Ulkopuoli

Arvostelut: Hotel La Laguna Spa And Golf

4 out of 5
Hotel La Laguna Spa And Golf
Avda. Antonio Quesada 53, Rojales, Alicante

Arvostelut

8,4

Erittäin hyvä

Arvosana 10 - Loistava. 211 kautta 542 arvostelua" "
Arvosana 8 - Hyvä. 232 kautta 542 arvostelua" "
Arvosana 6 - OK. 69 kautta 542 arvostelua" "
Arvosana 4 - Huono. 22 kautta 542 arvostelua" "
Arvosana 2 - Hirveä. 8 kautta 542 arvostelua" "

9,0/10

Siisteys

8,4/10

Henkilökunta ja palvelu

8,0/10

Palvelut/mukavuudet

8,4/10

Majoituspaikan kunto ja tilat

8,0/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Tarkistettu asiakas

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Really nice and small hotel whit very nice athmosby...
Yöpyi 1 yön kesäkuussa 2019

8/10 Hyvä

Harry

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 21 yötä maaliskuussa 2019
Rocío, reception team vastasi 22.4.2019
ear Guest, The team would like to thank you for trusting us in your last family trip to Alicante. We are delighted to learn that you enjoyed your stay and could experience the genuine hospitality and service from all our staff and our facilities. We are looking forward to have the pleasure of welcoming you again at. Yours sincerely,

8/10 Hyvä

HANURISTO, TAMPERE

Hyvää: Siisteys ja henkilökunta ja palvelu
Uima-allas JA SEN YMPÄRISTÖ VIIHTYISÄ, PALJON KASVEJA. Hyvä ravintola.
Yöpyi 3 yötä lokakuussa 2018
Rocío, reception team vastasi 28.10.2018
Dear Hanuristo, The team would like to thank you for trusting us in your last visit to Ciudad Quesada. We are delighted to learn that you enjoyed your stay, specially the genuine facilities and our comfortable rooms. Again we would like to thank you for your very kind comments and your stay. We are looking forward to have the pleasure of welcoming you again. Yours sincerely

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Sijainti autottomalle syrjäinen.Ei bussiyhteyksiä.

10/10 Loistava

Ann

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
All the staff took pride in their work & this showed by the cleanliness & upkeep of the hotel
Yöpyi 5 yötä huhtikuussa 2024
Ángela Hervás Gómez Front Office & Host Manager vastasi 2.5.2024
Dear Ann, The Hotel La Laguna Spa & Golf team would like to thank you for stay with us and we are glad to hear that you enjoyed it. We would like to thank you for your very kind comments and your stay. We are looking forward to have the pleasure of welcoming you again. With kindest regards, front office management department.

8/10 Hyvä

jolanda afra catharina geertruida

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
het was ok
Yöpyi 7 yötä huhtikuussa 2024
Ángela Hervás. Front Office & Host Manager vastasi 16.4.2024
Dear Jolanda, The Hotel La Laguna Spa & Golf team would like to thank you for stay with us and we are glad to hear that you enjoyed it. We would like to thank you for your very kind comments and your stay. We are looking forward to have the pleasure of welcoming you again. With kindest regards, front office management department.

10/10 Loistava

Belinda Van

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Fijne kamer met een enorm bed!
Yöpyi 7 yötä maaliskuussa 2024
Ángela Hervás Gómez Front Office & Host Manager vastasi 4.4.2024
Dear Belinda Van, The Hotel La Laguna Spa & Golf team would like to thank you for stay with us and we are glad to hear that you enjoyed it. We would like to thank you for your very kind comments and your stay. We are looking forward to have the pleasure of welcoming you again. With kindest regards, front office management department.

