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Arvostelut: Novotel Ambassador Seoul Dongdaemun Hotels & Residences

5 out of 5
Novotel Ambassador Seoul Dongdaemun Hotels & Residences
238 Euljiro, Jung Gu, Seoul, KR

Arvostelut

9,0

Upea

Arvosana 10 - Loistava. 634 kautta 1011 arvostelua" "
Arvosana 8 - Hyvä. 246 kautta 1011 arvostelua" "
Arvosana 6 - OK. 90 kautta 1011 arvostelua" "
Arvosana 4 - Huono. 22 kautta 1011 arvostelua" "
Arvosana 2 - Hirveä. 19 kautta 1011 arvostelua" "

9,2/10

Siisteys

9,0/10

Henkilökunta ja palvelu

8,6/10

Palvelut/mukavuudet

9,0/10

Majoituspaikan kunto ja tilat

8,8/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Masami

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä toukokuussa 2024

10/10 Loistava

Ryouhei

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
とりあえず最高でした‼️
Yöpyi 3 yötä toukokuussa 2024

6/10 OK

Yuen Shan

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä toukokuussa 2024

8/10 Hyvä

Hana

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very nice area. Staff very friendly
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

Thatchaphon, Chicago

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Friendly staff
Yöpyi 3 yötä toukokuussa 2024
RES vastasi 24.5.2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 Loistava

MINAMI

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä toukokuussa 2024

10/10 Loistava

keitaro

Liikematkailija, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
よい
Yöpyi 2 yötä toukokuussa 2024
RES vastasi 20.5.2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 Loistava

RISA

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä toukokuussa 2024
RES vastasi 20.5.2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

8/10 Hyvä

Risa

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä toukokuussa 2024
RES vastasi 20.5.2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 Loistava

Xavier Christophe

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Superbe hôtel, je recommande fortement
Yöpyi 4 yötä toukokuussa 2024
RES vastasi 20.5.2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 Loistava

KIMIYO

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
ともだちと3人でレジデンスの方に泊まりました。 広い部屋にベッドが3台あり、冷蔵庫はもちろん、キッチンに洗濯機までありました。 湯船が無いのだけが残念ポイント。
Yöpyi 2 yötä toukokuussa 2024
RES vastasi 20.5.2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

6/10 OK

Kaori

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
綺麗ですが、朝食が変わり映えせず 3日間は辛かったです
Yöpyi 3 yötä toukokuussa 2024
RES vastasi 20.5.2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 Loistava

Sotome

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä toukokuussa 2024
RES vastasi 13.5.2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

8/10 Hyvä

Consuelo F, Pearland

Matkusti perheen kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Liked the amenities of having a mini kitchen, washer and dryer , room was big , bathroom was big , beds were comfortable . Front desk was helpful . What we did not appreciate was those staff standing by the door or entrance would not even offer to help with the luggage’s seeing us having a difficult time hauling thru the front entrance , we stayed at Park Hyatt Seoul and Grand Josun Busan and Hotel Intercontinental Gangnam and they see us struggling with our luggage’s , they meet us even outside and offer help to bring it in at the registration counter .
Yöpyi 6 yötä maaliskuussa 2024
RES vastasi 13.5.2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Regarding the issue you mentioned, we will share your precious comments with our related department and try to improve our service and system. If you visit again next time, we promise to provide you with better service. Looking forward to welcoming you back in the near future. Thank you.

10/10 Loistava

Janet

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
地方夠大，今次住三人床房，所以shpping 後好多空間放東西
Yöpyi 5 yötä toukokuussa 2024
RES vastasi 13.5.2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

8/10 Hyvä

KEN

Matkusti pienten lasten kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu ja palvelut/mukavuudet
悪かった点 冷蔵庫の効きがとても悪く冷えず、氷は有料だった。 ラウンジの使用が子供は出来ず使えなかったのは残念 またラウンジの詳しい説明もなかった。 ルームクリーニングはタオルとグラスの交換のみ、ベッドメイキングは整えるのみでした。 日本語の対応がほぼ出来ない。 立地も良く、部屋やインテリアも良く、ホテル内は色々な施設などあり楽しみたかったが、子供の制限やホテル内の説明不足でサービス不足で少し残念でした。
Yöpyi 3 yötä toukokuussa 2024
RES vastasi 10.5.2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Regarding the issue you mentioned, we will share your precious comments with our related department and try to improve our service and system. If you visit again next time, we promise to provide you with better service. Looking forward to welcoming you back in the near future. Thank you.

