Luksushotellit - Playa del Carmen, Quintana Roo

”Just everything from the room, the pools, the beach, the service, the meals, the ability to take in activities.”

”The rooms, restaurants and property was spotless. The food was always amazing everywhere we went. The staff Alberto, Fernando, and Jan were fantastic and met all our needs during the stay. ”

”Amazing food ”

”Excellent staff”

”We had a wonderful short stay at the Belmond Maroma to celebrate our engagement. The staff and their service were top notch. In particular, Emanuel took great care of us. The spa was wonderful for both treatments and some time in the hot/cold plunges, steam and sauna. The restaurants were picturesque right on the beach - we particularly liked breakfast with the fresh juices of the day and daily changed pastries. The gym setup is excellent and the daily complimentary activities rounded out our...

”They consider themselves as luxury but they are really not. There were mice droppings ALL OVER the outside of the room in the hallways. Mice droppings in the staircase corners. They have an infestation!!! Also everything is made pretty cheap (furniture, decor, etc). The staff was overwhelmed with the occupancy the week we were there. Would not come back. Hector at the pool and beach was great!! And the lady that did the margarita class was awesome!”

”The property was beautiful. They have all toiletries you may need. There reqlly isn't a bad view on the property unless you stay on the first floor but then you have a pool. ”