10/10 Loistava

Tracy

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Lovely and quiet, the spa was great but the rooms I found a bit basic as in no dressing gowns no coffee or sugar and no bathroom essentials
Yöpyi 3 yötä maaliskuussa 2024
Ángela Hervás. Front Office & Host Manager vastasi 19.3.2024
Dear Tracy, The Hotel La Laguna Spa & Golf team would like to thank you for stay with us and we are glad to hear that you enjoyed it. We would like to thank you for your very kind comments and your stay. We are looking forward to have the pleasure of welcoming you again. With kindest regards, front office management department.

8/10 Hyvä

Maxine

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä maaliskuussa 2024
Ángela Hervás Gómez Front Office & Host Manager vastasi 15.3.2024
Dear Maxine, The Hotel La Laguna Spa & Golf team would like to thank you for stay with us and we are glad to hear that you enjoyed it. We would like to thank you for your very kind comments and your stay. We are looking forward to have the pleasure of welcoming you again. With kindest regards, Front office management department.

10/10 Loistava

Hans Arne

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä helmikuussa 2024
Ángela Hervás. Front Office & Host Manager vastasi 4.3.2024
Dear Hans, Thank you very much for leaving such a high score, we are happy to know that your stay has been so positive.Best regards.Ángela.

8/10 Hyvä

Tone

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön helmikuussa 2024
Ángela Hervás Gómez Front Office & Host Manager vastasi 24.2.2024
Dear Tone, The Hotel La Laguna Spa & Golf team would like to thank you for stay with us and we are glad to hear that you enjoyed it. We would like to thank you for your very kind comments and your stay. We are looking forward to have the pleasure of welcoming you again. With kindest regards, front office management department

8/10 Hyvä

humaid

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön helmikuussa 2024
Ángela Hervás Gómez Front Office & Host Manager vastasi 14.2.2024
Dear Humaid, The Hotel La Laguna Spa & Golf team would like to thank you for stay with us and we are glad to hear that you enjoyed it. We would like to thank you for your very kind comments and your stay. We are looking forward to have the pleasure of welcoming you again. With kindest regards, front office management department.

6/10 OK

Benny

Yöpyi 5 yötä tammikuussa 2024
Ángela Hervás Gómez Front Office & Host Manager vastasi 31.1.2024
Dear Benny, From the La Laguna Spa & Golf team we would like to thank you for your confidence in us during your last visit to the area and for your positive rating. Best regards, Reception Manager.

10/10 Loistava

Michael

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Club annual dinner dance
3 noches muy bien y ultima sábado 48 para comer y bailar con un grupo de club Jaguar JEC-Costa Blanca
Yöpyi 3 yötä joulukuussa 2023
Ángela Hervás Gómez Front Office & Host Manager vastasi 31.1.2024
Dear Michael , From the La Laguna Spa & Golf team we would like to thank you for your confidence in us during your last visit to the area and for your positive rating. Best regards, Reception Manager.

10/10 Loistava

Carole

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 4 yötä marraskuussa 2023
Ángela Hervás Gómez Front Office & Host Manager vastasi 31.1.2024
Dear Carole, From the La Laguna Spa & Golf team we would like to thank you for your confidence in us during your last visit to the area and for your positive rating. Best regards, Reception Manager.

8/10 Hyvä

Ian

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Nov 2023
Good hotel ideally located for what we wanted. Couple of good restaurants near by.
Yöpyi 2 yötä marraskuussa 2023
Ángela Hervás Gómez Front Office & Host Manager vastasi 31.1.2024
Dear Ian, From the La Laguna Spa & Golf team we would like to thank you for your confidence in us during your last visit to the area and for your positive rating. Best regards, Reception Manager.

6/10 OK

adam

Yöpyi 4 yötä marraskuussa 2023
Ángela Hervás Gómez Front Office & Host Manager vastasi 31.1.2024
Dear Adam, From the La Laguna Spa & Golf team we would like to thank you for your confidence in us during your last visit to the area and for your positive rating. Best regards, Reception Manager.

