Ulkouima-allas avoinna 8.00–20.00, aurinkotuoleja
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Arvostelut: Holiday Terrace Beachfront Hotel, a By The Sea Resort

2.5 out of 5
Holiday Terrace Beachfront Hotel, a By The Sea Resort
11831 Front Beach Road, Panama City Beach, FL

Arvostelut

6,8
Arvosana 10 - Loistava. 309 kautta 1159 arvostelua" "
Arvosana 8 - Hyvä. 339 kautta 1159 arvostelua" "
Arvosana 6 - OK. 195 kautta 1159 arvostelua" "
Arvosana 4 - Huono. 138 kautta 1159 arvostelua" "
Arvosana 2 - Hirveä. 178 kautta 1159 arvostelua" "

6,8/10

Siisteys

7,4/10

Henkilökunta ja palvelu

6,2/10

Palvelut/mukavuudet

6,2/10

Majoituspaikan kunto ja tilat

6,8/10

Ympäristöystävällisyys

Arvostelut

2/10 Hirveä

VICTORIA

Huonoa: Siisteys ja majoituspaikan kunto ja tilat
This property needs a serious update. It’s old and it shows.
Yöpyi 5 yötä toukokuussa 2024
Peter Smith GM vastasi 23.5.2024
Thank you for staying with us and taking time to comment. The property is dated, but it should still be clean and staff should be welcoming and professional. I am sorry it wasn't up to expectations.

4/10 Huono

Maria

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Property is old, rooms are moldy and they just paint over the mold, floor in room sticky and dirty, AC no filter blows moldy humid smell all bedding smells like that too! Roaches in room scary old elevator, balcony doors latch broken!
Yöpyi 2 yötä toukokuussa 2024
Peter Smith GM vastasi 23.5.2024
We are admittedly a work in progress. Each week we are making small strides to make the overall guest experience better. I am sorry we fell short of your expectations.

8/10 Hyvä

Roger

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Some malfunctioning and missing room amenities. Minor. Beautiful view. Aging, but charming. The building looks hospitable from all views.
Yöpyi 2 yötä toukokuussa 2024
Peter Smith GM vastasi 23.5.2024
Thank you for staying with us and taking time to comment. I am glad to hear overall we did well and appreciate you pointing out what we need to improve upon. Safe travels.

2/10 Hirveä

Omar

Liikematkailija, Matkusti kumppanin kanssa
Huonoa: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Showed up around 6pm and have been waiting in the lobby for two hours with no end in sight. Numerous other customers are also waiting tirelessly and expect to be here for several more hours. Hotel is severely understaffed and not the least bit apologetic.
Yöpyi 1 yön toukokuussa 2024
Peter Smith GM vastasi 23.5.2024
Sunday check in was admittedly a tough day. The issue was more related to technology with our property system to check people in and authorize cards, then with the key card reader to make guest room key cards. I do apologize for that. We let a lot of people down.

4/10 Huono

Ginger

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
We request towel 3 time because they weren’t put in the room or toilet paper. Finally on my third trip to office after 7 pm we got clean towels. There was bugs in the room and the lobby smelled like pot the entire time.
Yöpyi 2 yötä toukokuussa 2024
Peter Smith GM vastasi 23.5.2024
Thank you for staying with us. Rooms should be properly stocked, and our guest response time should be prompt. I apologize for that. As for the smell of marijuana in the lobby, I was here every day during your stay and don't recall that and staff didn't report anything in the off hours. I can understand how that would be annoying. Thanks for taking time to comment.

10/10 Loistava

Katherine

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great view of the beach
Yöpyi 1 yön toukokuussa 2024
Hotel Management vastasi 10.5.2024
Thank you for your positive feedback. We take pride in providing our guests with the experience they deserve. We do hope you will visit us again!

4/10 Huono

Carlos, Las Vegas

Matkusti kumppanin kanssa
Hyvää: Majoituspaikan kunto ja tilat
Huonoa: Siisteys
Lo que mas nos gusto fue la vista que tiene al mar
Yöpyi 4 yötä toukokuussa 2024
Hotel Management vastasi 9.5.2024
Thank you for taking the time to share your experience. We will keep working to make sure your next stay is an even better one. Hope to see you again soon.

