Aulabaari

Arvostelut: The Westin Reston Heights

4 out of 5
The Westin Reston Heights
11750 Sunrise Valley Dr, Reston, VA

Arvostelut

8,8

Loistava

Arvosana 10 - Loistava. 631 kautta 1002 arvostelua" "
Arvosana 8 - Hyvä. 228 kautta 1002 arvostelua" "
Arvosana 6 - OK. 74 kautta 1002 arvostelua" "
Arvosana 4 - Huono. 31 kautta 1002 arvostelua" "
Arvosana 2 - Hirveä. 38 kautta 1002 arvostelua" "

9,2/10

Siisteys

8,8/10

Henkilökunta ja palvelu

9,0/10

Palvelut/mukavuudet

9,0/10

Majoituspaikan kunto ja tilat

9,2/10

Ympäristöystävällisyys

Arvostelut

4/10 Huono

James

Liikematkailija
Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Old room service left outside of my room. And I was charged $15 extra for something I have no idea what. Wouldn't recommend staying here. Go to the Sheraton or another local hotel
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

Shambavi, Colonia

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
Beautiful Property bur disappointed with the front desk staff. Booked a King, but they gave me double beds... and weren't willing to help me.
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

Serge R

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This is my favorite property to stay in Reston. We received the best service from Kalin. He was always responsive to our needs.
Yöpyi 2 yötä toukokuussa 2024

10/10 Loistava

Abraham

Beautiful installations!
Yöpyi 1 yön toukokuussa 2024

8/10 Hyvä

James

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Loved the hotel very clean
Yöpyi 1 yön toukokuussa 2024

6/10 OK

Marina

Huonoa: Siisteys
Ok if you need to stay close to the airport. Definitely not the cleanest hotel I’ve been to.
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

william

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Property Management vastasi 6.5.2024
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 Loistava

Stephanie

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Update-😊Westin 11750 Sunrise Valley Reston, VA ** The disappointing experience we had at the Westin the first few days was mitigated by the staff and encounters we had the rest of our stay. When you first enter the lobby the architectural display is made up of real plants, it is a beautiful relaxing work of art. The restauraunt concocted hot chocolate for me eventhough they do not have it on menu. The final act of generosity was the Hotel Manager who showed compassion to my disabled son who was going through a rough time. What I learned was -that not so great things happen on vacation but the way a company responds afterwards is the true representation if who they are as a company and there values. The Westin in Reston is a hallmark of class and graciousness and I would happily encourage anyone to check out this world class hotel. Well done Westin!!!😊
Property Management vastasi 6.5.2024
Thank you so much for sharing your rating and experience with us, Stephanie! While we are disappointed to hear you had a shaky start to your visit, we are glad to hear that our team was able to turn things around for you. We truly appreciate you sharing your update with us and hope to welcome you back to our property in the near future!

10/10 Loistava

Robert

Yöpyi 1 yön huhtikuussa 2024

2/10 Hirveä

Stephanie

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
Yöpyi 1 yön huhtikuussa 2024
Property Management vastasi 24.4.2024
Thank you for taking the time to rate our property. We would like to apologize for not exceeding your expectations. We hope that you’ll give us a second chance in the future to provide you with a better experience.

10/10 Loistava

Yesenia

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very clean, staff were very friendly, rooms were very clean and comfortable, staff gave us extra towels. Gym 24 hr and they have a pool. Walking distance to some restaurants and 10 min drive or less to Target. Area is very nice. Parking garage is an easy ride using elevator and garage is very well lit. Overall felt safe
Yöpyi 2 yötä huhtikuussa 2024
Property Management vastasi 24.4.2024
It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. We are very fortunate to have so many great reviews, and greatly appreciate you adding your experience! Thank you again for the comments that you have shared, and we look forward to your return.