10/10 Loistava

Brian

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 4 yötä marraskuussa 2023
Ángela Hervás. Front Office & Host Manager vastasi 21.11.2023
Dear Brian, The Hotel La Laguna Spa & Golf team would like to thank you for stay with us and we are glad to hear that you enjoyed it. We would like to thank you for your very kind comments and your stay. We are looking forward to have the pleasure of welcoming you again. With kindest regards, front office management department.

2/10 Hirveä

Thomas

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Very disappointing stay
As we arrived there was not hot water for a shower. The next morning before an important meeting, still no hot water. The AC worked poorly, the beds slid appart and the pillows were old, worn, clumpy and uncomfortable. The breakfast was also very disappointing and the bar were missing key ingredients to make drinks. The pool was cold, non heated and it was full of leaves and contamination.
Yöpyi 3 yötä marraskuussa 2023
Ángela Hervás Gómez, Front office Manager vastasi 17.11.2023
Dear Thomas, The Hotel La Laguna Spa & Golf team would like to thank you for choosing our hotel in your last visit and for the time that you have spent writing your feedback. We are very sorry to learn that we were not able to offer you the experience that you expected from our hotel. Please be assured that we will share all your comments with our Managers, to follow up upon your experience. We are looking forward to have the pleasure of welcoming you again and have the opportunity to offer you the experience and service that you expect from our hotel. With kindest regards, front office management department.

4/10 Huono

Esme

Matkusti kumppanin kanssa
Huonoa: Majoituspaikan kunto ja tilat
Restaurant food and drinks were over priced including the breakfasts. My partner had chops all bone and no meat vegetables were not cooked and very limited. Salmon over cooked to dry no sauce. Cheesecake tasted like cake no sauce very dry. Service appalling had to wait 5 minutes before we were shown a table. No 'good evening or how are you today' bad manners all round. Made it clear that only local residents were welcome and not foreigners. Will not recommend this hotel to anybody. Would like a refund as had to go and eat somewhere else as we were still hungry.
Yöpyi 2 yötä marraskuussa 2023
Ángela Hervás Gómez, Front office Manager vastasi 17.11.2023
Dear Esme, The Hotel La Laguna Spa & Golf team would like to thank you for choosing our hotel in your last visit and for the time that you have spent writing your feedback. We are very sorry to learn that we were not able to offer you the experience that you expected from our hotel. Please be assured that we will share all your comments with our Managers, to follow up upon your experience. We are looking forward to have the pleasure of welcoming you again and have the opportunity to offer you the experience and service that you expect from our hotel. With kindest regards, front office management department.

6/10 OK

jeanett

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
They denied that I had prepaid for Spa for at least 15 minutes, until they suddenly said: oh..I see that you have paid. And the worst case was that you have to wear a Swim cap in the Spa! Been to many spa around the world and NEVER had to. Bad breakfast.
Yöpyi 1 yön marraskuussa 2023
Ángela Hervás Gómez Front Office & Host Manager vastasi 12.11.2023
Dear Jeanett, The Hotel La Laguna Spa & Golf team would like to thank you for stay with us. We are sorry that you did not like the spa and breakfast but there are rules to comply with and wearing the hat is for hygiene reasons. We are looking forward to have the pleasure of welcoming you again. With kindest regards, front office management department.

8/10 Hyvä

Beverley

Yöpyi 6 yötä lokakuussa 2023
Ángela Hervás. Front Office & Host Manager vastasi 30.11.2023
Dear Beverley, The Hotel La Laguna Spa & Golf team would like to thank you for stay with us and we are glad to hear that you enjoyed it. We would like to thank you for your very kind comments and your stay. We are looking forward to have the pleasure of welcoming you again. With kindest regards, front office management department.

8/10 Hyvä

Tor Fredrik

Yöpyi 1 yön lokakuussa 2023
Ángela Hervás. Front Office & Host Manager vastasi 31.10.2023
Dear Tor, The Hotel La Laguna Spa & Golf team would like to thank you for stay with us and we are glad to hear that you enjoyed it. We would like to thank you for your very kind comments and your stay. We are looking forward to have the pleasure of welcoming you again. With kindest regards, front office management department.

