Ulkopuoli

Arvostelut: Paris Marriott Opera Ambassador

4 out of 5
Paris Marriott Opera Ambassador
16 Boulevard Haussmann, Paris, Paris

Arvostelut

8,4

Erittäin hyvä

Arvosana 10 - Loistava. 447 kautta 1000 arvostelua" "
Arvosana 8 - Hyvä. 348 kautta 1000 arvostelua" "
Arvosana 6 - OK. 117 kautta 1000 arvostelua" "
Arvosana 4 - Huono. 45 kautta 1000 arvostelua" "
Arvosana 2 - Hirveä. 43 kautta 1000 arvostelua" "

8,6/10

Siisteys

8,4/10

Henkilökunta ja palvelu

7,8/10

Palvelut/mukavuudet

8,2/10

Majoituspaikan kunto ja tilat

7,8/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Liemi, Uusimaa

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Asiallinen hotelli loistavalla sijainnilla
Huoneemme oli kolmannen kerroksen sviitti, joka kaipaa ehdottomasti pikaista remontointia. Huone haisee kellarille ja kattopinnat kupruilevat ja halkeilevat - ei sovellu tämän tasoiselle hotellille. Hotellin palvelu on viiden tähden mukaista ja toimivaa. Aamiainen on runsas ja valikoimaa riittävästi useampaan makuun. Kahdeksannen kerroksen lounge palvelee Elite Memberejä kohtuullisella tarjonnalla, mutta aukioloajat voisivat olla hieman pidemmät. Kuntosali hotellisalin perustasoa.
Yöpyi 4 yötä heinäkuussa 2017
Aurélie C. vastasi 1.8.2017
Dear Liemi, Thank you for your detailed feedback following your stay at the Paris Marriott Opera Ambassador. It is great you enjoyed the quality of our staff service as well as the benefits of our Executive Lounge. Our breakfast buffet gives you the opportunity to refuel energy every morning for your excursions in Paris, it is great you enjoyed our breakfast offer. I have well noted the points which need to be improved and we will work accordingly. Hoping to welcome you back for your next visit in Paris. Kind Regards, Aurélie Conton - Guest Relations Manager

8/10 Hyvä

Arvo, Lahti

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Hyvä sijainti, metro lähellä.
Hyvä hotelli. Huoneissa kulumisen merkkejä. Hiljainen ja siisti. Concier -palvelu toimi hienosti. Ravintolan hintataso kallis.

8/10 Hyvä

Ilpo M.

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Great weekend in Paris with friends (PdA)
Geat location and good service with tidy environment. Professional personel. What more you can expect.

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Luotettava Marriott
Liikematkalla, hotellilla erinomainen sijainti.
Aurelie vastasi 26.12.2015
Dear Luotettava Marriott, Thank you for your positive feedback, we would be pleased to welcome you again at the Paris Marriott Opera Ambassador. Best Regards, Aurélie Conton

10/10 Loistava

Ulla-Maija

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus

8/10 Hyvä

Petriina

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus

10/10 Loistava

Azim

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hotel was very comfortable and clean.
Yöpyi 1 yön toukokuussa 2024

6/10 OK

YONGSOO

Yöpyi 6 yötä toukokuussa 2024

8/10 Hyvä

Alfredo

Hyvää: Siisteys ja henkilökunta ja palvelu
Everything was nice and pleasant. The only thing I would say was they had an issue with the temperature of the water and I felt it’s something that could’ve been resolved a lot sooner.
Yöpyi 4 yötä helmikuussa 2024
Mohamed FARID vastasi 23.2.2024
Dear Alfredo, Thank you for your feedback, and we're delighted to hear that you had a nice and pleasant experience overall. We apologize for the inconvenience you experienced with the temperature of the water. Your comfort is our top priority, and we regret any delay in resolving this issue. Please rest assured that we will address this matter with our team to ensure prompt resolution of such concerns in the future. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to let us know. We appreciate your understanding and hope to have the opportunity to welcome you back for an even more enjoyable stay.Warm regards, Mohamed FARID Guest Relations Supervisor

10/10 Loistava

CHRISTIANOS

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön helmikuussa 2024
Maxime vastasi 18.2.2024
Dear Christianos,Thank you for your feedback about your stay at the Paris Marriott Opera Ambassador Hotel. We are delighted to see that you had a pleasant time in Paris when staying with us and are looking forward to welcoming you again in the future.Warm regards,Maxime, Guest Relation Supervisor

