Dear Rauno,thank you for your review.We are sorry if anything went wrong during your stay, but was enought to let the staff know and we would have fixed it. We don't know what you mean exactly for the breakfast: our breakfast buffet offers a wide choice of plain and filled croissants, various types of pastries, cakes, tarts, fresh fruit, fruit salad, yoghurt, cereals, biscuits, various types of fresh bread and toast, scrambled and boiled eggs, bacon, beans, yoghurt, various types of cold meats such as salami, ham, turkey and mortadella, then various types of cheese, fresh cottage cheese and all beverages such as coffee, cappuccino, tea, various types of fruit juices and more.In order to improve our service we invite you to suggest what else we should include to make your breakfast more appetizing.We hope you have taken away beautiful memories from our fabulous city.

Dear Matti,Thank you for staying with us. Customer satisfaction is ours, compliments reward our efforts. We hope to see you soon in Rome!

Dear Veronika, Thank you for staying with us.Customer satisfaction is ours, compliments reward our efforts. We hope to see you soon in Rome!

Dear Joi,thank you vey much for your review. Customer satisfaction is ours, compliments reward our efforts. We hope to see you soon in Rome!

Dear David,thank you vey much for your review. Customer satisfaction is ours, compliments reward our efforts. We hope to see you soon in Rome!

Dear Michaela,thank you vey much for your review. Customer satisfaction is ours, compliments reward our efforts. We hope to see you soon in Rome!

Caro Diego, Grazie per aver soggiornato nel nostro Hotel. La soddisfazione del cliente è la nostra priorità. Al momento della prenotazione, offriamo diversi tipi di camere: Standard, Classic, Deluxe e Suite. In base al prezzo si ottiene una qualità superiore. Lei ha prenotato una camera Standard, camere non rinnovate e senza bidet e per questo con i prezzi più bassi, come è possibile vedere dalle foto e alla descrizione che riflettono esattamente il tipo di camera; la invitiamo a provare le nostre camere di livello superiore la prossima volta che visiterà Roma.Speriamo di avervi presto nostri ospiti!

Dear Dianne,thank you vey much for your review. Customer satisfaction is ours, compliments reward our efforts. We hope to see you soon in Rome!

Dear Elisa,thank you vey much for your review. Customer satisfaction is ours, compliments reward our efforts. We hope to see you soon in Rome!

Dear Alfonso,thank you vey much for your review. Customer satisfaction is ours, compliments reward our efforts. We hope to see you soon in Rome!

Dear Thomas,thank you vey much for your review. Customer satisfaction is ours, compliments reward our efforts. We hope to see you soon in Rome!

Dear Shah,thank you vey much for your review. Customer satisfaction is ours, compliments reward our efforts. When booking, we offer different types of rooms: Standard, Classic, Deluxe and Suite. Based on the price you get a higher quality. You booked a Classic room, smaller room with the lowest prices, as can be seen from the photos and description which exactly reflect the type of room; we encourage you to try our Deluxe or Suite rooms the next time you visit Rome.We hope to see you soon!

Dear Maria,thank you vey much for your review. Customer satisfaction is ours, compliments reward our efforts. We hope to see you soon in Rome!

Dear Gabriela,thank you vey much for your review. Customer satisfaction is ours, compliments reward our efforts. We hope to see you soon in Rome!

Dear Samuel,thank you vey much for your review. Customer satisfaction is ours, compliments reward our efforts. We hope to see you soon in Rome!

Dear Claudio,thank you vey much for your review. Customer satisfaction is ours, compliments reward our efforts. We hope to see you soon in Rome!

Dear Lisa,thank you vey much for your review. Customer satisfaction is ours, compliments reward our efforts. We hope to see you soon in Rome!

Dear Sandra,thank you vey much for your review. Customer satisfaction is ours, compliments reward our efforts. We hope to see you soon in Rome!

Dear Alexander,thank you vey much for your review. Customer satisfaction is ours, compliments reward our efforts. We hope to see you soon in Rome!

Dear Gabriel,Thank you for staying with us. Customer satisfaction is ours, compliments reward our efforts. We hope to see you soon in Rome!

Dear Jeannine,Thank you for staying with us. Customer satisfaction is ours, compliments reward our efforts. We hope to see you soon in Rome!

Dear Elizabeth, Thank you for staying with us. Customer satisfaction is ours, compliments reward our efforts. We hope to see you soon in Rome!

Dear Rafael, Thank you for staying with us. Customer satisfaction is ours, compliments reward our efforts. We hope to see you soon in Rome!

