Norton ja Lenchwick Hotellit

”Unexpectedly an excellent nights sleep for a young family. It’s not a luxury hotel, but it was clean, well maintained, had very welcoming staff & Yorkshire tea in the rooms. The curtains were heavy black out, the windows kept the noise out, the mattress felt new and supportive & a fan was provided for the heat. My child slept & wasn’t woken up by daylight, traffic noise, the stifling heat or worries about cleanliness. Plus they could have a bath. Win.”

”Check in could be improved. Arrived to a busy pub with customers waiting for service at the bar and no designated check in desk. Several staff just walked past us with our bags and no one acknowledged we were trying to check in for several minutes. The room was okay but not as shown on our booking confirmation - it was an attic room with very steep stairs and a not very safe landing area outside the door. The bathroom had been shoehorned in under a sloping ceiling - there was no shower, just...

”Bad welcome 6 mins 'late' made a fuss about. Margarine had to be asked for. No oat milk offered ”

”Hello ! Location of the Hotel is very good in a nice peaceful surrounding ,the hotel car parking was a great help ,clean and quiet , Breakfast was good in a cosy room”

”Property. Was very comfortable, relaxing.”

”Great place to stay, very clean, tasty food, great staff, already booked to return”

”Beautiful property, friendly and helpful staff, food in the restaurant is excellent.”

”A lovely room and an enjoyable stay.”

”Staff were welcoming. I had a single room which was a good size. Room was clean but basic. Lovely village. My car was too big to risk driving into car park. A small car would have been fine. Parking very difficult in the village. Breakfast was also very basic with cereal, toast and yogurt but did the job. Not a luxury stay but reasonably priced for the area.”

”Relaxing atmosphere and a cracking breakfast”

”Stunning building but the maintenance of it lets it down. The hostess at breakfast was very friendly and helpful, but the service itself was chaotic. They should be serving barista made drinks with breakfast rather than having queues at an instant machine. Some people were ordering from menus, others weren’t. The staff seemed very stressed. The room was basic but ok value for money. The spa treatment was the highlight”

”We booked the family room with a pull out couch, but they did not provide linens/pillows for the pull out or enough towels. I notified the desk, but no follow up. I brought it to their attention at checkout and they took my email, but did not follow up. I paid extra for a family room, but didn't get the benefit of it.”

”Kiva ympäristö.”

”Room was very hot, no aircon, there was a fan, but in this extremely hot weather not really sufficient. Lovely room. Beautiful hotel. Charge service on bar drinks at 12.5% seems rather expensive when they come to nearly as much as the drinks itself ”

”Erinomaine hinta/laaatu suhde. Hotelli sijaitse mäen päälle josta hyvä näkyvyyttä Bishops Cleeve kylään. Kuitekin ainka voimakas tuulta. Huoneet ja aamupalat hinnan mukaan perustasolla mutta riittävät. Kokopäivä oltin autolla reisulla ja vaan yöksi hotelliin. Suositelen. ”