Sisäuima-allas, 3 ulkouima-allasta

Arvostelut: Bluegreen Vacations Fountains, Ascend Resort Collection

4 out of 5
Bluegreen Vacations Fountains, Ascend Resort Collection
12400 S. International Drive, Orlando, FL

Arvostelut

8,8

Loistava

Arvosana 10 - Loistava. 576 kautta 1005 arvostelua" "
Arvosana 8 - Hyvä. 267 kautta 1005 arvostelua" "
Arvosana 6 - OK. 92 kautta 1005 arvostelua" "
Arvosana 4 - Huono. 44 kautta 1005 arvostelua" "
Arvosana 2 - Hirveä. 26 kautta 1005 arvostelua" "

8,6/10

Siisteys

8,4/10

Henkilökunta ja palvelu

8,8/10

Palvelut/mukavuudet

8,8/10

Majoituspaikan kunto ja tilat

9,0/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Sini V, Helsinki

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Siisti, nykyaikainen ja hyvä sijainti!
Vietimme viikon hotellissa ja olimme todella tyytyväisiä kaikkeen. Olemme majoittuneet Lake Buena Vistan alueella useisiin hotelleihin, ja hinta-laatu suhteeltaan paikka oli erinomainen. Huoneemme oli juuri remontoitu, kaksi ihanaa allasaluetta ja sijainti erinomainen. Ainoa miinus on siivouspalveluiden puuttuminen, mutta tästä tiesimme jo etukäteen kun varauksen teimme. Paikka on kuin oma koti ulkomailla - isot huoneet, täysin varusteltu keittiö, pyykinpesukone jne. Oli erinomainen meidän tarpeeseemme!

10/10 Loistava

Robin, Gainesville

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
I just wish they would’ve told us that they don’t come clean the rooms every day and that you would takeoff their own trash and the trash shoot. I thought that was a little odd not that I wouldn’t have done it. It just would’ve been nice if I would’ve known ahead of time at check-in
Yöpyi 4 yötä toukokuussa 2024

10/10 Loistava

Mary

Matkusti perheen kanssa
Hyvää: Palvelut/mukavuudet
Great stay!
Yöpyi 6 yötä toukokuussa 2024

6/10 OK

Lindsay

Yöpyi 5 yötä toukokuussa 2024
luis vastasi 16.5.2024
Thank you for sharing your review, Lindsay! We are thrilled to learn you enjoyed your vacation at our Fountains resort. We would be honored to have you stay with us again!

10/10 Loistava

gordon

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great resort, great service as always.
Yöpyi 12 yötä huhtikuussa 2024
Dori-Marie vastasi 13.5.2024
Thank you for choosing The Fountains Resort for your vacation getaway, Gordon. We're thrilled to hear that you enjoyed your stay with us. Your satisfaction is our top priority, and we're delighted that we could contribute to your memorable experience.We would be honored to welcome you back whenever you're in town again.

10/10 Loistava

Angelica

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This place is very nice. Everyone was very nice and helpful. The only bad thing is that they don’t go and clean everyday. But other then that we loved it and we will rent it again.
Yöpyi 2 yötä toukokuussa 2024
Dori-Marie vastasi 13.5.2024
Thank you for choosing The Fountains Resort for your vacation getaway. We're thrilled to hear that you enjoyed your stay with us, Angelica. Your satisfaction is our top priority, and we're delighted that we could contribute to your memorable experience.We would be honored to welcome you back whenever you're in town again.

10/10 Loistava

Kristan

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This is a perfect choice for a single mom traveling with kids or a family who wants to enjoy a safe environment with with kids. We will return!
Yöpyi 2 yötä toukokuussa 2024
Dori-Marie vastasi 9.5.2024
We're delighted to hear that you had a fantastic time at Fountains Resort. It was a pleasure having you with us, and we can't wait to welcome you back for another memorable stay.

