all our guests. Thank you for choosing us again and again and we look forward to your next stay with us soon!Sincerely,Maria VilchezEden RocHotel Manager

Thank you for being our guest at Eden Roc Miami Beach and taking the time to share your feedback. We are delighted to know you were impressed with our service and look forward to welcoming you back again soon. Sincerely,

Dear Ellana,Wow! We're so happy to hear you loved your stay with us at Eden Roc Miami Beach! Our team strives to create a welcoming and enjoyable experience for all our guests. We look forward to welcoming you back for another amazing stay!Sincerely,Maria VilchezEden RocHotel Manager

Thank you for your glowing review. We're looking forward to your next visit and the opportunity to exceed your expectations once again. Sincerely,

Dear Sabrina, Wow! We are so happy to hear that! Your positive feedback truly brightens our day. Thank you for choosing Eden Roc Miami Beach to be your home away from home and we look forward to welcoming you back again soon!Sincerely,Maria VilchezEden RocHotel Manager

Dear Zachary,Thank you for your glowing review and perfect rating! It was truly a pleasure having you as our guest, and we're thrilled you thoroughly enjoyed your experience. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again!Sincerely,Maria VilchezEden RocHotel Manager

Dear Natalie,Awesome! Thank you for leaving your fantastic review. At Eden Roc Miami Beach, we strive to wow every guest and provide a fabulous getaway for everyone. We're ecstatic to learn that you had an amazing stay and had the chance to visit the beach, relax at our pools, and meet our friendly team members. It was an absolute pleasure to welcome you, and we are looking forward to dazzling you once again on your next stay!Sincerely,Maria VilchezEden RocHotel Manager

Thank you for staying with us, and for this great review. We hope to see you again soon. We apologize for the difficulties with the umbrellas and parking.

Thank you for staying with us, and for this great review! We hope to see you again soon!

Thank you for staying with us, and for this great review. We hope to see you again soon.

Dear Rebeca,We're so happy to know that you had a great time with us overall, and we trust that everything was in order for your stay. Thank you so much for the perfect rating, and we hope to see you again soon. Sincerely,Maria VilchezEden RocHotel Manager

Thank you for staying with us, and for the phenomenal review. We hope to see you again soon!

Thank you for staying with us, and for this great review! We hope to see you again soon!

Thank you for staying with us. I apologize that your stay didn't exceed expectations.

Thank you for staying with us, and for the phenomenal review. We hope to see you again soon!

Thank you for staying with us, and for the phenomenal review. We hope to see you again soon!

Thank you for staying with us. I'm sorry the outlets were unsatisfactory. I'll be passing along your feedback to them.

Dear Brenda,Thank you for leaving your amazing review! Indeed, the views are beautiful, and we're glad they helped make your stay at Eden Roc Miami Beach all the more memorable. It's also super cool to know that our friendly staff and inviting pools added to your experience. The next time you're in the area, please come see us again for another terrific stay.Sincerely,Maria VilchezEden RocHotel Manager

Dear Brenda,Thank you for your loyalty and for choosing us as your favorite place to stay in Miami Beach. We're thrilled you had an awesome stay with us, and our team can't wait to welcome you back!Sincerely,Maria VilchezEden RocHotel Manager

Thank you for being our guest and for taking a moment to share your feedback. Our team works hard to ensure our guests have a wonderful experience, so we are so sorry to see you had some disappointments. We will be sure to review with our team as we continue to make improvements. Sincerely,

Thank you for being our guest and for taking a moment to share your feedback. Our team works hard to ensure our guests have a wonderful experience, so we are sorry to hear you had some disappointments. We will be sure to review with our team as we continue to make improvements. Sincerely,

Thank you for being our guest and taking a moment to share your feedback. We are really sorry to know you left disappointed. Please know that we do everything we can to make sure our guests have the stay they were expecting. We hope you understand and will give us another opportunity to show you just how amazing our hotel truly is. Sincerely,

Thank you for being our guest and for taking a moment to share your feedback. Our team works hard to ensure our guests have a wonderful experience, so we are sorry to see you had some disappointments. We will be sure to review with our team as we continue to make improvements. Sincerely,

Edwin,Thanks for staying with us, and for the wonderful score! We hope to see you again soon.

Good Evening Franziska. We're thankful you stayed with us, and wished we had gotten an opportunity to improve your stay with us. Thank you for spending time giving us feedback.