Dear Guest, First, let me show you my sincere gratitude for taking the time in sending us your review through ….. and for the trust you have placed in our hotel, by choosing it for your stay at NH Palermo. On behalf of myself and all the staff, thank you for the compliments you have reserved for us in terms of service and hospitality. We are confident of being able to make you live all the extraordinary about this place and I did it with professionalism and attention. I hope to welcome back again soon. Kind Regards. Customer Care NH PALERMO

Dear Guest,First, let me show you my sincere gratitude for taking the time in sending us your review through Expedia and for the trust you have placed in our hotel, by choosing it for your stay at NH Palermo.On behalf of myself and all the staff, thank you for the compliments you have reserved for us in terms of service and hospitality. We are confident of being able to make you live all the extraordinary about this place and I did it with professionalism and attention.I hope to welcome back again soon.Kind Regards.Customer CareNH PALERMO

Dear Guest,First, let me show you my sincere gratitude for taking the time in sending us your review through Expedia and for the trust you have placed in our hotel, by choosing it for your stay at NH Palermo.On behalf of myself and all the staff, thank you for the compliments you have reserved for us in terms of service and hospitality. We are confident of being able to make you live all the extraordinary about this place and I did it with professionalism and attention.We apologize for your impression about the Sicily.I hope to welcome back again soon.Kind Regards.Customer CareNH PALERMO

Cher client,Tout d’abord, je voudrais vous remercier pour la confiance que vous avez reposé sur notre Hôtel en choisissant NH Palermo pour votre séjour.En ce qui concerne vos commentaires, nous les avons lues attentivement et nous souhaitons vous informer que tous les commentaires reçus constituent la méthode la plus fiable pour contrôler le service que nous vous offrons et pour améliorer les problèmes à développer afin de vos satisfaire les atteintes de nos clients et de fournir un service extraordinaire. Ces commentaires seront très précieux pour les prochaines actions à mettre en œuvre. Veuillez recevoir nos excuses les plus sincères pour ne pas avoir pu couvrir vos attentes.Nous espérons que vous nous donnez une seconde chance. Au plaisir de vous accueillir dans un futur proche.Cordialement,Très cordialement

Dear Kate,First, let me show you my sincere gratitude for taking the time in sending us your review through Expedia and for the trust you have placed in our hotel, by choosing it for your stay at NH Palermo.Just to clarify your comment about the pool, is not closed for work in progress we just emptied the pool for clean and make a few work but the pool officially open in May not before.With regards to your comments, we have read them carefully and would like to inform you that all the feedback given is the most reliable method of monitoring the service we offer and to improve the issues that need to be developed in order to achieve our guest’s satisfaction and to provide an extraordinary service. This comments will be highly valued for next actions to be implemented. Please receive our most sincere apologies for not having been able to cover your expectations.I hope to welcome back again soon.Kind Regards.Customer CareNH PALERMO

Dear Guest,First, let me show you my sincere gratitude for taking the time in sending us your review through Expedia and for the trust you have placed in our hotel, by choosing it for your stay at NH Palermo.On behalf of myself and all the staff, thank you for the compliments you have reserved for us in terms of service and hospitality. We are confident of being able to make you live all the extraordinary about this place and I did it with professionalism and attention.I hope to welcome back again soon.Kind Regards.Customer CareNH PALERMO

Dear Guest,First, let me show you my sincere gratitude for taking the time in sending us your review through Expedia and for the trust you have placed in our hotel, by choosing it for your stay at NH Palermo.On behalf of myself and all the staff, thank you for the compliments you have reserved for us in terms of service and hospitality. We are confident of being able to make you live all the extraordinary about this place and I did it with professionalism and attention.I hope to welcome back again soon.Kind Regards.Customer CareNH PALERMO

Dear Guest,First, let me show you my sincere gratitude for taking the time in sending us your review through Expedia and for the trust you have placed in our hotel, by choosing it for your stay at NH Palermo.On behalf of myself and all the staff, thank you for the compliments you have reserved for us in terms of service and hospitality. We are confident of being able to make you live all the extraordinary about this place and I did it with professionalism and attention.I hope to welcome back again soon.Kind Regards.Customer CareNH PALERMO

Dear Guest,First, let me show you my sincere gratitude for taking the time in sending us your review through Expedia and for the trust you have placed in our hotel, by choosing it for your stay at NH Palermo. We are confident of being able to make you live all the extraordinary about this place and I did it with professionalism and attention.I hope to welcome back again soon.Kind Regards.Customer CareNH PALERMO