2/10 Hirveä

Kentavious

Matkusti kumppanin kanssa
Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beachfront
Yöpyi 2 yötä toukokuussa 2024
Hotel Management vastasi 9.5.2024
Thank you for taking the time to share your experience. We will keep working to make sure your next stay is an even better one. Hope to see you again soon.

6/10 OK

Kelli

Hyvää: Henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet
I've stayed here several times in the past and always enjoyed my stays , this time check in was late , room smelled terrible and it had just been cleaned there were no towels available to any of the guest because laundry truck had not shown up. Checking out today and still have no towels.i still like this place even though i feel it could be better maintained and kept up . Staff is always nice .
Yöpyi 1 yön toukokuussa 2024
Hotel Management vastasi 8.5.2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

6/10 OK

Tonya

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
Huonoa: Siisteys
Liked the ocean view didn’t like the bed it was uncomfortable and it was trashy around the hotel
Yöpyi 1 yön toukokuussa 2024
Hotel Management vastasi 10.5.2024
Thank you for taking the time to share your experience. We will keep working to make sure your next stay is an even better one. Hope to see you again soon.

10/10 Loistava

Krystal

Matkusti perheen kanssa
Hyvää: Siisteys ja palvelut/mukavuudet
Huonoa: Henkilökunta ja palvelu
Great beach views!!! Rooms are very big wirh full kitchen. Very nice.. Room service ugh.. towels are gold or something cause you can't get any.. But Love this will be back next year!!
Yöpyi 4 yötä toukokuussa 2024
Hotel Management vastasi 7.5.2024
Thank you for your positive feedback. We take pride in providing our guests with the experience they deserve. We do hope you will visit us again!

2/10 Hirveä

Jamie

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This place is so dirty and we had a cockroach on the wall. Disgusting
Yöpyi 1 yön toukokuussa 2024
Hotel Management vastasi 6.5.2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

8/10 Hyvä

Kim

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Loved the balcony and view! This was not the "Perfect" place, but excellent for the cost! We had a very nice time and will return!
Yöpyi 3 yötä huhtikuussa 2024
Hotel Management vastasi 1.5.2024
Thank you for taking the time to share your experience. We will keep working to make sure your next stay is an even better one. Hope to see you again soon.

4/10 Huono

Alcioney

Matkusti perheen kanssa
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
The insulation of the building is not good for noise and the facilities inside are old!
Yöpyi 1 yön huhtikuussa 2024
Hotel Management vastasi 29.4.2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

6/10 OK

Carla

Matkusti lemmikkien kanssa, Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
Everything was good except the dirty floors and dirty sofa. The staff was friendly. Large parking area.
Yöpyi 5 yötä huhtikuussa 2024
Holiday Terrace vastasi 22.4.2024
I am so sorry about that! We will do so much better!

2/10 Hirveä

Simarah

Yöpyi 1 yön huhtikuussa 2024
Hotel Management vastasi 8.5.2024
Thank you for taking the time to share your experience. We will keep working to make sure your next stay is an even better one. Hope to see you again soon.

4/10 Huono

janet

Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
I didn’t like the dogs barking next door all night. The room was clean and the staff was great but the fire alarm went off while I was in shower and continued over an hour until I left. It’s worn but clean. Don’t forget to bring your shampoo.
Yöpyi 1 yön huhtikuussa 2024
Hotel Management vastasi 17.4.2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

2/10 Hirveä

James, Lafayette

Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We stayed on a drive through the area. Had we not been driving all day we would not have stayed. The facilities were horrible. I would not recommend this place to anyone. The elevator had vomit in it and the room was dirty.
Yöpyi 1 yön tammikuussa 2024
Hotel Management vastasi 17.4.2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

2/10 Hirveä

Tiffany

Matkusti perheen kanssa
They charged me more money at check in because they said yall didn’t pay them all the fees
Yöpyi 1 yön huhtikuussa 2024
Hotel Management vastasi 17.4.2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

2/10 Hirveä

Beti

Huonoa: Siisteys ja majoituspaikan kunto ja tilat
The pull out bed was nasty drenched with stains on the flat dirty mattress; the light in the bathroom did not work!! Definitely was a 0
Yöpyi 1 yön huhtikuussa 2024
Hotel Management vastasi 15.4.2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

