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Arvostelut: The Samuel Ryder Hotel St Albans, Tapestry Collection Hilton

3 out of 5
The Samuel Ryder Hotel St Albans, Tapestry Collection Hilton
27 Holywell Hill, St Albans, England

Arvostelut

8,8

Loistava

Arvosana 10 - Loistava. 468 kautta 958 arvostelua" "
Arvosana 8 - Hyvä. 388 kautta 958 arvostelua" "
Arvosana 6 - OK. 72 kautta 958 arvostelua" "
Arvosana 4 - Huono. 22 kautta 958 arvostelua" "
Arvosana 2 - Hirveä. 8 kautta 958 arvostelua" "

9,2/10

Siisteys

9,0/10

Henkilökunta ja palvelu

8,2/10

Palvelut/mukavuudet

8,6/10

Majoituspaikan kunto ja tilat

8,4/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Jenna

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä kesäkuussa 2018
Bruno vastasi 27.6.2018
Thanks Jenna!

10/10 Loistava

Jenna

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
The best hotel in St Albans
A lovely two night stay in beautiful St Albans! Location is great.. Sops, restaurants and pubs are close. Room is nice and the bed is comfortable. Staff is really helpful. Breakfast (£10) was great! Full english breakfast with fruits, croissants, woffels etc. I'll be back ;)
Yöpyi 2 yötä kesäkuussa 2017
Bruno vastasi 23.8.2018
Thank you for the feedback - we really appreciate it!

10/10 Loistava

Jenna

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Bruno vastasi 23.8.2018
Thank you for the feedback - we appreciate it!

10/10 Loistava

Antti, Tervakoski

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Renovated Rooms
This hotel gives you value for your money. Rooms were renovated and very nice, service was good.
Charlene vastasi 3.1.2016
Thank you for your comments on your recent stay. I am please you enjoyed your stay and we look forward to welcoming you back in the near future.

10/10 Loistava

Kathy

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
This hotel is very nice. The front part is Historical and is beautiful. The rooms are newly remodeled and very clean. It is within walking distance to many this and food establishments. This is such a cute little town, with a lot of History. It is a bit hilly, so your legs get a little workout. The staff was very accommodating and friendly.
Yöpyi 2 yötä maaliskuussa 2024
Lara vastasi 3.4.2024
Dear Kathy,Thank you for choosing to stay with us. We are so pleased you had a wonderful time and found the staff so welcoming! We hope to see you again soon!

8/10 Hyvä

mealnie

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
A good central hotel, walkable to loads of shops and restaurants. Good breakfast and nice bar area. We had a std. room which was quite small and had a view of a brick wall but fine for 1 night.
Yöpyi 1 yön maaliskuussa 2024
Amie vastasi 26.3.2024
Dear Mealnie,Thank you for sharing your feedback following your recent stay at our hotel.We are very pleased to hear that you enjoyed your stay. We are also pleased that you liked the hotel, breakfast and our central location.Hope to see you again in the nearest future.Kind Regards,

8/10 Hyvä

LYNN

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
My only comment is, that as they are still under a little bit of renovation, they have a few little details to iron out. ie; my room's landline was not working, so I have no way to contact front desk , aside from going person. The safe in my room was not working and needed to be replaced. Overall, they just have few details to iron out, so as to be considered a higher end boutique hotel.
Yöpyi 3 yötä maaliskuussa 2024
Amie vastasi 18.3.2024
Dear Lynn,Thank you for taking the time to leave us feedback following your recent stay at our hotel.We can only apologise for the inconvenience caused by the safe and telephone during your stay. Glad to hear you enjoyed some aspects of your stay especially our central location.Hope to welcome you again in the future for a better experience.Sincerely,

10/10 Loistava

TATSUYA

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä helmikuussa 2024
Lara vastasi 13.3.2024
Dear guest,Thank you for staying with us. We hope to welcome you back in the future!

