Yksityinen uima-allas

Arvostelut: La Cantera Resort & Spa

4 out of 5
La Cantera Resort & Spa
16641 La Cantera Pkwy, San Antonio, TX

Arvostelut

8,8

Loistava

Arvosana 10 - Loistava. 704 kautta 1063 arvostelua" "
Arvosana 8 - Hyvä. 157 kautta 1063 arvostelua" "
Arvosana 6 - OK. 99 kautta 1063 arvostelua" "
Arvosana 4 - Huono. 58 kautta 1063 arvostelua" "
Arvosana 2 - Hirveä. 45 kautta 1063 arvostelua" "

9,2/10

Siisteys

9,0/10

Henkilökunta ja palvelu

9,2/10

Palvelut/mukavuudet

9,0/10

Majoituspaikan kunto ja tilat

9,0/10

Ympäristöystävällisyys

Arvostelut

4/10 Huono

Daniel, Austin

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Palvelut/mukavuudet
Huonoa: Siisteys
Used to be special. Now everything feels overpriced, understaffed and kind of grimey. Have been coming annually for 7 years and like it less each time. Even the ‘kids club’ which used to be a treat now is just overpriced babysitting/movie watching
Yöpyi 2 yötä toukokuussa 2024

10/10 Loistava

Juana

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä toukokuussa 2024

10/10 Loistava

Mayra, Jarrell

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great staff that make you feel welcomed. They take customer service to the next level with attention to detail. Will be coming back.
Yöpyi 4 yötä toukokuussa 2024

10/10 Loistava

Matthew

Yöpyi 2 yötä toukokuussa 2024

10/10 Loistava

Madeline

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Loved this hotel so much. Amazing staff that were SO friendly from beginning to end. Super clean room and the housekeeper left us a sweet note. Beautiful property. Pools are 10/10. We will definitely be staying here again.
Yöpyi 2 yötä toukokuussa 2024
Camila Frederico, General Manager vastasi 20.5.2024
Hi Madeline,That you very much for your review and comments. We truly appreciate you taking the time to share your experience with us!We hope that you will return again when another opportunity arises in the near future.Thank you for your business, we appreciate it!

10/10 Loistava

Meredith

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Time after time, La Cantera delivers consistent service, good food, and spectacular views. We love our time here. We will be back again soon!
Yöpyi 1 yön toukokuussa 2024
Camila Frederico, General Manager vastasi 14.5.2024
Hello Meredith,Thank you very much for your review and comments regarding your recent experience at our resort.We are glad to hear that you enjoyed your stay with us!We hope that you will continue to make La Cantera your home away from home and return to visit again in the near future.Have a wonderful day,

10/10 Loistava

Gabriel

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great place!
Yöpyi 3 yötä toukokuussa 2024
Camila Frederico, General Manager vastasi 7.5.2024
Hello Gabriel,Thanks so much for taking the time to share your feedback, we truly appreciate it!We hope to welcome you back again in the near future, when your plans bring you back to the San Antonio hill country.Thanks again!

10/10 Loistava

ana maria de los dolores cervera

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Todo muy bien buena atención y muy bonito el lugar
Yöpyi 3 yötä toukokuussa 2024
Camila Frederico, General Manager vastasi 6.5.2024
Hello Ana Maria,Thank you for sharing your comments regarding your visit to our beautiful resort.We appreciate your time and certainly your business and hope that you will be back to stay again in the near future!Have a wonderful day,

6/10 OK

Vanessa

Matkusti perheen kanssa
Hyvää: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Check in could have been better
Yöpyi 1 yön maaliskuussa 2023
Camila Frederico, General Manager vastasi 6.5.2024
Hi Vanessa,Thank you for taking time to share your feedback regarding your recent stay. We sincerely apologize for any inconvenience you encountered due to the check-in process.We will share your comments with our team in an effort to ensure that the same situation does not occur in the future.Thanks again,

6/10 OK

Scott

Matkusti ryhmän kanssa
Hyvää: Palvelut/mukavuudet
Huonoa: Majoituspaikan kunto ja tilat
The exterior areas of the property are beautiful, but the interior of the building and rooms are very outdated and drab, making it appear dirty. The service was hit or miss, with a few staff members going above and beyond, but other times we encountered no staff near the pool or had food items just never delivered. For the high price, I expected a much nicer product and better service. I would value the resort worth $300/night or less.
Camila Frederico, General Manager vastasi 1.5.2024
Hello Scott,We sincerely apologize that your recent visit did not meet your, nor our, expectations. We appreciate your efforts in sharing this feedback with us. In our practice of continually evolving our service methods, we have shared your comments with our team. Ultimately, we thank you for the time you have taken in communicating your experience to us and for your business. We hope you have a wonderful day,

10/10 Loistava

Lamont

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I had a great experience Andrea was very helpful and accommodating. Service and stay was 10/10!!
Yöpyi 1 yön huhtikuussa 2024
Camila Frederico, General Manager vastasi 23.4.2024
Hi Lamont,Thank you very much for taking the time to share your recent experience with us!We are glad to hear that you enjoyed your stay and certainly appreciate you giving our associate, Andrea a shout-out.We hope that you will have the opportunity to visit our beautiful resort again in the near future.Thank you for your business and we look forward to your next visit!