4/10 Huono

Betsy

Matkusti ryhmän kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja palvelut/mukavuudet
Half the outlets don’t work, WiFi didn’t work, no light bulbs in lamps, floors turned feet and socks black, tears in the couch, coffee table broken, called 3 times to tell us they over booked. Switched our hotel, then switched back, then switched rooms. Dryer was full of lint. Dishwasher had dirty dishes in it. Shower has someone else’s bathroom supplies in it.
Yöpyi 3 yötä huhtikuussa 2024
Hotel Management vastasi 15.4.2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

2/10 Hirveä

Gloria

Matkusti lemmikkien kanssa, Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Is and im so disappointed that expedia advertised a place like this . Wasted my money and place like this I couldn’t even get money so I could go somewhere else I WAS A Waste of money and time i will never get anything from expedia i will trust this website for anything again
Yöpyi 2 yötä huhtikuussa 2024
Hotel Management vastasi 12.4.2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

2/10 Hirveä

Ignacio

Matkusti perheen kanssa
Huonoa: Henkilökunta ja palvelu ja palvelut/mukavuudet
Terrible la verdad tienen un servicio terrible llegue alas 4 para hacer el check in y me dijeron que esperara unos minutos estube esperando 40 minutos regrese a preguntar cuanto tiempo mas tenia que eaperar y me dijeron que no sabian tube que buscar otro hotel y perder la reservacion no lo recomiendo para nada
Yöpyi 1 yön huhtikuussa 2024
Hotel Management vastasi 10.4.2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

8/10 Hyvä

Alexandria

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Love staying here.
Yöpyi 8 yötä maaliskuussa 2024
Hotel Management vastasi 9.4.2024
Thank you for taking the time to share your experience. We will keep working to make sure your next stay is an even better one. Hope to see you again soon.

4/10 Huono

janice

Matkusti ryhmän kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
wonderful beach acess door to balcony would not shut the screws were loose, no sheets, pillows for pull out bed, no blankets, had to beg for towels, no broom to sweep sand out of floor, 1 roll of toliet paper for 2 people for 4 days, no blowdryer, 1 pack of coffee for maker. lamps didn't work in the front room, electricity went out at 4 in the morning didn't come back on till 10 then elevators didn't work they put 65 year old people on the 7th floor with us asking to be on the lowest floor. 1 trash can in the whole room. just terrible
Yöpyi 4 yötä maaliskuussa 2024
Hotel Management vastasi 8.4.2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

10/10 Loistava

James

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön syyskuussa 2023
Hotel Management vastasi 8.4.2024
Thank you for your positive feedback. We take pride in providing our guests with the experience they deserve. We do hope you will visit us again!

2/10 Hirveä

Rikki

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
The only good thing is the beach the hotel has mold black floor in bathroom and roaches . It’s not the best but the beach was close
Yöpyi 3 yötä huhtikuussa 2024
Hotel Management vastasi 8.4.2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

2/10 Hirveä

Tamara

Matkusti lemmikkien kanssa, Matkusti kumppanin kanssa
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
DO NOT GO TO THIS PLACE! It's dirty, the rooms are gross and it is very dated with stained walls, doors and counters. The couch was torn and very old and dirty. The floors were gritty and one roll of toilet paper. The only good thing about the place is the beach's view and the nice staff. They should call it a motel, not Hotel.
Yöpyi 2 yötä maaliskuussa 2024
Hotel Management vastasi 3.4.2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

2/10 Hirveä

Izrielle

Matkusti ryhmän kanssa, Matkusti lemmikkien kanssa, Matkusti pienten lasten kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
First of all we went through probably 25 keys due to them all not working and could never get back in the room. The bathroom rubber baseboard was pulled off about a foot and just hanging. The tub had a huge hole inside the side. It was not very clean at all. There was a few times we found roaches crawling around in the cabinets, on the floor, and walls. The kitchen had about 3 forks, 2 knives, 1 spoon, 5 plates, and 1 bowl. No blender and no pans, only ab 2 pots. No flat pans to cook in the oven. The couch was old, raggedy, had brown stains, and smelled awful. The pull out couch had old used sheets on them and was solid springs. The caulk around the window on the balcony was wet and gooey, the kids had a time playing in it before we noticed….. The pool is small and not heated. They give you 1 roll of toilet paper and 2 towels and rags. Elevators hasn’t been expected and had no inspection sheet inside. Doors shut really fast and didn’t care if someone wasn’t all the way in yet. Had to click the buttons 20x to get one to come to you. Decent things about our stay: -beds fairly comfortable -location was pretty convenient and empty lot beside so the beach wasn’t too packed
Yöpyi 4 yötä maaliskuussa 2024
Hotel Management vastasi 1.4.2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

