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Arvostelut: Best Western Plus Sheffield Mosborough Hall Hotel

3 out of 5
Best Western Plus Sheffield Mosborough Hall Hotel
High Street, Mosborough, Sheffield, England

Arvostelut

8,2

Erittäin hyvä

Arvosana 10 - Loistava. 243 kautta 578 arvostelua" "
Arvosana 8 - Hyvä. 210 kautta 578 arvostelua" "
Arvosana 6 - OK. 71 kautta 578 arvostelua" "
Arvosana 4 - Huono. 40 kautta 578 arvostelua" "
Arvosana 2 - Hirveä. 14 kautta 578 arvostelua" "

8,6/10

Siisteys

8,8/10

Henkilökunta ja palvelu

8,0/10

Palvelut/mukavuudet

8,2/10

Majoituspaikan kunto ja tilat

8,0/10

Ympäristöystävällisyys

Arvostelut

4/10 Huono

Cornelius

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
The staff were very polite, friendly and helpful and my other comments are not criticisms of the staff in any way. The building is old, tired and desperately needs renovating and cleaning. The rooms are very tired, the bathrooms are not good at all with mould around the bathtub. Carpets and hallway carpets need replacing. The exhaust fan in the bathroom did not work meaning the very small bathroom became a sauna as soon as the shower was turned on. There is no daily maid service unless requested. The restaurant food was not appetizing and overpriced for what was served. Parking is good.
Yöpyi 4 yötä toukokuussa 2024

2/10 Hirveä

Miranda

Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä toukokuussa 2024

2/10 Hirveä

Richard

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Avoid! Noisy, broken windows, heating broken so won’t turn down in the room. Absolutely horrific!
Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

Sarah

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Lovely 2 night b & b stay and the sun shone. Staff friendly and attentive and a great breakfast! Thanks guys
Yöpyi 2 yötä huhtikuussa 2024
Reception Team vastasi 13.5.2024
Thankyou for your lovely feedback we do hope to welcome you again in the future.

10/10 Loistava

DEVON

Yöpyi 1 yön toukokuussa 2024

8/10 Hyvä

Stewart, Hinderwell

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful settings
Yöpyi 1 yön maaliskuussa 2024
Reception Team vastasi 22.4.2024
Thank you for your lovely comments, we do hope to see you again in the near future.

8/10 Hyvä

ian

Yöpyi 1 yön helmikuussa 2024
Reception Team vastasi 3.3.2024
Thank you for taking the time to complete our feedback form. it was nice hear you enjoyed your time with us,, we do hope to see you again in the future.

10/10 Loistava

Valerie

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Excellent stay
Another excellent stay, staff very friendly, cooked breakfast tasty and lovely and hot
Yöpyi 1 yön helmikuussa 2024
Gillian vastasi 27.2.2024
Thank you for your feed back. It was lovely to see you again and look forward to your next visit.

6/10 OK

Kieran

Yöpyi 3 yötä helmikuussa 2024
Reception Team vastasi 27.2.2024
Thank you for taking the time to complete our feed back form. We do hope to see you again in the future.

8/10 Hyvä

stewart

Yöpyi 1 yön helmikuussa 2024
Reception Team vastasi 27.2.2024
Thank you for your feed back it was nice to hear you enjoyed your stay with us. We look forward to seeing you again in the future.

10/10 Loistava

Tim

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great value for money finding this hotel mid week at a quiet time.
Yöpyi 1 yön helmikuussa 2024
Reception Team vastasi 16.2.2024
So glad to hear you enjoyed your stay with us. We do hope to see you again sometime in the future.

8/10 Hyvä

Phillip

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Lovelly old hotel that could do with some investment. Very friendly staff and excellent restaurant/bar food.
Yöpyi 2 yötä helmikuussa 2024
Reception Team vastasi 16.2.2024
Thank you for your lovely comments regarding the food and of course our staff. we are happy to hear you enjoyed your time with us, and look forward to seeing you again in the future.

10/10 Loistava

Valerie

Yöpyi 1 yön helmikuussa 2024
Reception Team vastasi 14.2.2024
Thank you for your feed back - we are happy to hear you enjoyed your time with us. we look forward to seeing you again in the future.

