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Arvostelut: Best Western Orlando Gateway Hotel

2.5 out of 5
Best Western Orlando Gateway Hotel
7299 Universal Blvd, Orlando, FL

Arvostelut

7,8

Hyvä

Arvosana 10 - Loistava. 1002 kautta 2312 arvostelua" "
Arvosana 8 - Hyvä. 548 kautta 2312 arvostelua" "
Arvosana 6 - OK. 312 kautta 2312 arvostelua" "
Arvosana 4 - Huono. 204 kautta 2312 arvostelua" "
Arvosana 2 - Hirveä. 246 kautta 2312 arvostelua" "

7,6/10

Siisteys

8,4/10

Henkilökunta ja palvelu

7,8/10

Palvelut/mukavuudet

7,4/10

Majoituspaikan kunto ja tilat

7,8/10

Ympäristöystävällisyys

Arvostelut

2/10 Hirveä

Myia, Miami

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The hotel smelled of mildew and sewage. Tried checking out 10 mins after checking in and management would not provide a refund. Didnt have any remorse or understanding that the smells affected my niece asthmatic problems. I would NOT recommended this hotel. Im thankful for Expedia staff who assisted me in placing me in another hotel. I spoke with two different representatives and they were both AMAZING
Yöpyi 2 yötä toukokuussa 2024

10/10 Loistava

huo

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä toukokuussa 2024
Best Western vastasi 26.5.2024
Thank you for the positive feedback and the 5 out of 5 review! We appreciate the support, and we look forward to hosting your next trip to the Orlando area. Best Regards.Best Western Orlando Gateway Hotel

8/10 Hyvä

Edgar

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location Comfortable beds and pillows
Yöpyi 1 yön toukokuussa 2024
Best Western vastasi 25.5.2024
Thank you for the positive feedback!We appreciate the support, and we look forward to hosting your next trip to the Orlando area. Best Regards.Best Western Orlando Gateway Hotel

10/10 Loistava

Wylmar

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä toukokuussa 2024
Best Western vastasi 26.5.2024
Thank you for the positive feedback and the 5 out of 5 review! We appreciate the support, and we look forward to hosting your next trip to the Orlando area. Best Regards.Best Western Orlando Gateway Hotel

10/10 Loistava

Maykelson

Yöpyi 4 yötä huhtikuussa 2024
Best Western vastasi 26.5.2024
Thank you for the positive feedback and the 5 out of 5 review! We appreciate the support, and we look forward to hosting your next trip to the Orlando area. Best Regards.Best Western Orlando Gateway Hotel

10/10 Loistava

Johnson

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä toukokuussa 2024
Best Western vastasi 25.5.2024
Thank you for the positive feedback and the 5 out of 5 review! We appreciate the support, and we look forward to hosting your next trip to the Orlando area. Best Regards.Best Western Orlando Gateway Hotel

8/10 Hyvä

Demetria

Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Easy check in, easy parking. Room needed a little work (paint on door not matching, closet door looked like it was missing one of the sliders), smelled musty, otherwise clean and comfortable bed.
Yöpyi 3 yötä huhtikuussa 2024
Best Western vastasi 24.5.2024
Thank you for the positive feedback!We appreciate the support, and we look forward to hosting your next trip to the Orlando area. Best Regards.Best Western Orlando Gateway Hotel

10/10 Loistava

Fahd

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Goog
Yöpyi 1 yön toukokuussa 2024
Best Western vastasi 24.5.2024
Thank you for the positive feedback and the 5 out of 5 review! We appreciate the support, and we look forward to hosting your next trip to the Orlando area. Best Regards.Best Western Orlando Gateway Hotel

8/10 Hyvä

Holanda

Hyvää: Siisteys ja henkilökunta ja palvelu
Nice customer service/staff. Excellent location. Ice machine was not working
Yöpyi 3 yötä huhtikuussa 2024
Best Western vastasi 24.5.2024
Thank you for the positive feedback!We appreciate the support, and we look forward to hosting your next trip to the Orlando area. Best Regards.Best Western Orlando Gateway Hotel

