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Arvostelut: Copthorne Hotel Manchester Salford Quays

4 out of 5
Copthorne Hotel Manchester Salford Quays
Clippers Quay, Salford Quays, Salford, England

Arvostelut

8,0

Erittäin hyvä

Arvosana 10 - Loistava. 387 kautta 1000 arvostelua" "
Arvosana 8 - Hyvä. 350 kautta 1000 arvostelua" "
Arvosana 6 - OK. 147 kautta 1000 arvostelua" "
Arvosana 4 - Huono. 69 kautta 1000 arvostelua" "
Arvosana 2 - Hirveä. 47 kautta 1000 arvostelua" "

8,2/10

Siisteys

8,4/10

Henkilökunta ja palvelu

7,8/10

Palvelut/mukavuudet

7,2/10

Majoituspaikan kunto ja tilat

7,4/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Mervi Anneli

Yöpyi 4 yötä heinäkuussa 2023

6/10 OK

Jari

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Huonoa: Majoituspaikan kunto ja tilat
Yleisilme oli hyvä. Sijainti joen rannalla mainio, sekä Metrolink (raitiovaunu) toimi hienosti ja pysäkki lähellä hotellia. Jalkapallon ystävälle Old Trafford areena 10 min kävelymatkan päässä. Henkilökunta ystävällistä ja pääosin yritti palvella, ravintolan puolella tosin oli hieman ongelmaa, jotka he yrittivät korjata parhaansa mukaan. Heidän pitsaansa en suosittele kokeilemaan. Tästä siis meidänkin ongelmat tuli, siis pitsasta. Huoneet ok, tosin huoneen oven alta paistaa käytävän valot ja näin ollen myös käytävältä kuuluu äänet huoneeseen, jotka voi herkkäunista häiritä. Huonoin juttu oli se, että kylpyhuoneen käsienpesualtaan hanat oli erilliset, siis kylmä ja kuuma tuli omista hanoista, johon Suomalainen ei ole enää tottunut. Eihän me lasketa käsienpesuvettä tulpalliseen altaaseen, todella HUONO! Ei ollut pidé-suihkua, jota itse terveydellisistä syistä tarvitsisin, eikä ollut myös suihkussa käsisuihkua. Respan väki siis tosi avuliasta, tilasivat taksin lähtöaamuksi ja järjestivät vielä pienet aamupalat mukaan.
Yöpyi 2 yötä helmikuussa 2023
FM vastasi 19.2.2023
Dear Jari,Thank you for taking the time to tell us about your experience at Copthorne Hotel Manchester Salford Quays. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Copthorne Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate actions to address the problem and prevent future occurrence.Kind regardsFMangonzo Assistant Front Office Manager

2/10 Hirveä

Zanst

Yöpyi 1 yön tammikuussa 2021
Chris vastasi 19.1.2021
Dear Zanst, Thank you for your feedback on your recent visit to Copthorne Manchester. Firstly, I would like to apologies that we did not meet your expectations during your visit. I will be sharing your rating with the team. I only hoped had given some more feedback so we could improve our offering and service levels. Thank you again for your feedback and I do hope to welcome you back soon. Kind regards Chris Thomson | Operations Manager

8/10 Hyvä

TERENCE

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
Staff bria
Yöpyi 2 yötä toukokuussa 2024

8/10 Hyvä

Samantha

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The location is fab, out of hustle and bustle but walkable to city centre
Yöpyi 2 yötä toukokuussa 2024
Ken Ellington vastasi 27.5.2024
Dear Samantha,Thank you for your wonderful review . I am glad that you found the hotel's location is perfect for you.We look forward to welcoming you back in the near future.Kind regards,Ken Ellington General Manager

8/10 Hyvä

Danny

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Ken Ellington vastasi 26.5.2024
Dear Danny,Thank you so much for your kind feedback. I am delighted to read that everything was perfect during your stay.We all hope to have the opportunity to welcome you back in the near future.Kind regards,Ken Ellington General Manager

8/10 Hyvä

Ian

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice place
Yöpyi 1 yön huhtikuussa 2024
Ken Ellington vastasi 26.5.2024
Dear Ian,Thank you so much for your kind feedback. I am delighted to read that everything was perfect during your stay.Kind regards,Ken Ellington General Manager

