Perhehotellit - Puerto Morelos, Quintana Roo

”Always a great trip”

”We had an incredible stay at Hyatt Ziva! From the moment we arrived, the service was top-notch. A special thank you to our butler Sandy, who went above and beyond to make our anniversary unforgettable — every detail was perfect, and her care truly elevated our entire experience. Erika, my masseuse, was absolutely amazing — one of the best massages I’ve ever had. She created such a calming, restorative space. Our whole family had a blast enjoying the variety of delicious food options and...

”Great resort! Great staff! Clean and accommodating. Beautiful views ”

”Great staff, great place, good food.”

”This was our 15th trip to the area but the first at the resort. It was fabulous. Everything from the staff to being greeted by lemur and racoons as the wandered through the resort. One area of improvement would be a resort map. So much to do.”

”Hotelli on vanha ja rapistunut eikä vastaa sivustolla olevia kuvia. Allasalue on pieni allas, jossa uivat lähinnä lokit. Vieraiden käytössä on viereisen Beach Club Ojo de Aguan allasalue, jossa on pienehkön altaan lisäksi piknik-pöytä sekä YKSI aurinkotuoli, eikä mitään palveluita. Molempien hotellien rannat ja niiden aurinkotuolit ovat vieraiden käytössä, mutta ainakin Beach Clubin puolella se oli melko sekavaa: vaikka menit vapaaseen tuoliin, saattoi henkilökunta tulla sanomaan sen olevan jo...

”The food was amazing and staff were nice. We left early due to lack of amenities, but are excited to return once the facility is fully open! ”

”El servicio antes de la llegada por parte del Guest Experience Santiago y todo el equipo de Guest Services fue increíble la Gte Ana nos ayudo con nuestros requerimientos, jose y Brenda son geniales en la mesa siempre muy serviciales. Hay muchas opciones de restaurantes, volveremos para probar las demas ”