Kaikki näytetyt arvostelut ovat peräisin oikeilta asiakkailta. Vain meidän kauttamme majoituksen varanneet matkailijat voivat lähettää arvostelun. Tarkistamme arvostelut ohjeidemme mukaisesti ja julkaisemme kaikki arvostelut, niin positiiviset kuin negatiiviset.LisätietojaAvautuu uuteen ikkunaan
Arvosana 10 - Loistava. 638 kautta 1138 arvostelua" "
10–Loistava
638
Arvosana 8 - Hyvä. 243 kautta 1138 arvostelua" "
8–Hyvä
243
Arvosana 6 - OK. 127 kautta 1138 arvostelua" "
6–OK
127
Arvosana 4 - Huono. 83 kautta 1138 arvostelua" "
4–Huono
83
Arvosana 2 - Hirveä. 47 kautta 1138 arvostelua" "
2–Hirveä
47
9,2/10
Siisteys
8,8/10
Henkilökunta ja palvelu
8,4/10
Palvelut/mukavuudet
8,8/10
Majoituspaikan kunto ja tilat
8,6/10
Ympäristöystävällisyys
Arvostelut
4/10 Huono
Kym
15.5.2024
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Hôtel très vieilles, pas de verre dans les chambre
Kym
Yöpyi 1 yön huhtikuussa 2024
Maria vastasi 15.5.2024
Madame Kym,Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à l’Hôtel Fairmont Le Reine Elizabeth.Nous sommes désolés d’apprendre que vous n’avez pas aimé notre hôtel. Nous espérons regagner votre confiance lors d’un prochain séjour.Cordialement,L’Équipe du Service à la Clientèle
10/10 Loistava
Kasia
14.5.2024
Hyvää: Siisteys
Kasia
Yöpyi 1 yön toukokuussa 2024
Maria vastasi 15.5.2024
Dear Kasia,Thank you for the great review of our hotel.We are glad that you enjoyed your stay at Fairmont The Queen Elizabeth and we hope to welcome you again soon.Sincerely,The Guest Relations Team
6/10 OK
Daniel
Matkusti kumppanin kanssa
9.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Huonoa: Majoituspaikan kunto ja tilat
Mauvaise vu, chambre petite, seulement une douche, dispendieux, beaucoup d attrape argent
Daniel
Yöpyi 2 yötä toukokuussa 2024
Maria vastasi 10.5.2024
Monsieur Daniel,Nous vous remercions d'avoir pris le temps de partager votre avis. Même si nous aurions préféré que votre expérience ait été plus agréable, vos retours et impressions sont très importants pour nous, car ils nous aident à améliorer quotidiennement nos services. La satisfaction de nos clients est notre priorité, mais apparemment nous n'avons pas réussi cette fois-ci. Si vous nous donnez l'opportunité de regagner votre confiance, nous nous ferons un plaisir de vous offrir le meilleur dont nos clients se réjouissent chaque jour.Veuillez agréer, Monsieur Daniel, nos salutations distinguées.Cordialement,L’Équipe du Service à la Clientèle
2/10 Hirveä
Arthur
Liikematkailija, Matkusti kumppanin kanssa
9.5.2024
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
This was by far the worst experience I have ever had at the Fairmont! I reserved 3 rooms to find out that they sold 2 of rooms and the hotel had no more rooms available. We had to sleep in our cars because we had no where to sleep. The manager told me that the rooms were not reserved and when I showed him the email confirmation he took my phone deleted the email and told me there was no email with my confirmation. I had to go get the email in my deleted items to show him only for him to tell me that it was not his problem and to contact Expedia. On top of all of this the Fairmont is refusing to reimburse for the rooms that I did not get and they are calling it a no show! I do not think I will ever book at a Fairmont again.
Arthur
Yöpyi 1 yön toukokuussa 2024
10/10 Loistava
Olivier
Liikematkailija
6.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Conveniently placed and high quality.
