8/10 Hyvä
Jonne
Matkusti ryhmän kanssa
27.6.2023
Hyvää: Siisteys ja huoneen mukavuus
Overall pleasant stay thus problems with check in
Overall we enjoyed our stay overall, despite of the problems we has with the late check-in. Even if we sent an email beforehand informing about our late check-in which was replied to, there was no room key left in the safety box. We called the 24-hour contact number and they allocated us a SOS-room for the first night. The hotel manager said that they did not recieve our reservation via hotels.com, even if we had showed them our confirmation email and the payment had already been made. Later on the hotel manager compensated this Hassel by giving us a late check-out free of charge. Otherwise, we had a pleasant stay and the room which we were given from the second night onward was clean, cozy and spacious. The apartment hotel has a great sun deck on the rooftop, thus the pool is too small for swimming laps. There is a good sized Carrefour Express store right next door that is open from 7-22:00 daily. Also, a bakery within 2 minutes walk. For the cheapest alcohol and basic grocery prices, I would highly recommend driving to the store right at the French-Italian boarder.
Jonne
Yöpyi 7 yötä kesäkuussa 2023