6/10 OK

Katalin

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Huonoa: Majoituspaikan kunto ja tilat
Nice staff, cosy bar, very comfortable wide single beds in twin room. Aircon is very noisy and clicky and the shower did not work properly, as a button was missing. Could be very noisy from the parking lot too, but it was quiet season. For the price it is OK for one night.
Yöpyi 1 yön maaliskuussa 2024
Lara vastasi 13.3.2024
Dear Katalin,Thank you for staying with us. We are happy that overall you enjoyed your stay. I hope you will choose to stay with us again in the future. Kind Regards,

10/10 Loistava

Nicholas

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Lovely small hotel, clearly recently refurbished, in an excellent location for the centre of St Albans, parking on site or a short walk away. Great rooms and an excellent breakfast.
Yöpyi 1 yön helmikuussa 2024
Lara vastasi 28.2.2024
Thank you for choosing to stay with us and for leaving such lovely feedback. We hope to welcome you back soon!

6/10 OK

Helen

Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu
Considering this hotel has been rebranded, I found it dull and uninviting. Only the location, which is superb, saves it.
Yöpyi 1 yön helmikuussa 2024
Lara vastasi 19.2.2024
Thank you for staying with us. We hope to welcome you back in the future!

10/10 Loistava

Nicola

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent hotel with lovely polite staff. Parking is not ideal but understandable considering the location
Yöpyi 1 yön tammikuussa 2024
Lara vastasi 3.2.2024
Dear Nicola,Thank you for choosing to stay with us. We really appreciate you feedback and hope to welcome you again soon! Kind Regards,

10/10 Loistava

Jon

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Couldn’t get a cooked breakfastn
Yöpyi 1 yön tammikuussa 2024
Lara vastasi 3.2.2024
Dear Jon,Thank you for choosing to stay with us. We really appreciate you feedback and hope to welcome you again soon! Kind Regards,

6/10 OK

Marlene

Yöpyi 1 yön tammikuussa 2024
Lara vastasi 4.2.2024
Dear Marlene, Thank you for choosing to stay with us. We hope to welcome you back soon!

6/10 OK

adam

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Overall good stay
Overall good stay. We did have an issue with people fighting in the corridor at 1am which, whilst not the hotels fault, did put a bit of a damper on the stay due to broken sleep. Rooms were clean, but ours did show some signs of aging. Biggest fault was the bathroom fan which was on constantly, the constant hum was very annoying and kept my wife awake. To finish on a high, the breakfast was super and well worth purchasing and all the staff were great!!
Yöpyi 2 yötä tammikuussa 2024
Lara vastasi 3.2.2024
Dear Adam,Thank you for choosing to stay with us. We really appreciate your feedback and hope to welcome you again soon despite the incident during the night (which we are deeply sorry for) Kind Regards,

10/10 Loistava

Jane

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
Lara vastasi 3.2.2024
Dear Jane,Thank you for choosing to stay with us. We really appreciate you feedback and hope to welcome you again soon! Kind Regards,

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
Lara vastasi 3.2.2024
Dear guest,Thank you for choosing to stay with us. We really appreciate you feedback and hope to welcome you again soon! Kind Regards,

8/10 Hyvä

Suzanne

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
Amie vastasi 18.1.2024
Dear Suzanne,Thank you for staying with us following your recent visit to St Albans. Hope to see you again soon! Kind Regards,

4/10 Huono

Luke

Yöpyi 1 yön tammikuussa 2024
Amie vastasi 9.1.2024
Dear Luke,Thank you for staying us.I am sorry to see from your evaluation that we did not meet your expectations,Thank you for choosing The Samuel Ryder Hotel St Albans.I hope you will choose to stay with us again in the future.Kind Regards,