4/10 Huono

Robert

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Multiple roaches in room and in bathroom toilet would only flush if you kept you hand down on the handle. Funny thing is I’ve stayed at this hotel multiple times over the years and they even upgraded the entire hotel. Was disappointed this time and will consider other venues in the future.
Yöpyi 2 yötä toukokuussa 2024
Best Western Orlando Gateway Hotel vastasi 21.5.2024
Hi Robert,Thank you for taking your time to provide us with feedback regarding your most recent stay with us. We regret that your stay was less than stellar. We hope you brought the concerns to our attention, so we had an opportunity to fix the problem or offer a room move. It is always our pleasure to assist our guests when issues arise. We hope you will consider staying with us again during your next visit to Orlando. Best Regards.

6/10 OK

Rosette

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Place is clean and very comfortable, staff is friendly.
Yöpyi 2 yötä toukokuussa 2024
Best Western Orlando Gateway Hotel vastasi 21.5.2024
Hi Rosette,Thank you for your feedback. We look forward to hosting your next trip to the Orlando area. Best Regards.

2/10 Hirveä

Tyler

I paid for this reservation through Expedia prior to midnight had confirmation number was trying to help a friend who was stranded in Orlando after securing the room. I said an Uber to pick him up and take him to the hotel. He arrives shortly after midnight at which time the hotel refused the booking and stated that the room is no longer available. Nor was there another room available My friend ended up sleeping on the street I had informed the hotel prior to making this booking through Expedia and was told to follow this process Have to be returned
Yöpyi 1 yön huhtikuussa 2024
Best Western Orlando Gateway Hotel vastasi 21.5.2024
Hi Tyler,We want you to know that the comments of our guests are taken seriously. A review of our concerns log does not indicate any abnormalities resembling what you have described. Please, feel free to contact a member of our management team should you desire to provide a clearer understanding so that we can improve.Thanks again and safe travels.Best Regards.

10/10 Loistava

Jennifer

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excelente
Yöpyi 2 yötä huhtikuussa 2024
Best Western Orlando Gateway Hotel vastasi 21.5.2024
Hi Jennifer,Thank you for the positive feedback! We appreciate your support, and we look forward to hosting your next trip to the Orlando area. Best Regards.Best Western Orlando Gateway Hotel

2/10 Hirveä

ANDERSON

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
The room was not clean at all. A lot of noises
Yöpyi 2 yötä toukokuussa 2024
Best Western Orlando Gateway Hotel vastasi 21.5.2024
Hi AndThank you for taking your time to provide us with feedback regarding your most recent stay with us. We regret that your stay was less than stellar. We hope you brought the concerns to our attention, so we had an opportunity to fix the problem or offer a room move. It is always our pleasure to assist our guests when issues arise. We hope you will consider staying with us again during your next visit to Orlando. Best Regards.erson,

10/10 Loistava

Luz

Hyvää: Palvelut/mukavuudet
Everything was clean
Yöpyi 1 yön huhtikuussa 2024
Best Western Orlando Gateway Hotel vastasi 21.5.2024
Hi Luz,Thank you for the positive feedback and the 5 out of 5 review! We appreciate your support, and we look forward to hosting your next trip to the Orlando area. Best Regards.

8/10 Hyvä

Claudia

Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 2 yötä huhtikuussa 2024
Best Western vastasi 17.5.2024
Thank you for the positive feedback!We appreciate the support, and we look forward to hosting your next trip to the Orlando area. Best Regards.Best Western Orlando Gateway Hotel

10/10 Loistava

Jesus m

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Cayado
Yöpyi 3 yötä toukokuussa 2024
Best Western vastasi 17.5.2024
Thank you for the positive feedback and the 5 out of 5 review! We appreciate the support, and we look forward to hosting your next trip to the Orlando area. Best Regards.Best Western Orlando Gateway Hotel