10/10 Loistava

Amy

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Love the resort for a quick spa getaway but book early or you won’t get in!
Yöpyi 1 yön helmikuussa 2024
Camila Frederico, General Manager vastasi 18.4.2024
Hi Amy,Thank you very much for taking the time to share your experience with us! It thrills us to learn that you enjoyed your visit in the San Antonio Hill Country. We appreciate your business, and we hope to welcome you again sometime soon!

10/10 Loistava

Salvador

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä huhtikuussa 2024
Camila Frederico, General Manager vastasi 10.5.2024
Hello Salvador,Thank you so much for your time in sharing your review regarding your recent stay at our resort.We truly appreciate your feedback and look forward to the next time you are able to return.Thanks again!

10/10 Loistava

Shanna

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä maaliskuussa 2024
Camila Frederico, General Manager vastasi 10.5.2024
HI Shanna,We appreciate you taking the time to share your review with us; we truly appreciate it.Thank you for your business and we hope to welcome you back to our beautiful resort again sometime in the near future.Have a wonderful day,

6/10 OK

Michael, Austin

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
Yöpyi 1 yön huhtikuussa 2024

10/10 Loistava

Ever

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Top notch customer service all the way from my vehicle, the 7th floor was amazing
Yöpyi 1 yön huhtikuussa 2024
Camila Frederico, General Manager vastasi 8.4.2024
Hello!Thank you for sharing your comments regarding your visit to our resort.It thrills us to hear that you enjoyed your stay on SEVEN, and we hope that you will be back to visit again when you are back in the San Antonio hill country.Thanks again!

10/10 Loistava

Daniel

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful place Ava excellent staffs. No issues!
Yöpyi 3 yötä huhtikuussa 2024
Camila Frederico, General Manager vastasi 8.4.2024
Hi Daniel,Thank you very much for taking the time to share your experience with us! It thrills us to learn that you enjoyed your visit in the San Antonio Hill Country. We appreciate your business, and we hope to welcome you again sometime soon!

10/10 Loistava

Andrea

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Always so elegant and lovely we come back every year!
Yöpyi 1 yön huhtikuussa 2024
Camila Frederico, General Manager vastasi 8.4.2024
Hi Andrea,Thank you for taking the time to share your feedback regarding your recent visit to our resort.We truly appreciate your kind comments and hope that you continue to make La Cantera your home away from home. We look forward to welcoming you back again in the near future!Have a wonderful day,

2/10 Hirveä

Eduardo Sandoval

Yöpyi 3 yötä maaliskuussa 2024
Camila Frederico, General Manager vastasi 29.4.2024
Hello Eduardo,Thank you for sharing your review; we are very sorry that you did not have a great experience while visiting our resort. We sincerely apologize for any inconvenience you encountered during your stay, and hope that you will reconsider returning to provide us another opportunity to extend our very best.Have a wonderful day,

10/10 Loistava

Sergio Alejandro

Matkusti pienten lasten kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Un lugar perfecto para entretenimiento para mis hijos de 8 años, un lugar perfecto para mi esposa ya que esta "The shops at La Cantera" y un dia relajado de Golf.
Yöpyi 2 yötä maaliskuussa 2024
Camila Frederico, General Manager vastasi 2.4.2024
Hello Sergio!We are so glad to hear that you and your family enjoyed such a wonderful stay with us!Thank you for taking the time to share your comments and we look forward to your next visit.We appreciate your business!Have a wonderful day,

10/10 Loistava

emily

Yöpyi 4 yötä maaliskuussa 2024

10/10 Loistava

Jorge, Mexico

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Magnífico
Yöpyi 3 yötä joulukuussa 2023
Camila Frederico, General Manager vastasi 28.3.2024
Hello Jorge!We appreciate your comments regarding your stay at our resort and are glad to hear that you thought our resort was "Magnifico"!Thank you for your business and we look forward to welcoming you back when another opportunity arises.Have a wonderful day,

10/10 Loistava

daniel

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff was very kind. Golf course was in great shape. Restaurants left a lot to be desired as they were pretty lackluster.
Yöpyi 2 yötä maaliskuussa 2024
Camila Frederico, General Manager vastasi 26.3.2024
Hello Daniel,Thanks so much for taking the time out of your day to share your resort experience with us; we truly appreciate it!We are glad to hear that you enjoyed our golf course and appreciate you mentioning our staff in your review.Please accept our sincere apology for any inconvenience you encountered due to dining issues you encountered during your visit to our restaurants.We appreciate your business and hope to welcome you back again in the near future.