8/10 Hyvä

Nicola

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
Huonoa: Majoituspaikan kunto ja tilat
Hotel lobby was lovely, bar was nice, friendly staff. Room was very dated, slightly shabby but spacious, bed was very comfortable, shower was good but again very dated, we personally think both bathroom & bedroom needs air con. Overall we would stay here again as everything we needed was in close proximity within walkinging distance, metro service & motorways.
Yöpyi 1 yön toukokuussa 2024
Ken Ellington vastasi 20.5.2024
Hi Nicola,I hope you are safe and well. Thank you for taking the time to review your stay. We’re happy to hear such positive feedback about your visit and are delighted that you enjoyed your stay. I will share this with the rest of the team, and we hope to see you again soon!Kind Regards Ken Ellington General Manager

10/10 Loistava

Chris

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Brilliant hotel very friendly service great room great view will definitely go back
Yöpyi 1 yön toukokuussa 2024
Ken Ellington vastasi 20.5.2024
Dear Chris,Thank you for your five-star review - we love to hear feedback about guests' stays and are delighted to hear that everything exceeded your expectations!At the Copthorne, we pride ourselves on delivering the most memorable of experiences, and I am so pleased you enjoyed everything about your time with us and it has made such a lasting impression.We all look forward to welcoming you back to The Copthorne in the future.Kind regards,Ken Ellington General Manager

8/10 Hyvä

Lindsey

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was a nice stay
Yöpyi 1 yön toukokuussa 2024
Ken Ellington vastasi 19.5.2024
Hi Lindsey,I hope you are safe and well. Thank you for taking the time to review your stay. We’re happy to hear such positive feedback about your visit and are delighted that you enjoyed your stay. Kind Regards Ken Ellington General Manager

8/10 Hyvä

Adrian

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Nothing specific. Generally satisfactory. No complaints.
Yöpyi 1 yön toukokuussa 2024
Ken Ellington vastasi 19.5.2024
Hi Adrian,Thank you for taking the time to review your stay. Great to see you have enjoyed your stay with us and I look forward to welcoming you back in the near future. Kind Regards Raj SinghGeneral Manager

6/10 OK

Lars

Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Ken Ellington vastasi 19.5.2024
Hi Lars,I hope you are safe and well. Thank you for taking the time to review your stay. We’re happy to hear such positive feedback about your visit and are delighted that you enjoyed your stay. Kind Regards Ken Ellington General Manager

6/10 OK

Sandra

Matkusti ryhmän kanssa
Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The hotel needs updating, no air conditioning in the room and the furniture was worn and looked tired. The shower next door was very loud made high pitch noise thought it was the fire alarm at first. I wouldn’t say it is a 4 star hotel I wouldn’t even say it was 3 star!
Yöpyi 1 yön toukokuussa 2024
Hassan Nazeim vastasi 6.5.2024
Dear Ms. Sandra,Thank you for sharing your experience with regards to your recent stay.We are sorry to learn that the condition of the room assigned to you fell short of your expectations. We appreciate new perspectives about the appearance of our guestrooms as this allows us the opportunity to make improvements on an ongoing basis.We sincerely hope to have the opportunity to welcome you back in the near future to Make It Right for youWe look forward to welcoming you back in the near future.Kind regards,Hassan NazeimFront office Manager

8/10 Hyvä

Neil

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Stayed for the night for proximity to Old Trafford. Very easy 15 min walk to/from stadium. Rooms got everything you need. Good breakfast. Plenty car parking which is free.
Yöpyi 1 yön huhtikuussa 2024
Raj Singh vastasi 28.4.2024
Hi Neil,I hope you are safe and well. Thank you for taking the time to review your stay. We’re happy to hear such positive feedback about your visit and are delighted that you enjoyed your stay. I will share this with the rest of the team, and we hope to see you again soon!Kind Regards Raj SinghGeneral Manager

6/10 OK

Peter

Matkusti kumppanin kanssa
Hyvää: Siisteys
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very tired decor/furniture in rooms
Yöpyi 1 yön huhtikuussa 2024

10/10 Loistava

Ursula

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Reception staff very friendly and helpful. Room was very clean and comfortable, though a little dated for the price.
Yöpyi 1 yön helmikuussa 2024
Raj Singh vastasi 13.4.2024
Dear UrsulaThank you very much for taking the time to share your feedback following your recent stay with us at The Copthorne. We genuinely value and appreciate your feedback and are very happy you enjoyed your experience with us.I am delighted to read that you felt well cared for by our great team of service professionals and that you appreciated the recommendations from the staff and our breakfast offerings. Thank you also for your compliments on the bedroom.It was my pleasure to share your kind words with our entire team this morning who were very happy to receive this feedback.We very much look forward to welcoming you back to The Copthorne in the near future.Kind Regards,Raj SinghGeneral Manager