Olivier
Yöpyi 3 yötä huhtikuussa 2024
Maria vastasi 7.5.2024
Dear Olivier,Thank you for the great review of our hotel.We are glad that you enjoyed your stay at Fairmont The Queen Elizabeth and we hope to welcome you again soon.Sincerely,The Guest Relations Team
10/10 Loistava
helene, repentigny
5.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Génial pour la gare centrale
helene
Yöpyi 1 yön toukokuussa 2024
Maria vastasi 6.5.2024
Madame Helene,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame Helene, nos salutations distinguées.Cordialement,L’Équipe du Service à la Clientèle
6/10 OK
Garry
5.5.2024
Beds very comfortable. Walls are thin - no privacy in the bathroom and could hear neighbours talking. Bathroom fan did not work . Light bulb missing on the bed . Had to pay for wifi and for keeping luggage safe for a few hours after check out . (These items are free in hotels close by .) Hotel is overrated at $400 plus for a small 2 bed room .
Garry
Yöpyi 1 yön toukokuussa 2024
Maria vastasi 6.5.2024
Dear Mr. Garry,Thank you very much for taking the time to share your comments regarding your stay at Fairmont The Queen Elizabeth.Exceptional service is what we strive to be known for; therefore, your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests.Please, allow us to express our sincere apologies about your experience. Rest assured that we have taken the appropriate measures to address your comments in order to prevent any future occurrence.Concerning your comment related to the wifi, we would like to mention that wifi is offered for free to all our guests with the ALL Loyalty Card as part of the many benefits that this card offers. We apologize if this information was not provided to you upon arrival. We hope that you will present us the opportunity to better serve you in the near future. Sincerely,The Guest Relations Team
10/10 Loistava
Noe
Liikematkailija
4.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
N/A
Noe
Yöpyi 2 yötä toukokuussa 2024
Maria vastasi 6.5.2024
Dear Noe,We would like to thank you for your great review of our hotel.We are pleased to learn that you enjoyed your stay at Fairmont The Queen Elizabeth.We hope to welcome you again soon.Sincerely,The Guest Relations Team
10/10 Loistava
Darquise
4.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Darquise
Yöpyi 2 yötä toukokuussa 2024
Maria vastasi 6.5.2024
Dear Darquise,We would like to thank you for your great review of our hotel.We are pleased to learn that you enjoyed your stay at Fairmont The Queen Elizabeth.We hope to welcome you again during your next visit to Montreal.Sincerely,The Guest Relations Team
8/10 Hyvä
yusuf
Matkusti ryhmän kanssa, Liikematkailija
3.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
nice
yusuf
Yöpyi 1 yön huhtikuussa 2024
Maria vastasi 6.5.2024
Dear Yusuf,Thank you for your review of our hotel.We are glad that you enjoyed your stay at Fairmont The Queen Elizabeth and we hope to welcome you again soon.Sincerely,The Guest Relations Team
10/10 Loistava
matthew
Matkusti kumppanin kanssa
1.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Fantastic stay as always. Only thing I’d say is they need to get more security. We encountered an addict in the Miri g that had clearly slept on the conference floor. My wife felt quite unsafe in the elevator with him
matthew
Yöpyi 1 yön huhtikuussa 2024
Maria vastasi 13.5.2024
Dear Mr. Matthew,We very much appreciate your comments regarding your stay at Fairmont The Queen Elizabeth. We greatly value and appreciate your positive feedback and it will be our pleasure to share your kind compliments with our team. Rest assured that we have taken the appropriate measures to address your comment in order to prevent any future occurrence.Thank you again for sharing your experience and we look forward to welcoming you again during your next visit to Montreal.Sincerely,The Guest Relations Team
8/10 Hyvä
David
1.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
David
Yöpyi 2 yötä huhtikuussa 2024
Maria vastasi 2.5.2024
Dear David,We would like to thank you for your review of our hotel.We are glad that you enjoyed your stay at Fairmont The Queen Elizabeth and we hope to welcome you again soon.Sincerely,The Guest Relations Team
10/10 Loistava
Esther
Matkusti kumppanin kanssa
28.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Propreté des lieux, très bon service du personnel,
Belles installations pour le sport et la détente ( piscine, spa, gym avec entre autre salle de spinning)
Esther
Yöpyi 1 yön huhtikuussa 2024
Maria vastasi 29.4.2024
Madame Esther,Nous vous remercions pour vos commentaires suite à votre séjour à l’Hôtel Fairmont Le Reine Elizabeth.C’est avec grand plaisir que nous recevons vos compliments. Nous ne manquerons surtout pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille fort et avec dévouement jour après jour pour vous offrir un service irréprochable.Dans l’attente de vous accueillir à nouveau, nous vous prions de croire, Madame Esther, en l’expression de nos sentiments les meilleurs.Cordialement,L’Équipe du Service à la Clientèle
10/10 Loistava
Lisa
Matkusti kumppanin kanssa
28.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great rooms, and layout. We had the junior suite.