10/10 Loistava

Joyce

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Lovely hotel with spacious rooms in residence tower.
Yöpyi 5 yötä huhtikuussa 2024
RES vastasi 10.5.2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

8/10 Hyvä

Tina

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I had a pleasant stay and would book here again.
Yöpyi 10 yötä huhtikuussa 2024
RES vastasi 10.5.2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

8/10 Hyvä

YASUNOBU

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
総じて良いホテルです。 立地、部屋の広さや設備、ホテルの従業員も良い方だと思う。ただ部屋の掃除を何回もお願いしないとしてくれませんでした。 ベッドメイキングのボタンを押すのが遅いのかと思い次の日は12時押したが、また別途お願いしてやってもらいました。
Yöpyi 3 yötä toukokuussa 2024
RES vastasi 7.5.2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 Loistava

Joon Ho

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
One of the best hotel to stay at the heart of Seoul. Three subway stations are in 5 minutes walking distance! Good balance of business trip and family vacation with the assessable luxury lifestyle.
Yöpyi 3 yötä toukokuussa 2024
RES vastasi 7.5.2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 Loistava

Tan

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
La chambre pour 3 personnes était très spacieuse, avec une grande salle de bain également. Il est assez bien situé, près de la rivière Cheonggyecheon et d'Eulji-ro. Tout était super propre, avec tout l'équipement nécessaire et même plus car nous avions une machine à laver dans la chambre. Les gros bonus étaient la piscine intérieure et extérieure qui sont extra !
Yöpyi 3 yötä huhtikuussa 2024
RES vastasi 7.5.2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

6/10 OK

Tomoaki

Yöpyi 2 yötä toukokuussa 2024

8/10 Hyvä

Yohei

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä toukokuussa 2024
RES vastasi 7.5.2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 Loistava

TORU

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä toukokuussa 2024
RES vastasi 7.5.2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

8/10 Hyvä

KIFWA

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 3 yötä toukokuussa 2024
RES vastasi 7.5.2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 Loistava

Justin, Markham

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff were great, polite, and take initiative to help with my mother in law’s luggage. We had a clog in the shower and very quickly they send 3 staff including a translator to our room to fix it. My kids had a great time withthe pool and kids zone!
Yöpyi 7 yötä huhtikuussa 2024
RES vastasi 7.5.2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

8/10 Hyvä

ATSUKO

Hyvää: Siisteys
Yöpyi 2 yötä toukokuussa 2024
RES vastasi 7.5.2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

8/10 Hyvä

Yasuki

Yöpyi 3 yötä huhtikuussa 2024
RES vastasi 24.5.2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

8/10 Hyvä

HIROMITSU

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
快適で素晴らしかったです。
Yöpyi 3 yötä huhtikuussa 2024
RES vastasi 7.5.2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 Loistava

Megan

Yöpyi 7 yötä huhtikuussa 2024
RES vastasi 24.5.2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 Loistava

Maoko

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The area is very convenient to access every sight seeing spots in Seoul. Even to Hongik Univ, it only takes 30mins. The area itself is very safe and never sleep spot. Good for beginners to expert of Seoul travelers.
Yöpyi 2 yötä huhtikuussa 2024
RES vastasi 2.5.2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 Loistava

Lida

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Nice hotel, good location
Yöpyi 3 yötä huhtikuussa 2024
RES vastasi 2.5.2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 Loistava

KASUMI

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
東大門はもちろん、ウルチロ周辺も徒歩圏内で、散歩がてら、明洞までもあるけます。 周辺にお店も沢山あり駅近で、ホテルも綺麗でとても良かった。
Yöpyi 2 yötä huhtikuussa 2024
RES vastasi 29.4.2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 Loistava

Trang

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Central location to all areas by subway. Free hotel shuttle services to main tourist areas. Hotel is in shopping area.
Yöpyi 15 yötä huhtikuussa 2024
RES vastasi 29.4.2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

8/10 Hyvä

YURI

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
連泊でしたが清掃もあり、水も補充してありました。 キッチンが付いてたので、洗面所が２箇所あり便利でした。 シャワーの水圧も問題ありません。
Yöpyi 2 yötä huhtikuussa 2024
RES vastasi 26.4.2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 Loistava

Nathalie

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
amazing stay!
Yöpyi 8 yötä huhtikuussa 2024
RES vastasi 26.4.2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