10/10 Loistava

alan, rockford

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Room was clean and quiet
Yöpyi 4 yötä huhtikuussa 2024
Property Management vastasi 11.4.2024
Thank you for sharing your experience with us and with your fellow travelers! We truly appreciate your feedback and are elated you enjoyed your stay with us. Thank you for making us your hotel of choice - we excitedly await your next visit!

10/10 Loistava

Carolyn

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We stayed here prior to a flight back to Dublin, flights were cancelled due to storms so we spent an extra 2 days here. Staff are really friendly and helpful. Great value hotel, food and drinks excellent. Midway between Dulles airport and downtown. We really enjoyed the shops and restaurants in Reston (Market Square). Thank you!
Yöpyi 2 yötä huhtikuussa 2024
Property Management vastasi 11.4.2024
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your stay with us! Your kind acknowledgment of the service of our associates is very much appreciated. We certainly make every effort to deliver the highest standard of customer service to all our guests, and it is always encouraging to receive such compliments and comments. Thank you for your review, and we look forward to welcoming you back in the future!

8/10 Hyvä

Sharon

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
No microwave in rooms
Yöpyi 2 yötä huhtikuussa 2024
Property Management vastasi 11.4.2024
Thank you for posting your feedback from your visit with us. We are delighted to have welcomed you as our guest, and are grateful to hear that you enjoyed your overall visit. It would be an honor to welcome you back again in the future!

10/10 Loistava

Bryan

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Ideal location, gorgeous area with great restaurants close by
Yöpyi 2 yötä huhtikuussa 2024
Property Management vastasi 11.4.2024
Thank you for sharing your experience with us and with your fellow travelers. We love our fantastic location too, and are glad to know that you enjoyed your overall stay! We look forward to welcoming you back to our hotel in the future.

10/10 Loistava

Carolyn

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great value hotel, close to the airport and 35mins from the city. We received a brilliant, friendly welcome on arrival, you really made us feel special! Thank you!
Yöpyi 1 yön huhtikuussa 2024
Property Management vastasi 11.4.2024
It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. We are very fortunate to have so many great reviews, and greatly appreciate you adding your experience! Thank you again for the comments that you have shared, and we look forward to your return.

10/10 Loistava

Marlene

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great property. Welcoming front desk. Quick response to requests.
Yöpyi 2 yötä maaliskuussa 2024
Property Management vastasi 11.4.2024
Our team is thrilled to learn about your amazing experience with us! Thank you so much for sharing your positive feedback, as well as highlighting our responsive service. It would be an honor to welcome you back again in the future!

10/10 Loistava

SUNG

Hyvää: Siisteys
Yöpyi 1 yön maaliskuussa 2024
Property Management vastasi 4.4.2024
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 Loistava

Tamara, Woodbridge

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The stay was amazing, however they only give one wash cloth for two people. We called the front desk for an additional wash cloth but the only gave us hand towels and bath towels and they didn't have any more wash clothes. Thiscwas the only bummer thing.
Yöpyi 1 yön maaliskuussa 2024
Property Management vastasi 4.4.2024
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously, and that your feedback will help us improve for your next visit. Thank you for your review, and we hope to welcome you back to our hotel in the future.

10/10 Loistava

Sifan, AUSTIN

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent
Yöpyi 1 yön maaliskuussa 2024
Property Management vastasi 4.4.2024
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 Loistava

Celia

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Consistently delivers a great experience
Yöpyi 1 yön maaliskuussa 2024
Property Management vastasi 4.4.2024
Thank you for your review! It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. Thank you for your review - we excitedly await your next visit!

10/10 Loistava

John

Yöpyi 3 yötä maaliskuussa 2024
Property Management vastasi 4.4.2024
Thank you for this fabulous rating! We are delighted to have welcomed you as our guest and we’re elated that you thoroughly enjoyed your stay with us. It would be an honor to welcome you back again in the future.

