Majoituspaikan julkisivu

Arvostelut: NH Siena

4 out of 5
NH Siena
Piazza La Lizza 1, Siena, SI

Arvostelut

8,2

Erittäin hyvä

Arvosana 10 - Loistava. 390 kautta 1003 arvostelua" "
Arvosana 8 - Hyvä. 386 kautta 1003 arvostelua" "
Arvosana 6 - OK. 144 kautta 1003 arvostelua" "
Arvosana 4 - Huono. 51 kautta 1003 arvostelua" "
Arvosana 2 - Hirveä. 32 kautta 1003 arvostelua" "

8,4/10

Siisteys

8,2/10

Henkilökunta ja palvelu

7,6/10

Palvelut/mukavuudet

8,2/10

Majoituspaikan kunto ja tilat

7,6/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Emilia

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön heinäkuussa 2021

10/10 Loistava

Juha

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön maaliskuussa 2019

6/10 OK

Tarkistettu asiakas

Huonoa: Huoneen mukavuus
Hyvä sijainti, nuiva palvelu
Hotelli on hyvällä paikalla vanhan kaupungin tuntumassa, helppo mennä myös autolla. Aamupala oli myös hyvä. Palvelussa sen sijaan olisi toivomisen varaaa. Huoneessa ei ollut ensimmäistäkään kuppia tai edes muovimukia ja meille kerrottiin että ne ovat loppu koko hotellista. Tässä hotellissa hinta-laatusuhde ei ollut kohdallaan ainakaan meidän huoneen osalta.
Yöpyi 2 yötä kesäkuussa 2018

4/10 Huono

Keijo

Huonoa: Majoituspaikan kunto ja tilat ja huoneen mukavuus
Ei ihan ollut odotuksia vastaava NH hotels ketjun hotelli. Pahinta oli, kun sateella (tuona viikonloppuna satoi tosi paljon Sienassa) vesi valui katosta lattialle. Olin majoitettuna ylimpään kerrokseen.

8/10 Hyvä

Matkustaja, Finland

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
The hotel was perfectly located, just a short walk to all major attractions in Siena. Of course this has a drawback, you could hear the traffic noise (especially in the early morning) indoors. The hotel personnel was very friendly, breakfast buffet was excellent. Rooms were nice and clean. The hotel has no parking facilities but it was possible to use a garage nearby with reasonable price.

10/10 Loistava

YOLANDA

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä toukokuussa 2024

4/10 Huono

Deanna, Fairfax

Matkusti ryhmän kanssa
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Terrible. Didn’t have bed rule I booked. Ants. No air con. Exterior room and insanely loud with partners all night at the bed depot directly in front of the hotel. Absolutely shocking how disappointing this hotel was.
Yöpyi 1 yön toukokuussa 2024

2/10 Hirveä

erik fernando

Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Solo la ubicación, pero no me volveria a quedar en este hotel
Yöpyi 1 yön toukokuussa 2024

4/10 Huono

Luca, Bologna

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
In few words, this is not a 4 star hotel. 3 at best and not the best one. Cleanliness lacking, no air conditioning (30C / 86F in the evening in the room), rusted faucets, in room telephone not working, when working nobody answering at desk, only one person at desk very busy, very few electrical outlet (for cell phones) and not conveniently located, ...
Yöpyi 3 yötä toukokuussa 2024

10/10 Loistava

Rey, Caguas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent location
Yöpyi 4 yötä toukokuussa 2024
Margherita Sanò Hotel Manager vastasi 12.5.2024
Kind Guest,thank you very much for the review and sharing your experience. We are most pleased to know that you have much enjoyed your stay and we have been able to assist you at best.We will be looking forward to welcoming you once again in Siena.With regards,Margherita SanòGeneral Manager

