Ulkopuoli

Arvostelut: Hilton Garden Inn Miami Brickell South

3 out of 5
Hilton Garden Inn Miami Brickell South
2500 Brickell Ave, Miami, FL

Arvostelut

7,2

Hyvä

Arvosana 10 - Loistava. 324 kautta 1003 arvostelua" "
Arvosana 8 - Hyvä. 290 kautta 1003 arvostelua" "
Arvosana 6 - OK. 156 kautta 1003 arvostelua" "
Arvosana 4 - Huono. 119 kautta 1003 arvostelua" "
Arvosana 2 - Hirveä. 114 kautta 1003 arvostelua" "

7,8/10

Siisteys

7,8/10

Henkilökunta ja palvelu

7,6/10

Palvelut/mukavuudet

7,0/10

Majoituspaikan kunto ja tilat

8,2/10

Ympäristöystävällisyys

Arvostelut

6/10 OK

Anu, Paattinen

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys
Hieman sivussa palveluista ja remontti kesken, kiva uima-allas.
Yöpyi 3 yötä kesäkuussa 2017
RS vastasi 29.6.2017
Ensinnäkin haluaisin pyytää anteeksi mahdollisista tiloista, joita olette kokeneet täällä Hotel Urbanossa. Haluan vakuuttaa teille, että palvelu on äärimmäisen tärkeää meille. Haluamme kutsua sinut takaisin, kun löydät itsesi Miamissa seuraavaksi, ota yhteyttä meihin, jotta voisimme vakuuttaa teidät huolta.

10/10 Loistava

Renata

Yöpyi 2 yötä toukokuussa 2024
Front Desk vastasi 16.5.2024
Greetings,Thank you for choosing the Hilton Garden Inn Miami Brickell. I am so glad you hear you enjoyed your stay with us. We strive on delivering exceptional service and we are glad we were able to deliver. We hope to welcome you back soon!

10/10 Loistava

Luis, West Vancouver

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
All good
Yöpyi 1 yön maaliskuussa 2024
Front Desk vastasi 8.4.2024
Thank you for choosing the Hilton Garden Inn Miami Brickell. We are so glad to hear that you enjoyed your stay with us. We strive in delivering memorable experiences. We hope to have the opportunity to welcome you back soon!

6/10 OK

Roberto, Panama

Matkusti kumppanin kanssa
Hyvää: Siisteys
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
el hotel es viejo, sin embargo los cuartos son relativamente nuevos. El hotel no tiene muchas amenidades. El aire acondicionado del cuarto hace mucho reuido y nos toco un cuarto hacia la calle con mucho trafico y ruido. Baño muy chico.
Yöpyi 5 yötä maaliskuussa 2024
Front Desk vastasi 3.4.2024
Gracias por elegir el Hilton Garden Inn Miami Brickell. Le agradecemos que se haya tomado el tiempo de compartir sus comentarios y nos aseguraremos de transmitir sus comentarios al departamento necesario para abordar los problemas que experimentó durante su estadía. Esperamos tener la oportunidad de darle la bienvenida pronto.

8/10 Hyvä

Jessica Palma

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 5 yötä maaliskuussa 2024
Front Desk vastasi 31.3.2024
Dear Jessica,Thank you for taking the time to share your experience with us. We are so glad to hear you enjoyed your stay with us. We hope tto welcome you back soon.

10/10 Loistava

Jonathan

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
the convenience of having the train station about a five minute walk made it a great place to stay for ultra. it’s really quiet and quick to get to if driving or ubering. also really clean and the staff was really friendly.
Yöpyi 5 yötä maaliskuussa 2024
Front Desk vastasi 27.3.2024
Jonathan, Thank you for choosing the Hilton Garden Inn Miami Brickell. We are so happy to hear that you enjoyed your stay during Ultra! We value your feedback and hope to have the opportunity to welcome you back soon!

10/10 Loistava

June

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very nice hotel.
Yöpyi 2 yötä maaliskuussa 2024
Front Desk vastasi 13.3.2024
Thank you for choosing the Hilton Garden Inn Miami Brickell for your recent stay. We are so glad to hear you enjoyed your stay with us and we hope to welcome you back soon!