10/10 Loistava

Ollie

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä toukokuussa 2024
Best Western vastasi 17.5.2024
Thank you for the positive feedback and the 5 out of 5 review! We appreciate the support, and we look forward to hosting your next trip to the Orlando area. Best Regards.Best Western Orlando Gateway Hotel

10/10 Loistava

Andrea

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything was fantastic!
Yöpyi 2 yötä huhtikuussa 2024
Best Western vastasi 12.5.2024
Thank you for the positive feedback and the 5 out of 5 review! We appreciate the support, and we look forward to hosting your next trip to the Orlando area. Best Regards.Best Western Orlando Gateway Hotel

4/10 Huono

Santiago

Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Muy viejas las instalaciones
Yöpyi 3 yötä toukokuussa 2024
Best Western vastasi 17.5.2024
Thank you for your feedback. We apologize that our property did not meet your expectations. We will address the issues you are reporting immediately, with the appropriate departments.Best Regards.Best Western Orlando Gateway Hotel

10/10 Loistava

Maquino, Brooklyn

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Perfect spot to be at
Yöpyi 2 yötä toukokuussa 2024
Best Western vastasi 12.5.2024
Thank you for the positive feedback and the 5 out of 5 review! We appreciate the support, and we look forward to hosting your next trip to the Orlando area. Best Regards.Best Western Orlando Gateway Hotel

2/10 Hirveä

Troy

Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä toukokuussa 2024
Best Western vastasi 11.5.2024
Thank you for your feedback. We apologize that our property did not meet your expectations. We will address the issues you are reporting immediately, with the appropriate departments.Best Regards.Best Western Orlando Gateway Hotel

10/10 Loistava

Roxanne

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Liked my stay and very convenient
Yöpyi 2 yötä toukokuussa 2024
Best Western vastasi 10.5.2024
Thank you for the positive feedback and the 5 out of 5 review! We appreciate the support, and we look forward to hosting your next trip to the Orlando area. Best Regards.Best Western Orlando Gateway Hotel

4/10 Huono

Richard

Liikematkailija
Huonoa: Henkilökunta ja palvelu
Al llegar espere más de 2 horas porque aceptaron una reserva que hizo mi epsoso para mi y querían que él estuviera presente
Yöpyi 3 yötä toukokuussa 2024
Best Western vastasi 10.5.2024
Thank you for your feedback. We apologize that our property did not meet your expectations. We will address the issues you are reporting immediately, with the appropriate departments.Best Regards.Best Western Orlando Gateway Hotel

10/10 Loistava

Diana

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Todo bien
Yöpyi 3 yötä huhtikuussa 2024
Best Western vastasi 10.5.2024
Thank you for the positive feedback and the 5 out of 5 review! We appreciate the support, and we look forward to hosting your next trip to the Orlando area. Best Regards.Best Western Orlando Gateway Hotel

10/10 Loistava

Daniel

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Best Western vastasi 10.5.2024
Thank you for the positive feedback and the 5 out of 5 review! We appreciate the support, and we look forward to hosting your next trip to the Orlando area. Best Regards.Best Western Orlando Gateway Hotel

10/10 Loistava

Gregorio

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Best Western vastasi 10.5.2024
Thank you for the positive feedback and the 5 out of 5 review! We appreciate the support, and we look forward to hosting your next trip to the Orlando area. Best Regards.Best Western Orlando Gateway Hotel

6/10 OK

Joshua

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä toukokuussa 2024
Best Western vastasi 10.5.2024
Thank you for your feedback. Please, accept our apologies for any short-comings you encountered during your stay with us.We hope to welcome you back during your next visit to Orlando.Best Regards.Best Western Orlando Gateway Hotel

10/10 Loistava

Lídia

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Staff was great, super friendly and helpful.
Yöpyi 3 yötä huhtikuussa 2024
Best Western vastasi 10.5.2024
Thank you for the positive feedback and the 5 out of 5 review! We appreciate the support, and we look forward to hosting your next trip to the Orlando area. Best Regards.Best Western Orlando Gateway Hotel

