Thank you for your feedback on your most recent stay. We would like to apologize for the towels and, and webs you found in your room. We will launch a full investigation into this issue and ensure that this will never happen again. I am very glad that you felt we were able to make up for this, and that we were able to accommodate you for your run in the Brooklyn Half. We will be looking forward to welcoming you in again.Thank you,

Thank you for your feedback on your most recent stay.

Thank you for your rating!

Thank you for your rating! We will look into fixing the lock on the patio door right away. Thank you for your heads up.

Dear Naomi,Thank you for your feedback. We are truly sorry your experience with us was so poorly rated. I would like to learn more about your experience if possible. Please contact me at the Hotel.Thank you, and my sincerely apologies for anything that led to this review.

We're so sorry we missed your room. We will launch an investigation into why your room was not made. We do apologize for this inconvenience and hope that we can make up for this on your next stay, should you find it in yourself to give us another shot.

Thank you for your awesome score. We are eagerly looking forward to welcoming you back

Alice,Thank you for your review. We are eagerly looking forward to welcoming you back

Thank you for your rating!

Thank you for your rating!

Thank you for your awesome score. We are eagerly looking forward to welcoming you back

Thank you for your rating!

Thank you for sharing your feedback on your most recent stay with us. I would like to sincerely apologize for this situation. We hold guest security as our number one priority and will be launching a full investigation into this matter. We again would like to sincerely apologize for this. This is not the standard we hold ourselves to and we will have this corrected immediately.

Thank you for leaving your feedback on your most recent stay, we will address this immediately.

Dear Mindy,Thank you for leaving your feedback on your most recent stay with us! We are glad you enjoyed your stay with us. We are a minimalist boutique and try to offer as much as we can with the limited space in the rooms. We do hope we can welcome you in again and hopefully earn those last 2 stars on your review.Thank you,

Thank you for your feedback on your most recent stay with us. We are very sorry we weren't able to treat the bleach stain on the carpet during your stay. We were waiting for cleaning coloring dye to arrive to treat the spot. We have since treated the carpet and cleaned the bleach stain out. Our sincere apologies again for the delay in cleaning carpet. We hope you can give us a second chance at a first impression.

Thank you for leaving your feedback on your most recent stay with us. We are glad you found your stay so accommodating. We are working on different lay outs in the rooms to maximize storage space for our guests. We hope that you visit again and get to experience the changes we are making. As for the coffee, we offer coffee and tea in our guest lounge from 7am-10pm, so we do not have coffee stations in the rooms.Thank you!

Thank your for your rating, we are sorry your found our price not in line with your expectations. We hope that you give us another shot and call us directly so we can work out the best price for you.Thank you,

Thank you for your awesome score. We are eagerly looking forward to welcoming you back

Thank you for your rating!

Thank you so much for your great rating and review! We hope to welcome you in again soon!

Thank you so much for sharing your feedback on your most recent stay with us! We are very happy to hear that you enjoyed your stay and found our hotel so accommodating. We hope to welcome you in again soon.

Thank you for your rating!

Thank you for your rating, we hope to be able to earn a higher ranking from you on your next visit and hear about how we can improve.Thank you,

Thank you for your rating!

Thank you for your rating and great feedback! We hope that we are able to welcome you in again soon and hopefully earn the last 2 stars on your review.

Thank you for your rating!

Thank you for you feedback. We hope you can give us a second chance to earn the last 4 stars on your rating.

Thank you for your rating!

Dear Carin,Thank you for leaving a review of your stay with The Baltic Hotel. We are glad to hear that you enjoyed your stay and found us so accommodating for your business trip. Our location does keep us nestled away from the hustle and bustle of the city but does allow for some unexpected peace and quiet when your ready to call it a night. Thank you again for review and rating and we hope that you visit us again soon.

Thank you for your rating!

Thank you for your rating!

Thank you so much for your kind words and rating of your most recent stay with us! We hope the next time your find yourself in Brooklyn you remember your friends here at The Baltic and allow us to welcome you once more.

Thank you so much for rating your most recent stay with us! We are so glad that you found your room so accommodating and clean!Thank you,

Thank you so much for leaving us a review of your most recent stay with us. Our room design is on the eclectic side with the sink outside of the bathroom. We tried to maximize the amount of space in bathroom to ensure our guests are comfortable. Our continental breakfast consists of coffee, tea and pastries is served every morning from 7am-10am. We are glad that you enjoyed your stay with us and hope that should you find yourself in another short stay in Brooklyn you allow us to welcome you in once more.Thank you,

Thank you for your rating!

Thank you so much for your rating!

Thank you for your rating!

Thank you for leaving feedback on your most recent stay with us. We understand that our minimalistic esthetic and design of the rooms are not for everyone and we are sorry that we missed the mark for your stay. We are at least glad you had a restful sleep while with us.Thank you again for your feedback, we will use this to continue to grow and learn.

Thank you so much for rating your most recent stay with us! We hope to welcome you back soon!

Thank you so much for leaving feedback on your most recent stay with us. We are sorry that things seemed to go a bit off during your stay. We sincerely apologize for the bathroom not being thoroughly clean, we will certainly look into this and follow up with housekeeping.We will also be launching a full investigation into every aspect of the room that needs to be repaired, from the remote for the TV to the Air conditioner.We take all of our guests feedback very seriously and will be looking into all this to continue our growth and hopefully earn more stars on your next visit.Sincerely

Hello,We are sorry things did not go as planned. After some further research we were not able to find your reservation anywhere in our system, nor our partner portal. It seems the reservation was not sent to us. We do use this platform and still take reservations from them but it appears your reservation was never sent to our booking platform. We truly apologize for this inconvenience on our partners behalf. We are however glad they were able to find you another room and send the reservation to them.

Thank you for your rating and kind words!

Thank you for your rating!

Thank you so much for your rating and your kind words!

Thank you so much for your rating and your kind words!

Thank you for your rating and feedback, we're sorry things did not go as you hoped. We'll make sure to improve for next time.

Dear Fred Light,Thank you for leaving your feedback on your most recent experience with us. I would like to start by apologizing for the lack of towels and miscommunication had with our desk. We do in fact have a linen and laundry service active, but it seems our delivery of towels was very late on the date in question. We do sincerely apologize for this scenario in which you and your partner had to share a towel, we will launch a full investigation as to why there was only one towel in the room at check in. We will also be following up with our housekeeping team as to the note about our guest lounge looking un-vacuumed.Our rooms are on the more compact side, and to ensure adequate room the sink for all our rooms are on the outside of the bathroom by design, along with the open closet design and flooring. I will note however, that your feedback is heard and will be taken into consideration for future renovation and/or remodels.I again want to extend my sincere apologies for the inconvenience caused during your stay and want to thank you for bringing this all to my attention. We take all feedback from our guests very seriously and will be using this to continue to improve our service and learn.Sincerely,Gamaliel

Thank you for leaving feedback on your most recent stay with us. We always try to control our controlables and sincerely apologize for the lack of towels in your room. We will launch an investigation into why your room only had one towel at the time of check in. As for the bed coverings, our queen beds are fitted with a fitted sheet, 2 sheets and a duvet insert to make up the bedding. We will look into why there was not a fitted sheet placed on your bed. As for the sink, ice machines and gym, we are on the smaller side being a boutique hotel and offer ice and water in our guest lounge 24 hours and some weights at the front desk available upon request.I again would like to apologize for the inconvenience during you most recent stay but would like to thank you for binging this to my attention.Sincerely,Gamaliel