10/10 Loistava

Janice

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We enjoyed walking around the area. There are some great spots to check out. The check in process was great and the personnel for the desk, rooms and bar area were wonderful.
Yöpyi 1 yön tammikuussa 2024
Chantal Russo | General Manager vastasi 7.3.2024
Warm Greetings!Thank you for your time in providing feedback regarding your stay with us. We are thrilled to hear that your experience was delightful, including the team members interaction during your time at our Hotel. We appreciate your business and look forward to possibly having you again as our guest.Yours in Hospitality,

8/10 Hyvä

Rhonda Kay

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Close to cruise terminal and offered a shuttle.
Yöpyi 1 yön helmikuussa 2024
Chantal Russo | General Manager vastasi 7.3.2024
Warm Greetings!Thank you for taking the time to provide us with a survey regarding your experience with us. We appreciate your business and hope to have you back again as a guest to our property.Yours in Hospitality,

4/10 Huono

Tammi

Matkusti pienten lasten kanssa
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Upon check-in the lady at the desk was rude and unfriendly. Once we got to the room we had a toilet that didn’t flush and the room was very dark. Went back down to the front desk, the lady was still rude and didn’t appear to care. She stated I needed to wait for maintenance, after waiting on maintenance for an hour I went back down to complain again. This time I just begged to be moved instead of waiting again. She finally agreed. Once we get to the new room with all of our belongings including groceries the refrigerator doesn’t work. Smh. She said there was nothing she could do. Just all around frustrating.
Yöpyi 1 yön tammikuussa 2024
Chantal Russo | General Manager vastasi 7.3.2024
Warm Greetings!Thank you for your time taken to provide us with your feedback. We truly appreciate your patience throughout your experience at our Hotel. We have taken this information into consideration and assure you to take the necessary steps into training our team during such incidents. For your next visit to Miami, FL, please reach out directly so we may take the opportunity to rectify this situation.Yours in Hospitality,

10/10 Loistava

Kristi

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staying for work. This was convenient off and on Rickenbacker Causeway for me and i felt safe. They have valet available all night, and the front desk was very responsive. Would recommend this property.
Yöpyi 5 yötä tammikuussa 2024
Chantal Russo | General Manager vastasi 7.3.2024
Warm Greetings!Thank you for your feedback regarding recent stay at our property. We are thrilled to hear you enjoyed your time at our hotel.We hope to see you again soon in the near future!Yours in Hospitality,

2/10 Hirveä

William

Hyvää: Huoneen mukavuus
Huonoa: Henkilökunta ja palvelu
Not Good.
The hotel itself was nice. However, they left their pool/outdoor music on all night and they were clueless about their shuttle to the port and lied to us about it. The staff were absolutely clueless... one telling us one thing and the other another thing. My recommendation would be for them to cut ties with their shuttle service.
Yöpyi 1 yön tammikuussa 2024
Chantal Russo | General Manager vastasi 7.3.2024
Warm Greetings!Thank you for your survey regarding your stay at our Hotel. We apologize for any challenges experienced during your time on our property. We have taken into consideration your feedback and assure to take action with training our staff in such incidents.We hope for the next opportunity to have you stay with us.Yours in Hospitality,

8/10 Hyvä

Kenneth

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2024
Chantal Russo | General Manager vastasi 7.3.2024
Warm Greetings!Thank you for the time taken into providing us with your feedback regarding your stay. We are excited to hear your time at our hotel was enjoyable.We appreciate your business and look forward to your next stay with us!Yours in Hospitality,

6/10 OK

Maria

Hyvää: Henkilökunta ja palvelu
Yöpyi 1 yön tammikuussa 2024
Chantal Russo | General Manager vastasi 7.3.2024
Warm Greetings!Thank you for providing us with your feedback regarding your stay at our property. We sympathize with you for any concerns you may have in reference to scoring us with a 6/10. We hope for the next opportunity to have you as a guest during your next visit in Miami, FL, where we may possibly exceed your expectations as a valued customer.Yours in Hospitality,