10/10 Loistava

Wesner

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was great
Yöpyi 2 yötä toukokuussa 2024
Best Western vastasi 10.5.2024
Thank you for the positive feedback and the 5 out of 5 review! We appreciate the support, and we look forward to hosting your next trip to the Orlando area. Best Regards.Best Western Orlando Gateway Hotel

10/10 Loistava

Norberto

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff is amazing.
Yöpyi 1 yön toukokuussa 2024
Best Western vastasi 10.5.2024
Thank you for the positive feedback and the 5 out of 5 review! We appreciate the support, and we look forward to hosting your next trip to the Orlando area. Best Regards.Best Western Orlando Gateway Hotel

10/10 Loistava

Norberto

Matkusti ryhmän kanssa, Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Carol, Rachael and Evelyn from front desk were amazing....very proffesional attentive.....Ill be back for sure
Yöpyi 2 yötä toukokuussa 2024
Best Western vastasi 4.5.2024
Thanks for scoring us a perfect 5 for location and staff. We appreciate the compliments. We look forward to hosting your next trip to the Orlando area. Best Regards.Best Western Orlando Gateway Hotel Management Team

10/10 Loistava

JAMES E.

Liikematkailija
Hyvää: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
John the Sunday manager was beyond helpful. I am so grateful for his support and help.
Yöpyi 3 yötä huhtikuussa 2024
Best Western vastasi 3.5.2024
Thank you for the positive feedback and the 5 out of 5 review! We appreciate the support, and we look forward to hosting your next trip to the Orlando area. Best Regards.Best Western Orlando Gateway Hotel

8/10 Hyvä

Claudia

Yöpyi 3 yötä huhtikuussa 2024
Best Western vastasi 24.5.2024
Thank you for the positive feedback!We appreciate the support, and we look forward to hosting your next trip to the Orlando area. Best Regards.Best Western Orlando Gateway Hotel

10/10 Loistava

Claudia

Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Muy buena estadía para el precio
Yöpyi 2 yötä huhtikuussa 2024
Best Western vastasi 3.5.2024
Thank you for the positive feedback and the 5 out of 5 review! We appreciate the support, and we look forward to hosting your next trip to the Orlando area. Best Regards.Best Western Orlando Gateway Hotel

2/10 Hirveä

Alfrede

Hyvää: Siisteys
Yöpyi 1 yön helmikuussa 2024
Best Western vastasi 3.5.2024
Thank you for your feedback. We apologize that our property did not meet your expectations. We will address the issues you are reporting immediately, with the appropriate departments.Best Regards.Best Western Orlando Gateway Hotel

10/10 Loistava

Deivy

Liikematkailija
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everting good service nice days
Yöpyi 2 yötä huhtikuussa 2024
Best Western vastasi 3.5.2024
Thank you for the positive feedback and the 5 out of 5 review! We appreciate the support, and we look forward to hosting your next trip to the Orlando area. Best Regards.Best Western Orlando Gateway Hotel

4/10 Huono

Don't Underestimate

Huonoa: Siisteys ja henkilökunta ja palvelu
Yöpyi 3 yötä huhtikuussa 2024
Best Western vastasi 3.5.2024
Thank you for your feedback. We apologize that our property did not meet your expectations. We will address the issues you are reporting immediately, with the appropriate departments.Best Regards.Best Western Orlando Gateway Hotel

10/10 Loistava

Steven, Westbrook

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great value hotel close to Universal.
Yöpyi 4 yötä huhtikuussa 2024
Best Western vastasi 3.5.2024
Thank you for the positive feedback and the 5 out of 5 review! We appreciate the support, and we look forward to hosting your next trip to the Orlando area. Best Regards.Best Western Orlando Gateway Hotel

4/10 Huono

Helya

Yöpyi 2 yötä huhtikuussa 2024
Best Western Orlando Gateway Hotel vastasi 21.5.2024
Hi Helya,Thank you for your feedback. We look forward to hosting your next trip to the Orlando area. Best Regards.