10/10 Loistava

Helen

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very nice apartments we are definitely coming back , super close to parks
Yöpyi 4 yötä huhtikuussa 2024
Dori-Marie vastasi 9.5.2024
We're delighted to hear that you had a fantastic time at Fountains Resort. It was a pleasure having you with us, and we can't wait to welcome you back for another memorable stay.

6/10 OK

Ann

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
Yöpyi 2 yötä toukokuussa 2024
Dori-Marie vastasi 8.5.2024
Thank you for staying with us, Ann. We hope to see you again soon.

10/10 Loistava

Melody

Matkusti pienten lasten kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
This place is amazing! Rooms are big and beautiful, will stay there again!! Pools, (3) are super great, the kids and us love them!! Beautifully kept grounds!
Yöpyi 3 yötä toukokuussa 2024
Dori-Marie vastasi 7.5.2024
Hi Melody,Thank you for staying with us at The Fountains Resort! We’re delighted to hear that you enjoyed your time here.We would love to host you again on your next visit. If there's anything we can do to make your future stay even better, just let us know.Thanks again, and we look forward to welcoming you back!

8/10 Hyvä

Thalia

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 2 yötä toukokuussa 2024
Dori-Marie vastasi 7.5.2024
Thank you for staying with us at The Fountains Resort, Thalia! We’re delighted to hear that you enjoyed your time here. We would love to host you again on your next visit.

6/10 OK

John

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Not quiet but ok for a quick couple of days. Pool area is noisy but lots of fun for the kids.
Yöpyi 3 yötä toukokuussa 2024
Dori-Marie vastasi 7.5.2024
Thank you for taking the time to share your feedback with us, John. We appreciate your insights and we're glad to know you visited our resort. We look forward to seeing you again soon.

6/10 OK

Rodolfo

Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Needs some update
Yöpyi 2 yötä huhtikuussa 2024
Dori-Marie vastasi 29.4.2024
Thank you for taking the time to share your review, Rodolfo. We will be sharing your insight with our team.

10/10 Loistava

Anabel

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great place to stay. An amazing pool for kids! An arcade, eating options all close by. The apartment we stayed in was beautiful, clean and spacious! Can’t wait to go back! 2 days was not enough!
Yöpyi 2 yötä huhtikuussa 2024
Dori-Marie vastasi 29.4.2024
Thank you for your wonderful review, Anabel! We're delighted that you and your family had such a great experience at the Fountains Resort. It would be fantastic to welcome you back the next time you're in the area. Safe travels, and we look forward to seeing you again!

8/10 Hyvä

Tara

Matkusti pienten lasten kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great customer service and friendly staff. Pool and restaurant were in good condition and met our expectations. There are renovations going on that did not affect our stay, but it was clear that we stayed in a room that had not yet been renovated. Cleanliness of the room was mediocre and the unit overall had a funny smell.
Yöpyi 2 yötä huhtikuussa 2024
Dori-Marie vastasi 29.4.2024
Thank you for your review, Tara! We're delighted that you had such a great experience at the Fountains Resort. Your feedback is helpful for us to become a better property. It would be fantastic to welcome you back the next time you're in the area. Safe travels, and we look forward to seeing you again!

8/10 Hyvä

Monica

Yöpyi 2 yötä huhtikuussa 2024
luis vastasi 16.5.2024
Thank you for sharing your review, Monica! We are thrilled to learn you enjoyed your vacation at our Fountains resort. We would be honored to have you stay with us again!

8/10 Hyvä

Jean-Paul

Matkusti perheen kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
There was only one employee working at the cafe by the pool, so there was a long line and food was coming out very slowly. Check in was confusing too because there were 2 check in locations on the property, one for the full time residents and another for hotel guests.The room was great though... very spacious and clean. Great bathtub and balcony.
Yöpyi 2 yötä huhtikuussa 2024
Dori-Marie vastasi 29.4.2024
Thank you for your wonderful review, Jean-Paul! We're delighted that you had such a great experience at the Fountains Resort. Your feedback is helpful for us to become a better property. It would be fantastic to welcome you back the next time you're in the area. Safe travels, and we look forward to seeing you again!