10/10 Loistava

josilu, Alexandria

Excellent service
Yöpyi 3 yötä tammikuussa 2024
Mohamed FARID vastasi 23.1.2024
Dear Josilu,We are delighted to receive your feedback and learn that you experienced excellent service during your stay at Paris Marriott Opera Ambassador Hotel. Thank you for taking the time to share your positive thoughts with us.Our team is committed to providing the highest level of service, and it's truly rewarding to know that we could contribute to making your stay enjoyable. If there's anything else you'd like to share or if you have any suggestions for improvement, please feel free to let us know.We look forward to welcoming you back in the future, and until then, safe travels!Warm regards,Mohamed FARID Guest Relations Supervisor

10/10 Loistava

Armando

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent and clean hotel in a very centric area. Lots to do. staff is very friendly, rooms are clean, quiet. You are just a 20 min walk to the Louvre, St Germaine, and Montparnasse. Truly a great location.
Yöpyi 7 yötä tammikuussa 2024

10/10 Loistava

Khaled

Yöpyi 3 yötä tammikuussa 2024
Maxime vastasi 5.2.2024
Dear Khaled,Thank you for taking to reflect on the service quality delivered in our property and rating positively your overall stay experience with us. We would be delighted to welcome you agaoin.Sincerely, Maxime - Guest Relations Supervisor

8/10 Hyvä

KAGEFUMI

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
交通の便が良く,徒歩数分以内のメトロの駅から色々なところに行くことができた。
Yöpyi 5 yötä joulukuussa 2023
Maxime vastasi 3.1.2024
Dear Ms./Mr. KAGEFUMI,Thank you for your feedback about your stay at the Paris Marriott Opera Ambassador Hotel. We are delighted to see that you had a pleasant time in Paris when staying with us and are looking forward to welcoming you again in the future.Best regards,Maxime, Guest Relations Supervisor

8/10 Hyvä

Teruko

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
年末に4泊利用させて頂きました。 バスタブ付きでゆっくり疲れを取ることが 出来ました。夜中に部屋の温度を少しあげようと エアコンのコントールパネルのボタンを押したら 変な数字が出たり点滅したりして、パニックに なりました。 夜中1時半頃でした。 フロントに電話したらエアコンが故障したと思った らしく、技術者は明日の朝しか来ないでの、 毛布を持って行くからそれで朝まで過ごして下さいと言われました。 エアコンのコントールパネルの操作の仕方を ただ説明して欲しかったのですが…😅 時間が経つと、また正常運転に切り替わって いました。日本の感覚で温度をいじらない 方がいいと感じました。 8階の食事をとるスペースはとても快適でした。 食事も美味しくてスタッフもフレンドリーで した。とても快適なホテルだと思います。 また利用したいです。 ありがとうございました。
Yöpyi 4 yötä joulukuussa 2023
Maxime vastasi 3.1.2024
Dear Ms./Mr. TERUKO,Thank you for your feedback about your stay at the Paris Marriott Opera Ambassador Hotel. We are delighted to see that you had a pleasant time in Paris when staying with us and are looking forward to welcoming you again in the future.Your valuable comments have been shared with our hotel team members to elevate service quality.Best regards,Maxime, Guest Relations Supervisor

10/10 Loistava

sumin

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 5 yötä joulukuussa 2023
Maxime vastasi 3.1.2024
Dear Ms./Mr. SUMIN,Thank you for your feedback about your stay at the Paris Marriott Opera Ambassador Hotel. We are delighted to see that you had a pleasant time in Paris when staying with us and are looking forward to welcoming you again in the future.Best regards,Maxime, Guest Relations Supervisor

10/10 Loistava

Luis

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Muy buena experiencia y atención del personal.
Maxime vastasi 3.1.2024
Dear Mr. Luis,Thank you for your feedback about your stay at the Paris Marriott Opera Ambassador Hotel. We are delighted to see that you had a pleasant time in Paris when staying with us and are looking forward to welcoming you again in the future.Best regards,Maxime, Guest Relations Supervisor

4/10 Huono

wael

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
Location
Yöpyi 4 yötä joulukuussa 2023
Maxime vastasi 3.1.2024
Dear Ms./Mr. Wael,Thank you for sharing your experience at our hotel with the Expedia community.We were sincerely sorry to read that your stay with us did not meet your expectations and will work accordingly for improvement. We are very concerned about our guests’ satisfaction, and we appreciate your valuable feedback which will help us delivering a higher level of service.We would like to take the opportunity to get in touch with you as we are very concerned about our customers' satisfaction. Could you send us further details about the reason you rated 2 out of 5 your experience, to guest.relations@parismarriottopera.com?Best regards,Maxime, Guest Relation Supervisor