No microwave was a down fall. Also, personal use of mini fridge is subject to a fee which is something that is unmentioned.
My second time staying, it’s in a great location.
Lisa
Yöpyi 3 yötä huhtikuussa 2024
Maria vastasi 29.4.2024
Dear Ms. Lisa,We very much appreciate your comments regarding your stay at Fairmont The Queen Elizabeth. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to have the opportunity to welcome you again during your next visit to Montreal. Sincerely,The Guest Relations Team
8/10 Hyvä
Mikael
28.4.2024
Hyvää: Siisteys
Mikael
Yöpyi 1 yön huhtikuussa 2024
Maria vastasi 29.4.2024
Dear Mr. Mikael,We would like to thank you for your review of our hotel.We are pleased to learn that you enjoyed your recent stay at Fairmont The Queen Elizabeth.We look forward to welcoming you again soon.Sincerely,The Guest Relations Team
10/10 Loistava
Clarke
28.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Amazing
Clarke
Yöpyi 3 yötä huhtikuussa 2024
Maria vastasi 29.4.2024
Dear Clarke,Thank you very much for your great review of our hotel.We are pleased to learn that you enjoyed your recent stay at Fairmont The Queen Elizabeth.We look forward to welcoming you again soon.Sincerely,The Guest Relations Team
8/10 Hyvä
Lydia
28.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Lydia
Yöpyi 2 yötä huhtikuussa 2024
Maria vastasi 29.4.2024
Dear Ms. Lydia,Thank you very much for the review of our hotel.We are glad that you enjoyed your stay at Fairmont The Queen Elizabeth and we hope to welcome you again soon.Sincerely,The Guest Relations Team
10/10 Loistava
Sandy
25.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Sandy
Yöpyi 2 yötä huhtikuussa 2024
Maria vastasi 29.4.2024
Dear Sandy,Thank you for the great review of our hotel.We are glad that you enjoyed your stay at Fairmont The Queen Elizabeth and we hope to welcome you again soon.Sincerely,The Guest Relations Team
10/10 Loistava
MARIO
Liikematkailija, Matkusti kumppanin kanssa
25.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very convenient location with plenty of coffee/dining options. Super helpful staff!
MARIO
Yöpyi 2 yötä huhtikuussa 2024
Maria vastasi 26.4.2024
Dear Mario,We very much appreciate your comments regarding your stay at Fairmont The Queen Elizabeth. We are delighted to read that you had an excellent stay and enjoyed your visit to our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.We look forward to welcoming you again during your next visit to Montreal.Sincerely,The Guest Relations Team
10/10 Loistava
Jeffrey
22.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great hotel
Jeffrey
Yöpyi 2 yötä huhtikuussa 2024
Maria vastasi 23.4.2024
Dear Mr. Jeffrey,We very much appreciate your comments regarding your stay at Fairmont The Queen Elizabeth. We are delighted to read that you enjoyed your visit to our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.We look forward to welcoming you again during your next visit to Montreal.Sincerely,The Guest Relations Team
10/10 Loistava
Marc-André
22.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Peaceful
Marc-André
Yöpyi 1 yön huhtikuussa 2024
Maria vastasi 23.4.2024
Dear Marc-Andre,Thank you for the great review of our hotel.We are glad that you enjoyed your stay at Fairmont The Queen Elizabeth and we hope to welcome you again soon.Sincerely,The Guest Relations Team
10/10 Loistava
ROUZI
Matkusti perheen kanssa
21.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very much enjoyed
ROUZI
Yöpyi 2 yötä joulukuussa 2023
Maria vastasi 22.4.2024
Dear Rouzi,We would like to thank you for your great review of our hotel.We are pleased to learn that you enjoyed your recent stay at Fairmont The Queen Elizabeth and we hope to welcome you again soon.Sincerely,The Guest Relations Team
10/10 Loistava
Anne
Matkusti perheen kanssa
21.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Tout est excellent
Anne
Yöpyi 1 yön huhtikuussa 2024
Maria vastasi 22.4.2024
Madame Anne,Nous vous remercions pour vos commentaires suite à votre séjour à l’Hôtel Fairmont Le Reine Elizabeth.C’est avec grand plaisir que nous recevons vos compliments. Nous ne manquerons surtout pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille fort et avec dévouement jour après jour pour vous offrir un service irréprochable.Dans l’attente de vous accueillir à nouveau, nous vous prions de croire, Madame Annie, en l’expression de nos sentiments les meilleurs.Cordialement,L’Équipe du Service à la Clientèle
10/10 Loistava
Nathalie
20.4.2024
Nathalie
Yöpyi 1 yön huhtikuussa 2024
Maria vastasi 10.5.2024
Dear Nathalie,Thank you for the great review of our hotel.We are glad that you enjoyed your stay at Fairmont The Queen Elizabeth and we hope to welcome you again soon.Sincerely,The Guest Relations Team
10/10 Loistava
Jean-Philippe
Matkusti kumppanin kanssa
19.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
.