10/10 Loistava

Pedro

Yöpyi 3 yötä maaliskuussa 2024
Camila Frederico, General Manager vastasi 10.5.2024
Hello Pedro,Thank you for taking the time to share a review on your stay at our beautiful resort. We hope you will return to our resort when another opportunity arises in the future.Thanks again,

10/10 Loistava

David

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good
Yöpyi 4 yötä maaliskuussa 2024
Camila Frederico, General Manager vastasi 25.3.2024
Hi David,Thanks so much for sharing your experience with us. We appreciate your business and look forward to the next time you are able to visit.Have a wonderful day!

6/10 OK

Danielle

Matkusti pienten lasten kanssa
Hyvää: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
We were very disappointed with our stay. The gentleman at check in wasn’t very nice or welcoming. They didn’t ever come and clean our room. The nicest interaction we had was with the lady at the coffee bar. Hopefully they can work on their hospitality. It’s a shame that it’s expensive and they aren’t welcoming at all. The property is beautiful.
Yöpyi 2 yötä maaliskuussa 2024
Camila Frederico, General Manager vastasi 20.3.2024
Hello Danielle,Thank you for taking the time to share your comments regarding your stay with us. We are very sorry to hear that you had a disappointing experience and sincerely apologize for any inconvenience you encountered.We appreciate your business and hope that you will consider returning to our resort when another opportunity arises.Thanks again and we hope you have a wonderful day!

10/10 Loistava

Aaron

Yöpyi 2 yötä maaliskuussa 2024
Camila Frederico, General Manager vastasi 10.5.2024
Hi Aaron,Thanks very much for taking the time to share your review, we truly appreciate it!We look forward to welcoming you back again in the near future.

10/10 Loistava

Chason

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Stayed here for a weekend as a family of four. It was perfect! Shopping and dining were wonderfully located close to our stay. Plus, being right by Six Flags Fiesta Texas was helpful as both our kids couldn’t wait to ride some roller coasters. The resort was clean, staff was very friendly, and overall a great place.
Yöpyi 2 yötä maaliskuussa 2024
Camila Frederico, General Manager vastasi 19.3.2024
Hello Chason,Thank you very much for taking the time to share your experience with us.It thrills us to learn that you enjoyed your visit in the San Antonio Hill Country!Thank you for your business and we hope to welcome you again sometime soon.

10/10 Loistava

Zaccaria

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great
Camila Frederico, General Manager vastasi 19.3.2024
Thank you for your review, we appreciate you taking the time to share your experience with us!We hope you will return again when you have another opportunity and want to enjoy our resort.Have a wonderful day,

10/10 Loistava

Martina

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Loved the property, just be ready to tip the shuttle bus driver and the bellhops!
Yöpyi 4 yötä maaliskuussa 2024
Camila Frederico, General Manager vastasi 19.3.2024
Hello Martina,Thank you for taking the time to share your feedback regarding your stay!We appreciate your business and look forward to welcoming you back again soon!Have a wonderful day,

10/10 Loistava

MATTHEW

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Been visiting here for 20 years. Always great service. It’s time to update the restrooms and the pools need a little work but overall a great place to stay.
Yöpyi 3 yötä maaliskuussa 2024
Camila Frederico, General Manager vastasi 19.3.2024
Hello Matthew,Thank you for your review and taking the time to share your feedback with us!We have great news - we are planning to undergo a complete rooms renovation starting this June!We hope you will take the opportunity to return to La Cantera when another opportunity arises.Thanks again!

10/10 Loistava

Paula

Matkusti kumppanin kanssa
Consistently great. One of our favorite Staycation spots
Yöpyi 2 yötä maaliskuussa 2024
Camila Frederico, General Manager vastasi 19.3.2024
Hi Paula,We are so glad to hear that La Cantera is your favorite Staycation locations; we appreciate your business and look forward to your next visit!Have a wonderful day,

2/10 Hirveä

Stephen

Yöpyi 3 yötä maaliskuussa 2024

10/10 Loistava

Ryan

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä maaliskuussa 2024

10/10 Loistava

Christine

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
La Cantera is really great! Excellent staff! Food choices are amazing and the views are incredible! ☺️
Yöpyi 3 yötä maaliskuussa 2024
Camila Frederico, General Manager vastasi 28.3.2024
Hi Christine,We appreciate you taking the time to share your comments regarding your recent stay at our resort! We are thrilled to hear that you thoroughly enjoyed your visit, and we hope that you make La Cantera Resort your home away from home.Thank you for your business; we hope to see you again soon!