2/10 Hirveä

Rivka

Yöpyi 1 yön joulukuussa 2023
Maxime vastasi 3.1.2024
Dear Ms./Mr. RIVKA,Thank you for sharing your experience at our hotel with the Expedia community.We were sincerely sorry to read that your stay with us did not meet your expectations and will work accordingly for improvement. We are very concerned about our guests’ satisfaction, and we appreciate your valuable feedback which will help us delivering a higher level of service.We would like to take the opportunity to get in touch with you as we are very concerned about our customers' satisfaction. Could you send us further details about the reason you rated 2 out of 5 your experience, to guest.relations@parismarriottopera.com?Best regards,Maxime, Guest Relation Supervisor

8/10 Hyvä

Joyce

Yöpyi 4 yötä joulukuussa 2023
Maxime vastasi 3.1.2024
Dear Joyce,Thank you for your feedback about your stay at the Paris Marriott Opera Ambassador Hotel. We are delighted to see that you had a pleasant time in Paris when staying with us and are looking forward to welcoming you again in the future.Best regards,Maxime, Guest Relations Supervisor

6/10 OK

MEHDI

Liikematkailija
Hyvää: Siisteys
Huonoa: Huoneen mukavuus
Une sirène d alarme sans aucune assistance
Nous étions réveillés a 01h35 par les sirènes d alarme et ca durée prés de 10 mins sans savoir quoi faire , ni aucune indications de la part du personnel , la réception a été injoignable Et sans aucune excuses de la part de la direction de l hotel
Yöpyi 1 yön joulukuussa 2023
Guest Relations vastasi 12.12.2023
Bonjour M. Mehdi,Nous vous remercions d'avoir partagé votre expérience récente avec nous. Nous nous excusons sincèrement pour la gêne occasionnée par les sirènes d'alarme pendant votre séjour. Nous comprenons l'importance d'une nuit de sommeil paisible, et il est regrettable que la situation n'ait pas été gérée de manière appropriée.Nous sommes profondément désolés pour le manque d'instructions et l'indisponibilité de notre équipe de réception pendant l'incident. Soyez assuré que nous prenons votre avis très au sérieux, et nous enquêtons activement sur la question afin d'éviter tout nouvel incident similaire.Votre confort et votre sécurité sont nos priorités absolues, et nous nous engageons à apporter les améliorations nécessaires. Nous apprécions votre compréhension et espérons avoir l'opportunité de vous accueillir à nouveau pour une expérience beaucoup plus positive.Cordialement,Mohamed FARIDGuest Relations

8/10 Hyvä

Vivek, new delhi

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very good location.
Yöpyi 5 yötä marraskuussa 2023
Maxime vastasi 3.1.2024
Dear Vivek,Thank you for your feedback about your stay at the Paris Marriott Opera Ambassador Hotel. We are delighted to see that you had a pleasant time in Paris when staying with us and are looking forward to welcoming you again in the future.Best regards,Maxime, Guest Relations Supervisor

10/10 Loistava

Ka Wai

Yöpyi 2 yötä syyskuussa 2023
Maxime vastasi 5.11.2023
Dear Mr(s). Ka Wai,Thank you for your feedback about your stay at the Paris Marriott Opera Ambassador Hotel. We were delighted to see that you had a pleasant time in Paris when staying with us and are looking forward to welcoming you again in the future.Sincerely,Maxime, Guest Relations Supervisor

6/10 OK

Glenn

Hyvää: Siisteys
Yöpyi 9 yötä lokakuussa 2023
Maxime vastasi 5.11.2023
Dear Mr(s). Glenn,Thank you for sharing your comments with the Expedia community, following your stay at the Marriott Opera Ambassador. From your rating, we understood your stay experience was below your expectations. We have shared your valuable feedback with the hotel team to continuously improve the service quality delivered to our guests.Sincerely,Maxime, Guest Relations Supervisor

8/10 Hyvä

Morteza

Yöpyi 5 yötä lokakuussa 2023
Maxime vastasi 15.11.2023
Dear Mr(s). Morteza,Thank you for sharing your feedback about your stay at the Paris Marriott Opera Ambassador Hotel with Expedia community. We were delighted to see that you had a pleasant time in Paris when staying with us and are looking forward to welcoming you again in the future. Sincerely,Maxime, Guest Relations Supervisor