Jean-Philippe
Yöpyi 3 yötä huhtikuussa 2024
Maria vastasi 22.4.2024
Dear Jean-Philippe,Thank you for the great review of our hotel.We are glad that you enjoyed your stay at Fairmont The Queen Elizabeth and we hope to welcome you again soon.Sincerely,The Guest Relations Team
10/10 Loistava
Francis
19.4.2024
Francis
Yöpyi 1 yön huhtikuussa 2024
Maria vastasi 9.5.2024
Dear Francis,Thank you for the great review of our hotel.We are glad that you enjoyed your stay at Fairmont The Queen Elizabeth and we hope to welcome you again soon.Sincerely,The Guest Relations Team
2/10 Hirveä
Michael
Liikematkailija
18.4.2024
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Long line at check in with staff standing around talking.
Michael
Yöpyi 1 yön huhtikuussa 2024
Maria vastasi 18.4.2024
Dear Mr. Michael,Thank you very much for taking the time to share your comments regarding your stay at Fairmont The Queen Elizabeth.Exceptional service is what we strive to be known for; therefore, your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests.Please, allow us to express our sincerest apologies about your check-in experience. Rest assured that we have taken the appropriate measures to address the problem in order to prevent any future occurrences.We hope that you will present us the opportunity to better serve you in the near future. Sincerely,The Guest Relations Team
10/10 Loistava
Chris
18.4.2024
Chris
Yöpyi 1 yön huhtikuussa 2024
Maria vastasi 8.5.2024
Dear Chris,Thank you for your great review of our hotel.We are pleased to learn that you enjoyed your stay at Fairmont The Queen Elizabeth and we hope to welcome you again soon.Sincerely,The Guest Relations Team
4/10 Huono
Begum
Matkusti pienten lasten kanssa
17.4.2024
Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Good location. Hotel is outdated. They charged us the full price of the room again even though we had paid in full since we used Expedia to book.
Begum
Yöpyi 2 yötä huhtikuussa 2024
Maria vastasi 18.4.2024
Dear Begum,Thank you very much for taking the time to share your comments regarding your stay at Fairmont The Queen Elizabeth.Please, allow us to express our sincere apologies related to your invoices.. Rest assured that we have taken the appropriate measures in order to prevent any future occurrence.We hope that you will present us the opportunity to welcome you again in the near future. Sincerely,The Guest Relations Team
10/10 Loistava
Elizabeth
17.4.2024
The location was ideal for our venue
Elizabeth
Yöpyi 1 yön huhtikuussa 2024
Maria vastasi 17.4.2024
Dear Ms. Elizabeth,Thank you for the great review of our hotel.We are glad that you enjoyed your stay at Fairmont The Queen Elizabeth and we hope to welcome you again soon.Sincerely,The Guest Relations Team
4/10 Huono
Tom, Dunnville
Liikematkailija
16.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Huonoa: Majoituspaikan kunto ja tilat
Lock to room didn't work, 4 trips to front desk to make new keys to no avail. security took lock apart at 11:30pm. not a good experience.
Tom
Yöpyi 1 yön huhtikuussa 2024
Maria vastasi 16.4.2024
Dear Mr. Tom,Thank you very much for taking the time to share your comments regarding your stay at Fairmont The Queen Elizabeth.Please, allow us to express our sincerest apologies about your experience with the lock to your room. Rest assured that we have taken the appropriate measures to address the problem in order to prevent any future occurrences.We hope that you will present us the opportunity to better serve you in the near future. Sincerely,The Guest Relations Team
10/10 Loistava
Jerrish
15.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Pleasant stay with great view
Jerrish
Yöpyi 1 yön huhtikuussa 2024
Maria vastasi 16.4.2024
Dear Jerrish,Thank you for the great review of our hotel.We are glad that you enjoyed your stay at Fairmont The Queen Elizabeth and we hope to welcome you again soon.Sincerely,The Guest Relations Team
10/10 Loistava
Eddie
Liikematkailija
15.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Mattresses were great, connected to Gare Centrale, walking distance to many restaurants (Dunns was delicious).