2/10 Hirveä

Dennis and Laura

Matkusti perheen kanssa
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
It was filthy. The property was impressive when we first entered the main foyer and the staff was friendly. However, once we hit the elevator button, conditions were horrible. Holes in the ceilings, and a cigarette smoke smell in the hallway, and our room made our skin crawl. It was beyond filthy and it looked like someone had a major 'fluid problem' that ended up on the floor and walls. Our bathroom smelled profusely of urine. I didn't dare take a shower...
Yöpyi 1 yön maaliskuussa 2024
Margherita Sanò Hotel Manager vastasi 17.4.2024
Dear Dennis and Laura,thank you for dedicating your time for the review.We appreciate your kind words for the service provided by the staff.Please be assured that your comments have met our best attention for our improvement.We are very sorry to know that your stay did not completely meet your expectations. Certainly we will continue to approach with most attention all possible improvements and the comments are always of value. We hope you may allow us a future opportunity to assure you an ever most pleasant stay in Siena.With regards,

10/10 Loistava

Manal

Yöpyi 3 yötä maaliskuussa 2024
Margherita Sanò General Manager vastasi 17.4.2024
Kind Guest,thank you very much for the review and sharing your experience. We are most pleased to know that you have much enjoyed your stay and we have been able to assist you at best.We will be looking forward to welcoming you once again in Siena.With regards,

4/10 Huono

Gary

Yöpyi 1 yön maaliskuussa 2024
Margherita Sanò Hotel Manager vastasi 18.4.2024
Dear Gary,we are very sorry to know that your stay did not completely meet your expectations. Certainly we will continue to approach with most attention all possible improvements and the comments are always of value. We hope you may allow us a future opportunity to assure you an ever most pleasant stay in Siena.With regards

8/10 Hyvä

Trond

Liikematkailija
Hyvää: Siisteys ja henkilökunta ja palvelu
Sentralt hotell i Siena
Sentralt hotell i Siena, vil mann oppleve typisk italiensk hotell bestiller mann ikke her men et helt fint hotell med alle typiske hotell fasiliteter og slik et sånt hotell skal være!
Yöpyi 1 yön helmikuussa 2024
Margherita Sanò General Manager vastasi 2.3.2024
Kind Guest,thank you very much for the review and sharing your experience. We are most pleased to know that you have much enjoyed your stay and we have been able to assist you at best.We will be looking forward to welcoming you once again in Siena.With regards,

2/10 Hirveä

Yerassyl

Matkusti ryhmän kanssa
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Dirty room
Yöpyi 1 yön helmikuussa 2024
NH SIENA Margherita Sanò General Manager vastasi 2.3.2024
Dear Guest, Thank you for taking the time to give us a feedback of your stay.Please accept my apologies that your overall experience did not living up to your expectations. I regret that we were unable to meet our high standards during your recent stay.Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Best regards,

10/10 Loistava

MARCIO

Yöpyi 1 yön helmikuussa 2024
Margherita Sanò General Manager vastasi 2.3.2024
Kind Guest,thank you very much for the review and sharing your experience. We are most pleased to know that you have much enjoyed your stay and we have been able to assist you at best.We will be looking forward to welcoming you once again in Siena.With regards,

6/10 OK

Jan

Matkusti kumppanin kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
Terrible experiencia si llegas con auto, tienen servicio de estacionamiento pero no te lo ofrecen los recepcionistas y no entiendo porqué, hay un circo de autos afuera ya que los encargados de estacionar no son ni amables, ni organizados. Hay lámparas en la habitación envueltas en cinta de lo viejas que son.
Yöpyi 1 yön helmikuussa 2024
Margherita Sanò Hotel Manager vastasi 2.3.2024
Dear Guest,we are very sorry to know that your stay did not completely meet your expectations and would like to apologize for the inconvenience reported. Certainly we will continue to approach with most attention all possible improvements and the comments are always of value. We hope you may allow us a future opportunity to assure you an ever most pleasant stay in Siena.With regards,

10/10 Loistava

NOEMI

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön joulukuussa 2023
Margherita Sanò Hotel Manager vastasi 2.3.2024
Gentile Ospite,ringraziamo per aver dedicato il suo tempo a condividere la recente esperienza di soggiorno.Siamo molto lieti di sapere che il soggiorno è stato dei più piacevoli e che ha apprezzato la nostra ospitalità.Ci auguriamo di annoverarla tra i nostri ospiti in futuro.Cordialmente,