8/10 Hyvä

ROGER, CENTREVILLE

Matkusti lemmikkien kanssa, Matkusti perheen kanssa
Huonoa: Siisteys ja palvelut/mukavuudet
Close to the beach. Plenty of parking.
Yöpyi 4 yötä maaliskuussa 2024
Hotel Management vastasi 1.4.2024
Thank you for taking the time to share your experience. We will keep working to make sure your next stay is an even better one. Hope to see you again soon.

4/10 Huono

Alyssa

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Hotel Management vastasi 25.3.2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

8/10 Hyvä

William

Matkusti kumppanin kanssa
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff was good and friendly but the motel is very dated like 15-20 years dated. Paint faded and stained everywhere doors had to be slammed shut on balcony a/c units very loud lights out everywhere pool was nasty from Sunday till Thursday when it was finally cleaned worst thing the room stunk from cigarette smoke and dogs were allowed in room. If I had known or read this in the info on your website I would not have booked the room since my wife and I both have allergies I could send you some pictures. Very very disappointed with their rating we witnessed one family in the lobby who also had resv but after looking at the room came back down to lobby and canceled. I too would’ve cancelled if the total balance had not already been charged to my credit card. Please give people a accurate and truthful and current review of the property
Yöpyi 5 yötä maaliskuussa 2024
Hotel Management vastasi 25.3.2024
Thank you for taking the time to share your experience. We will keep working to make sure your next stay is an even better one. Hope to see you again soon.

2/10 Hirveä

Kenneth

Matkusti ryhmän kanssa, Matkusti lemmikkien kanssa
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Couldnt check in at 4pm there was a line to check in at 4pm no rooms ready while waiting inline 4 people came to front desk for towels sheets and toliet paper.i called your company to cancel the room i was told no refund the hotel was a rip off anboth this hotel and your company is trash in my bookd your company didnt step in to fix the problem
Yöpyi 2 yötä maaliskuussa 2024
Hotel Management vastasi 20.3.2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

6/10 OK

Yvan

Matkusti ryhmän kanssa
Hyvää: Henkilökunta ja palvelu
The price is very reasonnable, the staff went the extra mile to be of service but the room was very average… A simple example, a coffee machine but no cups…
Yöpyi 1 yön maaliskuussa 2024
Hotel Management vastasi 18.3.2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

4/10 Huono

Pierre-luc

Toilet leak on the Floor , dirty place
Yöpyi 1 yön maaliskuussa 2024
Hotel Management vastasi 18.3.2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

6/10 OK

Shabreka

Matkusti kumppanin kanssa
Huonoa: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Made the reservation 2 days before my stay. They state that check is after 4 pm, we got there and had to wait for our room. Specifically for an hour. Cheaper is not always better I made that a mental note that day. They waved the resort fee because of the wait time to get into the room. Got to the room there was suppose to be two queen beds. There was a full and a queen. Okay fine! There were no blankets just sheets on the bed. With a two quest room there was only one towel and no rags. The bathroom had hair in the short. I have a hair phobia so that grossed me out. I would not bathe without my shower slides. I’ve never seen a bite where linen was delivered to them instead of not having their own laundry room. They have one for the guest. Overall this was a one time thing. Even though it was on the beach, I wouldn’t stay here again. Side note on that waved resort fee, they tried to charge me for that after I checked out.
Yöpyi 1 yön maaliskuussa 2024
Hotel Management vastasi 18.3.2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

10/10 Loistava

Carry

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 1 yön maaliskuussa 2024
Hotel Management vastasi 18.3.2024
Thank you for your positive feedback. We take pride in providing our guests with the experience they deserve. We do hope you will visit us again!