Room was modern and updated, hallways were refreshed (8th floor). Apparently they have a barbie room.
Eddie
Yöpyi 1 yön huhtikuussa 2024
Maria vastasi 16.4.2024
Dear Mr. Eddie,We very much appreciate your comments regarding your stay at Fairmont The Queen Elizabeth. We greatly value and appreciate your positive feedback and it will be our pleasure to share your kind compliments with our team. Your experience will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests.Thank you again for sharing your experience and we look forward to welcoming you again in the near future.Sincerely,The Guest Relations Team
10/10 Loistava
Francois
14.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Endroit très propre et agréable
Francois
Yöpyi 1 yön huhtikuussa 2024
Maria vastasi 15.4.2024
Monsieur Francois,Nous vous remercions pour vos commentaires suite à votre séjour à l’Hôtel Fairmont Le Reine Elizabeth.C’est avec grand plaisir que nous recevons vos compliments. Nous ne manquerons surtout pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille fort et avec dévouement jour après jour pour vous offrir un service irréprochable.Dans l’attente de vous accueillir à nouveau, nous vous prions de croire, Monsieur Francois, en l’expression de nos sentiments les meilleurs.Cordialement,L’Équipe du Service à la Clientèle
10/10 Loistava
R
14.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
R
Yöpyi 1 yön huhtikuussa 2024
Maria vastasi 15.4.2024
Dear Guest,Thank you very much for the great review of our hotel.We are pleased to learn that you enjoyed your stay at Fairmont The Queen Elizabeth and we hope to welcome you again soon.Sincerely,The Guest Relations Team
10/10 Loistava
David
Matkusti ryhmän kanssa
14.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great check in. Great atmosphere. Great place to stay
David
Yöpyi 1 yön huhtikuussa 2024
Maria vastasi 15.4.2024
Dear Mr. David,We very much appreciate your comments regarding your stay at Fairmont The Queen Elizabeth. We are delighted to read that you had an excellent stay and enjoyed your visit to our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.We look forward to welcoming you again during your next visit to Montreal.Sincerely,The Guest Relations Team
10/10 Loistava
darryl
13.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
darryl
Yöpyi 2 yötä huhtikuussa 2024
Maria vastasi 15.4.2024
Dear Darryl,Thank you for the great review of our hotel.We are glad that you enjoyed your stay at Fairmont The Queen Elizabeth and we hope to welcome you again soon.Sincerely,The Guest Relations Team
8/10 Hyvä
Ian, Surrey
9.4.2024
Ian
Yöpyi 1 yön huhtikuussa 2024
Maria vastasi 30.4.2024
Dear Ian,Thank you for your review of our hotel.We are glad that you enjoyed your stay at Fairmont The Queen Elizabeth and we hope to welcome you again soon.Sincerely,The Guest Relations Team
10/10 Loistava
Eugenio
Matkusti ryhmän kanssa
8.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very clean and convenient. Price of hotel was fair.
price of additional services extreme.
Eugenio
Yöpyi 3 yötä huhtikuussa 2024
Maria vastasi 8.4.2024
Dear Mr. Eugenio,We would like to thank you for your review of our hotel.We are pleased that you enjoyed your recent stay at Fairmont The Queen Elizabeth.We hope to have the opportunity to welcome you again during your next visit to Montreal.Sincerely,The Guest Relations Team
10/10 Loistava
Kimberly
8.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great time
Kimberly
Yöpyi 2 yötä huhtikuussa 2024
Maria vastasi 8.4.2024
Dear Ms. Kimberly,We would like to thank you for your review of our hotel.We are delighted to learn that you enjoyed your recent stay at Fairmont The Queen Elizabeth.We look forward to welcoming you again during your next visit to Montreal.Sincerely,The Guest Relations Team
10/10 Loistava
Daniela
8.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Daniela
Yöpyi 1 yön huhtikuussa 2024
Maria vastasi 15.4.2024
Dear Daniela,We would like to thank you very much for your great review of our hotel.We are pleased to learn that you enjoyed your stay at Fairmont The Queen Elizabeth.We look forward to welcoming you during your next trip to Montreal.Sincerely,The Guest Relations Team
10/10 Loistava
Sasha
Matkusti pienten lasten kanssa
7.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Service and room cleanliness is superb!
