This hotel was formerly a Royal Hospital and the structure reflects that. There are 4 cloisters in the hotel. The hotel is on the same plaza as the Cathedral, immediately adjacent. The public rooms are attractive and comfortable. Our individual room was somewhat small and plain - about what you get in a 3*. (And the building is so complicated that it took a couple of tries before we could reliably go between our room and the front desk.) Two restaurants - the "coffee shop" restaurant has good food but was quite noisy. The main dining is very attractive and comfortable but the food was mediocre and the service totally disorganized. Front desk staff friendly and helpful. It was tricky to find (google maps didn't quite get us there and we had to ask pedestrians), valet parking. Internet connection was good when it worked, but it kept dropping out. In any case, this is THE place to stay in Santiago de Compostella, and I would stay there again.