2/10 Hirveä

Dayaniris

Yöpyi 2 yötä huhtikuussa 2024
Dori-Marie vastasi 1.5.2024
Hi Dayaniris,Thank you for choosing Fountains Resort and sharing your feedback. We’re sorry that your stay didn’t meet expectations. Your comments have been shared with our management team to help us improve. We appreciate your input and hope you’ll give us another chance to provide you with a better experience in the future.

6/10 OK

Karina

Hyvää: Siisteys ja palvelut/mukavuudet
Location was great
Yöpyi 2 yötä huhtikuussa 2024
Dori-Marie vastasi 29.4.2024
Thank you for your wonderful review, Karina! We're delighted that you had such a great experience at the Fountains Resort. It would be fantastic to welcome you back the next time you're in the area.

10/10 Loistava

Kimberly, Westfield

Matkusti ryhmän kanssa, Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Although the property was under renovation, it had no effect on our stay. The renovation is for upgrades and improvements. Nothing major. Our units were perfect, spacious, clean. The main pool is huge. Lots of daily activities.
Yöpyi 5 yötä huhtikuussa 2024
Dori-Marie vastasi 25.4.2024
Hi Kimberly,Thank you for choosing Fountains Resort for your stay. We're delighted that you enjoyed our amenities. We look forward to welcoming you back for another memorable experience.

10/10 Loistava

Renee

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great place to stay! Very nice rooms, spacious and very clean!
Yöpyi 5 yötä huhtikuussa 2024
Dori-Marie vastasi 23.4.2024
Hi Renee,Thank you for staying with us at The Fountains Resort! We're glad to hear that you enjoyed your stay, and we appreciate you taking the time to leave a review.We'd be thrilled to welcome you back, so please keep us in mind for your next visit.

10/10 Loistava

Liz

Hyvää: Majoituspaikan kunto ja tilat
Location was so convenient as well as all the property amenities, fantastic, would return! Floors in villa needed sweeping but everything else was good!
Yöpyi 2 yötä huhtikuussa 2024
Dori-Marie vastasi 22.4.2024
Thank you for choosing The Fountains Resort for your stay, Liz. We are thrilled to hear that you enjoyed our amenities. It was our pleasure to have you as our guest, and we hope to welcome you back for another wonderful experience.

10/10 Loistava

Tina

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Highly recommend this place very clean beautiful inside and out gorgeous pool and the view was nice friendly staff will definitely be back!!
Yöpyi 3 yötä huhtikuussa 2024
Dori-Marie vastasi 22.4.2024
Thank you for choosing The Fountains Resort for your stay, Tina. We are thrilled to hear that you enjoyed our amenities. It was our pleasure to have you as our guest, and we hope to welcome you back for another wonderful experience.

10/10 Loistava

robert m

Yöpyi 3 yötä huhtikuussa 2024
Dori-Marie vastasi 9.5.2024
We're delighted to hear that you had a fantastic time at Fountains Resort. It was a pleasure having you with us, and we can't wait to welcome you back for another memorable stay.

10/10 Loistava

Leeanne

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This place is amazing, especially if you have children. The arcade, the pools, firepit, activities. It's all very clean and the entire place is walkable. The kids wanted to stay here longer. Highly recommend.
Yöpyi 2 yötä huhtikuussa 2024
Dori-Marie vastasi 18.4.2024
Thank you so much, Leeanne, for choosing to stay at our Fountains Resort! We're delighted to hear that you and your family had a wonderful time with us. Your kind words mean a lot to us, and we'd be absolutely thrilled to welcome you all back for another memorable stay. Looking forward to hosting you again soon!

10/10 Loistava

Jennifer

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Excelente servicio
Yöpyi 2 yötä huhtikuussa 2024
Dori-Marie vastasi 17.4.2024
Jennifer, we're delighted to hear that you had a great time at The Fountains Resort! Your enjoyment is our top priority, and we look forward to hosting you again next time you're in the area. See you soon!