8/10 Hyvä

MICHAEL

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Nice hotel.
Friendly staff. Nice location. Breakfast was faultless. Large car park 06:30 breakfast. Lovely hotel, needs a bit of TLC but would definitely stay again.
Yöpyi 1 yön tammikuussa 2024
Reception Team vastasi 2.2.2024
Thank you for your lovely feed back. we are pleased you enjoyed your time with us , and had a great breakfast I will pass this on to the chef and his team.We do hope to see you again soon.

10/10 Loistava

Dawn

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Enjoyable and comfortable stay
The staff were very friendly and helpful. The hotel has a WhatApp number for you to contact them if you need anything. We contacted them and they were at our room within 5 minutes to provide what we needed. Lovely hot bath. Comfortable beds and spacious room. Good choice for breakfast, both continental and cooked. Staff courteous and couldnt do enough for us. Altogether a very enjoyable stay.
Yöpyi 1 yön tammikuussa 2024
Reception Team vastasi 2.2.2024
Thank you for your great feed back, it is so nice to know you had a good stay with us and that our staff were very helpful. we do hope to see you again sometime in the future.

10/10 Loistava

Giles

Yöpyi 1 yön tammikuussa 2024
Reception Team vastasi 2.2.2024
Thank you for your feed back. We are pleased you enjoyed your time with us and look forward to seeing you again in the future.

4/10 Huono

Edward

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä tammikuussa 2024
Reception Team vastasi 2.2.2024
Thank you for taking the time to complete our feed back form. We are sorry to hear that not everything was up to standard during your stay with us.

10/10 Loistava

warren

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
Reception Team vastasi 2.2.2024
Thank you for your lovely feed back, we are pleased to hear you enjoyed your stay with us. We do hope to see you again in the future.

10/10 Loistava

Valerie

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön joulukuussa 2023
Reception Team vastasi 2.2.2024
Thank you for your lovely feed back, we are pleased to hear you enjoyed your stay with us. We do hope to see you again in the future.

10/10 Loistava

Den

Yöpyi 1 yön joulukuussa 2023
Reception Team vastasi 2.2.2024
Thank you for your lovely feed back, we are pleased to hear you enjoyed your stay with us. We do hope to see you again in the future.

8/10 Hyvä

Angela

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff were very friendly, food was lovely, veey good value for money
Yöpyi 1 yön joulukuussa 2023
Reception Team vastasi 2.2.2024
Thank you for your feed back, we are pleased to know that you enjoyed your time here. we do hope to see you again in the future.

6/10 OK

Brenda

Hyvää: Henkilökunta ja palvelu
Uninspiring
Hotel rooms tired and need of an up date. We were in the basement. Room not clean and cups disgusting. Dining room uninspiring as was the food. However in all my years staying in a hotel, we have never had a Christmas gift from a hotel. What a lovely touch, well done
Yöpyi 1 yön joulukuussa 2023
Reception Team vastasi 5.2.2024
We are pleased to hear that you liked your Christmas gift. but we are disappointed to hear that your stay did not meet your expectations. Please accept our apologies for this and we hope it didn't spoil your Christmas.

10/10 Loistava

john

Matkusti lemmikkien kanssa, Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great staff, good food
Yöpyi 1 yön joulukuussa 2023
Reception Team vastasi 2.2.2024
Thank you for your lovely feed back, we are pleased to hear you enjoyed your stay with us. We do hope to see you again in the future.

4/10 Huono

christopher

Matkusti perheen kanssa
Hyvää: Majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu ja huoneen mukavuus
Yöpyi 3 yötä joulukuussa 2023
Reception Team vastasi 2.2.2024
Thank you for your feed back, it is nice to here you had a good stay. we do hope to see you again in the future.

10/10 Loistava

Robert

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön joulukuussa 2023
Reception Team vastasi 2.2.2024
Thank you for your feed back, we are pleased you enjoyed your stay with us, and look forward to meeting you again sometime in the future.