8/10 Hyvä

Shigenobu

Yöpyi 3 yötä lokakuussa 2023
Maxime vastasi 5.11.2023
Dear Mr(s). Shigenobu San,Thank you for your feedback about your stay at the Paris Marriott Opera Ambassador Hotel. We were delighted to see that you had a pleasant time in Paris when staying with us and are looking forward to welcoming you again in the future.Sincerely,Maxime, Guest Relations Supervisor

8/10 Hyvä

Clouise nmn Jackson

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The facility was great with one exception. Pre-arriving I requested on several occasions that we have joining rooms. Weeks prior to my arriving I spoke with several people they put it in the notes and once we arrived no one knew of anything and made no real push to fore fill the request.
Yöpyi 4 yötä elokuussa 2023
Maxime vastasi 5.9.2023
Dear Mr., Mrs. Clouise nmn Jackson le Orbitz,Thank you for your feedback about your stay at the Paris Marriott Opera Ambassador Hotel. We are delighted to see that you had an overall pleasant time in Paris when staying with us. It was surprising reading your request for adjoining rooms was not addressed promptly and we would like to extend our apologies for such a negative experience. Besides, we are looking forward to welcoming you again in the future.Best regards, Maxime - Guest Relations Supervisor

2/10 Hirveä

Roberto, BONITA

Matkusti perheen kanssa
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This property can’t possibly be a Marriott Hotel! Not possibly a four star hotel. Due to the issue of scalding and freezing fluctuating temperature of the shower we were moved to a different room, that’s where we noticed a message in the bathroom that stated that that issue was an ongoing problem throughout the hotel and when we complained they did not mention this. The second room had a sagging bed and a toilet room which was so small it was impossible to close the door. We were again moved to a different room which had a screeching sound anytime the bathroom door was opened or closed. We asked for the door to be fixed, we’re ignored until I had to go to the lobby and refused to accept that they would fix it the next day. The solution given was to keep the door open by way of cramming it shut with a stack of cardboard. They finally fixed the problem on the last day of the six day stay. We had two rooms the second one smelled like sewage only that my daughter who was staying there did not mention it until we checked out. She went to the gym and it was old and without air conditioning, one of the machines was out of order so there was only a treadmill and a few free weights. We wasted a lot of time changing rooms instead of sightseeing! The only good thing is the location!
Yöpyi 6 yötä elokuussa 2023
Maxime vastasi 17.9.2023
Dear Mr. ROBERTO,Thank you for sharing your experience at our hotel with the Expedia community.We are sincerely sorry to read that your stay with us did not meet your expectations and will work accordingly for improvement. We are very concerned about our guests’ satisfaction and we appreciate your valuable feedback which will help us delivering a higher level of service.We would like to take the opportunity to thank you for highlighting the different issues you experienced. Immediate action have been taken to address those issues.Sincerely,Maxime,Guest Relation Supervisor

8/10 Hyvä

Ingrid

Matkusti kumppanin kanssa
We were given a handicap room modified for a person in a wheelchair with no seating area as in the picture when we order the room. Mr. Sharif was extremely courteous and got us a better room but not until after six days of our 10 day stay. Food at the restaurant was very disappointing. I would read this hotel a three star hotel.
Yöpyi 10 yötä elokuussa 2023
Maxime vastasi 5.9.2023
Dear Ingrid,Thank you for your feedback about your stay at the Paris Marriott Opera Ambassador Hotel. We are delighted to see that you had an overall pleasant time in Paris when staying with us. It was surprising reading your concerns were not addressed timely. Besides, we are looking forward to welcoming you again in the future.Best regards, Maxime - Guest Relations Supervisor

10/10 Loistava

TAKASHI

Yöpyi 3 yötä elokuussa 2023
Maxime vastasi 17.9.2023
Dear Mr./Mrs. TAKASHI,Thank you for your feedback about your stay at the Paris Marriott Opera Ambassador Hotel. We were delighted to see that you had a pleasant time in Paris when staying with us and are looking forward to welcoming you again in the future.Best regards,Maxime, Guest Relations Supervisor

6/10 OK

Daniel

Matkusti perheen kanssa
Hyvää: Majoituspaikan kunto ja tilat
Huonoa: Palvelut/mukavuudet
La bañera estaba muy sucia salió moho al prenderla me dio mucho asco ,
Maxime vastasi 5.9.2023
Dear Daniel, Thank you for taking the time to share your feedback on Expedia. We were very concerned to read you had a disappointing, unpleasant and frustrating stay. We shared your valuable comments with Housekeeping team and hotel team members to ensure we will work on the points you brought to our attention.We hope to welcome you again among us in the future.Best regards,Maxime - Guest Relations Supervisor

