Terassi/patio

Arvostelut: Punta Cana Princess Adults Only - All Inclusive

4 out of 5
Punta Cana Princess Adults Only - All Inclusive
Playas de Bavaro, Punta Cana, La Altagracia

Arvostelut

8,0

Erittäin hyvä

Arvosana 10 - Loistava. 440 kautta 1002 arvostelua" "
Arvosana 8 - Hyvä. 276 kautta 1002 arvostelua" "
Arvosana 6 - OK. 145 kautta 1002 arvostelua" "
Arvosana 4 - Huono. 77 kautta 1002 arvostelua" "
Arvosana 2 - Hirveä. 64 kautta 1002 arvostelua" "

8,4/10

Siisteys

8,8/10

Henkilökunta ja palvelu

8,0/10

Palvelut/mukavuudet

8,0/10

Majoituspaikan kunto ja tilat

8,4/10

Ympäristöystävällisyys

Arvostelut

6/10 OK

Tarkistettu asiakas

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Hinta-laatusuhde ei kohtaa
Palvelu toimi hyvin koko vierailun ajan, mutta muuten on paljon parantamisen varaa. Lämmintä vettä ei ollut joka päivä saatava, joten huoneessamme ollutta ”poreallasta” oli mahdoton käyttää sinä aikana. Siivouksen taso oli todella huono. Uusia saippuoita täytyi käydä välillä pyytämässä ja lakanoita ei vaihdettu. Informaatio oli todella huonoa ja kaikesta täytyi kysyä tai oppia kantapään kautta. Ravintoloiden aukio-olo aikoja ei ollut missään ja ajan kanssa selvisi, ettei hotellin kaikki ravintolat ole edes auki joka päivä vaan vuorottelevat päivittäin. Joka tapauksessa vierailu meni mukavasti, sillä olimme lomalla, mutta hintaan nähden olisi toivonut saavan paljon enemmän.
Yöpyi 5 yötä tammikuussa 2024

8/10 Hyvä

Marko

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Perfect place for relaxing
Resort was very comfortable. Service was excellent. Staff was very helpful and smiling. Unless resort was four star it wasn't too glamour. You felt there like a home. Restaurants served also well. Big bonus also adults only. Only minus is location. Little far from shops and restaurants. Basic wifi was also poor at rooms.
Yöpyi 4 yötä marraskuussa 2021
Princess Hotels vastasi 31.12.2021
Dear Marko We would like to thank you for taking the opportunity to express your feedback about your stay here at Punta Cana Princess; it is very comforting to read that you spent a relaxed vacations with us. We truly appreciate the compliments towards the our service and our staff. It is always a joy to learn that we were able to fulfil our main principle, which is not only to satisfy but to surpass our guest´s expectations. On the whole, we would just like to express our gratitude for the feedback and we hope to host you again in the future. Sincerely, Julio Paulino Operation Manager Punta Cana Princess All Suites Resort and Spa

10/10 Loistava

Minna

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Really nice all inclusive hotel
I enjoyed this hotel very much. The beach is brilliant because there is always nice wind, pool was good, room was nice and food plus wine okay. There is also good service to book trips and adventures to explore ``outside world''
Princess Hotels Resorts vastasi 31.7.2017
Dear Minna, It is quiet refreshing to have received your good opinion about your stay here at our resort, Punta Cana Princess. We are truly honored by your compliments and we are glad that we were able to contribute to the creation of an unforgettable trip for you. It is pleasing to know that we were able to surpass your expectations and we hope to continue doing the same for you and our other guests. We find your compliments towards our beach, food, rooms, pool and service in general. All in all, we would just like to thank you for expressing your thoughts and we hope to host you again in the near future at Punta Cana Princess. Sincerely, Julio Paulino Operation Manager Punta Cana Princess All Suites Resort and Spa