2/10 Hirveä

Katrina

Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Please avoid at all cost!!! Place is dirty, and staff are rude. A/C wasn’t working, they will make you wait til they fix it. Even if it’s 3 hrs.
Hotel Management vastasi 11.3.2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

4/10 Huono

Shaylee

Matkusti lemmikkien kanssa
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Okay for one night but definitely wouldn’t want to stay longer than that. You get what you pay for. The building is run down but the people were super nice. Overall I probably will not be staying there again. They charged a lot in random fees, with the amount I spent on fees I could have just booked a nicer hotel.
Yöpyi 1 yön maaliskuussa 2024
Hotel Management vastasi 7.3.2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

4/10 Huono

Luis

Matkusti perheen kanssa
Nos tardaron mucho tiempo en darnos nuestra habitacion
Yöpyi 2 yötä helmikuussa 2024
Hotel Management vastasi 28.2.2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

4/10 Huono

David

Yöpyi 3 yötä helmikuussa 2024
Hotel Management vastasi 21.3.2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

2/10 Hirveä

Victoria

Yöpyi 4 yötä helmikuussa 2024
Hotel Management vastasi 21.3.2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

2/10 Hirveä

Gabriel

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
The place should be condemned
Yöpyi 6 yötä helmikuussa 2024
Hotel Management vastasi 22.2.2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

4/10 Huono

Jim

Hyvää: Siisteys
Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 3 yötä helmikuussa 2024
Hotel Management vastasi 22.2.2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

2/10 Hirveä

Vicki

Matkusti perheen kanssa
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Pay attention to the reviews saying it’s run down and dirty..it is.. I’ve never stayed anywhere with a less stocked kitchen..we cut our stay short and moved to a better facility. Dog poop all over the stairs and hallways. Musky smelly room, slim toiletry and towels, dirt stained couches and walls all in all wouldn’t recommend. You get what you pay for. I would pay a little more to feel comfortable.
Yöpyi 3 yötä helmikuussa 2024
Hotel Management vastasi 19.2.2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

2/10 Hirveä

james

Matkusti perheen kanssa
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This hotel is not as advertised. I have never been to a hotel that does not provide blankets. There isn't a phone in the room to call the front desk. The shower head in the bathroom did not work. The front door did not latch from the outside. The first thing we saw when we got in our room was a roach crawling up the front door. The floors were full of beach sand. I don't believe they ever mop the floors. The bathroom exhaust fan did not work. The cabinet doors were missing hardware and were falling apart. The only thing this place has going for it is the view and nice older woman who checked us in. They charge a resort fee for what?. I don't recommend this place to anyone.
Yöpyi 1 yön helmikuussa 2024
Priscilla AGM vastasi 17.2.2024
Thank you for taking the time to leave us a detailed and honest review of your stay. We sincerely apologize about your visit to our hotel. Nothing short of right is right and we will immediately share your feedback with our management team. We take all our guests’ comments to heart, as we strive to continue to improve for all our guests. Thank you for choosing By The Sea Resorts and we hope to have the opportunity to welcome you back again to show you, our improvements.

4/10 Huono

Benito

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
We like to come to this property because of the staff and the rooms. this time when we stayed there was dog poop still on the balcony and on the floor of the room.
Yöpyi 1 yön joulukuussa 2023
Priscilla AGM vastasi 17.2.2024
Thank you for your valued feedback. We apologize we were unable to meet expectations and will be surely to get this to the correct team management. We hope to see you again soon so that we can show you the improvements.

6/10 OK

Dermot

Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
Hotel Management vastasi 15.2.2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

2/10 Hirveä

Jana, Moultrie

Matkusti lemmikkien kanssa, Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Smelled. No power in the outlet by the bed. No light bulb in the lamp. Just not good. And we took pets. There wasn’t any disclosure stating it was $100 per pet.
Yöpyi 1 yön tammikuussa 2024
Hotel Management vastasi 26.1.2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

10/10 Loistava

Deyanira

Matkusti perheen kanssa, Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Everything was great!
Yöpyi 2 yötä lokakuussa 2023
Hotel Management vastasi 26.1.2024
Thank you for your positive feedback. We take pride in providing our guests with the experience they deserve. We do hope you will visit us again!