10/10 Loistava

Dan

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön joulukuussa 2023

4/10 Huono

Paul

My stay was very unsatisfactory due to the level of noise…doors banging in the corridor due to door closer needing adjustment…Dog barking outside the room in the corridor at night and early morning
Yöpyi 1 yön marraskuussa 2023
Reception Team vastasi 14.2.2024
Thank you for taking the time to complete our feed back form, we are sorry to hear that your sleep was disturbed by banging doors, I have passed this information on to the maintenance team to check out the door closers.

8/10 Hyvä

Iain, Ipswich

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Sheffield Mosborough Hall was convenient for a short trip to Sheffield… easy 20 minute drive into the city centre. The hotel staff were friendly. Evening bar food was nice and there was a good choice for breakfast. Our double room was comfortable and clean although the bathroom and room decor were probably due for a refresh. Plenty of safe parking. Recommend for a short stay.
Yöpyi 1 yön marraskuussa 2023

10/10 Loistava

John

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön marraskuussa 2023

8/10 Hyvä

dennis

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The hotel looks great from the outside the room needs a bit of updating the bed really too soft and lumpy . But tge food was excellent both the evening meal and breakfast abd the staff were great and professional.
Yöpyi 1 yön marraskuussa 2023
Reception Team vastasi 7.11.2023
Thank your for your feed back, good too know you enjoyed your time with us. I will pass on your comments to the chef. we look forward to seeing you again in the near future.

8/10 Hyvä

Stuart

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Decent hotel. Lovely staff
We stayed overnight to attend a wedding. Check in was quick and friendly. No sign of the free bottle of wine promised as 'silver' members through Hotels.com but hey ho. Room was fine and clean, bathroom could do with a bit of TLC. Bin lid falls off when raised slightly and grouting needs some work. Stair carpet patched with tape, just looks like it needs a few quid spending to bring it up to scratch Saying that, main bar area is clean and modern.Bar and venue staff were lovely as was breakfast service. Overall, a 4/5. Very few complaints but at over £100 a night (booked a year in advance wth no cancellation option) I think they are relying on there being no local alternatives.
Yöpyi 1 yön lokakuussa 2023
Reception Team vastasi 28.10.2023
Thank you for taking the time to complete our feed back form. We are pleased that overall you enjoyed your stay with us.

10/10 Loistava

Robert

Yöpyi 1 yön lokakuussa 2023
Reception Team vastasi 1.11.2023
Thank you for your lovely revue, we are happy to hear you enjoyed your time with us, and look forward to seeing you again in the future.

10/10 Loistava

Catherine

Yöpyi 1 yön lokakuussa 2023
Reception Team vastasi 28.10.2023
We appreciate you taking the time to complete our feed back form. We are happy to hear you enjoyed your time with us and look forward to seeing you again in the future.

6/10 OK

Tarkistettu asiakas

Liikematkailija
Hyvää: Henkilökunta ja palvelu ja huoneen mukavuus
Tired.
The rooms are dated, I was in a big room and although my room was pre booked it had not been aired, or the heating put on, there was definitely a chill in the room. I did feedback to the reception that the menu choices are not great for someone who is trying to select healthy, I collected a supermarket salad for the second night as the choices were so limited the first night.
Yöpyi 2 yötä syyskuussa 2023
Reception Team vastasi 9.10.2023
Thank you for your feed back sorry to hear not all was well with your stay. I have mentioned to housekeeping that maybe its time to put the heaters on low in all rooms now that the temperature is falling, and have passed the comments to chef regarding the heathy menu options.We do hope to see you again in the future.

8/10 Hyvä

Mark

Hyvää: Siisteys ja henkilökunta ja palvelu
.
Yöpyi 1 yön syyskuussa 2023
Reception Team vastasi 2.10.2023
We are happy to hear you enjoyed your stay with us. we do hope to see you again in the near future.

10/10 Loistava

David

Yöpyi 2 yötä syyskuussa 2023
Reception Team vastasi 2.10.2023
We are pleased to hear that you enjoyed your time with us, and look forward to seeing you again in the future.