10/10 Loistava

Shakari

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice property enjoyed my stay
Yöpyi 2 yötä huhtikuussa 2024
Dori-Marie vastasi 15.4.2024
Thank you for staying with us, Shakari. We would be thrilled if you were to visit us again.

6/10 OK

Sardis

Matkusti perheen kanssa
pocas opciones de entretenimiento, pocas actividades , estaban restaurando donde nos toco alojarnos , entre otros cosa el acceso de el cuarto al balcón estaba bloqueado el balcón principal con la malla rota lo cual es un peligro para los menores . Por otra parte la habitation era espaciosa pero las luces parpadeaban todo el tiempo principalmente las de los baños. En general pienso que no esta bien, es tranquilo , la location es buena, el personal que nos recibio fue amable
Yöpyi 3 yötä huhtikuussa 2024
Dori-Marie vastasi 15.4.2024
Thank you for staying with us, Sardis. Your feedback is helpful to us to become a better property. We hope to see you again.

10/10 Loistava

Jessica, Norwalk

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great fun place for all the family. Staff were so helpful and kind. And food and drinks were good.
Yöpyi 4 yötä huhtikuussa 2024
Aliyah vastasi 12.4.2024
thank you so much for your review!

10/10 Loistava

Dion

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Loved it
Yöpyi 3 yötä huhtikuussa 2024
Aliyah vastasi 12.4.2024
thank you so much for your review!

10/10 Loistava

Matthew

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
During the first day, we had issues with door key not working. Staff/security arrived within 5 min of both issues to let us into our room and they replaced the lock and we had no other issues.
Yöpyi 4 yötä maaliskuussa 2024
Dori-Marie vastasi 8.4.2024
Thank you, Matthew, for choosing to stay at The Fountains Resort. We're thrilled to hear that you enjoyed your time with us. Your review is greatly appreciated as it helps us improve our property. We would be thrilled to welcome you back anytime you decide to visit again. Safe travels, and we look forward to hosting you once more!

6/10 OK

Rodney, Stein

Hyvää: Siisteys
Was oke. Neighbourhood good, hotel alot of renovations. Might be a renovated soon so
Yöpyi 2 yötä maaliskuussa 2024
Dori-Marie vastasi 1.4.2024
Dear Rodney,Thank you for choosing to stay with us at The Fountains Resort. Your feedback is greatly appreciated, and we're glad to hear that you enjoyed your time here. We would be delighted to welcome you back again in the future.

10/10 Loistava

Lukus

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful area. Can hang out on property but is also very close to Disney, Universal Studios and Seaworld.
Yöpyi 2 yötä helmikuussa 2024
Dori-Marie vastasi 29.3.2024
Dear Lukus,Thank you so much for your kind review! We greatly appreciate your feedback and are delighted to hear that you had a positive experience with us.We would be absolutely thrilled to have you visit us again in the future. Please don't hesitate to reach out if you plan to return, as we would love the opportunity to welcome you back and ensure another wonderful stay.Thank you once again for your support, and we look forward to the possibility of hosting you again soon!

10/10 Loistava

Rebecca

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It is a typical time share resort. The staff was amazing and polite. The resort is easy for grocery and food delivery as well as rideshare pick up. We enjoyed our stay very much.
Yöpyi 5 yötä maaliskuussa 2024
Dori-Marie vastasi 25.3.2024
Dear Rebecca,We are thrilled to hear that you enjoyed your stay at The Fountains Resort! Your satisfaction is our top priority, and we're delighted that we could contribute to your positive experience.We would be honored to welcome you back again in the future. Whether for another relaxing getaway or another memorable vacation, we'll be here to ensure your stay is just as enjoyable as the last.Thank you for choosing The Fountains Resort, and we eagerly anticipate the opportunity to host you again soon!

10/10 Loistava

Craig

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Pool was nice
Yöpyi 3 yötä maaliskuussa 2024
Dori-Marie vastasi 18.3.2024
Dear Craig,Thank you so much for choosing to stay with us! We're thrilled to hear that you enjoyed your time here. Your satisfaction is our top priority, and knowing that you had a pleasant experience warms our hearts.Whenever your travels bring you back to the area, we would be absolutely delighted to welcome you back.