2/10 Hirveä

Kate

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Check in was ridiculous. They told us "10 minutes" for 45 minutes. No clue what was going on. The process was insane and one of the women just flat out lied about the situation. It just cannot be this hard man
Yöpyi 1 yön tammikuussa 2024
Chantal Russo | General Manager vastasi 7.3.2024
Warm Greetings!Thank you for the time taken into providing us with your feedback. We appreciate your patience and apologize for any challenges experienced during your stay at our hotel. We find the satisfaction of our guests highly important and assure we have taken the proper steps into training our staff through similar incidents.We hope for the next opportunity to have you as a guest at the Hilton Garden Inn - Miami Brickell South.Yours in Hospitality,

4/10 Huono

Sung Tae, East Rutherford

Matkusti pienten lasten kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Terrible shower head water pressure, valet only parking for $25/day, no complementary water bottles in room, room cleaning available only every other day, some of the elevators were out of service, breakfast was super basic.
Yöpyi 3 yötä tammikuussa 2024
Chantal Russo | General Manager vastasi 7.3.2024
Warm Greetings!Thank you for staying with us at the Hilton Garden Inn Miami - Brickell South. We truly appreciate your business and value your feedback regarding your stay.We have taken into consideration the information you have provided and will assure to take the necessary steps to address your concerns mentioned. We hope this will not affect you as a loyal guest to our property and hope for the next opportunity to your next stay with us.Yours in Hospitality,

10/10 Loistava

Katrina

Yöpyi 3 yötä tammikuussa 2024
Chantal Russo | General Manager vastasi 7.3.2024
Warm Greetings!Thank you taking the time to complete this survey regarding your stay with us! We are ecstatic to hear your time at our hotel was amazing. We truly appreciate your business and look forward to your next visit in Miami, FL.Yours in Hospitality,

6/10 OK

alejandro

Yöpyi 9 yötä tammikuussa 2024
Chantal Russo | General Manager vastasi 7.3.2024
Warm Greetings!Thank you for the time taken into providing us with your feedback regarding your stay at our hotel. We sympathize with you for any concerns you may have had throughout your visit. We value this information and hope to have you again in our property as a loyal guest to us.Thank you for staying with us at Hilton Garden Inn Miami - Brickell South.Yours in Hospitality,

6/10 OK

alejandro

Hyvää: Siisteys
Huonoa: Majoituspaikan kunto ja tilat
Falta de mantenimiento y pésimo servicio de limpieza de la habitación
Yöpyi 4 yötä tammikuussa 2024
Chantal Russo | General Manager vastasi 7.3.2024
Saludos Cordiales,Gracias por brindarnos sus comentarios sobre su estadía en nuestro hotel. Nos solidarizamos con usted por cualquier desafío que haya experimentado durante su visita. Hemos tomado en consideración esta información y podemos asegurarle que hemos tomado las medidas necesarias para abordar estas inquietudes. Gracias nuevamente por su paciencia y esperamos la próxima oportunidad de tenerlo como huésped en nuestra propiedad.Sinceramente,

8/10 Hyvä

jahnna

Yöpyi 1 yön tammikuussa 2024
Chantal Russo | General Manager vastasi 7.3.2024
Warm Greetings!Thank you for staying with us at the Hilton Garden Inn Miami Brickell South. We truly appreciate your business and the feedback provided through this review.We hope to see you again in the near future.Yours in Hospitality,

10/10 Loistava

George

Yöpyi 1 yön tammikuussa 2024
Chantal Russo | General Manager vastasi 7.3.2024
Warm Greetings!Thank you for your feedback regarding your recent visit to our hotel. We are excited to hear your stay with us was enjoyable. We value your business and look forward to your next reservation at the Hilton Garden Inn Miami - Brickell South.Yours in Hospitality,

2/10 Hirveä

Nabeel

Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä joulukuussa 2023
Front Desk vastasi 29.12.2023
We sincerely value and appreciate your feedback in regards to your recent stay at The Hilton Garden Inn Miami Brickell. We strive to provide the best possible experience for our guests, and we are sorry to hear that we fell short of meeting your expectations. We hope to have the opportunity to welcome you back in the future and hopefully ensure we can deliver on our service.