10/10 Loistava

AndreA

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
NH SIENA Margherita Sanò General Manager vastasi 31.3.2024
Kind Guest,thank you truly for your kind words and taking the time to share your experience.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,

8/10 Hyvä

ubirajaral

Yöpyi 3 yötä tammikuussa 2024
Margherita Sanò General Manager vastasi 5.2.2024
Kind Guest,thank you very much for the review and sharing your experience. We are most pleased to know that you have much enjoyed your stay and we have been able to assist you at best.We will be looking forward to welcoming you once again in Siena.With regards,

10/10 Loistava

cristiano

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 5 yötä tammikuussa 2024
Margherita Sanò Hotel Manager vastasi 5.2.2024
Gentile Ospite,ringraziamo per aver dedicato il suo tempo a condividere la recente esperienza di soggiorno.Siamo molto lieti di sapere che il soggiorno è stato dei più piacevoli e che ha apprezzato la nostra ospitalità.Ci auguriamo di annoverarla tra i nostri ospiti in futuro.Cordialmente,

8/10 Hyvä

Daniel

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 1 yön tammikuussa 2024
Margherita Sanò Hotel Manager vastasi 20.1.2024
Kind Guest,thank you very much for the review and sharing your experience. We are most pleased to know that you have much enjoyed your stay and we have been able to assist you at best. We will be looking forward to welcoming you once again in Siena.With regards,

8/10 Hyvä

Alberto

Margherita Sanò Hotel Manager vastasi 20.1.2024
Gentile Ospite,Ringraziamo per aver dedicato il suo tempo a condividere la sua esperienza, lieti di sapere che ha molto apprezzato il soggiorno e l'attento servizio riservato ai nostri ospiti. Ci auguriamo di darle nuovamente il benvenuto a Siena in occasione di una futura visita.

6/10 OK

Giorgia

Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä joulukuussa 2023
Margherita Sanò Hotel Manager vastasi 5.2.2024
Gentile Ospite,Ringraziamo per aver dedicato il suo tempo a condividere la sua esperienzaCi auguriamo di darle nuovamente il benvenuto a Siena in occasione di una futura visita.Cordiali saluti,Margherita SanòHotel Manager

10/10 Loistava

Gian Luca

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä joulukuussa 2023
Margherita Sanò Hotel Manager vastasi 11.1.2024
Gentile Gian Luca,Ringraziamo per aver dedicato il suo tempo a condividere la sua esperienza, lieti di sapere che ha molto apprezzato il soggiorno e l'attento servizio riservato ai nostri ospiti.Ci auguriamo di darle nuovamente il benvenuto a Siena in occasione di una futura visita.Cordiali saluti,

4/10 Huono

Tarkistettu asiakas

Huonoa: Siisteys ja majoituspaikan kunto ja tilat
non consiglio
Una struttura non recente, con camere evidentemente mai rammodernate e forniture usurate. Questo vale per qualsiasi cosa: dal comodino alla doccia. In particolare il bagno con la porta della doccia sporca e arrugginita che nemmeno si chiudeva, così come il piano del lavandino pieno di macchie di umidità. La posizione non é male, in 10 min a piedi si arriva in duomo. Il letto invece grande e comodo. La colazione scadente: diversi piatti pasticciati, quasi tutti senza etichetta e allergeni. In dettaglio poca frutta. Non é mancato di trovare capelli sulle salviette. Non consiglio di pernottare qui
Yöpyi 2 yötä joulukuussa 2023
Margherita Sanò Hotel Manager vastasi 11.1.2024
Gentile Ospite,la ringraziamo per la sua dettagliata recensione. Siamo dispiaciuti per i disagi riscontrati e prenderemo seriamente in considerazione i suoi suggerimenti per garantire in futuro un'esperienza più soddisfacente. Per quanto concerne la colazione, è disposizione di tutti gli ospiti la lista degli allergeni da poter consultare, ci spiace che non ne abbia fatto richiesta al personale in sala.Ci auguriamo di darle nuovamente il benvenuto a Siena.Cordiali saluti,