8/10 Hyvä

Adrianne Lyn

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 7 yötä maaliskuussa 2024
Dori-Marie vastasi 18.3.2024
Dear Adrianne,Thank you so much for choosing to stay with us! We're thrilled to hear that you enjoyed your time here. Your satisfaction is our top priority, and knowing that you had a pleasant experience warms our hearts.Whenever your travels bring you back to the area, we would be absolutely delighted to welcome you back.

10/10 Loistava

Nicholas

Matkusti ryhmän kanssa
Hyvää: Palvelut/mukavuudet
Great place to stay at a very reasonable price. Highly recommend
Yöpyi 4 yötä maaliskuussa 2024
Dori-Marie vastasi 18.3.2024
Dear Nicholas,We're absolutely delighted to hear that you enjoyed your stay with us! Your kind words mean the world to us, and we can't wait to share your compliments with our dedicated team.Thank you for choosing to stay with us, and we eagerly anticipate the opportunity to welcome you back for another memorable experience.

8/10 Hyvä

Bacarra

Yöpyi 6 yötä maaliskuussa 2024
Dori-Marie vastasi 15.3.2024
Thanks for staying with us, Bacarra. We appreciate your feedback. We look forward to seeing you again!

10/10 Loistava

Constance

Matkusti perheen kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This property was very convenient for going to the Orlando theme parks. The bedding was comfortable and kitchen was fairly well stocked with kitchen tools. Clubhouse pizza and sandwiches were good and margaritas happy hour a great value. Pool restaurant was not great and value was terrible. Overall , the property was good and would definitely recommend.
Yöpyi 7 yötä helmikuussa 2024
Dori-Marie vastasi 4.3.2024
We’re so thrilled to hear you enjoyed staying with us. We will happily share your compliments with our team. We look forward to seeing you again!

6/10 OK

Melinda, Montreal

Matkusti pienten lasten kanssa
The resort has a lot of amenities, but we were not notified of the major construction happening until just before the start of our trip (even though this is clearly a planned Reno and could have been communicated when we booked). As result, part of the kids pool area was closed as well as part of the larger pool. We also had issues at check in (the carpets were soaking wet) and called to ask for a fan or something but no one actually came. Called back in the morning and they said they would dispatch someone (?!). The area is amazing and the resort is likely beautiful when not undergoing major renovation.
Yöpyi 2 yötä helmikuussa 2024
Dori-Marie vastasi 4.3.2024
Thank you for staying with us. We very much appreciate and value your feedback and will share it with our team. We strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Your review regarding your stay is useful to help us become a better property, we hope to be able to offer you a better experience in the future!

4/10 Huono

Hayley

Matkusti perheen kanssa, Matkusti pienten lasten kanssa, Matkusti kumppanin kanssa
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Upon check in, they said they did not have my reservation. Despite me receiving a welcome email. Tired kids waited an hour for check in. Room had ants and the master bedroom didn’t have working lights or outlets. Despite 4 calls no one ever brought the pack and play they said they had available for us. After a chaotic check out I was denied a refund or compensation for all the issues. Don’t stay here.
Yöpyi 2 yötä helmikuussa 2024
Dori-Marie vastasi 27.2.2024
Thank you for staying with us. We very much appreciate and value your feedback and will share it with our team. We strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Your review regarding your stay is useful to help us become a better property, we hope to be able to offer you a better experience in the future!

10/10 Loistava

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys ja huoneen mukavuus
Great Pool, Great Views over Lake Eve
The large main pool was excellent for all age groups, and the water was warm enough for our 3 month old baby to enjoy. Location is great for access to Disney, Universal, and Sea World. The views over Lake Eve are wonderful if you're lucky enough to be placed in a building overlooking the lake (we were in building 3). The walking paths are beautiful around the ponds near the main pool. There is currently construction on almost every building, which was only a little noisy during nap times for our toddler and baby. White noise from fan/sound machine kept them asleep. Overall a nice resort, would stay again.
View of Lake Eve from building 3.
Yöpyi 4 yötä helmikuussa 2024
luis vastasi 26.2.2024
Thank you for sharing your 10/10 review,We are thrilled to learn you enjoyed your vacation at our Fountains resort. We would be honored to have you stay with us again!