8/10 Hyvä

Michelle

Matkusti perheen kanssa
Worth the money
There was finger nail polish on our sheets but they gave us new ones. Everything else was Hilton quality.
Yöpyi 1 yön joulukuussa 2023
Front Desk vastasi 29.12.2023
Thank you for choosing the Hilton Garden Inn Miami Brickell. We are so glad to hear you enjoyed your stay overall with us. We value your feedback and thank you for taking the time to share your experience with us. We hope to welcome you back soon!

6/10 OK

Terry

Liikematkailija
Hyvää: Siisteys ja huoneen mukavuus
Staff was nice, room clean and nice. Informed desk i was checking out between 330 and 4 to ensure i could get my car. When i tried to check out a t 4, no one was at desk, knocked on staff only door, man came out half awake and checked me out. Said valet would be right out. 30 minutes past, found valet station unlocked, found my keys and everyone elses but could not find car. Finally valet came out, spoke no English, none. I could have taken every key, will never stay at hilton again.
Yöpyi 1 yön joulukuussa 2023
Front Desk vastasi 14.12.2023
Thank you for choosing the Hilton Garden Inn Miami Brickell. Thank you for taking the time to share your feedback as it is very valuable to us. Please accept our sincerest apologies with the issues experienced at the time of check out with our front desk and valet service. We will ensure to pass on this information to the necessary department heads to avoid this issue from happening in the future. We do hope you are able to give us a second opportunity and we are able to welcome you back soon.

8/10 Hyvä

Maranda

Huonoa: Henkilökunta ja palvelu
Yöpyi 1 yön joulukuussa 2023
Front Desk vastasi 14.12.2023
Thank you for choosing the Hilton Garden Inn Miami Brickell. Thank you for taking the time to share your feedback. We are so glad to hear that you enjoyed your stay overall and we hope to welcome you back the next time your travels bring you to the area.

8/10 Hyvä

susie

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
hotel is old and in need of some modernization.
Yöpyi 2 yötä syyskuussa 2023
Front Desk vastasi 14.12.2023
Gracias por elegir el Hilton Garden Inn Miami Brickell y gracias por tomarse el tiempo de compartir sus comentarios. Sus comentarios son muy valiosos para nosotros. Nos aseguraremos de transmitir sus comentarios a la alta dirección para mejorar la experiencia general. Esperamos tener la oportunidad de darle la bienvenida pronto.

10/10 Loistava

María

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excelente toto!
Yöpyi 5 yötä marraskuussa 2023
Front Desk vastasi 14.12.2023
Gracias por elegir el Hilton Garden Inn Miami Brickell y gracias por tomarse el tiempo de compartir sus comentarios. Sus comentarios son muy valiosos para nosotros. ¡Esperamos verte pronto!

10/10 Loistava

María

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
La ubicación es magnífica !!!! El hotel tiene todo lo que se necesita para estar cómodo. Ropa de cama y toallas impecables, las habitaciones excelentes de tamaño y limpieza. Disfruté enormemente mi estadía, staff súper servicial y amables !!! Le doy un 10 ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️!!!!
Yöpyi 2 yötä marraskuussa 2023
Front Desk vastasi 14.12.2023
Gracias por elegir el Hilton Garden Inn Miami Brickell South. Estamos muy contentos de saber que tuvo una estadía excepcional y disfrutó de su experiencia en general. Esperamos darle la bienvenida de nuevo a nuestro hotel muy pronto.

10/10 Loistava

Melissa

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 5 yötä marraskuussa 2023
Front Desk vastasi 14.12.2023
Thank you for choosing the Hilton Garden Inn Miami Brickell. We are so happy to hear that you enjoyed your stay with us. We hope to have the opportunity to welcome you back soon!

10/10 Loistava

Lizzett

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The staff was wonderful, area was nice and clean. bar and kitchen open until 10 pm with great selection. Happy Hour 4-6 pm ..
Yöpyi 2 yötä marraskuussa 2023
Tia vastasi 19.11.2023
Good morning, we are so happy to hear you found the staff and stay to your liking! We will be sure to relay your compliments and perfect score to our team! Thank you so much for your feedback, and we are hoping to see you soon! Have a wonderful day!!