10/10 Loistava

Karla

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
love it
Yöpyi 1 yön maaliskuussa 2024
Camila Frederico, General Manager vastasi 4.3.2024
Hi Karla,Thanks so much for your review! We're so glad to hear that you enjoyed your stay with us.We appreciate your business and look forward to welcoming you back in the near future.Have a wonderful day,

6/10 OK

samuel

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Huonoa: Siisteys
The bathroom had mold in shower tub area, large broken tile next the toilet, no or not working bathroom fan leaving the steam to linger for a while until cleared. There was a small fridge but it was barely cold. The ice machine had no clear indiction where it was located so I had to wander around for awhile until located. For the overall price it was not worth it.
Yöpyi 1 yön helmikuussa 2024
Camila Frederico, General Manager vastasi 26.2.2024
Hello Samuel,We are very sorry to hear that your experience during your stay was not up to your expectations. Please accept our sincere apology for any inconvenience you encountered due to the issues with the bathroom and refrigerator in your room.It's never easy to when we do not live up to our guests' or our own expectations, but through communication we can ensure that these situations do not occur in the future.We appreciate you taking the time to share your experience and hope that you will consider returning to stay with us again in the future. We are happy to share good news - our rooms will undergo a full renovation beginning in June! Thanks again, and we hope you have a wonderful day.

8/10 Hyvä

Roman

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
👍
Yöpyi 1 yön helmikuussa 2024

10/10 Loistava

Bruce

Yöpyi 5 yötä helmikuussa 2024

10/10 Loistava

Rossana G.

Matkusti kumppanin kanssa
Manicured gardens, friendly staff
Yöpyi 4 yötä helmikuussa 2024
Camila Frederico, General Manager vastasi 21.2.2024
Hello Rosana,We appreciate you taking time to provide us with your feedback regarding your recent visit to our resort!Thank you for your business and we look forward to welcoming you back on your next stay.Have a wonderful day,

4/10 Huono

Angelica

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
Camila Frederico, General Manager vastasi 20.2.2024
Hello Angelica,Thank you for taking time to share your review with use. We are sorry to hear that you did not receive the excellent guest service that La Cantera is well-known for. We sincerely apologize for any inconvenience you encountered during your stay.We hope that you will reconsider returning to our beautiful resort when another opportunity arises.Thanks again!

10/10 Loistava

Maria

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful place
Yöpyi 1 yön helmikuussa 2024
Camila Frederico, General Manager vastasi 16.2.2024
Hello Marla,Thanks very much for taking the time to share your review; we certainly appreciate your comments!We look forward to welcoming you back whenever your travels bring you back to the San Antonio Hill Country.Have a wonderful day,

10/10 Loistava

Don

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä helmikuussa 2024

10/10 Loistava

Gonzalo

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä helmikuussa 2024

10/10 Loistava

Patricia

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great
Yöpyi 1 yön helmikuussa 2024

10/10 Loistava

Angelica

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024

10/10 Loistava

susan

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Staycation SA
We stayed at The Villas at La Cantera. Highly recommend—beautiful setting, nice room, great atmosphere, quiet. It was a staycation but felt like a true getaway.
Yöpyi 1 yön tammikuussa 2024
Camila Frederico, General Manager vastasi 30.1.2024
Hello Susan!Thanks so much for taking the time to share your comments regarding your visit to our beautiful resort!We are glad to hear that you enjoyed your stay and hope that you continue to make La Cantera your home away from home.Thank you for your business and we look forward to welcoming you back again soon!Have a wonderful day,

10/10 Loistava

Arthur

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
An outstanding property with world class service. Will come back again…
Yöpyi 1 yön tammikuussa 2024
Camila Frederico, General Manager vastasi 29.1.2024
Hi Arthur,We are glad to hear that you had an outstanding experience with us; thank you for taking the time to share your comments.We truly appreciate your feedback and your business; and certainly, look forward to your next visit!Have a wonderful day,

10/10 Loistava

Kimberly

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This is the only resort in San Antonio that I will stay in! Absolutely fantastic and so beautiful!!
Yöpyi 2 yötä tammikuussa 2024
Camila Frederico, General Manager vastasi 29.1.2024
Hello Kimberly,Thank you so much for your review and kind comments regarding our beautiful resort! We truly appreciate you taking the time to share with us.We appreciate your business and look forward to the next time you have the opportunity to return. Thank you for making La Cantera your home away from home!We hope you have a wonderful day,

10/10 Loistava

Tracie

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä tammikuussa 2024