10/10 Loistava

Vanessa

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We spent 4 nights at Punta Cana Princess and had a fantastic experience! The room was cozy and clean; the beach was incredibly beautiful and peaceful; and the dining options were great. We ended up never leaving the resort, as it was always entertaining - the evenings always had an event, like live music. We'd definitely come back!
Yöpyi 4 yötä toukokuussa 2024
Guest Service vastasi 28.5.2024
Dear Vanessa. Thank you for sharing your vacation comments. We are happy that you have chosen our hotel as your vacation destination and for the positive comments about our property and the advantages it offers. We were delighted to read that everything was to your liking and we were able to meet your expectations. We hope to have the privilege of welcoming you on your next vacation. Best regards, Federico Espinal. General manager. Punta Cana Princess

10/10 Loistava

Wania

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The location is excellent. The beach chairs are very close to the ocean, which I loved. There’s a lot entertaining, and the fact that there’s no children made the place quiet and less crowded.
Yöpyi 4 yötä toukokuussa 2024
Guest Service vastasi 28.5.2024
Dear Wania. Thank you for sharing your vacation comments. We are happy that you have chosen our hotel as your vacation destination and for the positive comments about our property and the advantages it offers. We were delighted to read that everything was to your liking and we were able to meet your expectations. We hope to have the privilege of welcoming you on your next vacation. Best regards, Federico Espinal. General manager. Punta Cana Princess

8/10 Hyvä

Jesus Ismael Declet

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good
Yöpyi 3 yötä toukokuussa 2024
Guest Service vastasi 28.5.2024
Dear Jesus Ismael Declet. Thank you for rating us. Cordial greetings, Federico Espinal. Gerente General. Punta Cana Princess

6/10 OK

Nick

Matkusti kumppanin kanssa
Hyvää: Palvelut/mukavuudet
Tolle Strandlage Sehr diverse Essensmöglichkeiten
Yöpyi 6 yötä toukokuussa 2024
Guest Service vastasi 28.5.2024
Dear Nick. Thank you for taking the time to share the comments on your trip. We are glad that you chose our hotel as your holiday destination but we regret that your stay was not as expected as our main goal will always be to please our visitors. Please accept our apologies for any inconvenience you may have had staying here with us. We hope to have the privilege to be your host on your next trip to the Dominican Republic.Sincerely, Federico Espinal. General Manager. Punta Cana Princess.

8/10 Hyvä

Rosy

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
😁
Yöpyi 2 yötä toukokuussa 2024
Guest Service vastasi 27.5.2024
Dear Rosy. Thank you for rating us. Cordial greetings, Federico Espinal. Gerente General. Punta Cana Princess

8/10 Hyvä

Katherine, Coamo

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Muy buen hotel, lleno de paz y amabilidad.
Yöpyi 5 yötä toukokuussa 2024
Guest Service vastasi 26.5.2024
Querida Katherine. Gracias por calificarnos. Saludos cordiales, Federico Espinal. Gerente general. Princesa Punta Cana

6/10 OK

Irena, Lemont

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Not as excpected
Yöpyi 7 yötä toukokuussa 2024
Guest Service vastasi 26.5.2024
Dear Irena. Thank you for taking the time to share the comments on your trip. We are glad that you chose our hotel as your holiday destination but we regret that your stay was not as expected as our main goal will always be to please our visitors. Please accept our apologies for any inconvenience you may have had staying here with us. We hope to have the privilege to be your host on your next trip to the Dominican Republic.Sincerely, Federico Espinal. General Manager. Punta Cana Princess.

10/10 Loistava

Hector

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä toukokuussa 2024
Guest Service vastasi 25.5.2024
Dear Hector. Thank you for rating us. Cordial greetings, Federico Espinal. Gerente General. Punta Cana Princess

8/10 Hyvä

Andrea

Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Bueno
Yöpyi 3 yötä toukokuussa 2024
Guest Service vastasi 24.5.2024
Dear Andrea. Thank you for rating us. Cordial greetings, Federico Espinal. Gerente General. Punta Cana Princess

10/10 Loistava

Jennifer

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä toukokuussa 2024
Guest Service vastasi 24.5.2024
Dear Jennifer. Thank you for rating us. Cordial greetings, Federico Espinal. Gerente General. Punta Cana Princess

10/10 Loistava

Rodolfo Esteban Andres Pacheco

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I like to have access direct to the beach
Yöpyi 4 yötä toukokuussa 2024
Guest Service vastasi 26.5.2024
Dear Rodolfo. Thank you for rating us. Cordial greetings, Federico Espinal. Gerente General. Punta Cana Princess