8/10 Hyvä

ron

ok hotel, didnt get everything though
hotel was ok, rooms could do with decoration though, it was a bit tired. Disapointed as was supposed to have vip upgrade, there was no upgrade or bottle of wine so i could have booked chea[er
Yöpyi 1 yön syyskuussa 2023
Reception Team vastasi 2.10.2023
Thank you for your feed back I am sorry to hear that there were no upgrades available when you arrived and that you were not offered your free wine. I will speak to all the reception staff and make sure everyone is aware of the Expedia special deal.We are in the process of decorating the rooms which we hope will rectify the tired look, we do hope you will give us a second chance sometime in the future.

6/10 OK

H J

Liikematkailija
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 1 yön syyskuussa 2023
Reception Team vastasi 2.10.2023
Thank you for taking the time to complete our feed back we do hope to see you again in the future.

8/10 Hyvä

Emilie

Liikematkailija
Hyvää: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön elokuussa 2023
Reception Team vastasi 12.9.2023
Thank you for your feed back, we are pleased to hear you enjoyed your time with us and hope to see you again in the near future.

8/10 Hyvä

A

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön syyskuussa 2023
Reception Team vastasi 11.9.2023
Thank you for your feed back, we are pleased you enjoyed your time with us, and hope to see you again in the future

6/10 OK

Stephen

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Tired and run down
Tired and run down. Fully focussed only on weddings and not overly bothered about the hotel anymore. They state they have electric vehicle “fast charging” (would only be a 7kw charger at best), however the 1 “fast charger” that is in place has been out of order for well over a year! There is currently just a 3 pin plug available. This place has not been refurbished in well over 10 years and is dated. Breakfast is woeful, you will be much better to walk down to the local cafe on the high street
Yöpyi 3 yötä elokuussa 2023
Reception Team vastasi 28.8.2023
Thank you for taking time to complete our feed back form, we are sorry to hear that not everything was to your satisfaction during your stay. We are slowly trying to refurb the hotel, however this does take time. We do hope that you will return to the hotel in the future.

8/10 Hyvä

David

Hyvää: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Good weekend in Sheffield.
We wasn't too keen on first sight. However, the staff were so good and efficient that we really enjoyed our stay.
Yöpyi 2 yötä elokuussa 2023
Reception Team vastasi 28.8.2023
Thank you for your lovely feed back, I will [ass this on to our staff. We do hope to see you again in the future.

6/10 OK

Andy

Yöpyi 1 yön heinäkuussa 2023
Reception Team vastasi 4.8.2023
Thank you for taking the time to complete our feed back form.

10/10 Loistava

Pamela

Yöpyi 1 yön heinäkuussa 2023
Reception Team vastasi 1.8.2023
Thank you for your lovely feed back, we are pleased that you enjoyed your time with us. We do hope to welcome you back in the near future.

4/10 Huono

Ash

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 1 yön heinäkuussa 2023
Reception Team vastasi 22.7.2023
Thank you for completing the feed back form. we are sorry to hear not all was up to standard for your stay.

8/10 Hyvä

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä heinäkuussa 2023
Reception Team vastasi 22.7.2023
We are pleased to hear you enjoyed your time with us and look forward to welcoming you back in the future.

8/10 Hyvä

Andrew

Yöpyi 1 yön heinäkuussa 2023
Reception Team vastasi 22.7.2023
We are pleased to hear you enjoyed your stay with us and look forward to seeing you again in the near future.

2/10 Hirveä

Robert

Yöpyi 1 yön heinäkuussa 2023
Reception Team vastasi 15.7.2023
Thank you for completing the feed back form. We are sorry to hear you did not enjoy your stay with us.

10/10 Loistava

Yvonne

Matkusti perheen kanssa
Lovely property, friendly staff. Overall a pleasant stay with clean and comfortable accommodation.
Yöpyi 1 yön heinäkuussa 2023
Reception Team vastasi 22.7.2023
Thank you for your lovely comments, we are pleased you enjoyed your stay with us and look forward to welcoming you back in the future.

8/10 Hyvä

Chris

Yöpyi 3 yötä heinäkuussa 2023
Reception Team vastasi 7.7.2023
Thank you for your review, we are pleased you enjoyed your time with us, and look forward to seeing you again in the future.