Hi Kristina,Thank you for sharing your feedback and the high score! We hope to have you again soon. Have a great week and Happy Holidays!

Hi Jari,Thanks so much for the great score and review. Your business is much appreciated and are glad to hear you had such an enjoyable stay with us. We hope to have you back again in the near future. Have an awesome day!

Hi Tuomas, Thank you so much for the great review and nice comments. We are so glad to hear you enjoyed your stay with us and took advantage of our convenient location. Your business is very much appreciated, and we hope to have you stay with us again. Have a fantastic day!

Hi Jessica,Thank you for the positive feedback on the stay! It's great to hear you had an enjoyable stay with us. We're glad that you found the room and rooftop bar to your liking as well. We truly appreciate your business and taking the time to share your experience. We look forward to seeing you back with us soon and hope you have a great rest of the week!

Hi Amina, Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed most of your stay with us. We strive hard to provide a warm and friendly customer service and it is always nice to hear when we do so. We can only apologize if you did not feel 100% comfortable in the area but we can assure you it is very safe. We are located in a convenient location, with many attractions nearby, as well as easy access to the subway system. We do hope that we can win your confidence and choose to stay with us again. Have an amazing week!

Hi Ben, Thank you for sharing your feedback. Your business is truly appreciated and we hope to have you back with us again soon! Have an amazing week!

Hi Eric, Thank you for sharing your feedback and great score. We hope to see you again soon. Have a great weekend!

Hi Peisong,Great to hear you had a comfortbale and enjoyable stay! We greatly appreciate your business and sharing your feedback and hope to see you back soon. Have a great weekend!

Hi Morgan,We are glad that you enjoyed the stay with us! Your high score and business is much appreciated and we look forward to seeing you back with us soon. Have a great rest of the week!

Hi Holger,Thank you do much for the high score! It's great to hear you found the location and room/amenities to your liking. We are glad the staff made the stay warm and accommodating! Your business is much appreciated and look forward to seeing you back with us soon. Have a great rest of the week.

Hi Bianny, Thank you for sharing your feedback. Your business is truly appreciated and we hope to have you back with us again soon! Have a wonderful week!

Hi Scott ,Thank you for the perfect 5/5 score! Your business is much appreciated and hope to see you back with us soon. Have a wonderful day!

Hi Namwoo, We appreciate you taking the time to share your feedback. We can only apologize that you were not 100% satisfied with your stay and we are glad that we were able to speak with you and rectify the inconvenience you experienced. If there is anything that we missed or you would like to discuss, please feel free to reach out to us directly. Thank you.

Hi Jessica,Great to hear you had an amazing stay with us! We are happy you found the room and amenities to your liking and comfort. The staff truly do a great job so we're glad they made the stay warm and accommodating. Your business and positive feedback are truly appreciated and hope to see you back with us soon. Have a great rest of the week!

Hi Asma, Thank you for sharing your feedback and great score. We hope to see you again soon. Have an amazing weekend!

Hi Kevin, Thank you so much for the great review and score. Your comments are much appreciated and we are thrilled to learn you had such an enjoyable stay with us. We thank you for your business and hope to see you again in the near future. We hope you have an amazing weekend!

Hi Robert, Thank you for sharing your feedback and great score. We hope to see you again soon. Have a great weekend!

Hi Sherry,Thank you for the high score and sharing your feedback on the stay! We are happy to hear you had an enjoyable stay overall. We are glad you found the room, amenities, and location to your liking and comfort. Apologies in regard to an inconvenience with the noise or room service and we'll be sure to pass the feedback along. Great to also hear the concierge was able to accommodate a smooth and comfortable transport to JFK. We truly appreciate your business and taking the time to share your experience with us and hope to see you back soon. Have an awesome weekend!

Hi James,Thank you for the 5/5 score! Your business is much appreciated and hope to see you back with us soon. Have a great rest of your Sunday!

Hi Ebrahim, Thank you so much for the great review and score. Your comments are much appreciated and we are thrilled to learn you had such an enjoyable stay with us. We thank you for your business and hope to see you again soon. Have a fantastic week!

Hi Natasha, Thank you for sharing your feedback and great score. We hope to see you again soon. Have a wonderful week!

Hi Tatyanna, Thank you so much for taking the time to share your feedback. We do sincerely apologize about the blanket and wish you would have told us during your stay so that we could have brought you up a new one right away. Your comments and business are important to us and we hope to have you back with us again soon. Have a wonderful week!

Hi Alex, Thank you for sharing your feedback and great score. We hope to see you again soon. Have an amazing week!

Hi Tiffany, Thank you for the perfect 5/5 score! Your business is much appreciated and hope to see you back with us soon. Have an amazing week!

Hi George, Thank you so much for the perfect 5/5! Your business is truly appreciated and hope to see you back with us soon. Have a great day!

Hi David, Thank you for sharing your feedback and great score. We hope to see you again soon. Have an awesome week!

Hi Daniel, Thank you for taking the time to share your feedback. Your business is much appreciated and are glad to learn you had such an enjoyable stay with us. We hope to have you back again soon. Have an awesome weekend!

Hi Sabine,Thank you for the high score! We greatly appreciate your business and hope to have you back with us soon. Have a great rest of the week!

Hi Jan,Thanks so much for the great review and score. We are so happy you had an enjoyable stay with us and appreciate your business very much. We hope to have you back with us again in the near future. Have a great rest of your week!