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 4 yötä lokakuussa 2023
Ángela Hervás. Front Office & Host Manager vastasi 31.10.2023
Dear guest, The Hotel La Laguna Spa & Golf team would like to thank you for stay with us and we are glad to hear that you enjoyed it. We would like to thank you for your very kind comments and your stay. We are looking forward to have the pleasure of welcoming you again. With kindest regards, front office management department.

10/10 Loistava

Michael

Yöpyi 1 yön lokakuussa 2023
Ángela Hervás Gómez Front Office & Host Manager vastasi 4.10.2023
Dear Michael, The Hotel La Laguna Spa & Golf team would like to thank you for stay with us and we are glad to hear that you enjoyed it. We would like to thank you for your very kind comments and your stay. We are looking forward to have the pleasure of welcoming you again. With kindest regards, front office management department.

8/10 Hyvä

Andrew

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Good value
Lovely hotel,great pool,little bit noisey when they have conferences or weddings,
Yöpyi 5 yötä syyskuussa 2023
Ángela Hervás. Front Office & Host Manager vastasi 30.9.2023
Dear Andrew, The Hotel La Laguna Spa & Golf team would like to thank you for stay with us and we are glad to hear that you enjoyed it. We would like to thank you for your very kind comments and your stay. We are looking forward to have the pleasure of welcoming you again. With kindest regards, front office management department.

8/10 Hyvä

tanya

Matkusti perheen kanssa
Hyvää: Palvelut/mukavuudet
As usual, the staff at the hotel was very welcoming and polite snd responsive. They are always ready to help! The service at breakfast is excellent!
Yöpyi 9 yötä syyskuussa 2023
Ángela Hervás Gómez Front Office & Host Manager vastasi 15.9.2023
Dear Tanya, The Hotel La Laguna Spa & Golf team would like to thank you for stay with us and we are glad to hear that you enjoyed it. We would like to thank you for your very kind comments and your stay. We are looking forward to have the pleasure of welcoming you again. With kindest regards, front office management department.

6/10 OK

Ian

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
The staff are excellent but let down by a hotel which needs a major refurb as soon as possible.
Yöpyi 14 yötä elokuussa 2023
Ángela Hervás Gómez Front Office & Host Manager vastasi 29.8.2023
Dear Ian, The team would like to thank you for choosing our hotel in your last visit to Ciudad Quesada. We thank you for your comments regarding the genuine hospitality and service from all our staff. We take good note of your comments regarding your room, that we will share with our Managers to follow up upon your experience. We are looking forward to have the pleasure of welcoming you again at. Yours sincerely,

10/10 Loistava

sharon

Yöpyi 6 yötä heinäkuussa 2023
Ángela Hervás. Front Office & Host Manager vastasi 17.9.2023
Dear Sharon, The Hotel La Laguna Spa & Golf team would like to thank you for stay with us and we are glad to hear that you enjoyed it. We would like to thank you for your very kind comments and your stay. We are looking forward to have the pleasure of welcoming you again. With kindest regards, front office management department.

8/10 Hyvä

Sylvia

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä elokuussa 2023
Ángela Hervás Gómez Front Office & Host Manager vastasi 24.8.2023
Estimado Gonzalo, Es un placer conocer su buena opinión sobre nuestro Hotel. Esto nos anima a seguir esforzándonos para continuar cumpliendo las expectativas de los clientes. Nos encantará tener la ocasión de atenderle nuevamente en una próxima visita a la ciudad. Saludos cordiales

4/10 Huono

Lord Victor

Yöpyi 4 yötä elokuussa 2023
Ángela Hervás Gómez Front Office & Host Manager vastasi 18.8.2023
Dear Guest, The Hotel La Laguna Spa & Golf team would like to thank you for choosing our hotel in your last visit and for the time that you have spent writing your feedback. We are very sorry to learn that we were not able to offer you the experience that you expected from our hotel. Please be assured that we will share all your comments with our Managers, to follow up upon your experience. We are looking forward to have the pleasure of welcoming you again and have the opportunity to offer you the experience and service that you expect from our hotel. With kindest regards, front office management department.

