Dear Amy,Thank you for this great feedback about your recent stay.We appreciate that you chose to stay with us and are glad to know your experience was pleasant. Thank you for your kind mention of our service, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable stay with us. It's also great to hear that you were able to make the most of our tasty breakfast, and hope it kick-started your day.We hope to welcome you back in the future. Kind regards,Your Guest Experience Department

Liebe Patricia,vielen lieben Dank für Ihre tolle Bewertung!Gerne haben wir gelesen, dass es Ihnen bei uns gut gefallen hat und dass Sie einen rundum schönen Aufenthalt hatten.Wir freuen uns sehr wenn Sie uns in Zukunft erneut ihr Vertrauen schenken. Herzliche Grüße,Your Guest Experience Department

안녕하세요. 소중한 후기 남겨주셔서 감사합니다.저희 호텔의 청결 상태와 리셉션 서비스에 만족하셨다니 기쁩니다. 저희 팀은 항상 최상의 서비스를 제공하기 위해 노력하고 있습니다. 또한, 다양한 식당과 슈퍼마켓이 근접해 있는 저희 호텔의 편리한 위치가 여행에 도움이 되었다니 매우 기쁩니다.최근에 대대적인 리노베이션을 마치고 새롭게 단장한 저희 호텔이지만, 역사적인 건축물의 분위기를 유지하고자 노력하고 있습니다.다시 한 번 저희 호텔을 이용해 주셔서 감사드리며, 님을 다시 모실 수 있는 날을 기대합니다. 안녕히 계세요.Your Guest Experience Department

Dear Nestor,Thank you for sharing your experience with us.Our team strives to provide a warm and welcoming environment, and we're glad that you had an enjoyable stay.We look forward to the pleasure of welcoming you back in the future. Warm regards.Your Guest Experience Department

Dear Kelli,Thank you for sharing this feedback about your recent stay.We're delighted to hear that our central location provided you with convenience during your stay, and that our gym and sauna facilities met your expectations for relaxation and wellness. It's also wonderful to know that our breakfast buffet and restaurant offerings were highlights of your experience.We understand your concerns regarding the nearby streets at night and appreciate your feedback. Please be assured that guest safety is of utmost importance to us, and we continually work with local authorities to ensure that our guests feel secure at all times.We hope to welcome you back in the future. Kind regards,Your Guest Experience Department

Sehr geehrter Gast,vielen Dank für Ihren Kommentar!Es freut uns zu hören, dass Sie die zentrale Lage unseres Hotels und das bequeme Bett geschätzt haben. Unser Ziel ist es, unseren Gästen einen angenehmen Aufenthalt zu bieten, und es scheint, dass wir dies in einigen Aspekten erreicht haben.Wir bedauern, dass andere Aspekte Ihres Aufenthalts nicht Ihren Erwartungen entsprochen haben, insbesondere was den Zustand des Hotels und die Ausstattung Ihres Zimmers betrifft. Wir sind stets bemüht, die Qualität unserer Einrichtungen zu verbessern und sicherzustellen, dass sie den Bedürfnissen unserer Gäste entsprechen.Ihr Feedback ist für uns sehr wertvoll, da es uns hilft, unsere Dienstleistungen kontinuierlich zu verbessern.Wir freuen uns sehr wenn Sie uns in Zukunft erneut ihr Vertrauen schenken. Herzliche Grüße,

Sehr geehrte Julia,vielen Dank für Ihre Bewertung!Es freut uns zu hören, dass Sie mit dem Service und der Sauberkeit des Zimmers zufrieden waren. Wir sind stets bemüht, unseren Gästen einen angenehmen Aufenthalt zu bieten.Wir bedauern, dass die Sauna nicht Ihren Erwartungen entsprochen hat. Unser Wellnessbereich wird regelmäßig gewartet, um unseren Gästen eine optimale Entspannung zu ermöglichen.Wir hoffen, dass Sie auch unser vielfältiges Frühstücksbuffet und die zentrale Lage unseres Hotels als positiv empfunden haben.Wir freuen uns sehr wenn Sie uns in Zukunft erneut ihr Vertrauen schenken. Herzliche Grüße,Your Guest Experience Department