10/10 Loistava

Delisa

Yöpyi 3 yötä heinäkuussa 2023
Maxime vastasi 5.9.2023
Dear Delisa,Thank you for your feedback about your stay at the Paris Marriott Opera Ambassador Hotel. We were delighted to read you had a pleasant time in Paris while staying with us. We are looking forward to welcoming you again in the future.Best regards,Maxime, Guest Relations Supervisor

10/10 Loistava

Marit

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 5 yötä heinäkuussa 2023
Maxime vastasi 25.7.2023
Dear Mrs., Mr. Marit,Thank you for your feedback about your stay at the Paris Marriott Opera Ambassador Hotel. We were delighted to read you had a pleasant time in Paris while staying with us. We are looking forward to welcoming you again in the future.Best regards,Maxime, Guest Relations Supervisor

8/10 Hyvä

beatriz

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
IS VERY OLD
Yöpyi 3 yötä heinäkuussa 2023
Maxime vastasi 25.7.2023
Dear Beatriz,Thank you for your comment following your stay at the Marriott Opera Ambassador. We are glad that you enjoyed your time in Paris. We shared your valuable comments about with the management team in order to continuously improve the service quality delivered to our guests.Hotel facilities are regularly maintained to ensure guests'comfort at all times.Wishing you a nice day and waiting for your next visit.Sincerely,Maxime - Guest Relations Supervisor

2/10 Hirveä

Setia

Yöpyi 6 yötä kesäkuussa 2023
Maxime vastasi 18.7.2023
Dear Setia,Thank you for sharing your experience at our hotel with the Expedia community.We are sincerely sorry to read that your stay with us did not meet your expectations and will work accordingly for improvement. We are very concerned about our guests’ satisfaction and we appreciate your valuable feedback which will help us delivering a higher level of service.Sincerely,Maxime, Guest Relations Manager

10/10 Loistava

Yoshinori

Matkusti perheen kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
I was very happy with our stay and it was fantastic to have used the exective lounge. One thing I didn't like is that nobody give slipper and wordrobe on the day despite my wife asked to provide.
Yöpyi 2 yötä kesäkuussa 2023
Maxime vastasi 4.7.2023
Dear Mrs.,Mr. YOSHINORI SAN,Thank you for your feedback about your stay at the Paris Marriott Opera Ambassador Hotel. We are delighted to see that you had a pleasant time in Paris when staying with us and are looking forward to welcoming you again in the future.Best regards,Maxime, Guest Relations Manager

10/10 Loistava

SHOKO

Yöpyi 8 yötä toukokuussa 2023
Maxime vastasi 13.6.2023
Dear SHOKO,Thank you for your feedback about your stay at the Paris Marriott Opera Ambassador Hotel. We are delighted to see that you had a pleasant time in Paris when staying with us and are looking forward to welcoming you again in the future.Best regards,Maxime, Guest Relations Supervisor

4/10 Huono

Valérie

Yöpyi 1 yön toukokuussa 2023
Morgane vastasi 14.6.2023
Dear Valérie,Thank you for sharing your experience at our hotel with the Expedia community.We are sincerely sorry to read that your stay with us did not meet your expectations and will work accordingly for improvement. We are very concerned about our guests’ satisfaction and we appreciate your valuable feedback which will help us delivering a higher level of service.We hope to have an opportunity to provide a better experience for your next visit in Paris,Best regards,

10/10 Loistava

Marie-Claude

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön toukokuussa 2023
Maxime vastasi 13.6.2023
Chère Marie-Claude,Nous vous remercions d'avoir pris le temps de nous évaluer sur Expedia à la suite de votre récent séjour à l’hôtel Paris Marriott Opera Ambassador. Nous sommes ravis de voir que vous ayez passé un agréable séjour parmi nous et espérons vous accueillir très prochainement.Cordialement,Maxime, Superviseur Guest Relations

8/10 Hyvä

Kuanghua

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 6 yötä huhtikuussa 2023
Morgane vastasi 14.6.2023
Dear Kuanghua,Thank you for your feedback about your stay at the Paris Marriott Opera Ambassador Hotel. We are delighted to see that you had a pleasant time in Paris when staying with us and are looking forward to welcoming you again in the future.Best regards,