6/10 OK

Nikki

Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
Amie vastasi 9.1.2024
Dear Nikki,Dear Luke,Thank you for staying us.I am sorry to see from your evaluation that we did not meet your expectations,Thank you for choosing The Samuel Ryder Hotel St Albans.I hope you will choose to stay with us again in the future.Kind Regards,

10/10 Loistava

John Andrew

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great service, friendly staff, always a warm welcome, love the style of the hotel and it’s always extremely clean and tidy, ideal location for us.
Yöpyi 1 yön joulukuussa 2023
Amie vastasi 6.1.2024
Dear John,Thank you for sharing your feedback following your recent stay at our hotel.We are happy to read that you had such a great experience at our hotel.Your kind words are very much appreciated and will share it with our team. We hope to welcome you again in the nearest future.Kind Regards,

10/10 Loistava

Lauren

Yöpyi 1 yön joulukuussa 2023
Lara vastasi 3.2.2024
Dear Lauren,Thank you for choosing to stay with us. We really appreciate you feedback and hope to welcome you again soon! Kind Regards,

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Excellent hotel
Yöpyi 1 yön joulukuussa 2023
The Samuel Ryder Hotel vastasi 22.12.2023
Thanks for staying with us. We appreciate your feedback!

4/10 Huono

James

Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu ja huoneen mukavuus
Not soundproof at all, hotel not interested.
Rooms not soundproofed as we noticed at 2am in the morning when the inconsiderate idiot next door decided to play music at top volume. No one was around to answer the phone call to reception and when eventually someone came he wasn’t firm at all and it took a full blown row from me before the clown turned the music down.
Yöpyi 1 yön joulukuussa 2023
The Samuel Ryder Hotel vastasi 22.12.2023
Thank you for staying with us. We appreciate your feedback and are really sorry for the noise disturbance during the night.

10/10 Loistava

Anissa, Burbank

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Fun stay in a cute little town. Comfortable bed and shower. Quiet rooms. Perfect.
Yöpyi 1 yön marraskuussa 2023
The Samuel Ryder Hotel vastasi 22.12.2023
Thanks for staying with us. We appreciate your feedback!

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön joulukuussa 2023
The Samuel Ryder Hotel vastasi 22.12.2023
Thanks for staying with us. We appreciate your feedback!

10/10 Loistava

Halima

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Lovely hotel
Room very comfortable and practical. Great bed with lovely Egyptian cotton bed linen. Huge television .
Yöpyi 2 yötä joulukuussa 2023
The Samuel Ryder Hotel vastasi 22.12.2023
Thanks for staying with us. We appreciate your feedback!

10/10 Loistava

Dr S M R

Yöpyi 1 yön joulukuussa 2023
The Samuel Ryder Hotel vastasi 22.12.2023
Thanks for staying with us. We appreciate your feedback!

6/10 OK

Suzanne

Yöpyi 1 yön marraskuussa 2023
The Samuel Ryder Hotel vastasi 22.12.2023
Thanks for staying with us. We appreciate your feedback!

8/10 Hyvä

Karen

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
A great hotel convenient for the centre of St Albans. All staff were helpful and friendly. Our room was lovely and comfortable, not quite as clean as we’d have expected.
Yöpyi 1 yön marraskuussa 2023
The Samuel Ryder Team vastasi 2.12.2023
Dear Karen,I am pleased to hear you enjoyed your stay with us and found our location so convenient. Thank you for your comments on our team I'm happy to hear you found everyone friendly and I will make sure I share your comments with our team. We hope to welcome you back in the future!

8/10 Hyvä

Anthony

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 1 yön marraskuussa 2023
The Samuel Ryder Team vastasi 2.12.2023
Dear guest,Thank you for sharing your feedback. We hope to welcome you back soon.