8/10 Hyvä

Chelsea

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 7 yötä toukokuussa 2024
Guest Service vastasi 24.5.2024
Dear Chelsea. Thank you for rating us. Cordial greetings, Federico Espinal. Gerente General. Punta Cana Princess

10/10 Loistava

Joaquin, San Juan

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Excelente Hotel
Yöpyi 2 yötä huhtikuussa 2024
Guest Service vastasi 21.5.2024
Dear Joaquin. Thank you for rating us. Cordial greetings, Federico Espinal. Gerente General. Punta Cana Princess

4/10 Huono

German, West Palm Beach

Matkusti ryhmän kanssa
Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
I wish I could have had a better stay at this property, staff needs training, it seems like everyone is lost there. The customer service is awful, I had to change rooms due to a noisy A/C no one apologized, next room fridge wasn't working and it was never fixed after I called, the room key did not work at least 4 times and had to go be replaced... In restaurants staff is very rude, do not expect manners from the employees, to be honest I was astonished this is the very first time this happens to me in any resort. Also if you are young and trying to have a good time do not go here, there is no music in the pool or fun activities, entertainers do not entertain anyone. Only decent thing was the food.
Yöpyi 3 yötä toukokuussa 2024
Guest Service vastasi 21.5.2024
Dear German. Thank you for taking the time to share the comments on your trip. We are glad that you chose our hotel as your holiday destination, but we regret that your stay was not as expected as our main goal will always be to please our visitors. Please accept our apologies for any inconvenience you may have had staying here with us. We hope to have the privilege to be your host on your next trip to the Dominican Republic.Sincerely, Federico Espinal. General Manager. Punta Cana Princess.

6/10 OK

Stephanie, Pooler

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Did not appreciate all of the vendors and sales pitches constantly while we were on the private beach. We specifically paid for a beach trip and could not enjoy it. The food needs more variety.
Yöpyi 7 yötä toukokuussa 2024
Guest Service vastasi 21.5.2024
Dear Stephanie. Thank you for taking the time to share the comments on your trip. We are glad that you chose our hotel as your holiday destination but we regret that your stay was not as expected as our main goal will always be to please our visitors. Please accept our apologies for any inconvenience you may have had staying here with us. We hope to have the privilege to be your host on your next trip to the Dominican Republic.Sincerely, Federico Espinal. General Manager. Punta Cana Princess.

8/10 Hyvä

TANYA Rachalle

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The food was not good at all of the restaurants.
Yöpyi 3 yötä toukokuussa 2024
Guest Service vastasi 21.5.2024
Dear Tanya Rachalle. Thank you for sharing your vacation comments. We are happy that you have chosen our hotel as your vacation destination and for the positive comments about our property and the advantages it offers. We were delighted to read that everything was to your liking and we were able to meet your expectations. We hope to have the privilege of welcoming you on your next vacation. Best regards, Federico Espinal. General manager. Punta Cana Princess

10/10 Loistava

Yolanda

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
First time in this resort and the reason why we book is because it is small and by reading other reviews it met our expectations. I enjoyed how quiet and relaxing our experience was… for guests that want the party theme can go to the sister resort but the resort itself also has games and music in the pool area . The food variety was good…there is something for everyone. Our room was always clean with fresh towels and mini fridge filled up. The staff is amazing! Hard working people , always with a smile and ready to make our stay comfortable. We will be going back.
Yöpyi 7 yötä toukokuussa 2024
Guest Service vastasi 21.5.2024
Dear Yolanda. Thank you for sharing your vacation comments. We are happy that you have chosen our hotel as your vacation destination and for the positive comments about our property and the advantages it offers. We were delighted to read that everything was to your liking and we were able to meet your expectations. We hope to have the privilege of welcoming you on your next vacation. Best regards, Federico Espinal. General manager. Punta Cana Princess