8/10 Hyvä

Denise

Hyvää: Henkilökunta ja palvelu
Needs updating, decor and furniture a little tired.
Yöpyi 1 yön huhtikuussa 2024
Raj Singh vastasi 13.4.2024
Dear Denise,Thank you for sharing your experience with regards to your recent stay.We are sorry to learn that the condition of the room assigned to you fell short of your expectations. We appreciate new perspectives about the appearance of our guestrooms as this allows us the opportunity to make improvements on an ongoing basis.We sincerely hope to have the opportunity to welcome you back in the near future to Make It Right for youWe look forward to welcoming you back in the near future.Kind regards,Raj SinghGeneral Manager

8/10 Hyvä

Adedotun, Ashtead

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Dinning area was small. Hot water ran out in the hot water dispenser. A lady had to come out with a bucket of hot water and pour it in. I was abit taken aback by that.
Yöpyi 1 yön maaliskuussa 2024

6/10 OK

Lorraine

Yöpyi 6 yötä maaliskuussa 2024
Raj Singh vastasi 6.4.2024
Hi Lorraine,I hope you are safe and well. Thank you for taking the time to review your stay. We’re happy to hear such positive feedback about your visit and are delighted that you enjoyed your stay. I will share this with the rest of the team, and we hope to see you again soon!Kind Regards Raj SinghGeneral Manager

10/10 Loistava

Holly-Anne

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Lovely quiet stay! Parking was easy to get to. Lovely comfy beds for a great night sleep.
Yöpyi 1 yön maaliskuussa 2024
Raj Singh vastasi 29.3.2024
Hi Holly-Anne,I hope you are safe and well. Thank you for taking the time to review your stay. We’re happy to hear such positive feedback about your visit and are delighted that you enjoyed your stay. Kind Regards Raj SinghGeneral Manager

4/10 Huono

Balbinder, Sully, Penarth

Liikematkailija
Huonoa: Majoituspaikan kunto ja tilat
Shower didn’t work and the cold tap didn’t work in bath.
Yöpyi 1 yön maaliskuussa 2024
Raj Singh vastasi 29.3.2024
Dear Balbinder,Thank you for sharing your experience with regards to your recent stay.We are sorry to learn that the condition of the room assigned to you fell short of your expectations. We appreciate new perspectives about the appearance of our guestrooms as this allows us the opportunity to make improvements on an ongoing basis.We sincerely hope to have the opportunity to welcome you back in the near future to Make It Right for youWe look forward to welcoming you back in the near future.Kind regards,Raj SinghGeneral Manager

6/10 OK

Alison

Liikematkailija
Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Hotel decor is quite old (looks as though it hasn't been refurbished since the 1980s); bathroom extractor fans don't work - clearly a known issue as they have signs reminding guests to keep the doors closed so the steam doesn't trigger the fire alarm) Restaurant menu is limited - same options available in the bar, I would have liked to see a fish option (not just meat & vegetarian dishes(
Yöpyi 1 yön maaliskuussa 2024
Raj Singh vastasi 26.3.2024
Dear Alison,Thank you for sharing your experience with regards to your recent stay.We are sorry to learn that the condition of the room assigned to you fell short of your expectations. We appreciate new perspectives about the appearance of our guestrooms as this allows us the opportunity to make improvements on an ongoing basis.We sincerely hope to have the opportunity to welcome you back in the near future to Make It Right for youWe look forward to welcoming you back in the near future.Kind regards,Raj SinghGeneral Manager

8/10 Hyvä

Shaun

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Good hotel for the price Great view from room
Yöpyi 1 yön maaliskuussa 2024
Raj vastasi 2.4.2024
Dear Mr. Shaun,Thank you very much for taking the time to share your feedback regarding your recent stay with us. We genuinely value and appreciate your feedback and are very happy you enjoyed your stay.I am delighted to hear that you felt well cared for by our great team of service professionals. It is great to know they contributed in making this a special experience for you. I have shared your review with all of the team who were delighted to receive itI am extremely glad to read that you felt safe at all times during your stay and were able to enjoy an experience with us at the hotel.Thank you again for your kind words and we very much look forward to welcoming you back to The Copthorne in the near future.Kind regards,Raj SinghGeneral Manager

