Luksushotellit - Souss-Massa-Draâ, Marokko

”Die Sauberkeit ist sehr gut und das gesamte Personal sehr freundlich. Die Zimmer sind modern und schön groß. Das Essen fanden wir Grundsätzlich in Ordnung, allerdings wenig abwechslungsreich. Die Anlage und insbesondere die Poollandschaft sind sehr schön designt allerdings schlecht instandgehalten, was insbesondere bei den Poolliegen und Möbeln im Außenbereich auffällt. Insgesamt entspricht das Hotel aus meiner Sicht leider keinem 5* Standard. ”

”Excellent hotel and Service ”

”Despite its premium pricing by Moroccan standards, this hotel fails to deliver a true five-star experience. Service is slow, inconsistent, and often inattentive, with management appearing overly focused on delegation rather than actively supporting operations. A more hands-on leadership approach is clearly needed. The beach service was particularly poor, with staff rarely engaging guests and even displaying unprofessional behaviour during a heated staff dispute. The adults’ pool area also felt...

”I found the hotel to be very welcoming this was my second visit and I must say what makes this hotel is the staff, special shout out to Mehdi, Ismail, Ayoube, Aymane and Abderahim always had a smile on their faces and as a solo traveller always open to chat. The reason I gave 4* instead of 5 is I don't feel the rooms are of 5* quality. My room was always spotless just like the rest of the hotel. Paul”

”An overall good experience. Checking in was easy and fast. The property is pretty with orange and lemon trees everywhere. A bit of a walk for us to our room so if you have health challenges you may want to request something close to the lobby before you check in. Dinner at the Italian restaurant was just ok, but breakfast was fantastic and had a lot of good options. We also liked our room and the staff was very friendly.”

”Sisäänkirjautumisessa kesti, muuten kaikki sujui hyvin. Hyvää palvelua. Monipuolinen ja tasokas aamupala. Huoneessa Nespresso automaatti. ”

”Das Frühstück war sehr umfangreich, frisch und sehr lecker. Das Hotelpersonal war außerordentlich nett, freundlich und hilfsbereit.”

”Erinomainen palvelu, aktiviteetteja tarjolla aamusta iltaan ja iltaisin hienot showt. Buffet kattava. Ala carte voisi olla useammin kuin 3krt/vk, ei päästy testaamaan. Huoneen lattia oli likainen, olisi tarvinnut sisäkenkiä.”