8/10 Hyvä

JUDY LYNN

Matkusti ryhmän kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The rooms really need to be updated and the Buffay food was the same day after day and was not served hot. But the beach is beautiful and the grounds themselves are kept very nice. I enjoyed my time there. It’s my second time there.
Yöpyi 7 yötä toukokuussa 2024
Guest Service vastasi 20.5.2024
Dear Judy Lynn. Thank you for sharing your vacation comments. We are happy that you have chosen our hotel as your vacation destination and for the comments about our property and the advantages it offers. We were delighted to read that everything was to your liking and we were able to meet your expectations. We hope to have the privilege of welcoming you on your next vacation. Best regards, Federico Espinal. General manager. Punta Cana Princess

10/10 Loistava

brett

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great price and a quiet atmosphere, a layed back resort, great staff, restaurants, and a nice shop. Perfect for families
Yöpyi 1 yön toukokuussa 2024
Guest Service vastasi 20.5.2024
Dear Brett. Thank you for sharing your vacation comments. We are happy that you have chosen our hotel as your vacation destination and for the positive comments about our property and the advantages it offers. We were delighted to read that everything was to your liking and we were able to meet your expectations. We hope to have the privilege of welcoming you on your next vacation. Best regards, Federico Espinal. General manager. Punta Cana Princess

2/10 Hirveä

Yoel

Menu muy poco variado! Comida muy repetitiva cada día! No tiene conforts! No me gustó
Yöpyi 6 yötä toukokuussa 2024
Guest Service vastasi 19.5.2024
Estimado Yoel,Nos gustaría agradecerle por haber aprovechado la oportunidad para compartir la experiencia que tuvo mientras estuvo en Punta Cana Princess. Cada crítica, cumplido y recomendación nos ayudarán a mejorar nuestros estándares de servicios.En referencia sus comentarios sobre la comida, lamentamos que no pudo llenar sus expectativas.Una vez más, apreciamos el momento en que aprovechó para expresar sus opiniones acerca de nuestro hotel y esperamos que estos inconvenientes no le impidan seleccionar a Punta Cana Princess en el futuro.Atentamente,Federico EspinalGerente GeneralPunta Cana Princess All Suites Resort and Spa

8/10 Hyvä

Donna Marie

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 7 yötä toukokuussa 2024
Guest Service vastasi 16.5.2024
Dear Donna Marie. Thank you for rating us. Cordial greetings, Federico Espinal. Gerente General. Punta Cana Princess

10/10 Loistava

meena

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä toukokuussa 2024
Guest Service vastasi 16.5.2024
Dear Meena. Thank you for rating us. Cordial greetings, Federico Espinal. Gerente General. Punta Cana Princess

10/10 Loistava

Spencer

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
The staff was super friendly and accommodating.
Yöpyi 6 yötä huhtikuussa 2024
Guest Service vastasi 14.5.2024
Dear Spencer. Thank you for sharing your vacation comments. We are happy that you have chosen our hotel as your vacation destination and for the positive comments about our property and staff. We hope to have the privilege of welcoming you on your next vacation. Best regards, Federico Espinal. General manager. Punta Cana Princess

10/10 Loistava

Gloria F Cotton

Matkusti ryhmän kanssa
The food at the Italian restaurant was under cook, the pasta was rubbery. The food at the steakhouse, I had baby back ribs, was a little tough, the corn was overcooked and dry, no bread was served, there was chips. The only sweet red wine you had, I had to purchase. The restaurant at beach was my savior.
Yöpyi 3 yötä toukokuussa 2024
Guest Service vastasi 14.5.2024
Dear Gloria. Thank you for taking the time to share the comments on your trip. We are glad that you chose our hotel as your holiday destination but we regret that the food at the Italian restaurant was not of your liking. Please accept our apologies for any inconvenience you may have had staying here with us. We hope to have the privilege to be your host on your next trip to the Dominican Republic.Sincerely, Federico Espinal. General Manager. Punta Cana Princess.