8/10 Hyvä

SAYAKA

Matkusti ryhmän kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
トリプルベッドに宿泊しましたが、お部屋も洗面部分も広々していて、3人でもストレスフルでのんびり出来ました。 キッチンもレンジも洗濯機もあります。 お皿一式、フライパン、洗剤などもありました。 ただ、初日からボディーソープの中身が空で、翌日掃除が入ったら補充してくれるかな？と思ってましたが、してくれてなかったのと、2日目の朝、スリッパをきれいに揃えて外出したのに、戻って来たらスリッパがなくなっていて新しいのもなかったため、さすがにフロントに言って、スリッパとボディーソープを持って来てもらいました。 気になった点はそれくらいで、同行者とも、またココに泊まりたいと話してました。 東大門からも近いですし、仁川からのリムジンバスはすぐ近くに停車するので、立地も良いです。
Yöpyi 2 yötä huhtikuussa 2024
RES vastasi 24.4.2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 Loistava

Deva

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I stayed here for four nights and very much enjoyed it. The hotel was very clean so was our room. The amenities were great! The gym was very well maintained and had all the essential equipment you would need. It’s a very short walk to gwangjang market (5 minutes) and it’s central to the main busses and train stations you would need for going to different parts of the city. I would recommend this hotel to anyone considering staying in Seoul!
Yöpyi 4 yötä huhtikuussa 2024
RES vastasi 22.4.2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 Loistava

HITOSHI

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
スタッフの方々が親切で、部屋もキレイで快適でした！
Yöpyi 2 yötä huhtikuussa 2024
RES vastasi 22.4.2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

6/10 OK

Andrew

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Shower knob fell off and could not take shower for two days but it was fixed for use next day. great location for eatery and transportation.
Yöpyi 2 yötä huhtikuussa 2024
RES vastasi 22.4.2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 Loistava

KI HO

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The aircond could be better if we could adjust it.
Yöpyi 9 yötä huhtikuussa 2024
RES vastasi 22.4.2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 Loistava

Jung Hun

Matkusti ryhmän kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great hotel and great location!
Yöpyi 4 yötä huhtikuussa 2024
RES vastasi 17.4.2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 Loistava

WING MAN AGNES

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Studio room is modern n well furnished.
Yöpyi 3 yötä huhtikuussa 2024
RES vastasi 15.4.2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

8/10 Hyvä

Gregg, Seattle

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hip hotel in happening part of town. The 20th floor reception area with bar and view of swimming pool was stunning. Rooms were comfortable and clean but quite small. Minor quibbles- tv came on every time you entered the room, concierge was helpless when I asked for dining recommendations, food was good but pricey compared to room charge. Overall good value though
Yöpyi 4 yötä huhtikuussa 2024
RES vastasi 15.4.2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

8/10 Hyvä

Kristina

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Das Hotel ist in sehr guten Zustand! Modern und sauber. Gute Erreichbarkeit zu 2 Metro Linien. DDP Zentrum ca. 5-10 min. zu fuß entfernt
Yöpyi 2 yötä maaliskuussa 2024
RES vastasi 15.4.2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

4/10 Huono

Kanas, London

Matkusti perheen kanssa
Huonoa: Henkilökunta ja palvelu
The hotel, though conveniently situated within a 10-minute walk from the major shopping malls in Dongdaemun, appeared to prioritize capacity over quality service. It merely offering the bare minimum for tourists and the staffs are less helpful than other hotels we stayed before (e.g. Marriott and RYSE Autograph Collection). This left much to be desired in terms of the overall guest experience. we stayed at the residence for a week, booked 2 rooms for 3 people, and not one day we were not disappointed. Unlikely to return and not recommend.
Yöpyi 7 yötä huhtikuussa 2024
RES vastasi 12.4.2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Regarding the service quality you mentioned, we will share your precious comments with our related department and try to improve our service and system. If you visit again next time, we promise to provide you with better service. Looking forward to welcoming you back in the near future. Thank you.

10/10 Loistava

Lok Siu Lucille

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Room is spacious!
Yöpyi 3 yötä huhtikuussa 2024
RES vastasi 12.4.2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

10/10 Loistava

DAISUKE

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
綺麗な施設でとても満足でした。
Yöpyi 2 yötä huhtikuussa 2024
RES vastasi 12.4.2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

8/10 Hyvä

Kozue

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä huhtikuussa 2024
RES vastasi 12.4.2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.

8/10 Hyvä

TOMOKO

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
とても清潔で、広さも十分。 何を言えば浴槽が無いくらいですが、垢すりで入って来ちゃえば問題無しです。 また利用したいホテルでした。
Yöpyi 2 yötä huhtikuussa 2024
RES vastasi 12.4.2024
Dear Valued guest, thank you very much for taking your precious time to visit Novotel Ambassador Seoul Dongdaemun Hotel & Residence and leaving valuable comments. Your appreciated compliments are a driving force for all of our staffs to enjoy their work. We look forward to seeing you again with improved facilities and services. I hope you have a good day today. Thank you.