10/10 Loistava

Moradi

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff were friendly and helpful
Yöpyi 4 yötä huhtikuussa 2024
Best Western vastasi 3.5.2024
Thank you for the positive feedback and the 5 out of 5 review! We appreciate the support, and we look forward to hosting your next trip to the Orlando area. Best Regards.Best Western Orlando Gateway Hotel

6/10 OK

Stacy

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Power was out for over 7 hours our first evening. The sink drained extremely slow. The exhaust fan was noisy and only worked half the time. You had to run the shower water for 5-10 minutes to get it hot or you took a cold shower.
Yöpyi 4 yötä huhtikuussa 2024
Best Western vastasi 30.4.2024
Thank you for your feedback. We apologize that our property did not meet your expectations. We will address the issues you are reporting immediately, with the appropriate departments.Best Regards.Best Western Orlando Gateway Hotel

6/10 OK

Bobby

Matkusti perheen kanssa
Location is convenient but the property is a little dirty
Yöpyi 1 yön huhtikuussa 2024
Best Western vastasi 17.5.2024
Thank you for your feedback. We apologize that our property did not meet your expectations. We will address the issues you are reporting immediately, with the appropriate departments.Best Regards.Best Western Orlando Gateway Hotel

8/10 Hyvä

Vanessa

Matkusti ryhmän kanssa, Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
Nice hotel the staff was very helpful and friendly. Location was perfect would stay there again.
Yöpyi 2 yötä huhtikuussa 2024

10/10 Loistava

WESLEY, MARLBOROUGH

Matkusti ryhmän kanssa, Matkusti perheen kanssa, Matkusti pienten lasten kanssa, Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good place safe and convenient
Yöpyi 3 yötä maaliskuussa 2024
Best Western vastasi 29.4.2024
Thank you for the positive feedback and the 5 out of 5. We appreciate the support, and we look forward to hosting your next trip to the Orlando area. Best Regards.Best Western Orlando Gateway Hotel

4/10 Huono

Smaillky

Yöpyi 1 yön huhtikuussa 2024
Best Western vastasi 30.4.2024
Thank you for your feedback. We apologize that our property did not meet your expectations. We will address the issues you are reporting immediately, with the appropriate departments.Best Regards.Best Western Orlando Gateway Hotel

4/10 Huono

H

Huonoa: Henkilökunta ja palvelu ja palvelut/mukavuudet
I have bad experience with their service during the whole building power outage. I checked-in around at 6:30pm. at about 7:00pm, power suddenly shots down, the inside of room very dark and muggy. we can't find front deck service. and no any of hotel employee comes to floor to direction how to stay in safety. I stay room up to two hour with no dinner, no drink. I started headache. finally I took stairs to out of the building. I walked down the street several round until saw the building has lights back. the time was about at 11:00 pm. totally the power outage about 4hour during night. funny thing that I sent text message to costumer service number to ask if they have back up generator when the event happened, they answer me at 8:30am next day, they said they do not have back up generator.
Yöpyi 2 yötä huhtikuussa 2024
Best Western vastasi 29.4.2024
Thank you for your feedback. We apologize that our property did not meet your expectations. We will address the issues you are reporting immediately, with the appropriate departments.Best Regards.Best Western Orlando Gateway Hotel

8/10 Hyvä

Luis

Hyvää: Siisteys
Good for the price
Yöpyi 1 yön huhtikuussa 2024
Best Western vastasi 29.4.2024
Thank you for the positive feedback!We appreciate the support, and we look forward to hosting your next trip to the Orlando area. Best Regards.Best Western Orlando Gateway Hotel

8/10 Hyvä

Shanita

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä huhtikuussa 2024
Best Western vastasi 10.5.2024
Thank you for the positive feedback!We appreciate the support, and we look forward to hosting your next trip to the Orlando area. Best Regards.Best Western Orlando Gateway Hotel

8/10 Hyvä

Marcia

Yöpyi 1 yön huhtikuussa 2024
Best Western vastasi 18.5.2024
Thank you for the positive feedback!We appreciate the support, and we look forward to hosting your next trip to the Orlando area. Best Regards.Best Western Orlando Gateway Hotel