10/10 Loistava

Erin

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä maaliskuussa 2024
Property Management vastasi 4.4.2024
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 Loistava

Jessica

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Clean & smelled good, nice staff
Yöpyi 1 yön maaliskuussa 2024
Property Management vastasi 25.3.2024
Thank you for your review! It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. Thank you for your review - we excitedly await your next visit!

10/10 Loistava

Lesley

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Westin always delivers a beautifully designed, comfortable experience. The Westin at Tysons had Starbucks coffee in the room, this one did not, but the coffee was still great and there was free coffee in the lobby in the morning. Parking was a bit strange, but there appeared to be a free deck somewhere connected to the property - i found street parking, fortunately.
Yöpyi 1 yön maaliskuussa 2024
Property Management vastasi 25.3.2024
Thank you for posting your feedback from your visit with us. We are delighted to have welcomed you as our guest, and are grateful to hear that you enjoyed your overall visit. It would be an honor to welcome you back again in the future!

8/10 Hyvä

Lynne et Alain

Yöpyi 1 yön maaliskuussa 2024
Property Management vastasi 24.4.2024
Thank you for taking the time to rate our hotel. It was a pleasure to welcome you as our guest and we are happy to know that we were able to provide you with an overall enjoyable visit. We look forward to welcoming you back soon!

10/10 Loistava

Jasmine, Parkville

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Loved it
Yöpyi 1 yön maaliskuussa 2024
Property Management vastasi 25.3.2024
Thank you for providing such wonderful feedback! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 Loistava

Galina

Yöpyi 1 yön maaliskuussa 2024
Property Management vastasi 4.4.2024
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

10/10 Loistava

Lorenna

NA
Yöpyi 2 yötä maaliskuussa 2024
Property Management vastasi 25.3.2024
Thank you for this fabulous rating! We are delighted to have welcomed you as our guest and we’re elated that you thoroughly enjoyed your stay with us. It would be an honor to welcome you back again in the future.

10/10 Loistava

Aynalem

Yöpyi 2 yötä maaliskuussa 2024
Property Management vastasi 4.4.2024
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 Loistava

Eugene

Yöpyi 3 yötä maaliskuussa 2024
Property Management vastasi 4.4.2024
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

10/10 Loistava

Brianna

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great property, really enjoyed my stay
Yöpyi 2 yötä maaliskuussa 2024
Property Management vastasi 11.3.2024
Thank you for sharing your experience with us and with your fellow travelers! We truly appreciate your feedback and are elated you enjoyed your stay with us. Thank you for making us your hotel of choice - we excitedly await your next visit!

6/10 OK

Jessica

Matkusti perheen kanssa
Rooms not well Taken care of
Yöpyi 3 yötä helmikuussa 2024
Property Management vastasi 11.3.2024
Thank you so much for your sharing your concerns with us. Please accept our apologies that your room was not as comfortable as it should have been. This is not a typical experience at our property, and our team will be sure to look into your comments further and make changes where necessary. Please consider giving us another chance to serve you in the future and demonstrate the high level of service we normally provide.

10/10 Loistava

Mechelle

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful hotel and great staff. We will definitely stay here again
Yöpyi 2 yötä helmikuussa 2024
Property Management vastasi 11.3.2024
Thank you for sharing your positive experience with us and with your fellow travelers! We truly appreciate your feedback and are thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 Loistava

danny

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Only disappointment was pay for parking. Somewhat misleading on website. Customer MUST be observant to discern that it is PAY for parking EXTRA. A little sneaky
Yöpyi 1 yön helmikuussa 2024
Property Management vastasi 11.3.2024
Thank you for taking the time to review our hotel. While we are delighted to have welcomed you as our guest, we are disappointed to hear that you were not fully satisfied with your overall stay with us. We greatly value your feedback as we're always looking for opportunities to improve our overall guest experience. We hope to have the chance to welcome you back to our property in the future.