10/10 Loistava

Alicita

Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Small,cozy, close to old Trafford. Great breakfast and close to transportation
Yöpyi 4 yötä maaliskuussa 2024
Raj Singh vastasi 18.3.2024
Dear Ms.Alicita,Thank you very much for taking the time to share your feedback regarding your recent stay with us. We genuinely value and appreciate your feedback and are very happy you enjoyed your stay.I am delighted to hear that you felt well cared for by our great team of service professionals. It is great to know they contributed in making this a special experience for you. I have shared your review with all of the team who were delighted to receive itI am extremely glad to read that you felt safe at all times during your stay and were able to enjoy an experience with us at the hotel.Thank you again for your kind words and we very much look forward to welcoming you back to The Copthorne in the near future.Kind regards,Raj SinghGeneral Manager

10/10 Loistava

Paul

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great transport links, nice staff and a good breakfast. All very reasonably priced. Recommended.
Yöpyi 2 yötä maaliskuussa 2024

6/10 OK

Robin

Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 2 yötä maaliskuussa 2024

10/10 Loistava

ryan

Yöpyi 2 yötä maaliskuussa 2024

8/10 Hyvä

Tarkistettu asiakas

Liikematkailija
Hyvää: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 12 yötä helmikuussa 2024

6/10 OK

Richard

Matkusti ryhmän kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Tired bedrooms; tepid showers.
The hotel is in a good location in Salford Quays overlooking the water and close to a Metrolink station but the bedrooms, particularly the bathrooms, are tired. In both my room and my brother’s room, the thermostatic temperature controls were not working properly on the showers so only tepid water was available.
Yöpyi 2 yötä helmikuussa 2024

6/10 OK

carol

Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Hotel needs refurbishing. Staff very friendly
Yöpyi 1 yön helmikuussa 2024
Raj Singh vastasi 25.2.2024
Hi Carol,I hope you are safe and well. Thank you for taking the time to review your stay. We’re happy to hear such positive feedback about your visit and are delighted that you enjoyed your stay. I will share this with the rest of the team, and we hope to see you again soon!Kind Regards Raj SinghGeneral Manager

6/10 OK

richard

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
This was an interesting area of Manchester over all and we enjoyed being able to comfortably walk to other areas of the Quay's. However, the hotel itself was a little shabby,certainly in need of an update in the rooms. The bar area was small and expensive with the constant annoying supermarket noise playing in the background. The parking was an added expense but convenient. Staff were friendly and helpful.
Yöpyi 1 yön helmikuussa 2024
Raj Singh vastasi 22.2.2024
Hi richard,I hope you are safe and well. Thank you for taking the time to review your stay. We’re happy to hear such positive feedback about your visit and are delighted that you enjoyed your stay. I will share this with the rest of the team, and we hope to see you again soon!Kind Regards Raj SinghGeneral Manager

4/10 Huono

Balbinder, Sully, Penarth

Huonoa: Henkilökunta ja palvelu
Yöpyi 2 yötä helmikuussa 2024

8/10 Hyvä

Julie

Yöpyi 1 yön helmikuussa 2024
Sam kenny vastasi 22.2.2024
Hi Julie,I hope you are safe and well. Thank you for taking the time to review your stay. We’re happy to hear such positive feedback about your visit and are delighted that you enjoyed your stay. I will share this with the rest of the team, and we hope to see you again soon!Kind Regards Raj SinghGeneral Manager

2/10 Hirveä

Muhammad

Liikematkailija
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Bad experience! Not staying here again
One of the worst experiences I’ve had as a frequent traveler, the website shows the new rooms however I was given a very old out dated room where the wash basin didn’t have a mixer, had two separate hot and cold taps and I’d either burn my hands or freeze my hands after using the taps. The bedrooms very very outdated, breakfast was very average for the price I paid. After I requested a room change the management did not followup and eventually I had to book another room in a different hotel with no refund. No shampoo or body wash provided.. Over all a bad experience not staying here again.
Yöpyi 2 yötä helmikuussa 2024