10/10 Loistava

Linda

Matkusti ryhmän kanssa, Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Lovely hotel, great rooms and beds, staff very friendly and attentive. Great breakfast as well.
Yöpyi 1 yön marraskuussa 2023
The Samuel Ryder Team vastasi 24.11.2023
Dear Linda,I am pleased that you liked the hotel and enjoyed your stay with us. Thank you for your comments regarding our team and the breakfast, I'm happy to hear you found everyone friendly and I will make sure I share your comments with the team as I'm sure they will be delighted to hear this.Thank you for choosing The Samuel Ryder Hotel St Albans, I hope you will choose to stay with us again in the future.

10/10 Loistava

Ali

Yöpyi 2 yötä marraskuussa 2023
The Samuel Ryder Hotel vastasi 22.12.2023
Thanks for staying with us. We appreciate your feedback!

10/10 Loistava

Christopher

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Lovely hotel, great location
Lovely stay. Would highly recommend.
Yöpyi 1 yön marraskuussa 2023
The Samuel Ryder Team vastasi 13.11.2023
Dear Christopher,Thank you for your feedback. We are very pleased to know you enjoyed your stay with us. We hope to welcome you back int he future!

8/10 Hyvä

margaret

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön marraskuussa 2023
The Samuel Ryder Team vastasi 13.11.2023
Dear Margaret,Thank you for your positive feedback. We hope to welcome you back in the future.

8/10 Hyvä

Grant

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Lovely Hotel
Stay was good, room very nice apart from some of the fixtures and fittings falling off walls. Toilet Roll Holder and bed side light fitting almost loose. Looks like either insufficient length screws/pooe rawplugs used or no plywood patresses in walls behind plasterboard.
Yöpyi 1 yön marraskuussa 2023
The Samuel Ryder Team vastasi 10.11.2023
Dear Grant,Thank you for sharing your feedback after your recent stay. We are pleased to know that overall, you enjoyed your stay with us. Hope to welcome you back in the future.

10/10 Loistava

Benjamin

Yöpyi 1 yön marraskuussa 2023
The Samuel Ryder Team vastasi 7.11.2023
Dear Benjamin, thank you for sharing your positive feedback with us after your recent stay. Hope to welcome you back in the future.

10/10 Loistava

Liah

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Booked this for my gran who is in her late 70s and she had a great experience. Very accessible room, friendly staff, good breakfast (she raved about this every morning), great location too. Big shout out to Lorraine who works in the restaurant (my gran really loved chatting to her each morning) she was very helpful and kind, thank you!
Yöpyi 4 yötä lokakuussa 2023
Lara vastasi 2.11.2023
I am pleased that you liked the hotel and enjoyed your stay with us. I am also pleased to see you liked your room and found our location convenient. Thank you for your comments regarding the breakfast and team, I'm happy to hear you found everyone friendly and I will make sure I share your comments with the team as I'm sure they will be delighted to hear this.Thank you for choosing The Samuel Ryder Hotel St Albans, I hope you will choose to stay with us again in the future.

8/10 Hyvä

Paul

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Enjoyable stay
We had a great stay, the only negative points were that the room safe didn’t work and the toilet flush continued to flow after the cistern was full.
Yöpyi 1 yön lokakuussa 2023
Amie vastasi 31.10.2023
Dear Paul,Thank you for sharing your feedback following your recent stay at our hotel.Glad to hear you had a great stay with us despite of some issues you encountered in the room.Rest assured that they have now been fixed and we hope to welcome you again in the nearest future for a greater experience.Kind Regards

10/10 Loistava

Helen

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Lovely hotel
Fabulous hotel with very friendly staff. Well situated with so much in easy walking distance.
Yöpyi 2 yötä lokakuussa 2023
Amie vastasi 31.10.2023
Dear Helen,Thank you for choosing to stay with us following your recent visit to St Albans.We are trilled to hear that you liked the hotel and enjoyed your stay. Hope to see you again soon! Kind Regards

10/10 Loistava

Marilyn J.