10/10 Loistava

Michael

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön heinäkuussa 2023
Ángela Hervás Gómez Front Office & Host Manager vastasi 5.8.2023
Dear guest, The Hotel La Laguna Spa & Golf team would like to thank you for stay with us and we are glad to hear that you enjoyed it. We would like to thank you for your very kind comments and your stay. We are looking forward to have the pleasure of welcoming you again. With kindest regards, front office management department.

10/10 Loistava

Wenche Marita Austnes

Yöpyi 3 yötä heinäkuussa 2023
Ángela Hervás Gómez Front Office & Host Manager vastasi 17.7.2023
Dear guest, The Hotel La Laguna Spa & Golf team would like to thank you for stay with us and we are glad to hear that you enjoyed it. We would like to thank you for your very kind comments and your stay. We are looking forward to have the pleasure of welcoming you again. With kindest regards, front office management department.

10/10 Loistava

Charlotte

Yöpyi 1 yön heinäkuussa 2023
Ángela Hervás Gómez Front Office & Host Manager vastasi 17.7.2023
Dear guest, The Hotel La Laguna Spa & Golf team would like to thank you for stay with us and we are glad to hear that you enjoyed it. We would like to thank you for your very kind comments and your stay. We are looking forward to have the pleasure of welcoming you again. With kindest regards, front office management department.

6/10 OK

Graham

Yöpyi 7 yötä heinäkuussa 2023
Ángela Hervás Gómez Front Office & Host Manager vastasi 17.7.2023
Dear Guest, The team would like to thank you for choosing our hotel in your last visit . We thank you for all your comments, that we will most surely share with our Managers to follow up upon your experience. We are very sorry to learn that we were not able to offer you the service that you expected, please be assured that we always strive to offer the highest standards of service and hospitality. Again we would like to thank you for your very kind comments and your stay. We are looking forward to have the pleasure of welcoming you again. Yours sincerely,

10/10 Loistava

Geir

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä kesäkuussa 2023
Ángela Hervás. Front Office & Host Manager vastasi 22.6.2023
Dear Geir, The Hotel La Laguna Spa & Golf team would like to thank you for stay with us and we are glad to hear that you enjoyed it. We would like to thank you for your very kind comments and your stay. We are looking forward to have the pleasure of welcoming you again. With kindest regards, front office management department.

6/10 OK

anthony

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The hotel on the whole was very good ..not much choice on breakfast and same every day .. Spa was being refurbished so couldn't use that
Yöpyi 7 yötä kesäkuussa 2023
Ángela Hervás Gómez Front Office & Host Manager vastasi 13.6.2023
Dear Anthony, The Hotel La Laguna Spa & Golf team would like to thank you for stay with us and we are glad to hear that you enjoyed it. We would like to thank you for your very kind comments and your stay. We are looking forward to have the pleasure of welcoming you again. With kindest regards, front office management department.

4/10 Huono

david george

Matkusti kumppanin kanssa
Huonoa: Palvelut/mukavuudet
Room very basic, dated, disappointed overall.
Yöpyi 6 yötä kesäkuussa 2023
Ángela Hervás Gómez Front Office & Host Manager vastasi 13.6.2023
Dear David, The Hotel La Laguna Spa & Golf team would like to thank you for choosing our hotel in your last visit and for the time that you have spent writing your feedback. We are very sorry to learn that we were not able to offer you the experience that you expected from our hotel. Please be assured that we will share all your comments with our Managers, to follow up upon your experience. We are looking forward to have the pleasure of welcoming you again and have the opportunity to offer you the experience and service that you expect from our hotel. With kindest regards, front office management department.