Sehr geehrter Roman,vielen Dank für Ihre Bewertung.Wir freuen uns sehr, dass Ihnen die Neugestaltung unserer Lobby, des Bars und Frühstücksbereichs sowie der Zimmer gefallen hat. Es ist unser Ziel, eine moderne und komfortable Umgebung für unsere Gäste zu schaffen.Es tut uns leid zu hören, dass Sie durch die Fenster in Ihrem Zimmer Unannehmlichkeiten erlebt haben. Wir möchten Sie darauf hinweisen, dass unsere Fenster doppelt verglast sind und geöffnet werden können, um unseren Gästen Komfort zu bieten. Wir werden Ihre Anmerkungen zum Anlass nehmen, um zu prüfen, wie wir die Situation verbessern können.Es freut uns, dass Sie die gute Erreichbarkeit unseres Hotels, das freundliche Personal und unser reichhaltiges Frühstücksbuffet positiv hervorgehoben haben. Unser Team arbeitet stets daran, unseren Gästen einen angenehmen Aufenthalt zu ermöglichen."Wir freuen uns sehr wenn Sie uns in Zukunft erneut ihr Vertrauen schenken. Herzliche Grüße,Your Guest Experience Department

Dear Louise,Thank you for taking the time to share your wonderful experience at our hotel.We regret to hear about the difficulties you experienced with your booking and understand how important a smooth process is to our guests. We strive to be as accommodating as possible and are continuously working on improving our flexibility and customer service. Please rest assured that your comments have been taken on board as we aim to enhance our guest experience.We hope to be able welcome you back on a future visit. Kind regards,

Liebe Marina,vielen Dank für Ihre Bewertung und dass Sie sich die Zeit genommen haben, uns Ihr Feedback zu geben.Es freut uns zu hören, dass Sie mit der Sauberkeit der Zimmer und unserem Service zufrieden waren. Wir legen großen Wert darauf, unseren Gästen einen angenehmen Aufenthalt zu bieten. Teilen Sie uns doch mit, wie wir Ihnen in der Zukunft ein noch schöneres Hotelerlebnis bieten können.Wir freuen uns sehr, wenn Sie uns in Zukunft erneut Ihr Vertrauen schenken. Herzliche GrüßeYour Guest Experience Department

Dear Michael,Thank you very much for this positive review.We aim to provide a memorable experience with our high standards and quality service, and are delighted that we met your expectations.We are delighted to know that you appreciated our convenient location.We hope to welcome you back in the future.Kind regards,Your Guest Experience Department

Dear Timothy,Thank you for such a positive review.We are thrilled to hear that our convenient location provided you with easy access to Oktoberfest. It's great to know that you found our hotel to be clean, well-maintained, and that our team provided excellent service during your stay.We hope to welcome you back in the future.Kind regards,

Dear Thomas,Thank you for taking the time to review your stay.We appreciate that you chose to stay with us and are glad to know your experience was pleasant.Thank you for your kind mention of our team members who take great pleasure in going that extra mile for our guests to make sure they have a memorable stay with us. We hope to welcome you back in the future.Kind regards,Your Guest Experience Department

Dear Mindy,Thank you for sharing this review.We are delighted to hear that you appreciated our central location and secure parking facilities. Our hotel's prime location allows guests to easily explore Munich and its attractions, while providing a safe and convenient parking option.We hope to welcome you back in the future. Kind regards,Your Guest Experience Department

Hola Pablo,Le agradecemos por tomarse el tiempo de escribir sobre su experiencia.Nos complace saber que disfrutó de nuestra ubicación cercana a la estación central y que encontró su habitación amplia y cómoda. Agradecemos sus comentarios sobre la limpieza y el baño funcional. Nos alegra que haya disfrutado de nuestro desayuno buffet completo y variado, aunque lamentamos que en ocasiones la sala estuviera un poco abarrotada. Apreciamos sus comentarios sobre nuestras cenas en el restaurante y la atención de nuestro personal.Nos complace saber que nuestra relación calidad-precio fue de su agrado y esperamos que vuelva a visitarnos en su próximo viaje a Múnich.Nuestras puertas quedan abiertas para cuando desee regresar. Entre tanto, le hacemos llegar los saludos más cordiales,

Dear Kit,Thank you for taking the time to let us know your opinion of your recent stay.We are thrilled to hear that you found our location excellent for attending Oktoberfest. Our hotel indeed enjoys a prime location in the heart of Munich, making it convenient for our guests to explore the city and attend events like Oktoberfest.We look forward to welcoming you back for another memorable stay in the future. Best regards,Your Guest Experience Department