Gentilissimo Ospite,Innanzitutto desidero ringraziarla per aver scelto NH Palermo per il suo ultimo soggiorno a Palermo e per averci regalato il suo tempo lasciandoci un commento tanto piacevole. L'aspettiamo presto di nuovo con noi, per un nuovo soggiorno e sarà per noi un piacere poterle dare il mio personale BENTORNATO!Cordiali salutiCustomer CareNH Palermo

Gentilissimo Ospite,Innanzitutto desidero ringraziarla per aver scelto NH Palermo per il suo ultimo soggiorno a Palermo e per averci regalato il suo tempo lasciandoci un commento tanto piacevole e positivo. L'aspettiamo presto di nuovo con noi, per un nuovo soggiorno e sarà per noi un piacere poterle dare il mio personale BENTORNATO!Cordiali salutiCustomer CareNH Palermo

Dear Michael,First, let me show you my sincere gratitude for taking the time in sending us your review through Expedia and for the trust you have placed in our hotel, by choosing it for your stay at NH Palermo.On behalf of myself and all the staff, thank you for the compliments you have reserved for us in terms of service and hospitality. We are confident of being able to make you live all the extraordinary about this place and I did it with professionalism and attention.I hope to welcome back again soon.Kind Regards.Customer CareNH PALERMO

Dear Graziano,First, let me show you my sincere gratitude for taking the time in sending us your review through Expedia and for the trust you have placed in our hotel, by choosing it for your stay at NH Palermo.On behalf of myself and all the staff, thank you for the compliments you have reserved for us in terms of service and hospitality. We are confident of being able to make you live all the extraordinary about this place and I did it with professionalism and attention.I hope to welcome back again soon.Kind Regards.Customer CareNH PALERMO

Dear Guest,First, let me show you my sincere gratitude for taking the time in sending us your review through Expedia and for the trust you have placed in our hotel, by choosing it for your stay at NH Palermo.With regards to your comments, we have read them carefully and would like to inform you that all the feedback given is the most reliable method of monitoring the service we offer and to improve the issues that need to be developed in order to achieve our guest’s satisfaction and to provide an extraordinary service. This comments will be highly valued for next actions to be implemented. Please receive our most sincere apologies for not having been able to cover your expectations.We hope you give us a second chance. Looking forward to welcome you back in the near future.Yours Sincerely,Customer CareNH PALERMO

Dear Guest,I would like to personally thank you, for the trust given to our hotel, NH Palermo, by choosing us for your stay in Palermo.With regards to your comments, we have read them carefully and would like to inform you that all the feedback given is the most reliable method of monitoring the service we offer and to improve the issues that need to be developed in order to achieve our guest’s satisfaction and to provide an extraordinary service. This comments will be highly valued for next actions to be implemented. Please receive our most sincere apologies for not having been able to cover your expectations.We hope you give us a second chance. Looking forward to welcome you back in the near future.Yours Sincerely,Customer CareNH PALERMO

Dear Guest,I would like to personally thank you, for the trust given to our hotel, NH Palermo, by choosing us for your stay in Palermo.With regards to your comments, we have read them carefully and would like to inform you that all the feedback given is the most reliable method of monitoring the service we offer and to improve the issues that need to be developed in order to achieve our guest’s satisfaction and to provide an extraordinary service. This comments will be highly valued for next actions to be implemented. Please receive our most sincere apologies for not having been able to cover your expectations.We hope you give us a second chance. Looking forward to welcome you back in the near future.Yours Sincerely,Customer CareNH PALERMO

Dear Brian,I would like to personally thank you, for the trust given to our hotel, NH Palermo, by choosing us for your stay in Palermo.With regards to your comments, we have read them carefully and would like to inform you that all the feedback given is the most reliable method of monitoring the service we offer and to improve the issues that need to be developed in order to achieve our guest’s satisfaction and to provide an extraordinary service. This comments will be highly valued for next actions to be implemented. Please receive our most sincere apologies for not having been able to cover your expectations.We hope you give us a second chance. Looking forward to welcome you back in the near future.Yours Sincerely,Customer CareNH PALERMO

Dear Terence,I would like to personally thank you, for the trust given to our hotel, NH Palermo, by choosing us for your stay in Palermo.With regards to your comments, we have read them carefully and would like to inform you that all the feedback given is the most reliable method of monitoring the service we offer and to improve the issues that need to be developed in order to achieve our guest’s satisfaction and to provide an extraordinary service. This comments will be highly valued for next actions to be implemented. Please receive our most sincere apologies for not having been able to cover your expectations.We hope you give us a second chance. Looking forward to welcome you back in the near future.Yours Sincerely,Customer CareNH PALERMO