8/10 Hyvä

Juana

Yöpyi 9 yötä huhtikuussa 2023
Maxime vastasi 13.6.2023
Dear Juana,Thank you for your comments following your stay at the Marriott Opera Ambassador. We are glad that you enjoyed your time. We have shared your valuable comments about your experience with the management team in order to continuously improve the quality of the service delivered to our guests.We would like to take the opportunity to get in touch with you as we are very concerned about our customers satisfaction. Please contact our Director of Operations Mr. Gregory Deslondes at ambassador@parismarriottopera.com or share with us your contact details as well as an appropriate date and time and we will be delighted to get back to you.Sincerely,Maxime, Guest Relations Supervisor

6/10 OK

gary

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Huonoa: Palvelut/mukavuudet
As high as the room cost was, The breakfast should have been included It was good but very high in cost
Yöpyi 3 yötä huhtikuussa 2023
Guillaume - Guest Relations Supervisor vastasi 17.5.2023
Dear Gary,Thank you for taking the time to share your feedback on Expedia. We are pleased to see that you enjoyed your stay with us. On the other side I am sorry your experience with us did not fully meet your expectations especially regarding our rates. I shared your observations with our Management team to ensure we will work on the points you brought to our attention.We hope to welcome you again among us in the future.Best regards,Guillaume - Guest Relations Supervisor

10/10 Loistava

Linda

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Room had a bathtub which was great. People please and helpful.
Yöpyi 2 yötä huhtikuussa 2023
Guillaume - Guest Relations Supervisor vastasi 17.5.2023
Dear Linda,Thank you for your feedback about your stay at the Paris Marriott Opera Ambassador Hotel. We are delighted to see that you had a pleasant time in Paris when staying with us and are looking forward to welcoming you again in the future.Best regards,Guillaume, Guest Relation Supervisor

8/10 Hyvä

Sandrine

Yöpyi 2 yötä huhtikuussa 2023
Maxime vastasi 13.6.2023
Chère Sandrine,Merci d'avoir pris le temps de partager votre avis sur Expedia. Nous sommes ravis que vous ayez apprécié votre lors de votre séjour parmi nous. Nous sommes désolés que votre expérience chez nous n'ait pu répondre pleinement à vos attentes. Par ailleurs, nous avons partagé vos observations avec notre direction pour nous assurer que nous travaillerons sur les points portés à notre attention.Nous aimerions profiter de l'occasion pour prendre contact avec vous car nous sommes très soucieux de la satisfaction de nos clients. Vous pouvez contacter notre Directeur des Opérations M. Gregory Deslondes ambassador@parismarriottopera.com ou nous communiquer vos coordonnées ainsi qu'une date et une heure appropriées et nous nous ferons un plaisir de vous répondre.Nous espérons avoir l'occasion de vous accueillir à nouveau pour votre prochaine visite à Paris.Meilleures salutations,Maxime, Superviseur Guest Relations

10/10 Loistava

Elie

Yöpyi 1 yön huhtikuussa 2023
Guillaume, Guest Relation Supervisor vastasi 17.5.2023
Dear Elie,Thank you very much for taking the time to share your valuable feedback on Expedia. We are very pleased that you fully enjoyed your stay and we look forward to welcoming you again at the Paris Marriott Opera Ambassador Hotel.Best regards,Guillaume, Guest Relation Supervisor

8/10 Hyvä

Fabrizio

Yöpyi 3 yötä maaliskuussa 2023

10/10 Loistava

thierry

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 5 yötä tammikuussa 2023
Morgane vastasi 20.3.2023
Dear Thierry,Thank you for your feedback about your stay at the Paris Marriott Opera Ambassador Hotel. We are delighted to see that you had a pleasant time in Paris when staying with us and are looking forward to welcoming you again in the future.Best regards,

10/10 Loistava

Jennifer, Northborough

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä helmikuussa 2023
Guillaume vastasi 5.4.2023
Dear Jennifer,Thank you for your feedback about your stay at the Paris Marriott Opera Ambassador Hotel. We are delighted to see that you had a pleasant time in Paris when staying with us and are looking forward to welcoming you again in the future.Best regards,Guillaume, Guest Relation Supervisor

8/10 Hyvä

Nelcia

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Property was lovely and clean. Staff was great polite and pleasant. Would definitely stay again.
Yöpyi 3 yötä helmikuussa 2023
Morgane vastasi 20.2.2023
Dear Nelcia,Thank you for your feedback about your stay at the Marriott Paris Opera Ambassador. We are delighted to see that you had a pleasant time in Paris when staying with us and are looking forward to welcoming you again in the future.Best regards,