Dear Sarah,Thank you for taking the time to share your review.We are truly sorry to hear about the issues you encountered during your visit. Please be assured that our hotel is a non-smoking property, and we take such concerns seriously. We will address the matter with our housekeeping team to ensure a more pleasant experience for future guests. Regarding the room amenities, we offer a range of room types with varying amenities to cater to different guest preferences. We apologize if the provided amenities did not meet your expectations. As for the breakfast, we will investigate the issue with flies and take necessary actions to maintain a clean and enjoyable dining environment. We understand that your check-in experience was not up to your expectations, and we will work on improving our service in this area as well. Our hotel has undergone recent renovations, and we continuously strive to improve our facilities and services to provide a comfortable stay for our guests.We hope to have the pleasure of welcoming you back for an improved experience next time.Kind regards,

Dear John,Thank you for taking the time to share your positive experience at our hotel.We are delighted to hear that you found our hotel clean, comfortable, and the team friendly. Our team works hard to maintain a high standard of cleanliness and provide a welcoming atmosphere for our guests. It's great to know that we were able to meet your expectations during your stay.We hope to welcome you back in the future.Kind regards,

Dear James,Thank you for taking the time to share your opinion with us.We are delighted to hear that you found our location convenient, close to the main train station and the Oktoberfest site. Our friendly team truly appreciates your kind words, and we are glad that you enjoyed our excellent breakfast. It's great to know that you found our rooms to be comfortable and well-equipped, meeting your expectations for a four-star hotel experience.We look forward to welcoming you back again in the future. Best wishes,

Dear Irena,Thank you for taking the time to give us your feedback.We are glad to hear that you enjoyed our delicious breakfast and found our hotel clean and convenient for your travel needs. We appreciate your kind words and will continue to maintain our high standards for cleanliness and comfort.We acknowledge your concern regarding the language barrier with our reception staff, especially over the phone. We are constantly working on improving our staff's language skills to better serve our international guests. We apologize for any inconvenience this may have caused during your stay.We hope to welcome you back in the future. Kind regards,

Dear Yuka,Thanks for taking the time to review your stay at our hotel.We appreciate that you chose to stay with us and are glad you had a pleasant stay overall.However, we are disappointed to learn about the cleanliness issues you encountered in your room. Please be assured that we take cleanliness very seriously and have daily housekeeping to maintain our high standards. We apologize for the inconvenience and will address this matter with our housekeeping team to ensure it does not happen again.We hope to welcome you back in the future. Kind regards,

Dear Lena,Thank you very much for your review.We regret to learn about the issues you encountered. We do offer a variety of room types and locations within the building, and we would have been more than happy to help you find a more suitable room away from the gym area. Additionally, we have soundproof rooms and rooms with backyard views for a quieter experience. We will also address the issue of the smell and take the necessary steps to ensure a more pleasant environment for our guests.We hope to welcome you back in the future.Kind regards,Your Guest Experience Department

Dear Peter,Thank you so much for your positive feedback following your stay.We are pleased that we were able to meet your expectations.We hope to welcome you back in the future.Best wishes,Your Guest Experience Department

Sehr geehrter Giuseppe,vielen Dank für Ihren Besuch unseres Hotels München City Center affiliated by Meliá!Mit Wohlgefallen haben wir gelesen, dass unsere gut angebundene Lage perfekt für Ihre Bedürfnisse gepasst hat.Wir freuen uns sehr, wenn Sie uns in Zukunft erneut ihr Vertrauen schenken. Herzliche GrüßeYour Guest Experience Department

Dear Pauline,Thank you for such a positive review.We are glad that the high standards we set ourselves met your expectations.We appreciate your kind comments about our team, who work hard to ensure that we deliver the best service and always meet your expectations.It is equally great to know we were able to tempt your taste buds with the wide selection on offer on our breakfast buffet.It would be a pleasure to welcome you back. Best wishes,Your Guest Experience Department

Dear Guest,Thank you for taking the time to share your experience at our hotel.We are delighted to hear that you found our room cleanliness and service to be satisfactory. Our team works hard to ensure our guests have a comfortable and enjoyable stay.We apologize for any inconvenience you experienced with the coffee maker in your room. We understand that clear instructions are important for our guests to fully enjoy the amenities provided. We will take your feedback into consideration and look into providing an illustrated instruction manual for the coffee maker to better assist our guests in the future.We hope to have the opportunity to welcome you back in the future for an even better experience.Kind regards,Your Guest Experience Department

Dear Serge,Please accept our sincere thanks for this kind feedback.We are delighted that everything met your expectations during your stay with us and appreciate your kind comments about our team who work hard to meet your expectations.We look forward to welcoming you again soon, Best regards,Your Guest Experience Department