6/10 OK

scott

Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Huoneen mukavuus
Yöpyi 5 yötä kesäkuussa 2023
Ángela Hervás Gómez Front Office & Host Manager vastasi 13.6.2023
Dear Scott, The Hotel La Laguna Spa & Golf team would like to thank you for choosing our hotel in your last visit and for the time that you have spent writing your feedback. We are very sorry to learn that we were not able to offer you the experience that you expected from our hotel. Please be assured that we will share all your comments with our Managers, to follow up upon your experience. We are looking forward to have the pleasure of welcoming you again and have the opportunity to offer you the experience and service that you expect from our hotel. With kindest regards, front office management department.

2/10 Hirveä

Jason

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Never again …
No electric for 12 hours and no water for 30 hours. No use of spa and had to use my friends hotel for a shower! Shocking place!
Yöpyi 3 yötä kesäkuussa 2023
Ángela Hervás. Front Office & Host Manager vastasi 11.6.2023
Dear Jason, The team would like to thank you for choosing our hotel in your last visit . We thank you for all your comments, that we will most surely share with our Managers to follow up upon your experience. We are very sorry for the problem with water ans electricity, we have refunded on night for compensation, please be assured that we always strive to offer the highest standards of service and hospitality. Again we would like to thank you for your very kind comments and your stay. We are looking forward to have the pleasure of welcoming you again. Yours sincerely,

10/10 Loistava

jean-paul

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Tres bel hotel
Excellent sejour avec un personnel tres agreable et une cuisine raffinee seul regret le spa en maintenance et aucune compensation de mon spa acces
Yöpyi 7 yötä toukokuussa 2023
Ángela Hervás Gómez Front Office & Host Manager vastasi 28.5.2023
Cher Jean-Paul, Tout d'abord, nous vous remercions pour votre réservation dans notre hôtel.Nous sommes heureux de recevoir vos commentaires et l'évaluation de votre séjour.Nous sommes ravis de savoir que tout était à votre goût.Nous espérons vous revoir très bientôt.salutations

8/10 Hyvä

Vincent

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön toukokuussa 2023
Ángela Hervás Gómez Front Office & Host Manager vastasi 28.5.2023
Cher Vincent,Tout d'abord, nous vous remercions pour votre réservation dans notre hôtel. Nous sommes heureux de recevoir vos commentaires et l'évaluation de votre séjour. Nous sommes ravis de savoir que tout était à votre goût.Nous espérons vous revoir très bientôt.salutations

10/10 Loistava

Jamie

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä toukokuussa 2023
Ángela Hervás Gómez Front Office & Host Manager vastasi 28.5.2023
Dear Jamie, The Hotel La Laguna Spa & Golf team would like to thank you for stay with us and we are glad to hear that you enjoyed it. We would like to thank you for your very kind comments and your stay. We are looking forward to have the pleasure of welcoming you again. With kindest regards, front office management department.

6/10 OK

Beat

Matkusti kumppanin kanssa
Huonoa: Siisteys
Nicht sauber, Betten wurden nicht gemacht. Unfreundliches Personal.
Yöpyi 13 yötä huhtikuussa 2023
Ángela Hervás Gómez Front Office & Host Manager vastasi 28.5.2023
Dear Beat, The Hotel La Laguna Spa & Golf team would like to thank you for choosing our hotel in your last visit and for the time that you have spent writing your feedback. We are very sorry to learn that we were not able to offer you the experience that you expected from our hotel. Please be assured that we will share all your comments with our Managers, to follow up upon your experience. We are looking forward to have the pleasure of welcoming you again and have the opportunity to offer you the experience and service that you expect from our hotel. With kindest regards, front office management department.