10/10 Loistava

María

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
El hotel ha mejorado notablemente, ahora cuenta con Valet parking, la atención del personal es muy superior a hace 2 años que estuve aquí. Superó mis expectativas !!! No dudo en lo más mínimo en seguir quedándome aquí en mis futuros viajes ! Veo muchos cambios positivos y el hotel cumple con todo lo que necesito. El staff maravilloso !!! ⭐️⭐️⭐️⭐️⭐️
Yöpyi 5 yötä marraskuussa 2023
Tia vastasi 19.11.2023
Good morning, we are so happy to hear you found the staff and stay to your liking! We will be sure to relay your compliments and perfect score to our team! Thank you so much for your feedback, and we are hoping to see you soon! Have a wonderful day!!

10/10 Loistava

Jorge

Yöpyi 3 yötä marraskuussa 2023
Tia vastasi 19.11.2023
Good morning, we are so happy to hear you found the stay to your liking! Thank you so much for your feedback, and we are hoping to see you soon! Have a wonderful day!!

6/10 OK

Kathryn

Matkusti ryhmän kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
This Hilton was okay. I have stayed at nicer Hilton’s. This one was really small. Also, don’t do the snack upgrade option, they don’t put snacks in your room. The pool was just okay. Not much for landscaping. The staff was friendly.
Yöpyi 2 yötä marraskuussa 2023
Tia vastasi 19.11.2023
Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I am very sorry to hear that we did not meet your expectations. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Loistava

Beata

Yöpyi 2 yötä marraskuussa 2023
Front Desk vastasi 14.12.2023
Gracias por elegir el Hilton Garden Inn Miami Brickell y gracias por tomarse el tiempo de compartir sus comentarios. Sus comentarios son muy valiosos para nosotros. Nos aseguraremos de transmitir sus comentarios a la alta dirección para mejorar la experiencia general. Esperamos tener la oportunidad de darle la bienvenida pronto.

10/10 Loistava

Lauren

Yöpyi 2 yötä marraskuussa 2023
Tia vastasi 19.11.2023
Good morning, we are so happy to hear you found the stay to your liking! Thank you so much for your feedback, and we are hoping to see you soon! Have a wonderful day!!

10/10 Loistava

Leigh

Yöpyi 1 yön marraskuussa 2023
Tia vastasi 19.11.2023
Good morning, we are so happy to hear you found the stay to your liking! Thank you so much for your feedback, and we are hoping to see you soon! Have a wonderful day!!

10/10 Loistava

Antonette

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great
Yöpyi 1 yön marraskuussa 2023
Tia vastasi 6.11.2023
Thank you for taking a moment to share your experience. I am happy to hear your stay was great. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Loistava

LINDA JOY

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The room was clean and spacious. The breakfast offered a full selection of fruits, cereals, breads, and hot entrees. The pool and patio was lovely, and the port shuttle ran a half hour late. Fortunately, we still had plenty of time to check into our cruise.
Yöpyi 1 yön lokakuussa 2023
Tia vastasi 6.11.2023
Dear Linda, thank you for taking a moment to share your experience. I am happy to hear you found the room and breakfast to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

2/10 Hirveä

Danielle

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
I asked to change my room because I was directly in front of an over pass for 95. They said they could move me one door down. Same location. There was food all in the hallway on my floor and the shower had not been cleaned from the previous occupant. Would not recommend this hotel
Yöpyi 1 yön lokakuussa 2023
Tia vastasi 23.10.2023
Dear Danielle,Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I am very sorry to hear that we did not meet your expectations. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Loistava

Gabrielle

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I spent a week with my girlfriend. We’re both transgender, and I haven’t changed my deadname yet. The staff was very kind when I booked in and they understood my situation completely, it was very kind of them. The room was great, they always had food available which is good since I kept under-eating and getting headaches, it’s a great and welcoming place.
Yöpyi 7 yötä lokakuussa 2023
Tia vastasi 13.10.2023
We are so happy to hear that you two enjoyed your stay with us. It was a pleasure having you, we hope to see you again!