10/10 Loistava

Alysson

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great for relaxing
Yöpyi 3 yötä toukokuussa 2024
Guest Service vastasi 14.5.2024
Dear Alysson. Thank you for rating us. Cordial greetings, Federico Espinal. Gerente General. Punta Cana Princess

10/10 Loistava

Emilie

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
J'ai vraiment aimé cet hotel, c'est ultra calme et bien situé. La plage est magnifique et les employés sont adorables.
Yöpyi 7 yötä huhtikuussa 2024
Guest Service vastasi 14.5.2024
Chère Emilie. Merci d'avoir partagé vos commentaires de vacances. Nous sommes heureux que vous ayez choisi notre hôtel comme destination de vacances et pour les commentaires positifs sur notre propriété et les avantages qu'elle offre. Nous avons été ravis de lire que tout était à votre goût et avons pu répondre à vos attentes. Nous espérons avoir le privilège de vous accueillir lors de vos prochaines vacances. Cordialement, Federico Espinal. Directeur général. Princesse de Punta Cana

8/10 Hyvä

Solmary Cruz

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good place for short vacations. Beautiful beach. Staff is good but they can improve. Animations we're ok. Food was good If you are looking for traditional Dominican food, they do not have a variety of it. Is a All Inclusive hotel but the room service is not included. You have to pay for it. Rooms are comfortable but AC is not that good. Pool close at 6pm but they have party every day in the lobby area. Drinks are good. Good place to stay
Yöpyi 3 yötä toukokuussa 2024
Guest Service vastasi 14.5.2024
Dear Lina. Thank you for sharing your vacation comments. We are happy that you have chosen our hotel as your vacation destination and for the positive comments about our property and the advantages it offers. We hope to have the privilege of welcoming you on your next vacation. Best regards, Federico Espinal. General manager. Punta Cana Princess

10/10 Loistava

Arsene

Yöpyi 2 yötä toukokuussa 2024
Guest Service vastasi 25.5.2024
Dear Arsene. Thank you for rating us. Cordial greetings, Federico Espinal. Gerente General. Punta Cana Princess

6/10 OK

Jessica

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet
Average resort.
Yöpyi 3 yötä huhtikuussa 2024
Guest Service vastasi 14.5.2024
Dear Jessica. Thank you for rating us. Cordial greetings, Federico Espinal. Gerente General. Punta Cana Princess

4/10 Huono

Charlotte

Matkusti ryhmän kanssa
Hyvää: Siisteys
I have stayed at other all inclusive resorts in Punta, Cana, and this one is not up to par with the other ones. The property has seen better days and some things are in disrepair in the guest rooms and on the property generally. I could not use the Jacuzzi in my room because the faucet was an extremely slow cold water trickle. The steps on the ladders going into the pool are loose and wobbly, and an accident waiting to happen. This is something simple that would be an easy fix. Some of the staff give it their all, but it is clear that others have just given up. The place is in need of an overhaul. The food was probably the biggest disappointment. I’m not a picky eater, but I was having trouble finding appealing options at the resort restaurants. Also notice that unless you pay $175 on arrival, you will not have access to the full restaurant menus or to the premium lounge cabanas on the beach. For example, an actual steak is going to cost you an additional $50-$75. Nightlife is pretty tame and usually ends early. The whole place dies at 11pm. I would not return.
Yöpyi 5 yötä huhtikuussa 2024
Guest Service vastasi 14.5.2024
Dear Charlotte. Thank you for taking the time to share the comments on your trip. We are glad that you chose our hotel as your holiday destination but we regret that your stay was not as expected as our main goal will always be to please our visitors. Please accept our apologies for any inconvenience you may have had staying here with us. We hope to have the privilege to be your host on your next trip to the Dominican Republic.Sincerely, Federico Espinal. General Manager. Punta Cana Princess.

10/10 Loistava

Julio

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good property for vacation
Yöpyi 3 yötä huhtikuussa 2024
Guest Service vastasi 14.5.2024
Dear Julio. Thank you for rating us. Cordial greetings, Federico Espinal. Gerente General. Punta Cana Princess

10/10 Loistava

Delena Alemu

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I loved it!
Yöpyi 4 yötä huhtikuussa 2024
Guest Service vastasi 14.5.2024
Dear Delena Alemu. Thank you for rating us. Cordial greetings, Federico Espinal. Gerente General. Punta Cana Princess

10/10 Loistava

Javier

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
That so it was amazing the staff very friendly. I will come back again.
Yöpyi 3 yötä huhtikuussa 2024
Guest Service vastasi 14.5.2024
Dear Javier. Thank you for rating us. Cordial greetings, Federico Espinal. Gerente General. Punta Cana Princess