2/10 Hirveä

Shirley

Matkusti perheen kanssa
Huonoa: Siisteys ja henkilökunta ja palvelu
while it is in a good location. it is hard to find parking. staff is not as helpful. do not stay if you have another choice. I honestly feel like it was a waste. dirty floor, hair ball, lint under the chair moldy bathrooms a/c not working in our room my request for adjacent room was not honored glass shower door hinge broken, almost impossible to open and the glass rubbing against the shower floor, in danger of breaking. they said they will look at it, but did not bother to check it out.
Yöpyi 2 yötä joulukuussa 2023
Margherita Sanò Hotel Manager vastasi 20.1.2024
Dear Shirley, Thank you for taking the time to give us a feedback of your stay. Please accept my apologies that your overall experience did not living up to your expectations. I regret that we were unable to meet our high standards during your recent stay. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. We hope to have the opportunity to welcome you back and improve on your experience in the near future. Thank you again for choosing to stay with us and for your time in sharing your feedback. Best regards,

6/10 OK

Isabel

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
El sistema de ventilación hace ruido en la habitación, similar a una cisterna de baño, pero es un ruido continuo. Pero la atención por parte del personal fue buena.
Yöpyi 1 yön joulukuussa 2023
Margherita Sanò General Manager vastasi 17.12.2023
Kind Isabel,thank you truly for your kind words and taking the time to share your experience. We are most pleased to know that you liked the service provide by the staff.We're sorry about the ventilation system, let's hope it didn't cause you too many problems.Hope to welcome you soon again in Siena.With kind regards,

10/10 Loistava

Pim

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä joulukuussa 2023
Margherita Sanò General Manager vastasi 17.12.2023
Kind Pim,thank you very much for the review and sharing your experience. We are most pleased to know that you have much enjoyed your stay and we have been able to assist you at best.We will be looking forward to welcoming you once again in Siena.With regards,

8/10 Hyvä

Nicholas, Bracknell

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great location
Yöpyi 1 yön joulukuussa 2023
Margherita Sanò General Manager vastasi 17.12.2023
Dear Nicholas, thank you for providing your valuable feedback. We are pleased to hear that our central location was convenient for your exploration of the city's attraction.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,

4/10 Huono

Eric

Liikematkailija
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
ABSOLUTELY RUBBISH
Hotel is very old especially in the rooms , some taps are rusty, beds are lose and noisy when you turn and staff are not helpful. Very expensive for what it is. No iron and boards in the rooms so basically you have to carry you dirty linen all the way to the bicycles repair room where there is one iron and board for the whole hotel. If you are not lucky you have to wait for a long time to get to your turn if you have two people in front of you while people come in and out repairing bicycles. ITS A JOKE OF A HOTEL
Yöpyi 2 yötä lokakuussa 2023
Margherita Sanò General Manager vastasi 17.12.2023
Dear Eric,thank you for dedicating your time for the review. Please be assured that your comments have met our best attention for our improvement.We are very sorry to know that your stay did not completely meet your expectations and would like to apologize for the inconvenience reported.Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Best regards,

10/10 Loistava

Daniel

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excelente ubicación muy buen hotel
Yöpyi 1 yön marraskuussa 2023
Margherita Sanò General Manager vastasi 29.11.2023
Dear Daniel,thank you very much for the review and sharing your experience. We are most pleased to know that you have much enjoyed your stay and we have been able to assist you at best.We will be looking forward to welcoming you once again in Siena.With regards,

10/10 Loistava

qing

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Convenient and comfortable
Yöpyi 1 yön marraskuussa 2023
Margherita Sanò General Manager vastasi 26.11.2023
Kind Guest,thank you very much for the review and sharing your experience. We are most pleased to know that you have much enjoyed your stay and we have been able to assist you at best.We will be looking forward to welcoming you once again in Siena.With regards,