10/10 Loistava

Zulema

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
great location, customer service, and staff
Yöpyi 1 yön lokakuussa 2023
Tia vastasi 10.10.2023
We are so happy to hear that you enjoyed your stay! It was a pleasure having you!!! We are hoping to see you soon!

6/10 OK

Christopher, Oak park

Liikematkailija
Huonoa: Henkilökunta ja palvelu ja palvelut/mukavuudet
staff was really rude except for the girl at checkout. her name started w/ a T (can't remember)
Yöpyi 1 yön lokakuussa 2023
Tia vastasi 10.10.2023
We are so sorry to hear this about your stay; it is our goal to always provide the best customer service to our guest. Please give us a call, so we can further discuss your stay at our hotel. We hope you have a wonderful day!

10/10 Loistava

Katerina

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The property has been remodeled and now presents a more updated look. I has good connectivity, a coffee bar in the room and soothing lighting.
Yöpyi 1 yön lokakuussa 2023
Tia vastasi 9.10.2023
Thank you so much for your feedback, Katerina!!! We are looking forward to having you back!!

10/10 Loistava

Arturo

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
very good
Yöpyi 3 yötä syyskuussa 2023
Tia vastasi 3.10.2023
We are so happy you've enjoyed your stay with us!! Have a wonderful day!!

6/10 OK

Victoria

Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Overall I enjoyed staying at the hotel but the elevator was under maintenance for the duration of my stay and my room did not have hot water which they stated was an issue affecting half of the hotel upon check in.
Yöpyi 1 yön syyskuussa 2023
Max vastasi 10.9.2023
Thank you for taking the time to bring this situation to our attention. We truly regret the experience you had, and be sure that we will follow up internally with the respective departments.Please know we take this feedback very seriously and have the assurance that we will relay your message appropriately.Sincerely,

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä syyskuussa 2023
JR vastasi 13.9.2023
Warm Greetings!Thank you for your positive feedback regarding your stay with us at Hilton Garden Inn Miami-South Brickell. We appreciate your business and look forward to your next stay with us.Sincerest Regards,HGI Guest Services

10/10 Loistava

Jennifer

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I stay at this property every eight weeks for business. The staff is wonderful and accommodating. The rooms are clean and comfortable.
Yöpyi 2 yötä elokuussa 2023
Max vastasi 3.9.2023
Dear Jennifer,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Hilton Garden Inn Miami Brickell South. We are very happy to know that your stay with us was beyond expectations. We will share your comments with our entire staff as such accomplishments could not go unrecognized. We look forward to hosting you every time your trip brings you to Miami.

8/10 Hyvä

George

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu ja huoneen mukavuus
Yöpyi 1 yön elokuussa 2023
Max vastasi 3.9.2023
Thank you for choosing Hilton Garden Inn Miami Brickell South during your visit. We are glad to know that you were pleased with our spacious accommodations, bar, restaurant, FIT Fitness Center as well as our ideal location.It’s great to know your overall experience with us remained good. However, we regret that your stay was anything less than perfect. We appreciate you bringing this to our attention as we are actively working to improve our service on all levels. We look forward to having another opportunity to host you the next time you are in the area!

10/10 Loistava

MARIA DE L

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Recommended 100%
I like this hotel.
Yöpyi 2 yötä elokuussa 2023
Max vastasi 3.9.2023
Thank you for sharing with us your wonderful stay at the Hilton Garden Inn Miami Brickell South. It is a pleasure to know that you've found our property well fitted to your needs. Our team invests a lot of time to ensure the highest level of personalized service is provided to each and one of our guests. Once again thank you for sharing your feedback with us and hope to have the opportunity to host you in the near future.

8/10 Hyvä

thiago

Yöpyi 1 yön elokuussa 2023
JR vastasi 13.9.2023
Warm Greetings!Thank you for your positive feedback regarding your stay with us at Hilton Garden Inn Miami South Brickell. If there is anything we may assist with in ensuring your next visit with us is a score of "10", please feel free to let our team know.We appreciate your business and look forward to your stay with us.Sincerest Regards,HGI Guest Services