8/10 Hyvä

Michele Renee

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
The staff was wonderful and very helpful. The food is excellent but the rooms are bit dated. It is small and fun for a personal experience. It is an ideal location for adults who are looking for relaxing vacation. The sister property is where you will find the big party. It was exactly what I was looking for.
Yöpyi 4 yötä huhtikuussa 2024
Guest Service vastasi 14.5.2024
Dear Michele Renee. Thank you for sharing your vacation comments. We are happy that you have chosen our hotel as your vacation destination and for the positive comments about our property and the advantages it offers. We were delighted to read that everything was to your liking and we were able to meet your expectations. We hope to have the privilege of welcoming you on your next vacation. Best regards, Federico Espinal. General manager. Punta Cana Princess

2/10 Hirveä

Meng

Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
No wifi in rooms and they’ll tell you it’s not guaranteed in the rooms. Your key cards will constantly deactivate. The tours are scams in the lobby. Book another place. Not renovated.
Yöpyi 4 yötä huhtikuussa 2024
Guest Service vastasi 14.5.2024
Dear Meng, Thank you for taking the time to share the comments on your trip. We are glad that you chose our hotel as your holiday destination but we regret that your stay was not as expected as our main goal will always be to please our visitors. Please accept our apologies for any inconvenience you may have had staying here with us. We hope to have the privilege to be your host on your next trip to the Dominican Republic.Sincerely, Federico Espinal. General Manager. Punta Cana Princess.

10/10 Loistava

Tanya

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This is a smaller hotel, which made it easy to walk and reach alll the amenities without hopping on a trolley. It is excellent for older adults. The food was excellent and, most of all the staff was excellent, warm and very welcoming. I would recommend this hotel for those who want to relax, avoid loud music at night and spend days in front of a beautiful beach feeling the cool breeze or the warm sun. For additional pay, there’s a lot of activities that are available for those who want nature experiences and fun or getting to know the country. Our experience with the hotel was excellent and we would definitely return and recommend.
Yöpyi 3 yötä huhtikuussa 2024
Guest Service vastasi 14.5.2024
Dear Tanya. Thank you for sharing your vacation comments. We are happy that you have chosen our hotel as your vacation destination and for the positive comments about our property and the advantages it offers. We were delighted to read that everything was to your liking and we were able to meet your expectations. We hope to have the privilege of welcoming you on your next vacation. Best regards, Federico Espinal. General manager. Punta Cana Princess

10/10 Loistava

Julie

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff were amazing nothing was to much trouble
Yöpyi 7 yötä huhtikuussa 2024
Guest Service vastasi 14.5.2024
Dear Julie. Thank you for rating us. Cordial greetings, Federico Espinal. Gerente General. Punta Cana Princess

8/10 Hyvä

Michael

Matkusti ryhmän kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Staff was excellent!! Very nice and helpful! A/C is room did not work properly -- stayed around 25C even when set at 13C. Food at Steakhouse, Italian, and Fondue restaurants was excellent, served fresh and hot. However, everyone our party's biggest complaint was "luke warm" food at buffet and Seafood restaurant. Definitely recommend serving hot food at buffet.
Yöpyi 5 yötä huhtikuussa 2024
Guest Service vastasi 14.5.2024
Dear Michael. Thank you for sharing your vacation comments. We are happy that you have chosen our hotel as your vacation destination and for the comments about our property and the advantages it offers. We hope to have the privilege of welcoming you on your next vacation. Best regards, Federico Espinal. General manager. Punta Cana Princess

4/10 Huono

Emma

Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 6 yötä huhtikuussa 2024
Guest Service vastasi 14.5.2024
Dear Emma. Thank you for rating us. Cordial greetings, Federico Espinal. Gerente General. Punta Cana Princess