Sasha
Yöpyi 1 yön huhtikuussa 2024
Maria vastasi 8.4.2024
Dear Sasha,Thank you very much for your great review of our hotel.We are delighted to learn that you enjoyed your stay at Fairmont The Queen Elizabeth and we hope to welcome you again soon.Sincerely,The Guest Relations Team
2/10 Hirveä
Vito
7.4.2024
Vito
Yöpyi 1 yön huhtikuussa 2024
Maria vastasi 29.4.2024
Dear Mr. Vito,Thank you for having taken the time to submit a review of our hotel.We hope to have the opportunity to better serve next time.Sincerely,The Guest Relations Team
6/10 OK
Raymond, Halifax
Liikematkailija
6.4.2024
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Been staying here for years. Disappointed today with a $350 room where they wanted to have me pay an extra 16.40 for internet. Really! Do better.
Raymond
Yöpyi 1 yön huhtikuussa 2024
Maria vastasi 8.4.2024
Dear Mr. Raymond,We would like to thank you for your review of our hotel.We would like to mention that Wifi is offered for free to all our guests with the ALL Loyalty Card as part of the many benefits that this card offers. We apologize if this information was not provided to you upon arrival. We hope to have the chance to welcome you again in the future. Sincerely,The Guest Relations Team
10/10 Loistava
Mark
5.4.2024
Mark
Yöpyi 1 yön huhtikuussa 2024
Maria vastasi 25.4.2024
Dear Mark,Thank you for your great review of our hotel.We are glad that you enjoyed your stay at Fairmont The Queen Elizabeth and we hope to welcome you again soon.Sincerely,The Guest Relations Team
8/10 Hyvä
Pierre
4.4.2024
Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Pierre
Yöpyi 1 yön huhtikuussa 2024
Maria vastasi 8.4.2024
Dear Mr. Pierre,We would like to thank you for your review of our hotel.We are delighted to learn that you enjoyed your recent stay at Fairmont The Queen Elizabeth.We look forward to welcoming you again soon.Sincerely,The Guest Relations Team
6/10 OK
Anisha
3.4.2024
Huonoa: Siisteys
Anisha
Yöpyi 1 yön maaliskuussa 2024
Maria vastasi 8.4.2024
Dear Ms. Anisha,Thank you for having taken the time to send a review of our hotel.We hope to better serve you during your next visit.Sincerely,The Guest Relations Team
6/10 OK
Geoffrey
Matkusti kumppanin kanssa
3.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location and beautiful city, but the price was way too expensive for the room we stayed in. The room was very small and very typical at an upscale price. We try and stay once a year, but this will be the last year unless prices improve dramatically.
Geoffrey
Yöpyi 1 yön maaliskuussa 2024
Maria vastasi 4.4.2024
Dear Mr. Geoffrey,Thank you for taking the time to complete a survey following your recent stay at Fairmont The Queen Elizabeth.We hope that you will present us the opportunity to better serve you in the near future. Sincerely,The Guest Relations Team
4/10 Huono
Paul
Matkusti perheen kanssa
31.3.2024
Huonoa: Henkilökunta ja palvelu ja palvelut/mukavuudet
Need to work on staff
Paul
Yöpyi 3 yötä joulukuussa 2023
Maria vastasi 1.4.2024
Dear Mr. Paul,Thank you very much for taking the time to share your comments regarding your recent stay at Fairmont The Queen Elizabeth.Exceptional service is what we strive to be known for; therefore, your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests.Please, allow us to express our sincerest apologies about your experience. Rest assured that we have taken the appropriate measures to address your comment to prevent any future occurrences.We hope that you will present us the opportunity to better serve you in the near future. Sincerely,The Guest Relations Team
10/10 Loistava
Francesca
30.3.2024
Francesca
Yöpyi 1 yön maaliskuussa 2024
Maria vastasi 1.4.2024
Dear Francesca,Thank you for the great review of our hotel.We are glad that you enjoyed your stay at Fairmont The Queen Elizabeth and we hope to welcome you again soon.Sincerely,The Guest Relations Team