4/10 Huono

Karen

Huonoa: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä helmikuussa 2024
Raj Singh vastasi 21.2.2024
Hi guest,I hope you are safe and well. Thank you for taking the time to review your stay. We’re happy to hear such positive feedback about your visit and are delighted that you enjoyed your stay. I will share this with the rest of the team, and we hope to see you again soon!Kind Regards Raj SinghGeneral Manager

2/10 Hirveä

Alex

Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu
Awful Stay
Stayed here in the past and had a good experience, but this was different. The receptionist on check in was downright rude and unpleasant, making us feel very unwelcome. The room was clean, but the bathroom was dated. The shower only had one temperature- scolding hot- and the dial to change it was broken. Service in the bar was nice, but the food was terrible.
Yöpyi 1 yön helmikuussa 2024

6/10 OK

Tarkistettu asiakas

Hyvää: Siisteys ja henkilökunta ja palvelu
OK but could use an update
Hotel was ok - a bit dated and could do with updating. Mattress not terribly comfortable and shower was a bit old-fashioned. We waited in the bar for someone to serve us, but despite ringing the bell noone turned up so we gave up. On the positive side, location was great - very handy for Media City and tram into the city. No problems parking and easily accessible from the motorway.
Yöpyi 1 yön helmikuussa 2024

6/10 OK

Lynn

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Ideal for what we beeded
It was ideal for what we needed we were there from 5pm till 10am so we could watch a gig in the O2 Victoria Warehouse
Yöpyi 1 yön helmikuussa 2024

10/10 Loistava

Callum

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
It was great, we weren’t originally meant to stay here but were pleasantly surprised with the last minute availability. The staff were lovely too
Yöpyi 2 yötä helmikuussa 2024

6/10 OK

Geoff

Matkusti perheen kanssa
Huonoa: Majoituspaikan kunto ja tilat
Hotel was in a good location for transport links into Manchester and Salford Quays.Staff were friendly and the service was great.However the room was dated and the furniture was shabby.
Yöpyi 2 yötä helmikuussa 2024
Raj Singh vastasi 13.2.2024
Hi Geoff,I hope you are safe and well. Thank you for taking the time to review your stay. We’re happy to hear such positive feedback about your visit and are delighted that you enjoyed your stay. I will share this with the rest of the team, and we hope to see you again soon!Kind Regards Raj SinghGeneral Manager

4/10 Huono

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys
Huonoa: Majoituspaikan kunto ja tilat
The corridor and my room had a very distinct smell of damp. There was also a leak under the sink in the bathroom which meant I had to leave towels on the floor. On checkout the receptionist didn't ask if I enjoyed my stay. I don't feel this hotel deserves it's 4 star status at all.
Yöpyi 2 yötä helmikuussa 2024
Raj Singh vastasi 13.2.2024
Dear guest,Thank you for sharing your experience with regards to your recent stay.We are sorry to learn that the condition of the room assigned to you fell short of your expectations. We appreciate new perspectives about the appearance of our guestrooms as this allows us the opportunity to make improvements on an ongoing basis.We sincerely hope to have the opportunity to welcome you back in the near future to Make It Right for youWe look forward to welcoming you back in the near future.Kind regards,Raj SinghGeneral Manager

6/10 OK

Andrew

For a 4* hotel, my room did not match my expectations. Curtains did not close properly, missing some curtain rings. The desk chair desperately needed re stuffing or replacing. Could only find 2 sockets. Cracked tiles in the bathroom, with others coming off the wall. Cold sink tap that needed extreme pressure to turn off. I can’t imagine when this room was last refurbished , the carpets & furniture looked very tired. Bed was very comfortable & staff very friendly.
Yöpyi 3 yötä helmikuussa 2024
Raj Singh vastasi 13.2.2024
Dear Andrew,Thank you for sharing your experience with regards to your recent stay.We are sorry to learn that the condition of the room assigned to you fell short of your expectations. We appreciate new perspectives about the appearance of our guestrooms as this allows us the opportunity to make improvements on an ongoing basis.We sincerely hope to have the opportunity to welcome you back in the near future to Make It Right for youWe look forward to welcoming you back in the near future.Kind regards,Raj SinghGeneral Manager

8/10 Hyvä

John

Matkusti ryhmän kanssa, Liikematkailija
Hyvää: Siisteys ja henkilökunta ja palvelu
enjoyed our stay - near Manchester media city
Yöpyi 1 yön helmikuussa 2024
Raj Singh vastasi 9.2.2024
Hi John,I hope you are safe and well. Thank you for taking the time to review your stay. We’re happy to hear such positive feedback about your visit and are delighted that you enjoyed your stay. Kind Regards Raj SinghGeneral Manager