Dear Nelson,Thank you for staying with us. Customer satisfaction is ours, compliments reward our efforts. We hope to see you soon in Rome!

Dear Thai, Thank you for staying with us. Customer satisfaction is ours, compliments reward our efforts. We hope to see you soon in Rome!

Dear Rafael,Thank you for staying with us. Customer satisfaction is ours, compliments reward our efforts. We hope to see you soon in Rome!

Dear Sandra,Thank you for staying with us. Customer satisfaction is ours, compliments reward our efforts. We hope to see you soon in Rome!

Dear Saul,Thank you for staying with us. Customer satisfaction is ours, compliments reward our efforts. We hope to see you soon in Rome!

Dear Emilie, thank you for taking the time to review your stay with us, however we see that the score given is low and we regret that we were not able to provide the expected experience. As for the kettle and hot water, you could ask at the reception and we would give it to you from the bar.The hotel does not have a dining room but only a breakfast room open in the morning.We are sorry that you were not satisfied with the room, we always recommend reporting any problems or complaints during your stay so we can find a solution immediately. Your feedback will be helpful for improve!In any case we hope you took away some good memories of our beautiful city.

Dear Donna,Thank you for staying with us. Customer satisfaction is ours, compliments reward our efforts. We hope to see you soon in Rome!

Dear Tane, thank you for taking the time to review your stay with us, however we see that the score given is low and we regret that we were not able to provide the expected experience. We honestly don't understand your comment regarding payment: As we explained to you at check-in, to guarantee your reservation we check if the credit card is valid; we do a pre-authorization, which means the amount of the first night is blocked. IT IS NOT A CHARGE.In fact, when you checked in you paid directly at the hotel.We are also surprised by your negative comment on the cleanliness of the room and our staff which is one of our strong points. We always advise our guests to report any problem or complaint during their stay so we can find a solution immediately.Our location is very central, as you also said we are in front of the Vatican City and a 5/10 minute walk to the subway.In any case we hope you took away some good memories of our beautiful city.

Dear Thorsten,Thank you for staying with us. Customer satisfaction is ours, compliments reward our efforts. We hope to see you soon in Rome!

Dear Kit Yan,Thank you for staying with us. Customer satisfaction is ours, compliments reward our efforts. We hope to see you soon in Rome!

Dear Jean Marc,Thank you for staying with us. Customer satisfaction is ours, compliments reward our efforts. We hope to see you soon in Rome!

Dear Karina,Thank you for staying with us. Customer satisfaction is ours, compliments reward our efforts. We hope to see you soon in Rome!

Dear Rafael,Thank you for staying with us. Customer satisfaction is ours, compliments reward our efforts. We hope to see you soon in Rome!

Cara Agata, Grazie per aver soggiornato nel nostro Hotel. La soddisfazione del cliente è la nostra priorità. Speriamo di avervi presto nostri ospiti!

Dear Eduardo,Thank you for staying with us. Customer satisfaction is ours, compliments reward our efforts. We hope to see you soon in Rome!

Dear Christian, Thank you for staying with us. Customer satisfaction is ours, compliments reward our efforts. We hope to see you soon in Rome!

Dear Donnabelle,Thank you for staying with us. Customer satisfaction is ours, compliments reward our efforts. We hope to see you soon in Rome!

Dear Willa,Thank you for staying with us. Customer satisfaction is ours, compliments reward our efforts. We hope to see you soon in Rome!

Dear Fintan, Thank you for staying with us. Customer satisfaction is ours, compliments reward our efforts. We hope to see you soon in Rome!

Dear Patricia, Thank you for staying with us. Customer satisfaction is ours, compliments reward our efforts. We hope to see you soon in Rome!

Dear Jose,Thank you for staying with us. Customer satisfaction is ours, compliments reward our efforts. We hope to see you soon in Rome!

Dear Brian,Thank you for staying with us. Customer satisfaction is ours, compliments reward our efforts. We hope to see you soon in Rome!

Dear Emmanuelle,Thank you for staying with us. Customer satisfaction is ours, compliments reward our efforts. We hope to see you soon in Rome!

Dear Facundo,Thank you for staying with us. Customer satisfaction is ours, compliments reward our efforts. We hope to see you soon in Rome!

Dear Omar,Thank you for staying with us. Customer satisfaction is ours, compliments reward our efforts. We hope to see you soon in Rome!

Dear Pui Ying,Thank you for staying with us. Customer satisfaction is ours, compliments reward our efforts. We hope to see you soon in Rome!

Dear Anna,Thank you for staying with us. Customer satisfaction is ours, compliments reward our efforts. We hope to see you soon in Rome!