8/10 Hyvä

Tessie

Matkusti kumppanin kanssa
Great location but the rooms are dated. Definitely could use improvements and some renovations.
Yöpyi 1 yön marraskuussa 2023
Margherita Sanò General Manager vastasi 26.11.2023
Dear Tessie,thank you for dedicating your time for the review. Please be assured that your comments have met our best attention for our improvement.We hope you may allow us a future opportunity to assure you an ever most pleasant stay in Siena.With regards,

8/10 Hyvä

Michela

Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Hotel un po’ vecchiotto ma comodo per la sua posizione. Buona la colazione.
Yöpyi 3 yötä lokakuussa 2023
Margherita Sanò General Manager vastasi 26.11.2023
Gentile Michela,ringraziamo per aver dedicato il suo tempo a condividere la recente esperienza id soggiorno.La ringraziamo per le parole spese sulla colazione e sulla posizione. Ci auguriamo di annoverarla tra i nostri ospiti in futuro.Cordialmente,

8/10 Hyvä

Markus

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Sehr gute Wahl für einen kurzen Aufenthalt in Siena. Saubere und geräumige Zimmer mit moderner Ausstattung. Die Altstadt von Siena ist zu Fuss in wenigen Minuten zu erreichen.
Yöpyi 1 yön lokakuussa 2023
Margherita Sanò General Manager vastasi 26.11.2023
Kind Markus,thank you very much for the review and sharing your experience. We are most pleased to know that you have much enjoyed your stay and we have been able to assist you at best.We will be looking forward to welcoming you once again in Siena.With regards,

6/10 OK

Georgina

Matkusti ryhmän kanssa
Huonoa: Siisteys
Ok hotel
Great and central location. It’s an old building so our room did NOT have air conditioning… when we complained to the staff they said “you can open the window for air” They have no free parking but they have a company that can valet the car for 30 euros… do this as parking is difficult.
Yöpyi 1 yön lokakuussa 2023
Margherita Sanò Hotel Manager vastasi 29.10.2023
Dear Guest,we are very sorry to know that your stay did not completely meet your expectations and would like to apologize for the inconvenience reported. Certainly we will continue to approach with most attention all possible improvements and the comments are always of value. We hope you may allow us a future opportunity to assure you an ever most pleasant stay in Siena.With regards,Margherita SanòHotel Manager

4/10 Huono

Javier

Matkusti perheen kanssa
Huonoa: Henkilökunta ja palvelu
Mala Experiencia
El check in fue tarde, pasado las 3.30pm porque el cuarto no estaba listo. Las llaves no funcionaban, el internet deficiente. El personal en recepción no está calificado para una atención al público.
Yöpyi 1 yön lokakuussa 2023
Margherita Sanò Hotel Manager vastasi 29.10.2023
Dear Guest, Thank you for taking the time to give us a feedback of your stay.Please accept my apologies that your overall experience did not living up to your expectations. I regret that we were unable to meet our high standards during your recent stay.Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Best regards,NH SIENA Margherita Sanò General Manager

6/10 OK

Christopher

Matkusti perheen kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu ja huoneen mukavuus
Overall disappointing stay.
Upon arrival we felt like this was going to be an excellent stay. We found the room clean and comfortable, but we could not get the a/c to keep us comfortable. It had a governor on the controls. The location of hotel is good, but there are very few restaurants nearby to choose from. One evening after a long, tiring day of touring, we wanted to eat in the hotel restaurant. When we asked for a table we were told that the restaurant was closed for a private party and that the kitchen had a very limited menu. This forced us to leave hotel and walk to a restaurant.
Yöpyi 2 yötä lokakuussa 2023
Margherita Sanò Hotel Manager vastasi 29.10.2023
Dear Guest, first of all many thanks for choosing our property NH SIENA during your stay with us: it has been a great pleasure to welcome you.I am so sorry about your negative observation; I ensure you I personally take care about this and already took action with all dpt. involved. This your observation will help us to improve our internal NH Quality and for this I would like thank you personally.I hope this inconvenient did not compromised your trust in NH HOTELS.

