4/10 Huono
Eric
Matkusti perheen kanssa
30.7.2025
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I really thought this was going to be an apex place for the high price I paid but sadly it wasnât. Upon entering the Valets are friendly and do a great job however my first impression of the hotel before check in was garbage on the elevator and just dirty all around. The room was ok but the glass on the balcony hadnât been windexed for some time. The pool water was dirty and murky that day and my kids wouldnât go in it so we went to the beach instead. The bartender by the pool was short and rude when I asked her questions, thatâs another problem 50% of the staff seems to lack people skills and is somewhat unprofessional. The housekeeping is really subpar we had 8 people in a 3 bedroom suite and I had to complain in order for the floor to be swept even once over 4 days. We had a problem with a large palmetto bug(roach) in our bathroom however the manager Sasha did a great job taking care of the issue. There are some good people working there and if i didnât pay $1200 a night I would be ok with some issues and staff but I did expect much better all around in this price range. Some positives, the beds are very comfortable I slept great, valets always had my car ready in 10 minutes, thereâs a Starbucks in the lobby.
Eric
Yöpyi 4 yötÀ heinÀkuussa 2025