Hi David,Thank you for the high score and sharing the positive feedback! We are thrilled to hear you found the room, location, and staff to your liking and comfort. Apologies if there was a miscommunication in regard to the facility fee and we'll be sure to address the feedback with the staff. Your business is much appreciated and we hope to see you back in FiDi with us in the near future. Have a great rest of the week!

Hi Joshua,Thank you for the high score! We greatly appreciate your business and hope to have you back with us soon. Have a great rest of the week!

Hi Sharon,Thank you for the perfect 5/5 and the high praise! We are very glad to hear you enjoyed your stay with us. The entire staff works very hard to ensure every guest has the same experience as yours and it's nice hearing back the positive feedback! We truly appreciate your business and hope to see you back with us the next time you visit FiDi. Have a great weekend!

Hi Grachel, Thank you so much for your positive feedback regarding your stay with us. Our staff takes pride in providing helpful and kind service, and it's great to know you found our location excellent. Your satisfaction is important to us, and we hope to welcome you back in the future for another enjoyable stay. Have a great week!

Hi Joe,Thank you for sharing your feedback and great score. We hope to see you again soon. Have an awesome day!

Hi Lemuel,We appreciate you taking the time to share your feedback. We can only apologize that you were not 100% satisfied with your stay. Your experience is far from typical as most all our reviews attest to. We did try and reach out to the number we had on file but got no answer. We welcome the opportunity to discuss and address any issues you may have had during your time with us. Please contact us directly and ask to speak with a manager. Thank you and have a great day.

Hi Yanyan, Thank you for the high score! Your feedback and business are much appreciated and we hope to see you back with us in the near future. Have an amazing weekend!

Hi Chioneso,Thank you for taking the time to share your feedback. Your business is much appreciated and are glad to learn you had such an enjoyable stay with us. We hope to have you back again soon. Have an awesome weekend!

Hi Eran,Thank you for taking the time to share your feedback. Your business is much appreciated and hope to see you back with us soon. Have a great weekend!

Hi Ronda,Thank you for the high score and positive feedback all around! We are very glad to hear the staff provided warm and helpful service. Great to also hear you found the amenities in the room and the gym facility to your liking. We truly appreciate your business and taking the time to share the feedback on your stay. We look forward to seeing you back with us in the near future and hope you have a great week!

Hi Jennifer,Thank you for the high score and sharing your feedback. Great to hear you found the room to your liking and comfort. We apologize for any inconvenience in regards to the directions given as it's possible it was a newly hired employee who is still familiarizing themselves with the area. Again we apologize and we'll be sure to look into it. Additionally, when booking via 3rd party, the facility fee is due to the hotel directly and should have been noted to you in the booking confirmation. We greatly appreciate your business and hope to see you back with us in the near future. Have a great rest of the week!

Hi Jorien,Thank you for the high score and sharing your positive feedback on the stay! It's great to hear you found the location to your liking as the Financial District definitely offers a great variety of food and attractions. We are glad the staff provided warm and accommodating service. We look forward to seeing you back with us the next time you visit NYC and your continued business is much appreciated. Hope you have a great rest of the week!

Hi Sarah,We appreciate you taking the time to share your feedback. Your business is much appreciated, and we are glad to hear you enjoyed most of your stay with us. We can only apologize for the small inconveniences during your stay and would love to address your comments. We recently opened our sky lounge, Hide Rooftop, just a few months ago with great success and is open Mon-Wed 5 PM-11 PM and Thur-Sat 5 PM-12 AM. Our sincere apologies if you felt the waitress did not provide you with exceptional service and will of course investigate this matter to make sure all our staff are equipped with the right tools to provide the best of service. We are an intimate boutique hotel and do not offer on-site parking nor do we advertise this. We apologize if this information was not clearly provided to you. We do work with an outside parking garage that offers our guests a discounted rate for 24-hour parking. The garage is located just 3 short blocks away as you mentioned. We do not have any affiliation with them so do not have the option of valet parking. We do, however, encourage our guests to stop by the front of the hotel first so our concierge can help you with your luggage as well as provide instructions to the garage. We can only apologize once again if you were not completely satisfied with your stay. Your comments and business are important to us, and we hope you will give us another opportunity to win your confidence. Thank you for your business and we hope to have you back again in the near future. Have a wonderful day!

Hi Marco,Thank you for the high score! Great to hear you enjoyed the stay and found the location to your liking. Your business is greatly appreciated and we hope to see you back with us in the near future. Have a great week!

Hi Hamza,Thank you for taking the time to share your feedback. Your business is much appreciated and are glad to learn you had such an enjoyable stay with us. We hope to have you back again soon. Have an awesome week!

Hi Macie,Thank you for taking the time to share your feedback. Your business is much appreciated and hope to see you back with us soon. Have a great day!

Hi Hayoung,Thank you for taking the time to share your feedback. Your business is much appreciated and are glad to learn you had such an enjoyable stay with us. We hope to have you back again soon. Have an awesome weekend!

Hi Rita,Thank you for the high score and sharing your feedback! We are glad to hear you enjoyed the stay and found the room and features to your liking. We do provide luggage racks upon request but will pass on the feedback to senior management as we are always looking for ways to improve. Your business is much appreciated and hope to see you back with us soon. Have a great rest of the week!

Hi Gayathri,Thank you for taking the time to share your feedback. Your business is much appreciated and are glad to learn you had such an enjoyable stay with us. We hope to have you back again soon. Have an awesome day!