10/10 Loistava

Ian

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great hotel
The Hotel is very conveniently situated for the local tram services. The room was very clean with a comfortable bed (pillows were a little thin though). A great choice of items was available at breakfast. Will defintely stay here again.
Yöpyi 3 yötä tammikuussa 2024
Raj Singh vastasi 9.2.2024
Dear Ian,I hope you are safe and well. Thank you for taking the time to review your stay. We’re happy to hear such positive feedback about your visit and are delighted that you enjoyed your stay. I will share this with the rest of the team, and we hope to see you again soon!Kind Regards Raj SinghGeneral Manager

8/10 Hyvä

Angus

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Good price for money
Yöpyi 1 yön tammikuussa 2024
Raj Singh vastasi 9.2.2024
Hi Angus,I hope you are safe and well. Thank you for taking the time to review your stay. We’re happy to hear such positive feedback about your visit and are delighted that you enjoyed your stay. Kind Regards Raj SinghGeneral Manager

10/10 Loistava

Teres

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Brilliant
My husband and I have had the most wonderful stay! The hotel was beautiful! The pictures don’t do it full credit. On the way to Manchester from Devon I was notified of a new job. As it’s in a college there was a lot of paperwork. As I didn’t have a printer, I went to reception & explained to Sam. He was so kind! He printed out the paperwork for me, stapled it together & when u went to thank him, I explained I was nervous about the job, he gave me the most supportive advice. The staff were all fantastic but I have to say in the time we spent, Sam was an absolute credit to the hotel! We used all the services & all the staff were great but Sam has a little place in my heart now. We will absolutely return. We had a room overlooking the Salford quays, it was all absolutely fantastic. Best place we’ve stayed in years. Gorgeous place, ideal area. Staff are outstanding ( especially Sam) had the best time.
Yöpyi 3 yötä helmikuussa 2024
Raj Singh vastasi 9.2.2024
Dear guestThank you very much for taking the time to share your feedback regarding your recent stay with us. We genuinely value and appreciate your feedback and are very happy you enjoyed your stay.I am delighted to hear that you felt well cared for by our great team of service professionals. It is great to know they contributed in making this a special experience for you. I have shared your review with Sam and he was delighted to receive itI am extremely glad to read that you felt safe at all times during your stay and were able to enjoy an experience with us at the hotel.Thank you again for your kind words and we very much look forward to welcoming you back to The Copthorne in the near future.Kind regards,Raj SinghGeneral Manager

10/10 Loistava

Maureen, Carlisle

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Friendly, welcoming staff, efficient and speedy check-in.
Yöpyi 1 yön helmikuussa 2024
Raj Singh vastasi 9.2.2024
Hi Maureen,I hope you are safe and well. Thank you for taking the time to review your stay. We’re happy to hear such positive feedback about your visit and are delighted that you enjoyed your stay. Kind Regards Raj SinghGeneral Manager

10/10 Loistava

Dan

Yöpyi 1 yön helmikuussa 2024
Raj Singh vastasi 9.2.2024
Hi DanThank you for taking the time to review your stay. Great to see you have enjoyed your stay with us and I look forward to welcoming you back in the near future. Kind Regards Raj SinghGeneral Manager

10/10 Loistava

Graham

Yöpyi 1 yön helmikuussa 2024

8/10 Hyvä

Brian

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Decent hotel.
Decent enough hotel, reception area and restaurant were very nice and the bar was smart. Room decoration was perhaps a little tired but a very good quality bed and good sized room and bathroom. Two chairs to sit on. Had a waterfront view which paid-off for us since we like a view. There was a buffet breakfast with a huge variety, but the coffee could have been better, ingredients used were good quality, I prefer a proper sausage which I got. It is walkable to the Lowry. The staff at the hotel were lovely, really helpful and most polite. Would happily go there again.
Yöpyi 1 yön helmikuussa 2024
Raj Singh vastasi 9.2.2024
Hi Brian,I hope you are safe and well. Thank you for taking the time to review your stay. We’re happy to hear such positive feedback about your visit and are delighted that you enjoyed your stay. I will share this with the rest of the team, and we hope to see you again soon!Kind Regards Raj SinghGeneral Manager