6/10 OK

Victor Carson

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Beautifully kept grounds, great and friendly service, well kept and beautiful beach and pool. The only drawback was the food. The buffet was on the small side and not a huge variety. There were only 3 a la carte restaurants on site, which did not need reservations. Sister resorts next door had a better buffet and more a la carte restaurants but they were not easily accessible. You must take a golf cart ride to get there. The adults only was not as updated as the other sister properties. All in all, we had a great time.
Yöpyi 9 yötä huhtikuussa 2024
Guest Service vastasi 14.5.2024
Dear Victor Carson. Thank you for sharing your vacation comments. We are happy that you have chosen our hotel as your vacation destination and for the positive comments about our property and the advantages it offers. We were delighted to read that everything was to your liking and we were able to meet your expectations. We hope to have the privilege of welcoming you on your next vacation. Best regards, Federico Espinal. General manager. Punta Cana Princess

10/10 Loistava

Ruth Aurelia

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
FUE EXCELENTE TODO, LAS INSTALACIONES EL CUERTO TODO FUE MUY BIEN
Yöpyi 3 yötä huhtikuussa 2024
Guest Service vastasi 14.5.2024
Querida Ruth Aurelia. Gracias por compartir sus comentarios sobre las vacaciones. Nos alegramos de que haya elegido nuestro hotel como destino de vacaciones y por los comentarios positivos sobre nuestra propiedad y las ventajas que ofrece. Nos encantó leer que todo fue de su agrado y pudimos cumplir con sus expectativas. Esperamos tener el privilegio de darle la bienvenida en sus próximas vacaciones. Saludos cordiales, Federico Espinal. Gerente general. Punta Cana Princess

10/10 Loistava

Sonia

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Guest Service vastasi 14.5.2024
Dear Sonia. Thank you for rating us. Cordial greetings, Federico Espinal. Gerente General. Punta Cana Princess

10/10 Loistava

Jonathan

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä huhtikuussa 2024
Guest Service vastasi 14.5.2024
Dear Jonathan. Thank you for rating us. Cordial greetings, Federico Espinal. Gerente General. Punta Cana Princess

6/10 OK

Rabab

Matkusti perheen kanssa
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The property needs a lot of maintenance.. Internet is not available in the rooms, which is not indicated when you book and is very inconvenient. Even in common areas where internet is available it is very slow. Cleanness is not super good. In general the facility should be much better serviced. At the pool for example there was no one to even help u get an umbrella or take an order from u. On the other hand entertainment at night was quite nice and diverse.
Yöpyi 4 yötä huhtikuussa 2024
Guest Service vastasi 14.5.2024
Dear Rabab. Thank you for taking the time to share the comments on your trip. We are glad that you chose our hotel as your holiday destination but we regret that your stay was not as expected as our main goal will always be to please our visitors. Please accept our apologies for any inconvenience you may have had staying here with us. We hope to have the privilege to be your host on your next trip to the Dominican Republic.Sincerely, Federico Espinal. General Manager. Punta Cana Princess.

10/10 Loistava

Damian Jesús

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Muy buen sitio
Yöpyi 3 yötä huhtikuussa 2024
Guest Service vastasi 14.5.2024
Dear Damian. Thank you for rating us. Cordial greetings, Federico Espinal. Gerente General. Punta Cana Princess

10/10 Loistava

isaura

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great service
Yöpyi 1 yön huhtikuussa 2024
Guest Service vastasi 14.5.2024
Dear Isaura. Thank you for rating us. Cordial greetings, Federico Espinal. Gerente General. Punta Cana Princess

4/10 Huono

rachel

Matkusti kumppanin kanssa
Hyvää: Siisteys ja palvelut/mukavuudet
Hotel is nice but the food is gross I was 2 days and both days same food on the buffet adding that food was salty most of stuff spicy adding that Patrick the buffet súper iros was aggressive verbally with me very nasty poor customer service and ethics
Yöpyi 2 yötä huhtikuussa 2024
Guest Service vastasi 14.5.2024
Dear Rachel. Thank you for taking the time to share the comments on your trip. We are glad that you chose our hotel as your holiday destination but we regret that your stay was not as expected as our main goal will always be to please our visitors. Please accept our apologies for any inconvenience you may have had staying here with us. We hope to have the privilege to be your host on your next trip to the Dominican Republic.Sincerely, Federico Espinal. General Manager. Punta Cana Princess.