10/10 Loistava

William

Very nice hotel.
Yöpyi 1 yön helmikuussa 2024
Property Management vastasi 11.3.2024
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

8/10 Hyvä

Diana

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
Hotel Management vastasi 21.2.2024
We truly appreciate you taking the time to share your rating with us, and it is a pleasure to know that you enjoyed your overall stay at our property. It would be an honor to welcome you back again in the future!

10/10 Loistava

Natalie

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The entire property is lovely and in excellent condition! The front desk people were amicable! We had a great stay!
Yöpyi 1 yön helmikuussa 2024
Hotel Management vastasi 14.2.2024
Thank you for your terrific review on your recent stay! We’re delighted to hear that we went above and beyond in providing you with the best experience possible. It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. We look forward to welcoming you back to our hotel in the near future!

8/10 Hyvä

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Very nice hotel
Great hotel if you need to stay in Reston or be close to Dulles Airport. The staff was extra friendly. There was no shuttle bus to the airport which surprised me seeing it was 10 minutes to get there
Yöpyi 3 yötä helmikuussa 2024
Hotel Management vastasi 14.2.2024
Thank you for posting your feedback from your visit with us. We are delighted to have welcomed you as our guest, and are grateful to hear that you enjoyed your overall visit. It would be an honor to welcome you back again in the future!

10/10 Loistava

Eric

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great hotel! It’s spoiled me to other properties, and I’ll plan to stay here anytime I’m in the area.
Yöpyi 1 yön tammikuussa 2024
Hotel Management vastasi 5.2.2024
Thank you for sharing your positive experience with us and with your fellow travelers! We truly appreciate your feedback and are thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 Loistava

Minney

Yöpyi 1 yön tammikuussa 2024
Hotel Management vastasi 5.2.2024
Thank you so much for your 5-star rating! We’re thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.

10/10 Loistava

Melinda

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2024
Hotel Management vastasi 5.2.2024
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

10/10 Loistava

Ryan

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
Hotel Management vastasi 29.1.2024
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

2/10 Hirveä

Mirwais

Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 2 yötä tammikuussa 2024
Hotel Management vastasi 22.1.2024
Thank you for taking the time to share your rating with us. We are deeply disappointed that you were not fully satisfied with your overall stay with us and would like to apologize for not exceeding your expectations. We have no excuse for our lapses or imperfections but constantly strive to make our guest journey better and hope you will give us another try to witness our positive changes.

8/10 Hyvä

Jasjit

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä joulukuussa 2023
Hotel Management vastasi 22.1.2024
We truly appreciate you taking the time to share your rating with us, and it is a pleasure to know that you enjoyed your overall stay at our property. It would be an honor to welcome you back again in the future!

10/10 Loistava

Courtne

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The stay was amazing. The room was clean and comfortable.My kids enjoyed the pool while i enjoyed the jacuzzi. There was hot cider in the lobby which was absolutely satisfying. My only issue was the air/heat. The room got really stuffy at night and the air would not stay on. I give my stay an 8/10.
Yöpyi 1 yön tammikuussa 2024
Hotel Management vastasi 17.1.2024
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously, and that your feedback will help us improve for your next visit. Thank you for your review, and we hope to welcome you back to our hotel in the future.

10/10 Loistava

SAMANTHA

Yöpyi 1 yön tammikuussa 2024
Hotel Management vastasi 17.1.2024
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.

10/10 Loistava

Nabil

Yöpyi 3 yötä tammikuussa 2024
Hotel Management vastasi 17.1.2024
Thank you for this fabulous rating! We are delighted to have welcomed you as our guest and we’re elated that you thoroughly enjoyed your stay with us. It would be an honor to welcome you back again in the future.

10/10 Loistava

Joanne

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2024
Hotel Management vastasi 17.1.2024
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.

10/10 Loistava

Irim

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä joulukuussa 2023
Hotel Management vastasi 17.1.2024
Thank you for this fabulous rating! We are delighted to have welcomed you as our guest and we’re elated that you thoroughly enjoyed your stay with us. It would be an honor to welcome you back again in the future.