4/10 Huono

Christina

Matkusti perheen kanssa
Huonoa: Siisteys
Yöpyi 2 yötä helmikuussa 2024
Dori-Marie vastasi 21.2.2024
Thanks for staying with us. We appreciate your feedback. We look forward to seeing you again!

8/10 Hyvä

Ray

Matkusti kumppanin kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Building 7 is best. Hated constant sales pressure to buy timeshare
Yöpyi 14 yötä helmikuussa 2024
Dori-Marie vastasi 20.2.2024
Thanks for staying with us. We appreciate your feedback. We look forward to seeing you again!

4/10 Huono

Suzanne

Matkusti ryhmän kanssa, Liikematkailija
Hyvää: Siisteys
Huonoa: Huoneen mukavuus
Poor Communication Very Noisy - Not good value
communication at check in poor, was given key and no information about property, resort, what was going on etc. we have a young girl with learning disabilities who was coughing because of the popcorn she was given by staff and work member behind the desk told her to move away from her as she didn’t want to get ill! i said she is coughing she isn’t ill. Quite rude and unhelpful. we were then put in an outdated apartment which was adequate but not for the price we paid. It was opposite a construction site who started at 7am but the property own cleaning and maintenance were moving things at 6 am every morning! the. the front of the apartment was opposite a fire pit were people were sitting around drinking til 3am ! so not a relaxing holiday at all. I did make several complaints but it got me no where . Everytime the phone rang i thought it was a manager to apologise or move us and it was just concierge trying to get us to go on a timeshare talk . 4 times ! after I had already said i wasn’t interested when we checked in .
Yöpyi 7 yötä helmikuussa 2024
Dori-Marie vastasi 16.2.2024
Thank you for choosing to stay with us and for taking the time to share your feedback. We sincerely apologize for any issues you encountered during your stay, and we regret if this impacted your experience with us. Please know that we take your comments seriously and will address them with our team to ensure improvements are made. Your feedback is invaluable as we strive to provide exceptional service to all our guests. We hope for the opportunity to welcome you back in the future and to offer you a much-improved experience.

10/10 Loistava

Kenneth, Gobles

Matkusti kumppanin kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Nice place. Plenty of things to do.
Yöpyi 2 yötä helmikuussa 2024
Dori-Marie vastasi 15.2.2024
Thanks for staying with us. We appreciate your feedback. We look forward to seeing you again!

10/10 Loistava

Kristie

Matkusti perheen kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Loved the activities for kids.
Yöpyi 5 yötä helmikuussa 2024
Dori-Marie vastasi 15.2.2024
Thanks for staying with us. We appreciate your feedback. We look forward to seeing you again!

10/10 Loistava

krystal

Yöpyi 2 yötä helmikuussa 2024
Dori-Marie vastasi 15.2.2024
Thanks for staying with us. We appreciate your feedback. We look forward to seeing you again!

10/10 Loistava

diarra

Yöpyi 2 yötä tammikuussa 2024
Dori-Marie vastasi 13.2.2024
Thank you so much for choosing to stay with us! We're thrilled to hear that you enjoyed your time here. Our team strives to provide the best experience possible, and it's incredibly rewarding to know that we succeeded in making your stay enjoyable.We truly appreciate your kind words and your decision to stay with us. It would be fantastic to welcome you back in the future.

10/10 Loistava

Zachery

Matkusti perheen kanssa
Hyvää: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great size suite
Yöpyi 2 yötä helmikuussa 2024
Dori-Marie vastasi 7.2.2024
Thanks for staying with us. We appreciate your feedback. We look forward to seeing you again!