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Yöpyi 3 yötä huhtikuussa 2023
Ángela Hervás Gómez Front Office & Host Manager vastasi 28.5.2023
Dear guest, The Hotel La Laguna Spa & Golf team would like to thank you for stay with us and we are glad to hear that you enjoyed it. We would like to thank you for your very kind comments and your stay. We are looking forward to have the pleasure of welcoming you again. With kindest regards, front office management department.

10/10 Loistava

Brian

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Disappointed but probably go again.
We've stayed at this hotel a number of times over the last 7 years. Sadly, this time, it wasn't so good. Because of an air conditioning leak and they couldn't get an engineer (a Friday afternoon) we had to move rooms. As we weren't told they couldn't repair it until 22.00 and there was no one available to assist us, it took us until after midnight to pack and then unpack in the new room. They initially tried to actually downgrade us because they were fully booked but eventually we were given a slightly better room. Additionally, quite unbelievably, we intended to eat in their restaurant but when we ordered our main course (lamb chops) we were told they didn't have any! We ealked out and ate at a bar 50 metres away and they had lamb chops! The foregoing marred our stay but overall we ended up enjoying ourselves.
Yöpyi 3 yötä huhtikuussa 2023
Jefe de Recepción vastasi 18.5.2023
Mr Mcardle we are very sorry for all the inconveniences you experienced during your last stay with us.The next time you visit us we will do everything possible so that you do not have any inconvenience and enjoy your stay as always. Thank you very much for your comment.

10/10 Loistava

Samuel

Yöpyi 1 yön huhtikuussa 2023
Ángela Hervás Gómez Front Office & Host Manager vastasi 28.5.2023
Estimado Samuel, Es un placer conocer su buena puntuación sobre nuestro Hotel, que ha tenido la amabilidad de compartir con otros usuarios de expedia group. Esto nos anima a seguir esforzándonos para continuar cumpliendo las expectativas de los clientes. Nos encantará tener la ocasión de atenderle nuevamente en una próxima visita a la ciudad. Saludos cordiales

8/10 Hyvä

S.

Yöpyi 1 yön huhtikuussa 2023
Ángela Hervás. Front Office & Host Manager vastasi 12.4.2023
Estimado Cliente, Es un placer conocer su buena opinión sobre nuestro Hotel, que ha tenido la amabilidad de compartir con otros usuarios de Expedia. Queremos agradecerle que nos haya elegido para pasar una estancia con nosotros. Nos alegra mucho que le haya gustado nuestro hotel y todas nuestras instalaciones. Tenga la seguridad que compartiremos sus amables comentarios con todo nuestro equipo. Esperando tener el placer de recibirles muy pronto. Un cordial saludo.

8/10 Hyvä

Peter

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 4 yötä maaliskuussa 2023
Ángela Hervás. Front Office & Host Manager vastasi 12.4.2023
Estimado Cliente, Es un placer conocer su buena opinión sobre nuestro Hotel, que ha tenido la amabilidad de compartir con otros usuarios de Expedia. Queremos agradecerle que nos haya elegido para pasar una estancia con nosotros. Nos alegra mucho que le haya gustado nuestro hotel y todas nuestras instalaciones. Tenga la seguridad que compartiremos sus amables comentarios con todo nuestro equipo. Esperando tener el placer de recibirles muy pronto. Un cordial saludo.

4/10 Huono

Trond

Huonoa: Siisteys
Ble vekket av håndverkere 0715 siste morning de hugget opp fliser på rommet ved siden av det var j kjedelig
Yöpyi 3 yötä maaliskuussa 2023
Ángela Hervás Gómez Front Office & Host Manager vastasi 17.3.2023
Dear Guest, The Hotel La Laguna Spa & Golf team would like to thank you for choosing our hotel in your last visit and for the time that you have spent writing your feedback. We are very sorry to learn that we were not able to offer you the experience that you expected from our hotel. Please be assured that we will share all your comments with our Managers, to follow up upon your experience. We are looking forward to have the pleasure of welcoming you again and have the opportunity to offer you the experience and service that you expect from our hotel. With kindest regards, front office management department