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Jewel in England
St Albans is a beautiful city and this hotel matches expectations.
Yöpyi 3 yötä lokakuussa 2023
Amie vastasi 31.10.2023
Dear Marilyn,Thank you for sharing your feedback following your recent stay at our hotel.Glad to hear that your stay with us was as expected.We hope you welcome you again soon! Kind Regards

10/10 Loistava

Grant

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Lovely staff, easy check in. The suburb of St Albans is wonderful. Would recommend it to anyone thinking about the area. We stayed to go and see Harry Potter and we were so happy withe the area and hotel.
Yöpyi 1 yön lokakuussa 2023
Amie vastasi 18.10.2023
Dear Grant,Thank you for sharing your feedback following your recent stay at our hotel.We are thrilled to know that you and your family enjoyed your stay and also liked the hotel. Your kind words relating to the staff service are very much appreciated.Hope to see you again soon!Kind Regards,

10/10 Loistava

Pam

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Friendly and helpful staff. Peaceful and relaxing place to stay.
Yöpyi 2 yötä lokakuussa 2023
Amie vastasi 18.10.2023
Dear Pam,Thank you for choosing to stay with us following your recent visit to St Albans.We are happy to hear that your stay with us was as expected and are also glad to hear you found our staff to be friendly and helpful. Hope to see you again.Kind Regards,

8/10 Hyvä

Stephen

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Well located near the centre of town, although parking was difficult. Room clean and bed comfy (although softer than we like) and great bathroom shower.
Yöpyi 1 yön lokakuussa 2023
Amie vastasi 18.10.2023
Dear Stephen,Thank you for sharing your feedback.Glad to hear you enjoyed your stay with us and so as our central location. Thank you for staying with us and hope to see you again soon! Kind Regards,

10/10 Loistava

DANIEL

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön lokakuussa 2023
Amie vastasi 14.10.2023
Dear Daniel,Thank you for choosing to stay with us following your recent visit to the area.We are trilled to see that you liked the hotel and enjoyed your stay.Hope to see you again soon! Kind Regards,

10/10 Loistava

Dr S M R

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön lokakuussa 2023
Amie vastasi 14.10.2023
Dear Guest,Thank you for sharing your feedback.Glad to see you liked the hotel and enjoyed your stay with us.Hope to see you again soon! Kind Regards,

6/10 OK

Jeremy

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
We liked the position (near the cathedral) and the availability of a disabled parking space. Not impressed by the choice of food available, apart from breakfast. Definitely did not like the noise from people walking around in the room above - presumably this noisiness is partly due to the fact that the rooms are not fully carpeted. As we are old and go to bed early, we would prefer somewhere quieter.
Yöpyi 2 yötä lokakuussa 2023
Amie vastasi 12.10.2023
Dear Jeremy,Thank you for choosing to stay with us following your recent visit the area.Glad to see you enjoyed some aspect of your stay especially our central location. I am sorry to hear that your sleep was disturbed by another guest. Should you decide to stay with us again in the future, please contact the hotel directly so we allocate you on the upper floor.We hope to see you again soon! Kind Regards,

10/10 Loistava

Amanda

Yöpyi 2 yötä lokakuussa 2023
Amie vastasi 12.10.2023
Dear Amanda,Thank you for choosing to stay with us.We really appreciate you feedback and hope to welcome you again soon! Kind Regards,

10/10 Loistava

Tarkistettu asiakas

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä lokakuussa 2023
Amie vastasi 12.10.2023
Dear Guest,Thank you for staying with us.Glad to see you enjoyed your stay and liked the hotel.Hope to see you again soon! Kind Regards,

10/10 Loistava

Mark

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Lovely hotel in the perfect location for shopping and bars. Great local nightlife
Yöpyi 1 yön lokakuussa 2023
Amie vastasi 12.10.2023
Dear Mark,Thank you for choosing to stay with us following your visit to St Albans.We are happy to hear that your stay was as expected, liked the hotel and so as our central location.Hope to see you again soon! Kind Regards,