8/10 Hyvä

Elton

Yöpyi 6 yötä syyskuussa 2023
Margherita Sanò General Manager vastasi 26.11.2023
Kind Elton,thank you very much for the review and sharing your experience. We are most pleased to know that you have much enjoyed your stay and we have been able to assist you at best.We will be looking forward to welcoming you once again in Siena.With regards,

6/10 OK

Donna

Matkusti ryhmän kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Air conditioning was poor. Parking was a big problem. Staff were great.
Yöpyi 1 yön lokakuussa 2023
Margherita Sanò Hotel Manager vastasi 29.10.2023
Dear Guest,thank you for dedicating your time for the review. Please be assured that your comments have met our best attention for our improvement.We appreciate your kind words for the service provided by the staff but we are we are very sorry to know that your stay did not completely meet your expectations and would like to apologize for the inconvenience reported. Certainly we will continue to approach with most attention all possible improvements and the comments are always of value. We hope you may allow us a future opportunity to assure you an ever most pleasant stay in Siena.With regards,Margherita SanòHotel Manager

10/10 Loistava

Holly

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 4 yötä syyskuussa 2023
Margherita Sanò Hotel Manager vastasi 29.10.2023
Kind Guest,thank you truly for your kind words and taking the time to share your experience. We are most pleased to know that you liked the service provide by the reception staff.Hope to welcome you soon again in Siena.With kind regards,

8/10 Hyvä

Jenifer

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good location just outside main centre of Siena but easy walking to shopping areas/piazza etc. Big room with comfy bed and all amenities. Staff helpful during check in when my booking via Expedia wasn’t showing up. Excellent range of breakfast options. Some road noise but nothing you wouldn’t expect in a busy city.
Yöpyi 1 yön syyskuussa 2023
Margherita Sanò Hotel Manager vastasi 29.10.2023
Kind Guest,thank you very much for the review and sharing your experience. We are most pleased to know that you have much enjoyed your stay and we have been able to assist you at best.We will be looking forward to welcoming you once again in Siena.With regards,Margherita SanòGeneral Manager

10/10 Loistava

Danilo

Yöpyi 2 yötä syyskuussa 2023
Margherita Sanò Hotel Manager vastasi 29.10.2023
Kind Guest,thank you very much for the review and sharing your experience. We are most pleased to know that you have much enjoyed your stay and we have been able to assist you at best.We will be looking forward to welcoming you once again in Siena.With regards,Margherita SanòGeneral Manager

6/10 OK

Tarkistettu asiakas

Hyvää: Siisteys
Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 2 yötä syyskuussa 2023

8/10 Hyvä

John

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Great location next to centre of town and Duomo area. 10 minutes by taxi from Siena rail station. Lots of very good small local restaurants within a few hundred metres. Good value. Staff very friendly and helpful. Enjoyed the breakfasts very much.
Yöpyi 4 yötä syyskuussa 2023

8/10 Hyvä

Scott

Matkusti ryhmän kanssa
Hyvää: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The NH Siena has a great location. However the breakfast buffet was dismal for NH standards. I asked for croissants and in a thirty minute period they were not delivered. Likewise with many options in the buffet. Other than this a great hotel.
Yöpyi 2 yötä syyskuussa 2023

6/10 OK

Joseph

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä syyskuussa 2023

10/10 Loistava

Ann

Matkusti ryhmän kanssa
Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Fabulous hotel in a great location.
Yöpyi 2 yötä syyskuussa 2023
Margherita Sanò Hotel Manager vastasi 29.10.2023
Kind Guest,thank you very much for the review and sharing your experience. We are most pleased to know that you have much enjoyed your stay and we have been able to assist you at best.We will be looking forward to welcoming you once again in Siena.With regards,Margherita SanòGeneral Manager

8/10 Hyvä

Paul

Yöpyi 2 yötä syyskuussa 2023